Principal Consultant

About Da Vinci Da Vinci offers a leading cloud Warehouse Management System (WMS) that empowers companies with advanced warehousing operations to meet the increasing demands of todays supply chain challenges. Recognized in Gartners 2023 & 2024 Midmarket Magic Quadrant the companys sophisticated SaaS platform including Labor Management (LMS) Yard Management (YMS) and Transportation Management (TMS) positions Da Vinci strongly in this fast-growing market. The WMS industry has strong macro tailwinds supported by the growth in e-commerce and outsourcing of warehousing operations to 3PLs. The WMS market is in the early SaaS adoption phase and forecasted to grow at a 21% CAGR 23-30. About The Role Da Vinci is looking for a Principal Consultant to lead our most complex Warehouse Management System (WMS) implementation projects and serve as the go-to subject matter expert for our clients and internal teams. This role is a senior-level individual contributor position combining deep technical expertise solution design leadership and trusted client advisory. Principal Consultant will guide clients from discovery through go-live ensure solution excellence and mentor consultants to elevate delivery quality across the organization. This is a unique opportunity for a seasoned implementation expert to take ownership of strategic client projects shape best practices and help scale our professional services team during a period of rapid growth. Who You Are

• A senior implementation professional (810 years) with extensive experience in WMS and enterprise software projects

• Recognized as a subject matter expert (SME) who can bridge technical and operational needs

• Strong attention to detail & solutions focused to lead Discovery & Design that addresses operational requirements and optimizes workflows with our cloud WMS

• Skilled at leading integration design across ERP EDI MHE and robotics systems

• Comfortable working as a senior individual contributor while also coaching and mentoring team members

• A proactive communicator who can engage audiences from end users to executives

• Ability to get into the tactical details yet able to maintain a strategic view of client operations and project outcomes

• Passionate about building scalable processes project artifacts and best practices to strengthen delivery

What You'll Do

• Lead WMS implementation projects as the senior industry and product SME through Discovery Design Configuration Training UAT and Go-Live

• Gather client requirements during the discovery phase and translate them into actionable design solutions using out-of-the-box cloud configurations

• Understand client operations and recommend best practices to optimize ROI and operational efficiency

• Lead system design reviews and oversee junior consultants work for accuracy and consistency

• Support training testing and go-live activities ensuring smooth client adoption

• Serve as a trusted advisor guiding clients on industry best practices and future-proof solutions

• Deliver training to both client super users and end users

• Build and maintain reusable project artifacts documentation and collateral

• Provide QA and review of system design solutions from architects and consultants

• Troubleshoot advanced software-related issues and provide L2/L3 functional support to clients and internal teams (Sales Marketing Support Professional Services)

• Contribute to product feedback and integration roadmaps as a senior SME

Our Core Values

• Customer Success Our customers success is our success. We go above and beyond to make sure we provide exceptional solutions and support that delights our customers

• Pursuit of Excellence We are dedicated to providing first class products and services and invest the time to achieve this objective. This includes a drive for continued learning to master ones area of expertise and expand skill sets

• Empower Others Succeed We are a team-oriented environment that thrives on collaboration sharing knowledge and empowering & supporting others to succeed in their roles. As a rapidly growing company with many new employees this is a cornerstone of our culture

• All About Results Our team understands that positive outcomes and achieving goals are paramount to our success. We give employees the flexibility to achieve their results along with holding each other accountable to build a positive environment of high performance

• Forward Thinking Planning and looking ahead is part of our DNA. This includes thinking about how decisions today set us up for success for the short-term and long-term as well as taking incremental steps to achieve the companys long-term vision to be an industry leader

Qualifications

• 810 years of experience in WMS or enterprise software implementations

• Proven track record of leading large-scale complex client projects as a senior consultant or equivalent role

• Deep understanding of the software implementation lifecycle change management and client onboarding

• Strong expertise in API/EDI integrations and leading WMS-to-3rd party integrations (ERP EDI MHE Robotics)

• Experience working with 3PLs and specific facets of multi-client facilities and multi-site roll-outs

• Hands-on experience with project management and tracking tools such as Jira Smartsheet or similar

• Excellent communication facilitation and documentation skills

• Ability to troubleshoot advanced technical and functional issues

• Bachelors degree in Business Supply Chain Information Systems or related field (or equivalent experience)

Benefits

• Da Vinci offers a fully remote environment work where its convenient for you and the company has regular in-person company gatherings to build team relationships

• Unlimited PTO days to provide an opportunity to recharge and spend time on your other passions

• 401k plan with 4% company match to invest in your future

• Competitive medical dental and vision insurance to support the health & well-being of you and your family

• 7 Paid Company Holidays + Paid Sick Days

• $110000 $165000 annually commensurate with experience