Senior Software Engineer - VOIP

The Role:

Podium is seeking a talented Senior Software Engineer with expertise in building VOIP solutions. In this role you will join a team of intelligent and dedicated engineers tasked with empowering local businesses by creating a modern phone service for collecting and converting leads for local businesses. If you are passionate about tackling complex challenges thrive in a fast-paced iterative environment and know how to break down intricate problems in the telecom space we think you’ll be a great fit.

What you will be doing:

• Develop and deploy VoIP features powered by a cloud PBX for local businesses to capture leads more efficiently and handle their phone system needs.

• Diagnose troubleshoot and resolve quality issues related to VoIP video and telephony platforms.

• Collaborate with cross-functional teams to design and develop VoIP solutions that meet the needs of our customers ensuring high call quality and reliability.

• Identify and resolve bottlenecks and performance issues within our VoIP infrastructure. Implement optimizations to enhance system efficiency and reduce latency.

• Play a key role in system implementations contributing your expertise and knowledge to ensure successful project outcomes.

What you should have:

• 4+ years of hands-on programming experience with at least one modern language such as Java Python Go or Elixir.

• Expert Experience with VoIP platforms like NetSapiens OpenSIPS Asterisk FreeSwitch or Kamailio.

• Ability to diagnose troubleshoot and resolve quality issues related to VoIP video and telephony platforms.

• Experience troubleshooting telecommunications networks VoIP SIP RTP RTCP parsing call records sip traces MOS Score jitter and delay is required.

What we hope you have:

• 6+ years of experience with cloud and hybrid or on-premises infrastructures architecture designs migrations industry standards and/or technology management.

• Solid understanding of OSI model firewalls IP routing IP switching VLANS and QOS/COS.

• Hands-on experience with network monitoring network diagnostics and network analytics tools.

• Proficient in packet capture utilities and identifying application issues at the packet level.

• Experience in network server and application-status monitoring.

• Strong knowledge of VOIP and telecommunication industry standards

BENEFITS

• Open and transparent culture

• Life insurance long and short-term disability coverage

• Paid maternity and paternity leave

• Fertility Benefits

• Generous vacation time plus three 4-day summer holiday weekends

• Excellent medical dental and vision benefits

• 401k Plan with competitive company matching

• Bi-annual swag drops with cool Podium gear and apparel

• A stellar HQ (Utah) gym with local professional coaches and classes offered

• Onsite HQ (Utah) child care center subsidized for employees

• Additional benefits for fully remote employees

Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion gender national origin sexual orientation gender identity or expression age disability genetic information marital status or veteran status.