Program Manager

Reports to: Chief of Staff Location: Remote in the continental US Hours: Full-time Compensation: $90000-$120000 Base Salary + Equity + 401k Match

About ReflexAI

ReflexAI brings the best in machine learning and natural language processing to mission-driven people-centric organizations via innovative tools that transform how they train develop and empower their frontline teams.

About this role

As Program Manager you will play a central role in delivering high-impact programs that advance ReflexAIs mission and drive meaningful change across sectors. Youll oversee a large-scale social impact program with partners spanning industries and geographies ensuring its success from implementation to sustainment. You will also represent ReflexAI externally by participating in conferences building relationships with potential partners and customers and amplifying the reach of our work. Internally youll collaborate across teams and lead key initiatives assigned by the Chief of Staff contributing to ReflexAIs strategic priorities and operational excellence. This is a dynamic cross-functional role ideal for someone who thrives on driving impact managing complex projects with rigor and transparency and rapidly operationalizing solutions in response to new needs.

What youll do

• Manage a large-scale global social impact program coordinating across internal teams and external partners to achieve defined goals and outcomes.

• Oversee project timelines deliverables and budgets to ensure successful and sustainable program implementation.

• Directly drive workstreams including awareness acquisition tech implementation and onboarding for 100+ organizational partners within the program.

• Coordinate and track all workstreams across the program including technology public storytelling and programmatic reporting.

• Represent ReflexAI at conferences convenings and other public events to cultivate relationships with potential customers.

• Collaborate with the Chief of Staff and senior leadership to lead internal initiatives aligned with ReflexAIs growth and impact strategy.

• Work cross-functionally with teams such as Product AI/ML Customer Success and Operations to ensure seamless program delivery.

• Collect analyze and communicate insights from program performance and partner feedback to inform future planning and continuous improvement.

• Develop presentations reports and other materials that effectively communicate program goals outcomes and lessons learned to internal and external audiences.

• Champion ReflexAIs values of Security Customer Impact Long-term Mindset Innovation and Inclusion in every aspect of your work.

Requirements for a great fit

• You have significant experience (typically 4+ years) in program or project management ideally within mission-driven or cross-sector settings.

• You have specific expertise (typically 3+ years) in digital marketing or other forms of awareness building.

• You have demonstrated success managing multi-stakeholder initiatives partnerships or large-scale social impact programs.

• You have a demonstrated understanding of technical team operations including but not limited to the product development lifecycle.

• You are an excellent communicator comfortable engaging with executives partners and community leaders across diverse contexts.

• You are highly organized and capable of juggling multiple priorities while maintaining focus on long-term objectives.

• You are proactive adaptable and thrive in fast-paced ambiguous environments where innovation and collaboration are key.

• You can distill complex information into clear recommendations decisions and next steps.

• Youre excited to represent ReflexAI externally and to help grow its reputation as a trusted leader in social impact and AI innovation.

• You embody ReflexAIs core values of Security Customer impact Long-term Mindset Innovation and Inclusion.

Benefits

• Generous retirement equity healthcare and PTO policies

• Flexibility to work remotely from anywhere in the United States

• ReflexAI is an equal opportunity employer. We are committed to equal employment opportunity regardless of race/ethnicity color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender military status neurodiversity or any other federal state or local protected class in the United States.