Senior User Experience Designer

Introduction
At IBM we believe that good design is good business. IBM is committed to build the most open and secure public cloud for business with advanced data and AI capabilities and broad industry expertise. Our aspiration is to create solutions that are not only technologically advanced but easy to use and easy to sell.

About IBM Cloud Design
In IBM Cloud we are a global team of designers and researchers across the USA Hungary Ireland UK Israel and Germany from design interns to design executives. We breathe a culture of co-creation across product management design engineering marketing sales and sponsor users to help our new and existing global clients succeed. Last year our team’s work was recognized by the Fast Company’s Innovation by Design Award Red Dot Award Good Design award Core77 Design Award Fortress Cyber Security Awards and Cloud Awards.

Your Role and Responsibilities
As a senior user experience designer at IBM Cloud you will create human-centered experiences by designing the structural and informational foundation for products services and systems. You will facilitate the delivery of all elements interactions and decisions that add value to the total user experience of IBM Cloud products. In this role you’ll join IBM Studios Budapest where w e work in a modern office space in a hybrid environment and spend 2-3 days per week in office to collaborate learn from each other and build our design community.

Responsibilities include:

• Work ing with researchers to test concepts with users and integrate findings into the design direction through low and high fidelity mockups patterns prototypes and development-ready specifications
• Analyz ing and creatively solv ing complex user problems through user interface design providing a usable intuitive efficient experience that has high standards in functionality and aesthetics
• Design ing information architecture interactions content and navigation throughout the product experience leveraging IBM’s well-established design systems to create consistent delightful client experiences
• Collaborat ing with cross-functional teams and multiple stakeholders including product management engineering sales marketing to craft UX solutions that aligns with business objectives and user needs
• Champion ing agile and design thinking methodologies and successfully manage projects from start to completion with minimal oversight
• Guid ing more junior designers and participate in UX reviews critiques and guilds to help develop more effective and rich designs in our community
• Demonstrat ing committed and respectful collaboration between members of cross-functional teams and be part of promoting a positive team culture and work environment
• As a senior designer you might expect your overall breakdown to look something like this: 50% Design (Product Storytelling & Presentations) 40% Strategy & Coordination 10% Project Management

Required Technical and Professional Expertise

• +5 years of experience solving complex user problems and delivering user-centered outcomes in a broad portfolio of related products
• Strong communication and storytelling skills in English with a drive to embrace technical domains and explain the problem space
• Strategic thinking with ability to untangle complex information and share it across teams in a digestible format align ing design goals with business goals
• Mastery of industry design and prototyping tools such as Figma Sketch inVision Adobe creative suite
• Solid understanding of fundamental design principles (typography layout grid systems hierarchy color composition)
• Experience in leading agile practices design thinking and influencing projects through human-centered design principles
• A portfolio of work samples that demonstrate an understanding of user-centered design interaction design visualizations of complex experiences such as flows scenarios personas etc. (any fidelity)

Preferred Technical and Professional Expertise

• Degree in a design field or Computer Science or equivalent experience
• 10 years of experience in design
• Experience in B2B cloud services design
• Familiarity with enterprise design systems and accessibility standards
• Technical background ideally with basic understanding of Cloud technology
• Experience in applying user research to guide design decisions