Deal Desk Manager

Saviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress Saviynt’s Enterprise Identity Cloud gives customers unparalleled visibility control and intelligence to better defend against threats while empowering users with right-time right-level access to the digital technologies and tools they need to do their best work.

We are seeking an experienced analytical and commercially savvy leader to step into the role of Deal Desk Manager . This individual will be instrumental in leading the Deal Desk function ensuring the seamless and profitable execution of complex high-value transactions. This position requires a strategic mindset deep expertise in SaaS business models (preferably IGA) and proven leadership ability to both manage commercial risk and drive process excellence across a high-growth sales organization.

This role reports to the Global Deal Desk Director and is essential for scaling our revenue operations mitigating commercial risk and optimizing profitability globally.

The Deal Desk Manager will be responsible for setting strategy managing team output and owning key commercial tools.

Key Responsibilities and Impact:

• Strategic Leadership & Deal Governance

• Own Deal Strategy: Provide strategic leadership and guidance to sales leadership and Account Executives (AEs) on the most complex high-value and non-standard deals. Set the standard for optimal deal structure pricing and commercial terms to maximize long-term customer value (LTV) and profitability.

• Sales Structure Expertise: Demonstrate a deep understanding of the various SaaS deal types—including New Logo Expansion (Upsell/Cross-sell) Renewal and Consumption/Usage-Based models—to guide Sales on structure and commercial positioning for each.

• Profitability Focus: Ensure all deal structures align with our company’s revenue objectives by clearly understanding how SaaS companies make money (Subscription ARR Professional Services Expansion Revenue) and prioritizing deal terms that drive high-quality recognizable revenue (ASC 606).

• Approval Authority & Risk Mitigation: Serve as a primary escalation point for all pricing exceptions non-standard terms and commercial risks. Exercise management-level approval authority on CPQ quotes and ordering documents ensuring strict adherence to global company policies revenue recognition standards (ASC 606) and strategic goals.

• Executive Business Partnering: Act as a trusted business partner to Sales Directors/VPs Finance Legal and Executive leadership providing data-driven insights on deal trends win/loss analysis based on commercial structure and profitability metrics.

• Process System and Team Management

• Lead CPQ and Commercial Roadmap: Own and drive the continuous improvement roadmap for the Configure Price Quote (CPQ) system and related commercial tools. Prioritize enhancements that maximize sales velocity data accuracy and compliance.

• Team Enablement and Training: Develop lead and execute a comprehensive Global Enablement Program for the sales organization on new pricing models updated commercial policies and best practices for leveraging CPQ transitioning from training sessions to developing institutional knowledge.

• Manage Documentation and Knowledge: Oversee the development maintenance and mandatory usage of a central Commercial Language Library and Policy Repository to ensure consistency minimize time-to-close and reduce legal/financial risk across all geographies.

• Process Efficiency: Proactively identify and resolve systemic bottlenecks in the deal cycle developing and implementing scalable solutions to improve the efficiency and accuracy of the end-to-end quote-to-cash process.

• Financial Rigor and Reporting

• Deal Analytics: Track analyze and report on key deal metrics (e.g. discounting average selling price term length non-standard term frequency) to identify trends inform pricing strategies and report commercial health to executive stakeholders.

• Audit Readiness: Ensure all executed deals and supporting documentation are fully compliant and audit-ready collaborating closely with Accounting and Finance teams for accurate period-end closings and revenue recognition reporting.

Qualifications for Success:

• Experience: Minimum of 7+ years in Deal Desk Revenue Operations or Finance with at least 2 years of experience leading or managing a Deal Desk function in a high-growth global SaaS environment.

• Commercial Acumen: Deep demonstrated expertise in SaaS models including the impact of various deal structures (subscription vs. usage multi-year vs. annual upfront vs. deferred billing) on key financial metrics like ARR NRR and Gross Margin.

• Education: Bachelor’s degree in Business Finance Accounting or a related quantitative field is required. An MBA or advanced professional certification is a strong asset.

• Domain Expertise: Expert-level understanding of SaaS business models licensing/pricing strategies and complex revenue recognition principles (ASC 606). Prior experience in the Identity Governance and Administration (IGA) sector is highly preferred.

• Technical Proficiency: Advanced skills in Salesforce and deep hands-on administrative or ownership experience with a leading CPQ platform (e.g. Salesforce CPQ Apptus Zuora). Proven ability to leverage data modeling and analytics to drive commercial decisions.

• Leadership & Communication: Exceptional written and verbal communication skills with a proven ability to simplify complex financial and legal concepts for sales and executive audiences. Demonstrated track record of leading cross-functional projects and driving alignment among competing priorities (Sales Legal Finance).

$0 - $0 a year

Ready to Join the Revenue Engine? Apply Now!

If you are a resourceful problem-solver who thrives on optimizing complex commercial arrangements and is ready to play a crucial leadership role in scaling our high-growth SaaS business we need you now.

Click to apply and define the future of our deal desk!