Director, Life Sciences Technology Consulting – Patient Services

Job Family :

Technology Consulting

Travel Required :

Up to 10%

Clearance Required :

None

What You Will Do :

The Director Life Sciences Technology Consulting (Patient Services) is responsible for shaping and delivering innovative technology solutions that transform patient services for biopharma clients. This role combines deep domain expertise in patient services with advanced technology consulting capabilities to design implement and optimize digital platforms data architectures and operational models that enhance patient access engagement and outcomes. Operating at the intersection of strategy technology and operations the Director partners with senior client stakeholders to define the technology vision drive execution and ensure measurable impact across patient services. Success in this position is measured by the ability to deliver scalable compliant and high-performing technology-enabled solutions that address complex patient needs and advance the client’s commercial and patient-centric objectives. The Director is also accountable for achieving defined business development sales and revenue targets for Guidehouse.

Responsibilities and Duties:

• Lead the design development and deployment of technology solutions for patient services including digital engagement platforms data integration architectures and workflow automation tools.

• Advise clients on technology strategy platform selection and implementation roadmaps to optimize patient services and patient support programs (e.g. access affordability adherence education and reimbursement).

• Oversee the integration of advanced analytics AI/ML and automation into patient services operations to drive efficiency personalization and actionable insights.

• Manage project teams and client relationships serving as a trusted advisor and thought leader in patient services technology transformation.

• Drive business development by proactively identifying and pursuing new opportunities leading the sales process for patient services technology consulting and being directly accountable for meeting sales and revenue targets for Guidehouse.

• Mentor and develop consulting staff fostering a culture of innovation collaboration and continuous improvement.

• Continuously monitor industry trends emerging technologies and evolving patient needs to inform solution ideation and offering development.

What You Will Need :

• Bachelor’s degree in Business Economics Computer Science Engineering Life Sciences Healthcare Administration or a related field is valued.

• Minimum 10 years of experience in technology consulting patient services or digital health with a track record of delivering complex solutions in biopharma or healthcare.

• Deep understanding of patient services strategy technology data and operations.

• Proven experience designing and implementing technology platforms (e.g. CRM patient portals analytics dashboards).

• Demonstrated ability to lead multidisciplinary teams and manage senior client relationships.

• Excellent analytical problem-solving and communication skills with the ability to translate complex technical concepts into actionable business recommendations.

What Would Be Nice To Have :

• Advanced degrees in a relevant field (MBA MS MPH PhD or similar).

• Experience with AI/ML automation and digital transformation initiatives in patient services.

• Prior consulting experience with top-tier firms or in a biopharma technology leadership role.

• Expertise in program management platform design and solution implementation.

• Proficiency in building and scaling technology-enabled patient services in a global context.

• Demonstrated thought leadership through publications presentations or industry engagement.

The annual salary range for this position is $226000.00-$376000.00. Compensation decisions depend on a wide range of factors including but not limited to skill sets experience and training security clearances licensure and certifications and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical Rx Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Parental Leave

• 401(k) Retirement Plan

• Group Term Life and Travel Assistance

• Voluntary Life and AD&D Insurance

• Health Savings Account Health Care & Dependent Care Flexible Spending Accounts

• Transit and Parking Commuter Benefits

• Short-Term & Long-Term Disability

• Tuition Reimbursement Personal Development Certifications & Learning Opportunities

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Care.com annual membership

• Employee Assistance Program

• Supplemental Benefits via Corestream (Critical Care Hospital Indemnity Accident Insurance Legal Assistance and ID theft protection etc.)

• Position may be eligible for a discretionary variable incentive bonus

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans Individuals with Disabilities or any other basis protected by law ordinance or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities or to apply for a position and you require an accommodation please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [email protected] .  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received please contact [email protected] . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.