Senior Payment Posting Rep

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

This job is responsible for ensuring the financial security of accounts for Ochsner patients, including functions associated with the posting of payments, adjustments, and transfers of adjudicated claims from insurance companies. The Sr job is responsible for having a greater depth and understanding of regulatory regulations and compliance while performing job duties. Responsibilities include, but are not limited to, coordination of the daily activities of the department, to include a variety of patient payments and trending errors with recommending how to prevent future errors. Additionally, this job is responsible for handing more complicated and in-depth issues and/or inquiries, is expected to be the expert for departmental processes and procedures, assist with assigned projects, and may assist in training new department staff.
Education

Required - High school diploma or equivalent

Preferred - Bachelor's degree

Work Experience

Required - 3 years' experience in customer service, healthcare, or leadership OR 1 year Ochsner experience with demonstrated success in relevant area

Preferred - Hospital and/or clinic revenue cycle experience and decision making, problem solving, analytical, and quality management skills; billing or financial experience a plus

Knowledge Skills and Abilities (KSAs)

• Must have computer skills and dexterity required for data entry and retrieval of patient information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
• Strong interpersonal skills with ability to remain calm under pressure.
• Working knowledge and understanding of insurance adjudication process.
• Working knowledge and ability to electronically post remittances in an efficient and timely manner.
• Ability to perform effectively under conditions of fluctuating workload.
• Ability to successfully function in a team environment and work independently to complete job duties.

Job Duties

• Coordinates the daily activities of all electronic payment processing operations.

• Maintains the quality and integrity of the electronic payment processing routines.

• Acts as a liaison with vendors to perform maintenance and updates to the applications and software.
• Builds inter and intra departmental relationships to assist in improving process efficiency.
• Answers questions and directs staff, acting as an expert in the department.
• Demonstrates competency in Federal, State, and Third Party regulations.
• Demonstrates responsibility for professional growth and maintaining required knowledge and skills to perform the duties of the position.
• Other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

Complies with the Ochsner Health System Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

Ochsner is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

The incumbent has no occupational risk for exposure to communicable diseases.

Are you ready to make a difference? Apply Today!

Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.

Individuals who reside in and will work from the state of Colorado are not eligible for remote work position.

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