Account Director

As our Account Director, you will…

Be Accountable and Responsible

As our Account Director you will oversee and lead all account management processes. You will monitor, direct, and motivate day-to-day interactions between account team and clients, actively nurturing strong relationships with existing and possible clients. This role combines strategic and hands on experience by delivering engaging, passionate outstanding ideas and work.  You will work closely with the account team to drive tactical projects through agency and meet delivery requirements/deadlines. You will also act as a senior solution-oriented manager that thrives on developing lasting relationships between the client and agency teams. This position involves consistent client contact and operates at a high level in all aspects of account management.

While this description includes core functional responsibilities, all of our employees are active members of the team, flexible in assisting the company as it grows and evolves. This expectation requires each person to be capable of adapting to the dynamics of a client driven environment. We’re as interested in your human side as your technical expertise. As our Account Director- Life Science Practice Area will be upbeat, optimistic and happy to help the team.

Core functional responsibilities include:  

• Provide strategic leadership for Account Management team
• Responsible for creating relationships with senior clients to facilitate the overall needs of the client and agency
• Utilize experience to identify additional business needs and implement solutions
• Incorporate senior staff from account management with other departments as project objectives or issues warrant
• Manage and grow a team as a mentor and trusted advisor to account team
• Maintains working knowledge of MERGE’s solutions and resources and recognizes/acts upon opportunities.

Knowledge and able to articulate a few of the digital marketing channels below:

• Paid Search, Paid Social, SEO, Display Advertising, Email Marketing
• Website Analytics & Optimization
• Website Usability
• Online Prospecting & Customer Acquisition
• Channel Attribution & Holistic Marketing Strategies

These are the qualifications we’re looking for

• Bachelor degree required and/or equivalent work experience
• 8+ years of Life Science account management experience within an advertising environment with minimum 7+ years of digital marketing experience, including in-depth working knowledge of at least one-two channels including Paid Search and Paid Social, SEO, Display Advertising, Email Marketing, Affiliate Marketing, Content and Influencer Marketing
• Ability to evaluate competitive communications across category, consumer, product, cultural trends, etc.
• Willingness to roll up your in highly collaborative environment 
• Advanced client management skills, especially as it relates to setting and managing client expectations
• Superior professional communication and presentation skills
• Commitment to client, attention to detail, and strong problem solving ability

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