Global Privacy Manager

About Us

As the leader in data privacy TrustArc automates and simplifies the creation of end-to-end privacy management programs for global organizations. TrustArc is the only company to deliver the depth of privacy intelligence coupled with the complete platform automation that is essential for the growing number of privacy regulations in an ever-changing digital world. We have a global team across the Americas Europe and Asia TrustArc helps customers worldwide demonstrate compliance minimize risk and build trust. For additional information visit www.trustarc.com .

We invest in our teammember’s work-life balance with unlimited paid time off flexible working hours and a work from home environment. We support employees with their own industry specific learning. We have weekly virtual team events such as trivia games celebrating “international pet day” lunch’n’learns exercise classes Women at TrustArc ERG and many more.

All of our above initiatives and employee support is in line with our seven core values: Customer Obsessed Fearless Accountable Collaborative Agile Transparent and Effective. We like to encourage our employees to end each day with the question: “Which value(s) did I demonstrate today?” And we acknowledge exceptional work through our semi-annual awards which includes a paid vacation!

The Opportunity

We are seeking a highly skilled and detail-oriented compliance professional with a strong focus on privacy to join our team. As a Global Privacy Manager (GPM) you will be responsible for ensuring that our client organizations meet the requirements of specific privacy frameworks and laws. Your primary goal will be to guide and support companies in achieving and maintaining compliance with privacy regulations by conducting audits developing and reviewing policies and procedures and providing expert advice. You will play a critical role in safeguarding personal information promoting transparency and building trust with our clients' stakeholders.

What You Will Do

• Conduct comprehensive privacy assessments and audits of client organizations to evaluate their compliance with applicable privacy frameworks and laws.

• Review and assess existing and implemented privacy policies procedures and controls to ensure compliance with relevant regulations industry best practices and organizational objectives.

• Draft privacy guidance redline privacy policies and procedures.

• Advise clients on privacy-related issues requirements and strategies to effectively mitigate risks and achieve compliance.

• Collaborate with cross-functional teams including legal IT and security departments to ensure privacy considerations are integrated into business processes systems and products.

• Provide guidance and support to clients in mapping and documenting data flows data inventories and data protection impact assessments (DPIAs).

• Stay abreast of evolving privacy laws regulations and industry standards to ensure ongoing compliance and identify emerging risks.

• Develop and deliver training programs to educate employees and stakeholders on privacy principles policies and practices.

• Maintain calibration to privacy standards underlying certifications.

• Assist in the development and maintenance of privacy certifications and accreditations ensuring alignment with relevant frameworks and laws.

• Serve as a subject matter expert on privacy-related inquiries incidents and breach response efforts.

• Meet defined monthly and quarterly assessment and performance goals.

• Foster the growth of TrustArc clients from a revenue and account management perspective.

• Maintain knowledge of current events in the legal and compliance spaces as they relate to privacy practices

What You Will Bring

• Bachelor's degree in law privacy information systems or a related field preferred. Relevant certifications (e.g. CIPP CIPT CIPM) are highly desirable.

• Proven experience working in privacy compliance preferably in a consulting privacy and compliance operations or auditing role.

• In-depth knowledge of cross border data transfers global privacy regulations and frameworks such as GDPR CCPA PIPEDA and ISO 27701.

• Familiarity with industry-specific privacy requirements (e.g. healthcare financial services digital advertising) is a plus.

• Familiarity with Artificial Intelligence data governance is an advantage.

• Strong analytical and problem-solving skills with the ability to interpret complex regulations and apply them to practical scenarios.

• Experience conducting privacy assessments audits and risk assessments and the ability to develop remediation plans.

• Ability to explain privacy requirements and developments to internal and external stakeholders.

• Excellent written and verbal communication skills to effectively interact with clients stakeholders and team members.

• Ability to work independently manage multiple projects simultaneously and meet deadlines.

• Proficient in using privacy management tools and technologies.

• Experience in fast-paced environment excellent time management and organizational skills.

• Familiarity with major CRM systems and experience with project management tools.

• A commitment to maintaining the highest standards of integrity confidentiality and ethical behavior.

• Understanding of complex emerging Internet technologies online tracking cloud/processor activities encryption and anonymizing data (or ability to quickly learn) is a plus.

• Nice to have fluency in Chinese language

Expected Competencies

• Service Orientation: Must demonstrate a strong service orientation. This includes promoting internal and external client satisfaction by anticipating needs responding appropriately to feedback setting reasonable expectations following through on commitments and responding to inquiries with accurate information and outstanding service.

• Achieving Results: Holds self and others responsible for goals outcomes deadlines and objectives. Sets high standards for work output attending to every detail and not considering work complete until it complies with standards. Actively seeks and encourages feedback. Solves technical problems in a logical manner. Uses intuition past experience and a proven consistent process to approach decision-making.

• Communication: Effectively and concisely communicates using all common business channels (e.g. email telephone meetings video conference screen sharing etc.) Ability to influence and gain commitment across different organizations and functions. Experience communicating and resolving issues across all levels up to senior leaders.

• Teamwork: Works in a positive and constructive manner with other employees inside and outside their own area of responsibility to set and achieve team goals. Actively shares knowledge experience and ideas with other team members. Commits to and is accountable for individual and mutual goals when working as a team. Fosters a team spirit at all times.

• Leadership: Willingly takes control of professional development. Motivates and guides others within their own sphere of influence to achieve goals. Creates articulates and ensures common understanding and execution of TrustArc's vision and strategy. Focuses efforts and makes decisions according to importance and impact.

We offer a supportive and collaborative work environment fostering professional growth and development. Our team is dedicated to upholding privacy standards and promoting responsible data practices. If you are passionate about privacy compliance and have a keen eye for detail we would love to hear from you.

Excited about the opportunity but worried you don’t meet all the requirements? Apply anyway and give us both the chance to find out!

What We Offer

• Health Vision and Dental Care (also available for partner)

• Endless PTO Program

• 100% Work from Home

• Opportunities to participate in regional philanthropic activities

• Opportunities to participate in health-focused activities - mindfulness wellness active lifestyle

• $2500 active employee referral program

Compensation: up to $100000/year

Actual compensation within the range will be dependent upon the individual's skills experience qualifications and location and applicable employment laws.

Equal Opportunity

TrustArc is proud to be an Equal Opportunity Employer and is committed to a diverse and inclusive workplace. We believe that a successful organization is one that celebrates its employees for who they are who they love and the unique lens through which they experience the world. TrustArc does not discriminate based on race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity Veteran status or other legally protected status. We understand that our differences make us better. They empower us to learn from each other lean on each other and create a product and community that models the behavior we hope to see in others.

If you need reasonable accommodation to search for a job opening apply for a position or participate in the interview process contact us at [email protected] and describe the specific accommodation requested for a disability-related limitation. Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process.