Product Operations Manager

We all have important information we need to manage and protecting it should be easy. Over 100000 businesses and millions of people log in to 1Password to unlock smart simple access to everything they care about. Our vision is to create a safer simpler digital future for everyone and our culture values simplicity honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.

We’re looking for an efficiency-driven Product Operations Manager to help us build 1Password products on a growing Product team. We want someone who’s excited about products that solve user privacy and security needs with a passion for creating the organization and shared practices that teams need. You’ll be working with a cross-functional team that’s responsible for experiments improving or introducing new systems and tools and collaborating on how our Product team operates and scales.

Product Operations plays a visible role in the company and we’re looking for creative people who are comfortable managing stakeholders at all levels including senior leaders and executives. As shared owners of our roadmap the Product Operations team helps our entire team deliver products that customers love.

This is a remote opportunity within Canada and the US.

What we're looking for:

• 3-5 years of work experience ideally in a product environment

• Understanding of how to turn user needs into products

• Aptitude for building high-trust partnerships up and across organizations with technical and non-technical teams

• Experience with tackling ambiguous problems with an ability to move to action-oriented solutions bringing the team along with clear communication

• Strong strategic thinker able to creatively solve problems prioritize solutions and motivate stakeholders to do the same

• Genuine excitement to understand problems completely resulting in thoughtful solutions that engage cross-functional stakeholders

• Familiarity with roadmapping and project management tools like Productboard and Monday.com an asset; ability and desire to learn and teach new tools a necessity

• An understanding of how and when process accelerates vs. decelerates teams and progress

• Understanding of how data influences decision making

• Naturally curious and excited to get started learn and inspire others

What you can expect:

• Working with a passionate highly motivated cross-functional team that is focused on building a safer simpler digital future for everyone.

• Being part of a high impact Product Operations team that is responsible for driving product team alignment and efficiency and overall product delivery

• A dynamic highly collaborative environment

• Empowerment to contribute to and help drive product strategy at a fast moving user-focused company

• Having fun working in a fast-paced environment and being part of the team that prioritizes close collaboration over rigid processes

• Embrace and contribute to our diversity of perspectives ideas backgrounds and strengths

USA-based roles only: The Annual base salary for this role is between $102000 USD and $138000 USD plus immediate participation in 1Password's benefits program (health dental 401k and many others) utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs.

Canada-based roles only: The Annual base salary for this role is between $99000 CAD and $135000 CAD plus immediate participation in 1Password’s generous benefits program (health dental RRSP and many others) utilization of our generous paid time off an equity grant and where applicable participation in our incentive programs.

At 1Password we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

What we offer:

We believe in working hard and resting hard. We’re always looking for new ways to support our team members but here’s a glance at what we currently offer:

Health and wellbeing

> 👶 Maternity and parental leave top up programs

> 👟 Wellness spending account

> 🏝 Generous PTO policy

> 💖 Company-wide wellness days off scheduled throughout the year

> 🧠 Wellness Coach membership

> 🩺 Comprehensive health coverage

Growth and future

> 📈 Employee stock option program for all full time employees

> 💸 Retirement matching program

> 💡 Training budget 1Password University access and learning sessions

> 🔑 Free 1Password account (and friends and family discount!)

Flexibility and community

> 🤝 Paid volunteer days

> 🌎 Employee-led DEI&B programs and ERGs

> 🏠 Fully remote environment

> 🏆 Peer-to-peer recognition through Bonusly

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive diverse and equitable workplace that is built on trust support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression race ethnicity disability sexual orientation colour religion creed gender national origin age marital status pregnancy sex citizenship education languages spoken or veteran status. Be yourself find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation please speak to your talent acquisition partner or email us at [email protected] and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005 we can safely say we're experts at building remote culture. That said remote work at 1Password does mean working from your home country. If you've got questions or concerns about this your Talent Partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification reference checks education confirmation criminal background publicly available social media credit history or other information as permitted by local law.

Candidate Privacy Notice

When you apply for a position refer a candidate or are being considered for a role at AgileBits Inc. (dba 1Password 1Password we us or our) your information is stored in Lever in accordance with Lever's Service Privacy Notice . We use this information to evaluate your candidacy for the posted position. We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background.

Candidates may also optionally choose to self-identify their race/ethnicity gender identity sexual orientation age and disability. These answers will help us evaluate our diversity and belonging efforts. You do not have to answer these questions—your answers will not be linked to your name or job application will not be visible to the hiring manager reviewing your application and will in no way affect your job application. If you have any questions about the collection or use of this information please contact [ [email protected] ] .

When we have no ongoing legitimate business need to process your information we will either delete or anonymize it. If you have any questions about how we use or process your information or if you would like to ask to access correct or delete your information please contact our privacy team at [ [email protected] ] or through 1Password Support .