Site Reliability Engineer - CloudOps

What you can expect

We are seeking an exceptional Site Reliability Engineer to join our CloudOps organization at Zoom. You will be responsible for building and evolving our Cloud Foundations Platform, which empowers our development teams to efficiently provision and manage resources across our multi-cloud environment. This is a unique opportunity to apply your software engineering expertise and passion for platform engineering to create a world-class internal platform that drives innovation and productivity across Zoom.

About the Team

The CloudOps organization at Zoom is responsible for building and evolving our Cloud Foundations Platform. Our team helps empower our development teams to efficiently provision and manage resources across our multi-cloud environment.

What we're looking for

• 5+ years of software engineering experience, with a focus on platform engineering and cloud infrastructure.
• Have experience with at least one programming language, in addition to scripting languages
• Have expertise of Infrastructure as Code (IaC) tools (Terraform), understanding of infrastructure automation principles, and exceptional programming skills in Python.
• Experience with DevOps practices, CI/CD pipelines, and version control systems (e.g., Git)
• Be able to participate in on-call shifts and incident management and work after hours/weekends for application releases/deployments.
• Experience with containerization technologies (e.g., Docker, Kubernetes) and orchestration platforms.
• Have knowledge of monitoring, logging, and observability solutions for cloud infrastructure.
• Have familiarity with agile development methodologies and experience working in an iterative environment

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you'll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

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