Senior Sales Engineer

Senior Sales Engineer - ITSM/ESM

Location: East Coast

Who We Are

Ivanti's platform makes it possible for employees to stay productive, secure and engaged wherever they are. That starts with us. With headquarters in Utah, offices in London and Paris and nearly 3,200 employees in 25 countries around the world, we are the Everywhere Workplace - it's a great time to work for Ivanti!

We anticipate our customers' needs, we are highly responsive, and we deliver innovative solutions that exceed their expectations. Our mission is to be a global technology leader enabling organizations to thrive in the Everywhere Workplace - automating the tasks that discover, manage, secure and service all of their IT assets.

Our Culture

Teamwork is intrinsic to what we do and why we do it. We are accountable to each other - and support one another. We provide opportunities to grow, learn, add value and thrive - while also achieving new levels of performance. We treat all with appreciation, dignity, and respect. It is through diverse and inclusive hiring, decision-making, and commitment to our employees and partners that we will continue to build and deliver world-class solutions for our customers.

Why We Need you!

The Sr. Sales Engineer - ITSM/ESM will be responsible for market success in the Eastern States. You will be responsible for communicating the ITSM/ESM value proposition to enterprise prospects. You will develop a strong partnership with your designated ITSM Sales Specialist to provide a comprehensive and compelling message to executive and technology leaders across all industries within the region.

You will be leading interactive pre-sales discovery meetings, analyzing customers' current technology and architecture, and operational and business needs. Owning deep-dive technical discussion, and then developing and presenting with your AE a tailor-made presentation and demonstration based on our best practices, tools, and demo kits.

What you get to do in this role:

• Work directly with designated Sales Members to help them create solutions focused on IT Service and Asset Management and how they deliver value to customers' IT management and operational challenges.
• Oversee and lead initial discovery meetings with customers, providing platform demos and highly technical Proof of Value engagements for both existing customers and new sales opportunities that showcase our solutions.
• Be the direct conduit translating customer challenges into technical solutions, positioning Ivanti to solve those challenges.
• Function as a technical expert throughout sales engagements, ensuring that tactical motions in the pre-sales and POV process line up with strategic account goals.
• Partner with sales and your team mates to ensure maximum technical effectiveness and consistent customer experience throughout the sales, demo, and POV process.
• Consistently address our customers' needs through astute verbal, written, & presentation skills.
• Build, manage and maintain relationships with the customer, in addition to relationships across Ivanti with Product, Sales and Services peers, and partners.
• Participate and speak at marketing events, user groups, and conferences.
• Staying current on the ITSM/ESM market and understanding differentiators between the company and its competitors.
• Become a trusted advisor to our community of customers.
• Travel expected to be 40-60% to engage with customers and prospects in person (dependent on current business environment).

To be successful in this role, we need someone who has:

• 5-7 years' experience within the Enterprise Software (preferably SaaS) or related high technology market, in customer-facing, or customer implementation or support positions.
• Software sales/pre-sales or related value-based influential technical-selling expertise with IT Service Management tools and processes.
• Experience presenting at multiple levels, from C-Suite to IT Administrators, to business users.
• Experience taking ownership of complex projects and producing successful outcomes.
• Willingness to do whatever it takes to win in the market against stiff competition.
• Ability to communicate complex issues in simple terms via written and oral media.
• Ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals with Ivanti's internal and external eco-system
• Bachelor's Degree in Computer Science, Engineering, or equivalent experience.
• Location: East Coast

At Ivanti, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Ivanti believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

External Recruiting Agencies/Vendors: Ivanti does not currently engage with external recruiting agencies and will not accept unsolicited resumes from any external agency. Unsolicited resumes submitted by agencies to Ivanti will become the property of Ivanti and may be contacted and engaged with directly. Ivanti maintains a preferred vendor list and only engages with these agencies from time to time. Ivanti has not agreed to pay placement or any other fee to companies who have not been specifically retained to conduct a candidate search.

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