Welcoming And Helpful Attitude Toward Guests And Other Team Members Jobs

1,890,688 open positions · Updated daily

Demand is soaring—with 1,206 open positions, hospitality employers are prioritizing roles that embody a welcoming and helpful attitude toward guests and teammates. The industry’s post‑pandemic recovery has spurred hotels and resorts to invest in tech‑enabled guest services, from AI‑powered chatbots to contactless check‑in kiosks, creating a surge in opportunities for professionals who combine interpersonal warmth with digital fluency.

Positions in this category range from Front Desk Agent and Guest Relations Specialist to Concierge and Guest Experience Manager. Typical duties include greeting guests, managing reservations in PMS systems like Opera or Maestro, resolving complaints via CRM tools such as Salesforce or Zendesk, upselling amenities, and using mobile apps to deliver personalized recommendations. Virtual Guest Assistants handle inquiries and support across multiple channels, often from remote locations.

Salary transparency is especially valuable here because compensation varies widely across regions, property types, and service levels. Clear pay data empowers hospitality professionals to negotiate fairly, benchmark against peers, and align career moves with earning potential—critical in an industry where pay gaps can be subtle.

Senior Analytics Engineer

Company: Earnest

Location: USA

Posted Nov 21, 2025

This job description outlines a Senior Analytics Engineer role requiring expertise in data transformation, collaboration with cross-functional teams, and development of scalable data models. Key responsibilities include ensuring data reliability, using tools like dbt and Looker, and working with cloud platforms. The position demands experience in fintech, AWS services, and SQL.

Senior Graphic Designer & Videographer

Company: Grafana Labs

Location: USA

Posted Nov 21, 2025

Grafana Labs is seeking a versatile visual designer and video producer to transform complex ideas into clear, compelling stories. The role involves driving video and design projects, empowering teammates, adding production and design value, and creating content for events and GTM programs. The ideal candidate should have a portfolio of videos, slide decks, and visual assets that communicate technical concepts, significant experience designing high-impact digital or marketing solutions for SaaS B2B or technical products, and proficiency in video editing and production.

Senior Cloud Security Engineer

Company: ExtraHop

Location: USA

Posted Nov 21, 2025

ExtraHop is seeking a Senior Product Security Engineer to build and operate a security program for their cloud services and infrastructure. The role involves implementing and operating security tools, developing standards, performing threat modeling and code reviews, managing vulnerability management processes, and participating in incident response activities. The ideal candidate should have experience securing cloud environments, modern computing infrastructure, and container technologies.

Product Marketing Manager

Company: Newsela

Location: USA

Posted Nov 21, 2025

The Product Marketing Manager for Newsela's Social Studies and STEM products will lead go-to-market strategies, positioning, messaging, and cross-functional execution. They will partner with Product, Sales, Content, and Marketing teams to drive product adoption, support revenue growth, and represent the voice of educators and district decision-makers throughout the product lifecycle.

Senior Recruiter

Company: Kraken

Location: Europe

Posted Nov 21, 2025

Kraken seeks experienced recruiters to join their global, mission-driven team focused on crypto innovation and financial inclusion. The role involves shaping recruitment strategies, collaborating with stakeholders, and driving talent acquisition in a remote, high-paced environment. The company emphasizes merit-based hiring, diversity, and opportunities to impact the crypto industry.

Strategic Account Executive

Company: GitLab

Location: Latin America,Mexico

Posted Nov 21, 2025

The role of a Strategic Account Executive for the Mexico market at GitLab involves leading enterprise growth by helping influential organizations adopt, implement, and expand their use of GitLab's AI-powered DevSecOps platform. The role focuses on strategic enterprise accounts, guiding customers through complex digital and DevOps transformations, and driving pipeline generation that translates into measurable Net ARR and long-term expansion. The successful candidate will build a strong enterprise portfolio in Mexico, create repeatable sales motions, and consistently forecast and report on deal progress and account health.

Portfolio Transaction Manager

Company: Truehold

Location: USA

Posted Nov 21, 2025

The Portfolio Transaction Manager role involves overseeing and executing real estate transactions across a property portfolio, ensuring accuracy, compliance, risk mitigation, and operational excellence. Key responsibilities include end-to-end execution, coordination with internal teams and external partners, maintaining accurate records, identifying risks, leading diligence reviews, driving continuous improvement, and ensuring regulatory compliance. The role requires extensive experience in real estate transactions, strong organizational and analytical skills, and excellent communication abilities.

Integration Engineer - Client Experience

Company: TrueML

Location: USA

Posted Nov 21, 2025

The job posting is for a client-facing Integration Engineer role within the Client Experience team. The role involves designing and building custom integrations, improving operational efficiency, and providing technical support. The ideal candidate should have a bachelor's degree in a related field, 5+ years of experience in a technical role, expertise in Python and Golang, and experience with cloud-based technologies and API integrations.

Senior Manager - Sales Incentive Compensation

Company: Netflix

Location: USA

Posted Nov 21, 2025

Netflix is expanding its ads-supported tier globally and seeking a Senior Manager Sales Incentive Compensation Ops Leader to shape this new business area. The role involves designing and implementing sales incentive solutions, developing systems and operational roadmaps, and analyzing sales incentive plan effectiveness. The ideal candidate should have 10+ years of experience in sales incentive compensation, including 5+ years in the advertising industry, and a proven track record of driving complex solutions in dynamic sales environments.

Assistant Director - Product Research

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 21, 2025

The Personal Lines Property & Specialty Program Delivery team is seeking a Consultant or Assistant Director to lead the development and execution of pricing program rollouts. The role involves managing end-to-end state program launches, conducting complex analysis, and supporting continuous improvement. The ideal candidate will have advanced project management skills, technical aptitude, and experience in insurance pricing.

Analytics Engineer (L5) - Simulator (Pricing)

Company: Netflix

Location: USA

Posted Nov 21, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. They launched an ads-supported tier in November 2022 and are building an in-house ad tech ecosystem. The Core Ads Algorithms team focuses on developing data-driven solutions for ad personalization and delivering relevant ad experiences to members while driving results for advertisers.

Senior Software Engineer

Company: Mozilla

Location: UK

Posted Nov 21, 2025

Mozilla's mission to build an open internet drives their work on Firefox and open-source projects. They seek a Senior Software Engineer to enhance AMO, offering competitive benefits and a collaborative environment.

Frequently Asked Questions

What salary ranges can I expect at different seniority levels?
Entry‑level Front Desk Agents earn $24,000–$34,000 annually. Mid‑level Guest Relations Specialists typically receive $35,000–$48,000. Senior Guest Experience Managers command $55,000–$78,000, with bonuses tied to guest satisfaction scores and occupancy rates.
What skills and certifications are required?
Candidates should master PMS platforms (Opera, Maestro, RMS), CRM suites (Salesforce, Zendesk), and mobile guest‑app integrations. Certifications such as Certified Guest Service Professional (CGSP), Hospitality Operations Specialist (HOS), or a language proficiency badge (e.g., Spanish Level B2) are highly regarded.
Can I work remotely in this field?
Fully remote roles exist for Virtual Guest Assistants, Remote Support Specialists, and certain CRM‑based customer success positions. On‑site roles—Front Desk, Concierge, and in‑person Guest Experience Manager—require physical presence but may offer hybrid shifts in larger properties.
What career progression paths exist?
Typical trajectory: Front Desk Agent → Guest Relations Specialist → Concierge → Guest Experience Manager → Operations Manager → Director of Guest Experience. Each step adds responsibility for service strategy, team leadership, and data‑driven guest insights.
What industry trends are shaping this sector?
Key trends include AI‑driven personalization engines, mobile‑first booking and check‑in, contactless payment and room access, sustainability initiatives (e.g., carbon‑offset programs), and advanced analytics to track NPS and operational efficiency.

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