A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role you'll be encouraged to challenge the norm investigate ideas outside of your role and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
In this role you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers) where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
Has process knowledge and experience across the business processes supported for their clients; understands a client's strategy priorities and operations in the context of daily operational activities. This role is required to conduct daily process transactions develop and implement process and operational improvements to meet client and IBM requirements. These professionals require skills in business operations process management and compliance and an understanding of the process best practices and tools to execute their client's core business processes. Uses judgment in choosing task-routine. Skills:
Environment:
Experience in several main activities and working knowledge of interrelated activities. Awareness of department activities.
Communication/Negotiation:
Exchanges general business customer technical information. Seeks or gives explanations and verifies comprehension.
Problem Solving:
Use specialized tools techniques procedures to identify understand and resolve various job-related problems. May recommend adjustments or improvements to established.
Contribution/Leadership:
Responsible for a variety of tasks within well established procedures. May set work schedules individually or as a team member. Activities are subject to general instruction or direction. Provides practical assistance.
Impact on Business/Scope:
Accountable for individual results and for the impact of the results on the team and on interrelated activities.
* Candidate must possess at least a Bachelor’s/College Degree preferably Human Resources or equivalent
* Similar work experience of at least 0-1 year especially in a BPO or similar fast-paced setting
* Highly organized analytical results-oriented and has keen on details