Salesforce QA - Client Relationship Management Team - Associate

Job Description

CRM Engineering - Salesforce QA

What We Do:

The Client Relationship Management (CRM) Engineering team is composed of driven, talented and passionate individuals who work closely with the business to manage client engagement and deliver intelligent workflows with exciting, impactful analytics to serve our clients as One Goldman Sachs. The CRM team is comprised of Product Managers, Software Engineers and User Experience (UX) designers. The CRM Engineering Salesforce Developer will collaborate closely with the product and UX teams to deliver creative technology analytics and workflow solutions to our business partners. We are an equally technical and business savvy, top-performing team that is looking for a new CRM Salesforce Developer.

Who We Look For:

Goldman Sachs Engineers are innovators and problem-solvers, building solutions in risk management, big data, mobile and more. We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment.

We are looking for a Salesforce QA Associate to join a strong engineering team focused on Salesforce platform adoption. This is an opportunity to be part of a team responsible for building brand new successful, sustainable and strategic CRM products across the firm.

You are energetic, self-directed and self-motivated, able to build and sustain long-term relationships with clients and colleagues.

RESPONSIBILITIES AND QUALIFICATIONS HOW YOU WILL FULFILL YOUR POTENTIAL

• Intuitively coalesce towards problems with an open mind, within the context of a team
• You have exceptional analytical skills, able to apply knowledge and experience in decision-making to arrive at creative and commercial solutions
• You possess a strong desire to learn and contribute solutions and ideas to a broad team
• You are independent and comfortable in a fast paced, ambiguous and often multi-directional work environments
• Manage multiple tasks and use sound judgment when prioritizing
• Provide digitally-advanced financial products to the internal users and clients.
• Collaborate with globally-located cross functional team in building customer-centric products
• Write functional automation scripts using UI tools
• Involved in end to end testing of the salesforce custom solutions and providing sign-off
• Participate in understanding the requirements, analysis and writing test scripts
• Perform performance testing and analyze the different parameters of performance/bottlenecks and report to development team

SKILLS AND EXPERIENCE -

• Minimum 3 years of relevant professional experience
• At least 2 years of hands-on experience on salesforce platform (Sales & Service Cloud)
• B.S. or higher (Computer Science degree preferred)
• 3+ years of experience with automation testing, including tools such as Selenium
• User interface test automation expertise
• Knowledge of Apex, Java, JavaScript
• Strong written and verbal communication skills
• Ability to establish trusted partnerships with product heads, and executive level stakeholders
• Comfort with agile operating models Preferred Qualifications
• Experience in Financial Services or Fintech is a plus
• Salesforce admin 201, sales and services cloud certification is a plus.