Senior Account Executive New Business ISV

See yourself at Twilio

Join the team as Twilio’s next Senior ISV New Business Account Executive.

About the job

This position is needed to support the growth of our messaging voice and email business with Independent Software Vendor (ISV) in North America. In this role you will be directly responsible for the success of Twilio’s business in the ISV segment in North America - driving new business processes for prospective customers. Twilio supports some of the largest and fastest growing ISVs in the US and Canada spanning industries such marketing business automation and customer care. Account Executives on the ISV Sales  team are experts in the messaging voice and email space and Twilio’s offerings - and act as key members of our go-to-market teams in developing and optimizing business critical customer engagement use cases with Twilio messaging solutions. This role is highly cross functional with deep integration with product management carrier relations finance and our go-to-market sales and services teams.

Responsibilities

In this role you’ll:

• Cultivate the growth messaging voice and email use cases by our strategic ISV customers on the Twilio platform.

• Own highly analytical and consultative sales cycles to expand businesses into new use cases and win new ISV customers to the Twilio platform

• Partner cross functionally with services product and finance to develop long range plans.

• Act as the voice of the customer to Twilio’s products and carrier relations teams.

• Be an active expert in the communications space - staying abreast of key industry initiatives and new capabilities - on behalf of your customers and the wider Twilio go-to-market organization.

Qualifications

Twilio values diverse experiences from all kinds of industries and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 5-8+ years of combined experience in major account or strategic sales managing or leading quantitative highly analytical products or solutions for their customers.

• Comfortable working with business and highly technical leaders while influencing their understanding and building supportive partnerships

• Analytical account development strategy based on using data to find opportunities and prove value

• Demonstrated track record of managing business forecasts and financial models

• Entrepreneurial mindset with appetite to define process and build programs

• Record of delivering market driven results especially to scale and enterprise customers

• Excellent verbal and written communication skills (English)

• Bachelor’s Degree or equivalent years of experience

• Able to operate as part of a team in a overlay sales capacity

Desired:

• Deep experience working with telecom companies including SMS aggregators carriers or global communications platforms

• Domain expertise from a highly quantitative industry such as advertising optimization investment banking security or commodity trading especially in non-standard segments

• Software SaaS CPaas or PaaS experience

Location

• This role will be remote and based in the USA.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role approximately 25% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits including competitive pay generous time off ample parental and wellness leave healthcare a retirement savings program and much more. Offerings vary by location.

Compensation

*Please note this role is open to candidates outside of California Colorado Hawaii Illinois Maryland Massachusetts Minnesota New Jersey New York Vermont Washington D.C. and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado Hawaii Minnesota or Vermont : $129600.00 - $162000.00.

• Based in Washington D.C. Illinois Maryland Massachusetts or California (outside of the San Francisco Bay Area): $136800.00 - $171000.00.

• Based in New York New Jersey Washington State or the San Francisco Bay area California: $144000.00 - $180000.00.

• This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance 401(k) retirement account paid sick time paid personal time off paid parental leave.

• This role is eligible to earn commissions.

The successful candidate’s starting salary will be determined based on permissible non-discriminatory factors such as skills experience and geographic location.

Applications for this role are intended to be accepted until December 05 2025 but may change based on business needs.