Staff Delivery Project Manager

Overview

This is not your typical Staff Project Manager role this is an opportunity with built in trust responsibility and autonomy from the start.  If you have a passion for creating exceptional customer delivery experiences history with Salesforce are data and process-driven and enjoy solving problems in a highly ambiguous environment we would love to hear from you.

The Staff Delivery Project Manager role plays one of the most important parts in AgentSync’s customer experience lifecycle getting our new customers - who have invested their time resources and trust in us - fully onboarded configured implemented and up-and-running in an efficient manner all while delivering the best customer experience. AgentSync is growing rapidly and we’re committed to keeping our customer projects and execution proportionally effective as well as tightly managed - i.e. as painless and efficient for customers as possible. In order to do this we need to have a high bar for our work product and the Delivery team sits at the center of delivering on those commitments to our customers.

We are looking for someone to be a key leader in our business. Someone who not only knows how to bring together teams to deliver great outcomes to our customers but who sees technology process and organizational problems and is driven to fix them

What you’ll do

• Manage and guide delivery of multiple projects through all phases to ensure successful delivery of exceptional outcomes and customer experience

• Ensure the experience of working with AgentSync exceeds client expectations

• Become a trusted and valued partner of the client executives: CIO CTO PMO and gain the confidence of the client's business stakeholders

• Capture innovations lessons learned and successes on projects and share them with the wider organization

• Build positive team dynamics and relationships with customer stakeholders; remedying issues to maintain healthy and productive communities at the Client

• Maintaining strong expertise and knowledge of AgentSync products and roadmap

• Proactively track and effectively communicate project progress risks and schedules with customers and internal AgentSync teams throughout the project lifecycle

• Be a critical strategic “voice of the customer” and thought-partner for our teams to perpetually identify AgentSync product feature and customer experience improvements

Your experience

• 15+ years of work experience as an active Project Manager with responsibility of managing software development projects cross-functional teams larger than 10+ and schedules to on-time delivery

• 5+ years of experience in a customer facing project management role - preferably within a Professional Services organization

• Experience working directly with business executives: CIO CTO PMO in an advisory role

• Ability to multi-task and create positive outcomes under deadlines

• Natural problem-solver comfortable with complexity and ambiguity

• Proactive and passionate: independently solving conceptual problems and delivering results in challenging situations on time and in scope

• High-energy team-first attitude: motivated to work collaboratively in a fast-paced ever-changing environment to help our growing business

• Up to 25% travel

Nice to have

• Experience working with Insurance Carriers MGA’s or Brokerages on SaaS Implementation/migration projects

• Project Management Certification (PMP CAPM CPM CSM Project+ PPM)

• 4+ years of work experience in  an Enterprise SaaS environment

Location

Our ideal candidate will live within 25 miles of our office in Denver. Other states we're able to consider candidates in are CA CO CT DC FL GA IL IN KS MA MD MI MO NY OR PA TN TX UT VA and WA. (We are not hiring or able to consider candidates in New York metro Seattle metro or the San Francisco Bay Area) About us

AgentSync is a powerful easy-to-use Compliance as a Service solution directly integrating regulatory database sources of truth (i.e. NIPR FINRA) with core business systems (i.e. Salesforce) so we can automate the critical business processes associated with these compliance requirements.

We’re a new-school solution tackling an age-old ubiquitous problem with smart technology and  automation in a market full of inefficient high-cost solution options - spreadsheets manual processes legacy software more headcount outsourcing etc.

Total Compensation

The following represents AgentSync’s reasonable estimate of the range of possible compensation for this role.

💰 $165K-$185K base salary

💲 Annual company bonus program

⚖️ Equity in the form of stock options

Health Benefits

🏥 Medical - Cigna plans with 100% employee paid premiums on 2 plan options

🦷 Dental - 100% paid premium plan for you and your dependants

👁️ Vision - 100% paid premium plan for you and your dependants

📔 Employee Assistance Plan

Financial Benefits

🏦 401(k) retirement savings plan

🤒 HSA employer contributions

Other Benefits

🌴 Flexible PTO

📆 12 paid holidays per year

🍼 12 weeks parental leave w/generous return to work stipend

Candidates: AgentSync Recruiting & Talent teams will only communicate with you using @ agentsync.io email addresses. When you receive communication from AgentSync check the email address domain to ensure you're connected with our team (and not a scammer!).

Don’t meet every single requirement?

At AgentSync we are dedicated to building a diverse inclusive and authentic workplace so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description we encourage you to apply anyways. You may be just the right candidate for this or other roles.

We are not able to consider candidates who require a work visa now or in the future.