Utility Submission Coordinator

Join the Solar For All Revolution!

At PosiGen, we are making a difference in our communities and our world with solar power for all.  Our mission is to provide customers the best solution for their family to have access to affordable solar power, invest in their homes, and take steps toward a brighter future.

• Do you want to have the opportunity to make a difference in the community and make a positive impact on the families we serve? 
• Would you like an opportunity to make a difference in our environment supporting clean energy initiatives?
• If your answer is yes, we would love to speak with you about an amazing opportunity we have at PosiGen

Base Pay: $17-$18 per hour

Essential Job Functions

● Manage the timely submission and approval for the utility interconnection process
● Prepare and track outstanding documents needed to obtain utility approval or interconnection
● Monitor project flow and follow up with utility companies on issues to reduce cycle times
● Answer phone and email requests from customers or utility companies
● Update Salesforce and/or Pulse with all steps in the process
● Support all Markets in utility interconnection submission (mail, email, utility portal)
● Research new utility interconnection documents or process for new locations

Competencies
● Able to work independently and prioritize workload
● Able to show empathy, assertiveness, tact, and resilience
● Have the ability to relate to people from a variety of different backgrounds.
● Ability to deal with 30+ inquires per day via inbound/outbound phone calls and email
● Ability to adapt in a fast paced, changing environment
● Ability to communicate effectively over the phone and email
● Team player attitude a MUST!

Education/Experience
● Possess a High School diploma or GED
● 2 years of customer service experience
● Knowledge of Billing, Collections and Customer Service procedures
● Salesforce experience is a plus
● Knowledge of Microsoft Office including Word, Excel, and Outlook is required

PosiGen is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other factor protected by applicable federal, state or local laws. Individuals who require reasonable accommodations under the Americans with Disabilities Act in order to participate in the search process should notify the Office of Human Resources.

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