Welcoming And Helpful In Meeting Guests Needs Jobs

1,890,724 open positions · Updated daily

The hospitality sector is rebounding from recent downturns, with hotel occupancy rates climbing to 78% in Q1 2026. Demand for skilled guest‑service professionals surged, creating 1,118 openings that blend traditional roles with tech‑driven customer experience. Companies now prioritize candidates who can manage digital booking platforms and deliver personalized interactions.

Positions range from Front Desk Agent using Opera PMS to Virtual Concierge leveraging Zendesk and mobile chat. Guest Services Managers coordinate event logistics, train staff on CRM workflows, and analyze guest feedback via SurveyMonkey. Event Coordinators design in‑property experiences and collaborate with local vendors through platforms like Eventbrite.

Salary transparency lets you benchmark against the median $34,000 for entry-level agents, $42,000 for mid‑tier managers, and $58,000 for senior leaders. Knowing the exact figure empowers you to negotiate confidently and aligns your compensation with industry standards, reducing hidden wage gaps.

Manager - Security Operations & Engineering

Company: Daxko

Location: USA

Posted Dec 11, 2025

Daxko seeks a Security Operations Manager to lead security initiatives, with opportunities for growth and a comprehensive benefits package including remote work, flexible time off, and competitive compensation.

Senior Software Engineer - C++ - Exchange

Company: Kraken

Location: USA

Posted Dec 11, 2025

Kraken promotes its mission to accelerate crypto adoption and financial freedom through a global, mission-focused team. The company emphasizes industry-leading security, crypto education, and worldclass client support, offering remote opportunities for experienced traders and developers with expertise in blockchain and high-performance systems.

Senior HRBP Manager - Engineering

Company: Twilio

Location: USA

Posted Dec 11, 2025

This job description highlights a Senior HRBP Manager role at Twilio with opportunities to shape talent strategies, collaborate with engineering leaders, and drive organizational growth. The position offers competitive compensation, benefits, and remote work flexibility, emphasizing impact and innovation in a dynamic product development environment.

Principal Product Manager - AI

Company: Webflow

Location: USA

Posted Dec 11, 2025

Webflow seeks a Principal Product Manager AI to lead their AI platform, driving innovation and growth. The role involves strategic leadership, collaboration, and shaping the future of web development with competitive benefits and remote flexibility.

Senior Manager - Engineering

Company: Red Cell Partners

Location: USA

Posted Dec 11, 2025

Trase Systems, founded in 2023 by Joe Laws and Grant Verstandig, is an AI platform empowering enterprises with end-to-end solutions for AI deployment and optimization. The company leads in AI agent innovation, topping industry benchmarks and targeting complex sectors like healthcare and national security. They seek a Senior Engineering Manager to scale engineering efforts with expertise in AI infrastructure, security, and enterprise workflows, offering competitive benefits including comprehensive healthcare and professional development opportunities.

Web Engineer

Company: Hightouch

Location: North America

Posted Dec 11, 2025

Hightouch seeks a senior web engineer to shape their marketing website and product offerings. Responsibilities include designing projects, integrating CMS, and building a design system. The role offers a competitive salary of $170k-$220k and a structured interview process.

Cloud Platform Architect

Company: Bugcrowd

Location: USA

Posted Dec 11, 2025

The job seeks a Cloud Platform Architect to design and optimize cloud-native platforms, focusing on scalability, security, and integration with microservices and APIs. The role involves leading architectural decisions and ensuring compliance with security standards.

Senior Infrastructure Security Engineer

Company: GitLab

Location: Australia,EMEA,Japan,New Zealand

Posted Dec 11, 2025

This role involves leading infrastructure security initiatives, designing security solutions, and collaborating across teams to ensure secure cloud infrastructure. The position requires technical leadership, cross-functional collaboration, and expertise in cloud security frameworks while driving pragmatic security capabilities for global operations.

Junior Talent Sourcer

Company: JustAnswer

Location: Ukraine

Posted Dec 11, 2025

This job description outlines a Talent Sourcer role requiring proactive sourcing, candidate engagement, and collaboration with recruiters. It emphasizes skills in AI tools, ATS systems, and market research while detailing responsibilities like pipeline building and candidate qualification.

Engineering Manager - Core Voice Platform

Company: Vonage

Location: USA

Posted Dec 11, 2025

This job description outlines a Core Voice Manager role requiring leadership of global voice operations, expertise in SIP infrastructure, and collaboration with cross-functional teams. The position emphasizes reliability, security, and innovation in enterprise voice systems, with competitive benefits and career growth opportunities.

SWE II - Care Delivery (Full Stack)

Company: Grow Therapy

Location: USA

Posted Dec 11, 2025

The job posting highlights a role focused on enhancing therapeutic experiences through technology, offering competitive compensation and collaboration with a skilled team.

Software Engineer - Exchange - C++

Company: Kraken

Location: USA

Posted Dec 11, 2025

Kraken promotes crypto adoption with a global team focused on security and education. They offer roles in trading tech, emphasizing innovation and collaboration.

Frequently Asked Questions

What are typical salary ranges by seniority in Welcoming Guest Services?
Entry‑level Front Desk Agent: $28,000–$34,000 annually. Mid‑tier Guest Services Manager: $42,000–$48,000. Senior Guest Services Director: $58,000–$68,000. These ranges reflect average pay in U.S. metropolitan markets and are verified by our salary database.
What skills and certifications are required for these roles?
Key skills include first‑contact problem solving, multilingual communication, proficiency in PMS (Opera, Maestro), CRM (Salesforce), and data‑analysis tools (Excel). Certifications: Certified Guest Service Professional (CGSP), Certified Hospitality Supervisor (CHS), and hotel‑specific courses like the Hospitality Financial Management Program (HFMP).
Is remote work available for Welcoming Guest Services positions?
Virtual Concierge and Guest Relations Coordinator roles can be performed remotely; companies use cloud‑based PMS, Zendesk, and Teams for communication. Remote positions offer 3‑10 hour flex windows and 15‑day in‑office visits for training.
What are common career progression paths in this field?
Typical ladder: Front Desk Agent → Shift Supervisor → Front Office Manager → General Manager → Operations Director. Advancement requires completing 120 hours of leadership training, earning a hospitality management degree, and demonstrating KPI improvements such as a 10% rise in guest satisfaction scores.
What industry trends are shaping Welcoming Guest Services?
Digital concierge, mobile check‑in, AI chatbots, and contactless service are reshaping guest interactions. Sustainability initiatives push hotels to adopt green room‑service protocols. Professionals who master these trends and tools gain a competitive edge.

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