Thrift Shop Associate

JOB The Thrift Shop Associate provides daily receiving and sorting of goods, routine inventory processing and display, customer service, cashiering, and sales floor maintenance support for the Mercer Island Thrift Shop. Supports routine clerical processes and interacts professionally with the public.Work is performed under general supervision with limited latitude in the use of initiative and independent judgment. Position exercises some judgment in accordance with well-defined policies, procedures, and techniques. All Thrift Shop positions require weekend work. EXAMPLE OF DUTIES The essential functions listed are typical examples of work performed by positions in this job classification. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility.Ensures the delivery of quality customer service to patrons, donors, and donation site hostsOrganizes a daily work plan with the scheduled supervisor and communicates with staff and volunteers regarding shift activitiesReceives, sorts, processes, and prices donated items, inbound materials in the location/system as inventory, and prepares items for retail display and useRecommends appropriate products and solutions to keep the store shelves well stockedResponds to inquiries, questions, and comments from the public per established standards and protocolsMaintains visual standards, stock levels, and cleanliness of the storeMonitors assigned and/or standard operations supplies/inventory, requesting and coordinating replenishment in a timely mannerAssists with coordinating the transfer of priced goods between storage and the Thrift ShopAssists with preparing items for ongoing and current sales/promotionsAssists with handling excess donations and the removal of garbage and recyclingConducts, as assigned, routine opening and closing processes per established policies and guidelinesMonitors patron and staff safety and security, reporting any illegal behaviors, injuries, and accidents per all established policies, procedures, and guidelines; observes for loss prevention and reports to suspected thefts to assigned supervisorAssists volunteers with technology issues as neededAssists directly with retail activities, as requestedDemonstrates and promotes safe work practices through awareness and observationEnsures adherence to all established City policies, procedures, and protocolsWhen required by management, responds to Emergency Operations Center to support the City’s response during an emergencySUPERVISORY RESPONSIBILITIESThis position has no supervisory responsibilities SUPPLEMENTAL INFORMATION Depending on functional area of assignment, tasks involve the regular and, at times, sustained performance of physically demanding work and may require occasional lifting, carrying, pushing and/or pulling of heavy objects or materials (up to 50 pounds). Tasks that require moving objects of significant weight require the assistance of another person and/or use of proper techniques and moving equipment. Tasks may involve some climbing, stooping, kneeling, crouching, or crawling. Tasks are regularly performed inside and/or outside with potential for exposure to adverse environmental conditions (e.g., dirt, cold, rain, fumes). Some tasks require manual dexterity, in addition to visual and hearing acuity. Some tasks may involve identifying and distinguishing colors. Some tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally and in writing