Strategic Programs Director

‎ConnectWise USA

Company

‎ConnectWise

Location

USA

Type

Full Time

Job Description

General Summary:

The Director of Strategic Programs serves as a trusted advisor and strategic partner to senior leadership driving alignment across key initiatives and ensuring operational excellence. This role is responsible for orchestrating strategic planning managing cross-functional programs and enabling executive decision-making through effective governance and communication.

Essential Duties and Responsibilities:

Strategic Alignment & Execution

  • Partner with executive leadership to define and communicate strategic priorities goals and success metrics.

  • Translate high-level strategies into actionable plans and ensure alignment across departments and teams.

  • Monitor progress against strategic objectives and provide insights to adjust course as needed.

  • Facilitate strategic planning sessions and ensure outcomes are documented and tracked.

Operational Cadence & Governance

  • Establish and manage the rhythm of the business including leadership meetings quarterly business reviews and annual planning cycles.

  • Develop and maintain governance frameworks to ensure accountability and transparency in decision-making.

  • Drive operational efficiency by identifying and resolving bottlenecks in processes and workflows.

  • Prepare executive-level reporting and dashboards to support data-driven decisions.

Program Leadership

  • Lead cross-functional strategic programs from initiation through execution ensuring delivery on time and within scope.

  • Develop program plans manage resources and mitigate risks to ensure successful outcomes.

  • Coordinate with internal and external stakeholders to align efforts and resolve issues.

  • Continuously improve program management practices and tools to enhance effectiveness.

Executive Partnership & Leadership Enablement

  • Act as a thought partner to the executive team providing strategic counsel and operational support.

  • Enable leaders to focus on high-impact priorities by managing communications follow-ups and delegated initiatives.

  • Support executive visibility and engagement through preparation of presentations briefings and stakeholder communications.

  • Foster a culture of collaboration accountability and continuous improvement across leadership teams.

Knowledge Skills and/or Abilities Required:

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Ability to manage large projects and processes independently with limited supervision

  • Recognized expert in applicable work area

  • Ability to situationally adapt and understand new technology/processes as per business needs

  • The ideal candidate is a proactive leader with strong business acumen exceptional organizational skills and the ability to influence across all levels of the organization.

Educational/Vocational/Previous Experience Recommendations:

  • Bachelor’s degree in related field or equivalent business experience

  • 8+ years of relevant experience

Working Conditions:

  • Onsite/Hybrid/Remote depending on location

  • 10-20% travel required

Apply Now

Date Posted

12/12/2025

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