Senior IT Engineer - Enterprise Applications & Infrastructure

Senior IT Engineer Enterprise Applications & Infrastructure (Remote)

Overview:

As a Senior IT Engineer you will be responsible for managing and optimizing Weedmaps’ enterprise applications and infrastructure including both hosted and cloud-based solutions. This role will lead the planning implementation and execution of large-scale deployments migrations and integrations across critical IT systems.  You will work both independently and collaboratively to ensure that Weedmaps’ technology ecosystem remains efficient secure and scalable.

The impact you'll make:

• Design develop and implement workflow automation inside applications or via APIs.

• Collaborate with cross-functional teams to define streamline and automate business processes.

• Evaluate new applications and integration to ensure compatibility within the existing ecosystem.

• Implement manage and enhance authentication and access control mechanisms including Okta SAML and Zero Trust security models.

• Lead the escalation and resolution process for Level 2 and 3 technical issues within the IT environment coordinating with stakeholders and support teams as needed.

• Proactively maintain monitor and troubleshoot enterprise applications to ensure uptime and performance.

• Proactively maintain monitor and troubleshoot on-prem Networking stack.

• Mentor and train junior team members fostering skill development in automation scripting and IT operations.

• Build and improve monitoring systems for critical services ensuring proactive incident detection and response.

• Develop optimize and maintain scripting solutions across multiple programming languages (Python PowerShell bash etc) for automation and integrations.

What you've accomplished:

• Bachelor’s degree in Computer Science (or related field) or equivalent experience.

• 10+ years of experience in support and troubleshooting enterprise applications.

• Extensive hands-on experience with SaaS application configuration integration and administration.

• Proficiency in scripting and automation using Python Shell PowerShell Bashor similar languages with experience leveraging APIs for integrations.

• Experience working with cloud platforms such as AWS Azure or GCP.

• Experience with workflow automation tools such as Workato Okta Workflows Zapier etc.

• Solid understanding of authentication protocols like Okta and SAML-based configurations.

• Familiarity in JSON data modeling and REST API integrations.

• Proficiency in building and optimizing monitoring systems for service operations.

Bonus points:

• Comprehensive experience ensuring compliance with security and data privacy frameworks including but not limited to SOC2 GDPR PCI and ISO 27001.

• Expertise in implementing and maintaining IT controls for SOX compliance Data Loss Prevention (DLP) and general audit readiness.

• Deep understanding of identity management systems (e.g. Okta Azure AD) and proven success in implementing user lifecycle automation.

• Proficiency in Google Workspace administration and automation along with hands-on experience with HRIS platforms and system integrations.

• Proactively identifies and automates manual processes.

• Proven success in leading end-to-end projects from initiation through completion strong stakeholder communication and meticulous documentation.

• Ability to diagnose and resolve complex system network and integration issues with minimal oversight.

• Demonstrated success in cross-functional collaboration with Security Engineering and Business teams.

• Exceptional ability to create and maintain critical IT documentation including Standard Operating Procedures (SOPs) runbooks and detailed escalation workflows.

• Experience with Palo-Alto Arista/Cisco and Networking fundamentals.

The base pay range for this position is $137208.00 - $152533.00 per year

2025 Benefits for Full-Time Regular Employees:

• Physical Health benefits: Medical Dental & Vision:

  • Employee - employer paid premium 100%

  • Company contribution to a HSA when electing the High Deductible Health Plan

  • For plans that offer coverage to your dependents you pay a small contribution

• Mental Health benefits:

  • Free access to CALM app for employees and dependents

  • Employee Training

  • Mental Health seminars and Q&A sessions

• Basic Life & AD&D - employer paid 1x salary up to $250000

• 401(k) Retirement Plan (with employer match contribution)

• Generous PTO Paid Sick Leave and Company Holidays

• Supplemental voluntary benefits

  • Student Loan Repayment/529 Education Savings - including a company contribution

  • FSA (Medical Dependent Transit and Parking)

  • Voluntary Life and AD&D

  • Insurance

  • Critical Illness Insurance

  • Accident Insurance

  • Short- and Long-term Disability Insurance

  • Pet Insurance

  • Family planning/fertility

  • Identity theft protection

  • Legal access to a network of attorneys

• Paid parental leave

• Generous PTO and company holidays