Technical Business Analyst IBM Corporation Armonk NY and various unanticipated client sites throughout the US (Up to 60% telecommuting permitted):
- Gather requirements design solutions and plan for project execution.
- Provide testing implementation and post-implementation support for system changes.
- Create functional specification documents process workflows and standard operating procedures (SOPs) for new enhancements.
- Support strategic initiatives from planning through execution by identifying risks and tracking progress.
- Coordinate with teams to resolve production incidents promptly and ensure system recovery.
- Demonstrate expertise in implementation design testing execution internal communication and independent task management.
- Develop work plans and deliver outcomes aligned with cloud implementation roadmaps and methodologies.
- Perform data mapping to migrate or transfer third-party application data into the Salesforce cloud platform using API integration.
- Work with core Salesforce objects such as accounts contacts reports tasks service requests and dashboards and create custom objects or applications based on business requirements.
- Manage deployments across environments using change sets and assist with code migration from Sandbox to Production using CI/CD and Salesforce DX.
- Adhere to defined deployment procedures for production and non-production environments.
- Utilize: JIRA Salesforce CRM SQL Tableau MS Visio Lucid chart Veeva iMR Postman Python Gitlab Monday.com.
Required: Master’s degree or equivalent in Engineering or related (employer will accept a Bachelor's degree plus five (5) years of progressive experience in lieu of a Master’s degree) and one (1) year of experience as a Business Analyst or related. One (1) year of experience must include utilizing JIRA Salesforce CRM SQL Tableau MS Visio Lucid chart Veeva iMR Postman Python Gitlab Monday.com. $150550 to $197400 per year. Full time.AV212.
Master’s degree or equivalent in Engineering or related (employer will accept a Bachelor's degree plus five (5) years of progressive experience in lieu of a Master’s degree) and one (1) year of experience as a Business Analyst or related. One (1) year of experience must include utilizing JIRA Salesforce CRM SQL Tableau MS Visio Lucid chart Veeva iMR Postman Python Gitlab Monday.com.