Technical Project Coordinator

About The Lake Companies: (Banyan's Portfolio Company)

The Lake Companies, under the Banyan umbrella provides solutions to discrete manufacturers in Wisconsin, Minnesota, and Upper Michigan. As a certified Channel Partner of Infor Global Solutions, The Lake Companies, Inc. is committed to building ongoing relationships with our customers to help them improve performance within their organizations, maximize profits, and become more responsive to their customers. The Lake Companies, Inc. firmly believes in leveraging innovation and technology to give your company the competitive advantage it needs to grow in the ever-changing business world.

Reports To: Vice President of Professional Services
Employment Type: Full-time 

Location: Green Bay, Wisconsin, United States / Fully remote

SUMMARY

As a Project Coordinator this position's primary responsibility is to work with The Lake Companies
employees and customers to coordinate the schedule, the budget, and the issues and risks of all types of
projects, from simple activities to more complex. Open communication and accurate tracking of projects
must be maintained and continually supported throughout the process of large modifications, upgrades,
and/or implementations are imperative to all involved.

Ultimately, the Project Coordinator’s duties are to ensure that all projects are completed on time, within
budget, and meet high-quality standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Including the following. Other duties may be assigned.

● Provide kickoff meeting and coordinate project management activities, resources, equipment, and
information with customers
● Act as the point of contact and communicate project status to all participants
● Work with Project Manager to eliminate roadblocks
● Monitor project progress and resolve any technical problems related to System Administration
● Use tools to monitor working hours, plans, and expenditures
● Break projects into doable actions and set timeframes
● Continually communicate with customers through channels of phone calls, emails, and personnel
requests to identify and define requirements, scope, and objectives
● Assign tasks to training and consulting teams, assisting with schedule management
● Analyze risk and opportunities
● Create and maintain comprehensive project documentation, plans, and reports
● Manage Project Coordinator portion of the project budget
● Ensure standards and requirements are met through conducting quality assurance tests
● Perform Trial and Live Conversions for Syteline Upgrades
● Maintain required training with SyteLine Systems Administration & User Management
● Write specifications for modifications
● Performs basic report output changes (Crystal, SSRS, Form Reports, and DataViews)
● Perform account number conversions
● Pilot DB setup
● Log onto customer systems for issue investigation
● Run SQL Scripts to view data
● Perform APAR Installations
● Establish and confirm license requests and installation
● Establish and confirm UET creation on customer systems
● Provide continued support post project completion

QUALIFICATIONS AND REQUIREMENTS
● Strong Project Management Skills required
● Demonstrated experience with SyteLine ERP software
● Working knowledge and understanding of The Lake Companies software
● Excellent written and communication skills
● Manufacturing background

PREFERRED QUALIFICATIONS
● CSI/SyteLine experience
● LakeCo product experience (Shop-Trak and Doc-Trak)
● Manufacturing background
● Cohesive culture fit

KNOWLEDGE, SKILLS, AND ABILITIES
● Ability to establish and maintain effective working relationships
● Ability to effectively meet and work with fellow employees, customers, and potential clients
● Demonstrated ability to communicate effectively orally and in writing
● Demonstrated ability to train and provide consultation to co-workers and customers in clear and
concise manners

If you are ready to engage in this exciting project, we invite you to apply. Join us in shaping the future of The Lake Companies!

The Lake Companies encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.