Web DevOps Engineer

What you can expect

As a Web DevOps Engineer, you will ensure around-the-clock continuity for critical web infrastructure by designing and implementing new systems. You will collaborate with engineers across the US, India, and China to enhance Zoom's web deployment processes and optimize web services, including high availability and disaster recovery. Your role will involve driving improvements in how we manage and organize web services to maintain robust and reliable infrastructure.

About the Team

Engineering operations are the driving force behind the seamless functionality and continuous innovation that define the platform's unparalleled user experience. The team manages the infrastructure that runs Zoom Meeting, Zoom Contact Center, Zoom Virtual Agent and Zoom Workforce management. By employing robust operational strategies, they guarantee the stability and security of Zoom's infrastructure, allowing millions of users worldwide to connect effortlessly.

What we're looking for

• Demonstrate knowledge of various Linux distributions, like RedHat and Ubuntu
• Experience with edge services such as Nginx and Cloudflare CDN
• Have proficiency with continuous integration and deployment tools like Jenkins and Argo CD
• Have hands-on experience with configuration management and infrastructure-as-code tools such as Ansible and Terraform
• Show familiarity with message queuing systems, such as Kafka
• Experience with cloud technologies, preferably AWS
• Demonstrate effective troubleshooting skills in production environments
• Show passion about automating processes to reduce deployment time and enhance efficiency
• Experience with microservices architecture and orchestration tools, including Kubernetes (K8s) and ECS

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Here, you'll work across teams to deliver impactful projects that are changing the way people communicate and enjoy opportunities to advance your career in a diverse, inclusive environment.

Our Commitment
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

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