Program Manager

Work Schedule
Standard (Mon-Fri)

Environmental Conditions
Office

Job Description

Summary:

Manage and lead all aspects of the Project Management Office (PMO) to ensure programs and projects meet organization goals and requirements, provide leadership access to project portfolio health, and implement processes for outstanding project execution. Serve as a Trusted Advisor to leadership at strategic and operational levels. Coordinate teams to resolve project issues as the need arises and ensure continuity throughout the full project lifecycle. Report directly to the site Vice President and General Manager and accountable for the creation and maintenance of project management governance and standards as it directly relates to the PMO.

Essential Functions:

• Define, maintain, and implement project management methodology, including processes, tools, metrics and polices to ensure efficiency, quality and business success.

• Build the organization to provide Project Management services, accountable to ensure that projects are delivered on time, meeting commercial steady state criteria.

• Lead the organization with a customer-first demeanor and effective communications.

• Design and implement the operating cadence, including running coordination meetings, project updates, and overall oversight of projects.

• Drive cross-functional planning and effective execution through the development and monitoring of fully integrated, project specific timelines and budgets.

• Ensure projects are staffed with the right personnel with vital skills, experience, knowledge, and abilities.

• Forge tight partnerships with cross-functional leaders and complete activities in a productive and collaborative setting.

• Define and analyze metrics that form the foundation of world-class execution and ensure the success of project delivery.

• Implement process to pro-actively identify and resolve risks and dependencies that could prevent successful program execution.

• Promote a safe working environment, report potential hazards, and ensure all direct reports follow Environmental Health and Safety procedures.

• Select, develop, and evaluate colleagues to ensure the efficient operation of the function. Work with and advise colleagues on administrative policies and procedures.

REQUIRED QUALIFICATIONS

Education:

Bachelor's degree required.

Project Management Professional (PMP) certification preferred.

Masters of Business Administration (MBA) preferred.

Experience:

Minimum 8 years' experience in business transformation, integration responsibilities

Previous project management/client interface experience required

Experience with budgeting and forecasting required.

Pharmaceutical or Contract Manufacturing industry experienced preferred

Equivalency:

Equivalent combinations of education, training, and relevant work experience may be considered.

Knowledge, Skills, and Abilities:

Knowledge of pharmaceutical manufacturing and outsourcing. Capability to function in a matrixed environment with a team and customers. Strong talent management and people development skills. Excellent verbal and written communication skills. Superior presentation skills, delivered to senior leadership/executive level. Effective interpersonal skills, and the ability to collaborate with influence and motivate cross-functional team members. Strong customer focus and commitment to results with strong problem-solving abilities. Capable of setting clear priorities, organizing work, and making quality decisions in a fast-paced business setting. Uses good judgement in gathering input for decisions. Ability to quickly understand and adjust to changing business needs. Strong negotiating and influencing skills. Strong management skills and understanding of project management lifecycle. Ability to demonstrate active listening skills. Ability to communicate with clients and internal customers with challenging issues in a positive manner. Demonstrated computer proficiency with Microsoft Office programs. Proficiency with the English Language.

Standards and Expectations:

Follow all Environmental Health & Safety Policies and Procedures. Work collaboratively with fellow team members, modelling positive team principles and partnering to meet project and departmental objectives. Perform all duties within strict compliance to Patheon quality systems Standard Operating Procedures (SOPs) and Good Manufacturing Practice (GMP). Maintain workspace in a clean and orderly fashion. Effectively engage in and adhere to departmental systems to maintain a smooth and efficient workflow (visual management, scheduling systems, etc.). Be client and patient conscious. Understand Key Performance Indicators and strive to improve the performance of the team by identifying areas for system improvements and engage in problem solving. Model positive thinking and is open to change, motivating the team to adapt to shifts in priorities and new ways of working. Proactively identify areas for improvement in the execution of procedures. Communicate risks to timelines in an initiative-taking manner. Consistently strives to improve skills and knowledge in related field.

Physical Requirements:

Light physical effort and fatigue. Walks, sits, or stands for limited periods. May require occasional equipment operation including keyboard equipment. Lifts light items for limited duration. Typically located in a comfortable indoor area. There may be exposure to mild physical discomfort from factors such as dust, fumes or odours, temperature extremes, loud noise, strong drafts, or bright lights. Use of Personal Protective equipment may be required and may include any of the following: safety glasses, safety shoes, lab coat, gloves, hair net, beard cover, safety apron, respirator occasionally.

Disclaimer:

This job description is intended to present the general content and requirements for the performance of this job. The description is not to be construed as a comprehensive statement of work, responsibilities, or requirements. Managers and supervisors may assign other duties as needed.

Nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully align with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.