Engagement Associate

About Aleph

Aleph is an AI-native platform for Financial Planning & Analysis (FP&A). We operate in an established software category with a multi-billion market but no clear winner. Our growth has come from product velocity and customer outcomes not marketing spend and the results speak for themselves.

Aleph was founded by Albert Gozzi and Santiago Perez De Rosso two technical founders with backgrounds from Stanford and MIT and experience working at top-tier companies such as Google Microsoft and Bain & Company. We’re backed by top VCs (Bain Capital Ventures Khosla Ventures YC Picus Capital) and work with customers like Webflow Turo Notion Zapier and many others.

What we’ve built so far is the most seamless way to centralize all of a company's financial data – think expenses from Quickbooks or Netsuite pipeline forecasts from Salesforce – and bring it into the tools finance teams are already using. But the vision goes way beyond that: Aleph is AI-native at its core automating reporting variance analysis and forecasting through intelligent agents. We’re building the always-on decision layer for modern businesses.

We’re moving fast shipping constantly leaning into AI to make the product smarter with every release while also applying AI to how we sell support and scale. Our churn is low growth is strong and the pace keeps accelerating.

We are hiring remotely across the Americas (United States Canada LATAM).

🔍 What we're looking for

Aleph is searching for a highly motivated individual to become the trusted partner of our customers as they upgrade their FP&A infrastructure with Aleph. This unique role combines customer success responsibilities with data analytics expertise offering an exciting opportunity to apply your financial skills in a client-facing impact-driven environment. You will dive deep into their financial infrastructure to onboard them onto Aleph and become their main point of contact as they expand their Aleph implementation across use cases (i.e. reporting budgeting headcount planning).

We are a small high-impact team so you will play an important role in scaling our customer success strategy and keep it aligned with our overall vision and goals. Also you will collaborate with our product and engineering teams to incorporate customer feedback into the product roadmap.

👷 What you’ll be doing

• Determine and establish effective ways to enhance our customers’ FP&A setup with Aleph

• Develop lasting trust-based partnerships with our customers.

• Monitor key usage metrics identify growth opportunities and expand Aleph’s impact.

• Shape the future of the product - bring the voice of the customer to our product and engineering teams and strategically advise on the future of the product

📝 What you bring

• 2-3 years of FP&A/Consulting/Technical Implementation experience

• Excel/Google Sheets modeling expertise

• You have an ownership mentality and are excited to take on responsibility

• You thrive in a fast-paced and dynamic environment

• You are passionate about working closely with customers

• You are comfortable working in a remote team

• 1 year of experience at an early stage tech startup preferred

While this is a remote-first opportunity we're focusing on candidates within the Americas to better align with our working hours as a team.

Aleph is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.

This policy applies to all employment practices within our organization including hiring recruiting promotion termination layoff recall leave of absence compensation benefits training and apprenticeship. Aleph makes hiring decisions based solely on qualifications merit and business needs at the time.