Lead Implementation Specialist

About Us:

Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space. We are on a mission to better equip the industry with software solutions and move it forward by building thoughtful, intuitive products that solve our customers’ most difficult problems.

We are passionate about serving our customers and helping them use data as a competitive advantage. Our customers make products that extend and sustain lives by sanitizing, fertilizing, beautifying, cleaning, and recycling the world we live in. We at Datacor help our customers make those products you use every day more safely, cost effectively and more efficiently through our technology platforms and applications. 

The Role: 

As a Lead Implementation Specialist, you will play a key role in leading and executing all aspects of our client’s software utilization. This will include developing and implementing strategies for implementing best practices across a diverse range of industries. We guide our clients through every stage of their life cycle be it acquisitions, disposals, management buy-outs, buy-ins, mergers and strategic reviews. If you are a strategic thinker with a passion for accounting optimization to achieve operational excellence, we encourage you to apply.

What you bring to the position:  

• You have a strong desire to provide internal and external customers of Datacor ERP with exemplary customer service.  
• Manage multiple implementation projects concurrently.  
• Develop ongoing rapport with customer finance and C-Suite executives.  
• Process driven mindset to drive scalability and repeatability across our clients.  
• You are a team player that embraces collaboration.  
• You have experience with mergers and acquisitions, streamlining shared service workflows.  
• You are strategic and future focused.  
• You have performed auditing, accounting, and corporate finance reporting.  
• You have participated in organizational budget creation and monitoring to drive business key performance indicators.  
• You take every opportunity to evaluate gaps and are a problem solver.  
• You enjoy teaching others various tasks and are an excellent trainer across various learning styles.  
• You have experience managing projects across various departments to achieve end results.   
• You thrive on data and analyzing information to guide decision making.  

Responsibilities:  

• Serve as point of contact for Accounting Optimization projects across diverse industry executives.  
• Maximizes return on financial assets by training clients in best practice policies, procedures, controls, and reporting systems.  
• Project manage the Accounting Optimization projects, driving the transaction timetable, ensuring quality on client deliverables, as well as managing counterparties and other advisers to ensure the project milestones are met. 
• Understanding the key business drivers as well as predicting, identifying, and managing key issues and risk through insights, factual conclusions and advise.  
• Evaluate customers’ needs and desired workflows to determine most effective ways to configure the application.  
• Troubleshoot application issues that arise during normal flow of business to identify root cause and develop short- and long-term action plans to prevent reoccurrence.  
• Work with customers’ existing vendors and establish relevant migration plans.
• Prepares reports to meet eh customer needs in analyzing and summarizing information and trends.  
• Contribute knowledge to documentation for internal and external development initiatives.
• Lead, develop and counsel colleagues, share knowledge, and take an active role in the growth and development of the whole team.  

Qualifications:  

• Bachelor’s degree in business administration, accounting, finance, or relevant area; a combination of education and relevant work experience will be considered.  
• Minimum of 2 years of experience in Accounting/Finance 
• Experience working with multiple legal entities under different legal umbrellas 
• Experience with financial reporting requirements 
• Excellent verbal, written, and presentation skills 
• Strong analytical and problem-solving skills 
• Strong organizational and project management skills 
• Exceptional time management skills 
• Superb computer literacy with business software, such as Word, Excel, PowerPoint, Outlook, etc.  
• Application implementation experience preferred 
• ERP or Manufacturing industry experience preferred