Business Analyst Reservations (Navitaire)

Job Title

Business Analyst Reservations (Navitaire)

Summary of the role:

Are you the next Business Analyst, Reservations we are looking for?

• You will work with Navitaire airline and rail customers to define and document business requirements, technical requirements and business process changes.
• You will have close collaboration with customers, industry organizations, and other Navitaire teams to identify and deliver successful, innovative products and solutions that support our customer's objectives.
• You will be a subject matter expert on travel industry systems functionality specifically in offers, orders, and servicing of travel reservations.

In this role you'll:

• Provide subject matter expertise within Navitaire on reservation system and booking management
• Represent the Product Management Team on multiple customer implementation project teams
• Identify new product opportunities
• Perform business and systems analysis for product initiatives
• Document and clarify business requirements and produce detailed Agile/Scrum User Stories
• Contribute to quality assurance efforts by reviewing relevant test cases
• Perform product validation testing of new functionality
• Assist with the creation and update of published customer documentation
• Present functional demonstrations of new and existing software features
• Work closely with Navitaire Development, Quality Assurance, and Support Teams
• Support sales pursuits involving current and prospective customers

About the ideal candidate:

• Previous experience with travel industry systems and applications such as:
  • Global distribution systems
  • Airline pricing applications
  • E-commerce and internet platforms
  • Airline reservations systems/PSS
  • Previous experience with writing functional requirements, conducting business analysis and/or conducting business process design
• Knowledge of airline and/or travel industry business processes such as:
• Offer and Booking Management
• Fee and Tax Management
• Airline ancillary products and services
• Schedules
• Fares & pricing
• Inventory & revenue management
• Industry distribution
  • Excellent verbal and written communication skills
  • Excellent interpersonal and facilitation skills
  • Proven discipline to work independently in a dynamic, fast-paced environment
  • Flexible work schedule; willing to travel (up to 20%)
• Preferred Qualifications:
  • Prior experience with Navitaire's New Skies reservation system
  • Knowledge of travel industry groups, practices and/or standards: NDC, IATA
  • Experience with scrum/agile methodology
• Education: Bachelor's degree or above.

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.