Senior Product Designer II, Customer Journey - Platform
Company
HubSpot
Location
USA
Type
Full Time
Job Description
1034144
Join HubSpot’s Platform UX Team: Design at Scale
At HubSpot our Platform Product Design team shapes the powerful yet easy-to-use foundation of our core experiences. Our vision is to deliver a product that lets businesses focus on outcomes rather than understanding how the system works. Our mission is to give creators and consumers what they need to deliver a unified high-quality user experience. This could be anything from managing the software unifying and activating data or codifying scalable UI patterns. The work you do here drives hundreds of thousands of customers and teams across the globe who depend on us to accelerate their business.
What Sets Platform UX Apart?
-
Systems Craft & Ecosystem Impact : You care deeply about detail cohesion and building scalable systems that span complex multi-faceted user journeys. Your work creates the connective tissue and patterns that empower our entire product ecosystem and millions of small-to-medium sized businesses (SMBs).
-
AI & Data : Our teams lead the way in building best-in-class AI-powered features and products and seamless data integrations across all of our product lines.
-
End-to-End Ownership : Influence everything from technical frameworks to holistic cross-product experiences—and see your decisions shape the entire product platform.
-
Global Scale & Foundation : Play a key role in shaping the foundation of world-class SaaS directly impacting hundreds of thousands of users across the globe.
-
Innovate What’s Next : Work hand-in-hand on the future of data AI and unified cross-product experiences.
What You’ll Do
-
Tackle Cross-Product Problems : Define design and steward experiences that span the entire platform—ensuring cohesion and preventing silos.
-
Bring Systems Thinking to Craft : Shape evolve and contribute to our design systems; set standards and solve for consistency scalability and accessibility.
-
Leverage and Shape AI features : Ideate design and experiment with AI and automation—whether in customer features predictive tools or your own design workflow.
-
Collaborate & Lead Across Functions : Foster deep partnership with Product Managers Engineers UX Researchers and Content Designers.
-
Measure & Iterate for Real Impact : Define success metrics validate with analytics and qualitative insights and iterate relentlessly for both user value and business outcomes.
-
Foster a Bold Inclusive Culture : Elevate team craft mentor others share feedback and help define what’s next for the Product Platform at HubSpot.
What You’ll Bring To HubSpot
-
Proven Product Design Craft Expertise : To stand out in the application process share a portfolio that showcases depth of craft systems thinking and measurable impact on users and the business especially in complex scalable or platform environments.
-
Please include at least three recent case studies highlighting these strengths.
-
-
Collaborative Leadership : A history of influencing outcomes across disciplines by building trust driving alignment and championing user-centric solutions.
-
Systems and Scale Thinking : Passion for connecting the dots across products and platforms designing experiences that grow with our customers and business needs.
-
Adaptability & Change Readiness : Comfort with ambiguity and a proactive mindset in the face of change. You’re energized by new challenges and thrive in a dynamic evolving environment.
-
AI & Automation Curiosity : Excitement to work with (and continue learning about) AI and automation—whether to elevate customer experiences or optimize how we design and deliver.
-
Growth Mindset : A genuine drive to constantly learn share knowledge and help yourself and others get better every day.
We Welcome You—Wherever You Are in Your Journey
We know great designers come from many backgrounds. If you’re unsure if you “check all the boxes” apply anyway. Impact learning and growth drive our team—help us make design stronger for everyone.
Pay & Benefits
The cash compensation below includes base salary on-target commission for employees in eligible roles and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills experience qualifications and other job-related reasons.
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy .
Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.
At HubSpot fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees candidates and community.
Annual Cash Compensation Range:
$161500—$258400 USD
Date Posted
12/01/2025
Views
0
Similar Jobs
Growth Product Lead - Loyalty - Trafilea
Views in the last 30 days - 0
Trafilea promotes itself as a transformative consumer tech platform with AIdriven growth solutions highlighting achievements like 1B revenue and globa...
View DetailsSoftware Engineer III | Platform - ExtraHop
Views in the last 30 days - 0
This job posting seeks a Software Engineer III to develop features lead junior team members and contribute to secure cloud and appliance solutions The...
View DetailsSenior Marketer - Usage Automation - HubSpot
Views in the last 30 days - 0
This job posting outlines a Senior Marketer role at HubSpot focusing on customer experience through datadriven automation Responsibilities include des...
View DetailsEngineering Manager - Software Supply Chain Security: Auth Infrastructure - GitLab
Views in the last 30 days - 0
This job description highlights a leadership role in developing secure scalable authentication infrastructure for GitLab It emphasizes technical exper...
View DetailsStaff Salesforce Engineer - CRM Systems - GitLab
Views in the last 30 days - 0
This job description outlines a Staff Salesforce Developer role focusing on designing building and scaling enterprisegrade solutions across Salesforce...
View DetailsSales Prospecting Account Executive - Financial Solutions - Blackbaud
Views in the last 30 days - 0
This job posting seeks Prospect Account Executives to sell Financial Management applications for nonprofits and governments Responsibilities include s...
View Details