Welcoming And Helpful In Meeting Guests Needs Jobs

1,891,395 open positions · Updated daily

The hospitality sector is rebounding from recent downturns, with hotel occupancy rates climbing to 78% in Q1 2026. Demand for skilled guest‑service professionals surged, creating 1,118 openings that blend traditional roles with tech‑driven customer experience. Companies now prioritize candidates who can manage digital booking platforms and deliver personalized interactions.

Positions range from Front Desk Agent using Opera PMS to Virtual Concierge leveraging Zendesk and mobile chat. Guest Services Managers coordinate event logistics, train staff on CRM workflows, and analyze guest feedback via SurveyMonkey. Event Coordinators design in‑property experiences and collaborate with local vendors through platforms like Eventbrite.

Salary transparency lets you benchmark against the median $34,000 for entry-level agents, $42,000 for mid‑tier managers, and $58,000 for senior leaders. Knowing the exact figure empowers you to negotiate confidently and aligns your compensation with industry standards, reducing hidden wage gaps.

Creative Support Specialist

Company: Runway

Location: North America

Posted Dec 10, 2025

Runway is hiring for a Creative Support Specialist role, emphasizing efficient support for users and growth opportunities. The position involves handling customer inquiries, analyzing AI support trends, and contributing to process improvements. Applicants must demonstrate creativity and problem-solving skills through a custom workflow project.

Director of Machine Learning - ML Datasets Engineering

Company: Runway

Location: North America,Europe

Posted Dec 10, 2025

This job description outlines a Director of Machine Learning role focusing on dataset engineering, data partnerships, and strategic initiatives. The position requires 8+ years of experience in machine learning and data management, with responsibilities including data strategy development, ecosystem analysis, and cost optimization. The salary range is specified as $400,000-$490,000 for U.S. candidates, with flexibility for experience levels.

Onboarding Specialist

Company: Hostaway

Location: Argentina,Costa Rica,Colombia,Mexico

Posted Dec 10, 2025

This job posting highlights a remote Customer Onboarding Specialist role with opportunities in Spanish-speaking markets. Hostaway, a SaaS scaleup, offers competitive pay, remote work flexibility, equity, professional growth, and a dynamic international team culture. The position requires Spanish fluency and experience in customer onboarding, with benefits tailored to the applicant's country of residence.

Software Engineering Manager, Application Security Testing: Composition Analysis & Dynamic Analysis

Company: GitLab

Location: USA

Posted Dec 10, 2025

This role involves leading engineering teams to enhance application security tools, focusing on projects like autoremediation and DAST crawler improvements. It requires expertise in security testing and agile management.

Product Marketing Manager

Company: Canonical

Location: EMEA

Posted Dec 10, 2025

Canonical, a leading open-source provider, seeks a Product Marketing Manager to drive GTM strategies globally. The role involves cross-functional collaboration, innovation, and remote work with competitive benefits.

Associate Director - Business Development

Company: Axios

Location: USA

Posted Dec 10, 2025

Axios seeks an Associate Director of Business Development to lead their team, focusing on growth strategies, team management, and collaboration with sales. The role offers competitive compensation and comprehensive benefits.

Senior Full Stack Developer

Company: Best Online Traffic School

Location: Remote

Posted Dec 10, 2025

The company, established in 2018, offers online education platforms with multiple courses. The role involves developing and maintaining course platforms, working with compliance requirements, and managing integrations. They use Laravel, AWS, and Stripe, with a focus on remote, async-first collaboration.

Customer Experience Sr. Manager

Company: Apollo.io

Location: UK

Posted Dec 10, 2025

The Customer Experience Senior Manager role at Apollo focuses on transforming support through AI and proactive insights, leading teams to enhance customer experiences and drive product improvements.

Creative Workflow Specialist

Company: Runway

Location: North America

Posted Dec 10, 2025

This job description highlights a Creative Workflow Specialist role with opportunities to collaborate on special projects, develop content, and work with global creatives. The position emphasizes growth, innovation, and a competitive salary range of $160,000-$250,000, along with a commitment to diversity and pay equity.

Senior Software Engineer II - Insurance

Company: Alma

Location: USA

Posted Dec 10, 2025

Alma seeks a mission-driven Senior Software Engineer II to develop tools for mental health providers. The role involves backend development, collaboration, and offers competitive benefits including remote work and comprehensive healthcare.

Executive Design Director

Company: Metalab

Location: USA

Posted Dec 10, 2025

The role involves leading design strategy, collaborating with cross-functional teams, and shaping innovative product design to drive business impact.

Solutions Engineer

Company: Hightouch

Location: Europe

Posted Dec 10, 2025

The role involves solving customer problems and innovating data solutions, working with technical and non-technical stakeholders. The company emphasizes customer service and offers growth opportunities with equity compensation.

Frequently Asked Questions

What are typical salary ranges by seniority in Welcoming Guest Services?
Entry‑level Front Desk Agent: $28,000–$34,000 annually. Mid‑tier Guest Services Manager: $42,000–$48,000. Senior Guest Services Director: $58,000–$68,000. These ranges reflect average pay in U.S. metropolitan markets and are verified by our salary database.
What skills and certifications are required for these roles?
Key skills include first‑contact problem solving, multilingual communication, proficiency in PMS (Opera, Maestro), CRM (Salesforce), and data‑analysis tools (Excel). Certifications: Certified Guest Service Professional (CGSP), Certified Hospitality Supervisor (CHS), and hotel‑specific courses like the Hospitality Financial Management Program (HFMP).
Is remote work available for Welcoming Guest Services positions?
Virtual Concierge and Guest Relations Coordinator roles can be performed remotely; companies use cloud‑based PMS, Zendesk, and Teams for communication. Remote positions offer 3‑10 hour flex windows and 15‑day in‑office visits for training.
What are common career progression paths in this field?
Typical ladder: Front Desk Agent → Shift Supervisor → Front Office Manager → General Manager → Operations Director. Advancement requires completing 120 hours of leadership training, earning a hospitality management degree, and demonstrating KPI improvements such as a 10% rise in guest satisfaction scores.
What industry trends are shaping Welcoming Guest Services?
Digital concierge, mobile check‑in, AI chatbots, and contactless service are reshaping guest interactions. Sustainability initiatives push hotels to adopt green room‑service protocols. Professionals who master these trends and tools gain a competitive edge.

Related Pages