Small Business Account Executive (Salt Lake City)

Why Birdeye?

Once upon a time, local businesses could attract customers through advertising and word of mouth. But today consumers choose businesses based on online reputation and digital experiences. The modern marketer must deliver exceptional experiences that create repeat customers, and they need a platform that can do this at scale. Local businesses often struggle to overcome the complexity and inefficiencies that come from using multiple applications to manage and optimize their marketing and customer experience operations. They often find that their use of fragmented point solutions keeps them from achieving true customer insights - and from acting upon them in real time.

This is the challenge that Birdeye solves with its all-in-one reputation and customer experience platform. More than 90,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo and in 2021, our CEO and Co-founder was named 2021 EY Entrepreneur of the Year. Birdeye is backed by the who's who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, and World Innovation Lab - and recently closed a $60 million Series C funding round led by Accel-KKR, a leading technology-focused investment firm. Learn more at birdeye.com.

What You'll Do

Our Small Business division is a rapidly growing division within the sales organization and we are looking for hungry, driven and coachable talent to join the Account Executive team. Your focus is helping leaders gain insights around their market and customers which allows them to make quicker and better data-driven decisions.

We provide tools to help you prospect as you also close company-provided leads. If you are the type of sales professional who thrives on cutting-edge technology, building relationships within all aspects of a Small business, and if only hitting 100% to quota disappoints youwe'd like to discuss an opportunity for us to grow together.

Responsibilities

• Full-Cycle Sales Role; qualifying inbound leads, conducting discovery calls, online demos, and closing deals over the phone
• Make 50-70 calls per day to incoming leads and outbound prospecting
• Perform 2-3 product demos per day
• Close 10-15 deals per month
• Use Salesforce to track all activities
• Articulate to prospects how our tools can help their organizations get to the next level with real-time data
• Use rejection as fuel to motivate and push you to work harder and smarter

Requirements

• 1+ years of quota-carrying sales as an individual contributor; preferably in a fast-paced environment selling to companies with less than $20 million in revenue
• 1+ year experience discussing concepts like PPC, SEO, SEM and other marketing technologies with prospective clients
• Ability to demonstrate previous success: awards, stack-rankings, accomplishments, "brag bag"
• 1+ year experience conducting online demonstrations
• 1+ year experience using Google to research leads and prospects to build pipeline

Why You'll Join Us

At Birdeye, we seek to innovate and to be the #1 product in our category, which means we continually raise the bar to deliver meaningful results for ourselves and our customers. Our quality is world-class. We deliver what we commit and roll up our prayers sleeves and get work done.

Working at Birdeye means being part of a tight-knit community that helps you succeed and celebrates your wins! We find strength in diversity and inclusion, actively seek different points of view, and ask everyone to be their authentic self at all times.

Benefits

• Employer-paid benefits with multiple health plan options (HSA, PPO)
• Unlimited PTO
• 401(k) with company match
• Flexible work from home options available
• Maternity & Paternity Leave
• Employee Resource Groups - network with like-minded "Birds"
• Abundant opportunities that come with a dynamic and fast-growing organization!