Principal Product Operations Manager

Overview: Apollo.io is looking for a highly driven and experienced Principal Product Operations Manager to join our rapidly growing team. As a key member of the Product Operations function you will have a significant impact on the intersection of Product Management with cross-functional teams such as Product and Engineering. In this role you’ll be responsible for optimizing product outcomes establishing feedback loops and scaling product knowledge helping shape the backbone of a company poised to lead in a multi-billion-dollar industry.

Key Responsibilities:

• Strategic Cross-Functional Partnership: Work closely with stakeholders from Product Marketing Sales and Customer Experience to synthesize insights and create actionable business and product strategies.

• Systems & Process Development: Design and implement scalable systems processes and rituals that drive performance and collaboration across the organization.

• OKR & Business Planning: Lead annual and quarterly business and OKR planning cycles with the R&D leadership team ensuring alignment with Apollo's near-term and long-term priorities.

• Product Vision & Strategy: Collaborate with the R&D leadership team to refine and iterate on Apollo's product vision mission and overall product strategy.

• Drive Product Excellence: Own and lead 2-4 critical initiatives per quarter achieving 70-100% of OKRs for these initiatives.

• Process & System Improvement: Lead 2-4 process and system improvements quarterly at the Product or R&D level ensuring adherence to new processes across all relevant teams.

Qualifications:

• Highly Analytical: Strong skills in Microsoft Excel and BI tools such as Looker Tableau and Amplitude. SQL knowledge is preferred but not required.

• Intellectual Rigor: Able to think from first principles conduct rigorous analysis and build actionable plans based on insights and hypotheses.

• Process & System Builder: Proven experience solving complex business problems by designing and implementing scalable systems and processes.

• Excellent Communication: Capable of simplifying complex strategies into clear actionable recommendations and effectively communicating with senior leadership.

• Collaborative & High EQ: Ability to build strong relationships with cross-functional teams exhibit empathy and manage senior stakeholders with confidence.

• Bias Towards Action & Ownership: A results-oriented individual who takes ownership of both successes and learnings with a bias toward action and experimentation in ambiguous situations.

• Product Intuition: Strong understanding of SaaS product verticals and markets (not limited to SalesTech or MarTech) with the ability to drive product intuition.

Requirements:

• Experience: 8-10+ years of experience in product management or product operations roles ideally within high-growth SaaS companies.

• Leadership: Proven track record of leading cross-functional initiatives and driving alignment at the organizational level.

• Analytical Tools: Proficiency with analytics and business intelligence tools (Looker Tableau Amplitude) with SQL skills preferred.

Why Apollo.io? This is a high-visibility role that offers the opportunity to shape how product operations are scaled within a fast-growing company. You will have significant autonomy agency and the ability to drive key strategic initiatives that align with Apollo.io’s ambitious product and business goals.

If you're a seasoned product operations leader with a passion for driving product excellence and a strong bias toward action we'd love to hear from you!