Junior Systems Administrator

As a remote-first and cloud-native organization, Talkiatry relies entirely on SaaS infrastructure to operate effectively. The Enterprise infrastructure team is responsible formaintaining and growing this SaaS infrastructure to power our mission. We are a small team with tremendous responsibility, so each new member has both a significant impact on our corporate culture and the opportunity to develop career-defining skills. 

 

In this role, you will be part of a group developing the ServiceNow environment for Talkiatry and assisting with the migration of users and data from legacy systems. You will be working under the direction of our Senior Systems Administrator in charge of ServiceNow. Your primary areas of focus will be development of workspaces for each of our departments including queues, catalog items, and workflows. After the initial deployment you will be responsible for routine environment management, maintaining and monitoring security controls to ensure HIPAA compliance and isolation of confidential data, implementing features/projects as they are approved, assisting our service desk with troubleshooting and resolution of end user issues, and developing knowledgebase items for new ServiceNow features and functionality. As an added bonus, you will have essentially unlimited growth potential as you will be major contributor in building a brand-new piece of Talkiatry’s core

infrastructure. 

 

 

Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.    

 

60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low, and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.  

 

Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work.  

 

At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. 

 

We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.