Welcoming And Helpful Attitude Toward Guests And Other Team Members Jobs

1,890,688 open positions · Updated daily

Demand is soaring—with 1,206 open positions, hospitality employers are prioritizing roles that embody a welcoming and helpful attitude toward guests and teammates. The industry’s post‑pandemic recovery has spurred hotels and resorts to invest in tech‑enabled guest services, from AI‑powered chatbots to contactless check‑in kiosks, creating a surge in opportunities for professionals who combine interpersonal warmth with digital fluency.

Positions in this category range from Front Desk Agent and Guest Relations Specialist to Concierge and Guest Experience Manager. Typical duties include greeting guests, managing reservations in PMS systems like Opera or Maestro, resolving complaints via CRM tools such as Salesforce or Zendesk, upselling amenities, and using mobile apps to deliver personalized recommendations. Virtual Guest Assistants handle inquiries and support across multiple channels, often from remote locations.

Salary transparency is especially valuable here because compensation varies widely across regions, property types, and service levels. Clear pay data empowers hospitality professionals to negotiate fairly, benchmark against peers, and align career moves with earning potential—critical in an industry where pay gaps can be subtle.

Claims Quality Improvement Product Owner

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 12, 2025

The role involves leading the evolution of USRM Claims quality improvement capabilities by shaping strategy and backlog for integrated risk alerts, leader insights, and file reviews. The ideal candidate will have experience in insurance claims, risk quality improvement, or adjacent operations environments, excellent communication and stakeholder management skills, strong technical fluency, and a proven track record designing user-centered workflows and UX for operational users.

Technical Product Enablement Strategist

Company: Sprout Social

Location: USA

Posted Nov 12, 2025

Sprout Social seeks a Technical Product Enablement Strategist to drive success in their Sales and Success team. The role offers career growth, flexible work, and collaboration with top brands. Benefits include competitive pay, wellness programs, and a focus on diversity and inclusion.

Senior Product Manager - Pro - Tax Reporting

Company: Kraken

Location: USA

Posted Nov 12, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer industry-leading security, education, and client support through products like Kraken Pro, Desktop Wallet, and Kraken Futures. The company is fully remote with Krakenites in 70+ countries speaking over 50 languages.

Claims Fraud Product Owner

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 12, 2025

The role involves leading the creation of a Special Investigation Unit platform to prevent and detect fraud using predictive analytics, automation, and external intelligence. The ideal candidate should have domain knowledge in claims fraud, telematics, media forensics, or case management workflows, and experience in delivering measurable outcomes from product initiatives.

Associate Quality Assurance Engineer

Company: Evident Change

Location: USA

Posted Nov 12, 2025

The Associate Quality Assurance Engineer position at Evident Change is a remote full-time role for individuals passionate about ensuring tech products work seamlessly. The role involves executing manual and automated test cases, assisting with test data and environments, performing API testing, logging defects, and participating in Agile ceremonies. Evident Change offers competitive compensation, benefits, and a supportive work environment.

Anesthesia Regional Director - ASC

Company: Fortive

Location: USA

Posted Nov 12, 2025

The text describes a consultative selling and strategic account planning role in the healthcare IT industry. It emphasizes uncovering customer pain points, developing account plans, collaborating with internal teams and partners, and providing technical expertise. The role requires a bachelor's degree, 3-5 years of experience in B2B SaaS sales, and knowledge of healthcare IT ecosystems and SaaS integrations.

Manager - Support Engineering

Company: GitLab

Location: North America,Latin America

Posted Nov 12, 2025

The role of a Support Manager at GitLab involves hiring and developing world-class Support Engineers, balancing direct customer relationships with strategic team scaling, and collaborating across departments to improve support efficiency. The team focuses on building processes, fostering self-sufficiency, and creating a psychologically safe environment for growth.

Senior Software Engineer - Full-stack - Growth Platform

Company: Kraken

Location: USA

Posted Nov 12, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer industry-leading security, education, and client support through products like Kraken Pro, Desktop Wallet, and Kraken Futures. The Growth Engineering team builds experiences connecting people to the ecosystem, with a focus on marketing funnels, signup flows, and user engagement. The Senior Platform Engineer role involves designing and maintaining internal tooling services and developer platforms to empower teams and drive business impact.

Senior Product Designer - Games Discovery

Company: Netflix

Location: USA

Posted Nov 12, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company is on a mission to entertain the world and is expanding into gaming. The Netflix Games team is seeking a Senior Product Designer to help shape how members discover and engage with games on the platform. The role involves designing intuitive and scalable discovery experiences across TV and web platforms, integrating games into the broader Netflix ecosystem, and shaping product strategy in collaboration with cross-functional teams.

Director of Expansion Verticals

Company: Signifyd

Location: USA

Posted Nov 12, 2025

Signifyd is a company that helps merchants grow their businesses by building trusted relationships with customers through advanced technology and a committed team. They are seeking a Director of Expansion Verticals to spearhead growth in key industries, particularly in the travel sector, by mapping and executing growth strategies, building strategic partnerships, and providing internal operational support.

Firefox OS Integration Engineer - Crash Reporting

Company: Mozilla

Location: Canada,UK

Posted Nov 12, 2025

Mozilla's job posting highlights their mission to improve the internet, the OS Integration role focusing on crash reporting, generous employee benefits, and commitment to diversity and inclusion. The position emphasizes collaboration, technical expertise, and alignment with Mozilla's core values of openness and user-centric innovation.

Anesthesia Regional Director - Global

Company: Fortive

Location: USA

Posted Nov 12, 2025

The text describes a consultative selling and strategic account planning role in the healthcare IT industry. It outlines key responsibilities such as uncovering customer needs, developing account plans, collaborating with internal teams, and navigating complex negotiations. The role requires expertise in healthcare IT ecosystems, SaaS integrations, and sales methodologies. A bachelor's degree and 5+ years of experience in B2B SaaS sales in healthcare segments are preferred.

Frequently Asked Questions

What salary ranges can I expect at different seniority levels?
Entry‑level Front Desk Agents earn $24,000–$34,000 annually. Mid‑level Guest Relations Specialists typically receive $35,000–$48,000. Senior Guest Experience Managers command $55,000–$78,000, with bonuses tied to guest satisfaction scores and occupancy rates.
What skills and certifications are required?
Candidates should master PMS platforms (Opera, Maestro, RMS), CRM suites (Salesforce, Zendesk), and mobile guest‑app integrations. Certifications such as Certified Guest Service Professional (CGSP), Hospitality Operations Specialist (HOS), or a language proficiency badge (e.g., Spanish Level B2) are highly regarded.
Can I work remotely in this field?
Fully remote roles exist for Virtual Guest Assistants, Remote Support Specialists, and certain CRM‑based customer success positions. On‑site roles—Front Desk, Concierge, and in‑person Guest Experience Manager—require physical presence but may offer hybrid shifts in larger properties.
What career progression paths exist?
Typical trajectory: Front Desk Agent → Guest Relations Specialist → Concierge → Guest Experience Manager → Operations Manager → Director of Guest Experience. Each step adds responsibility for service strategy, team leadership, and data‑driven guest insights.
What industry trends are shaping this sector?
Key trends include AI‑driven personalization engines, mobile‑first booking and check‑in, contactless payment and room access, sustainability initiatives (e.g., carbon‑offset programs), and advanced analytics to track NPS and operational efficiency.

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