UX Researcher and Designer

UX Researcher and Designer

San Francisco or U.S. Remote

Bishop Fox is the leading authority in offensive security providing solutions ranging from continuous penetration testing red teaming and attack surface management to product cloud and application security assessments. We’ve worked with more than a quarter of the Fortune 100 half of the Fortune 10 eight of the top 10 global technology companies and all of the top global media companies. Our Cosmos platform service innovation and culture of excellence continue to gather accolades from industry award programs including Fast Company Inc. SC Media and others. For more than 16 years we've been contributing and giving back to the security community. We’ve published more than 16 open source tools and 50 security advisories in the last five years alone. Learn more at bishopfox.com or follow us on social media.

Our mission is to empower businesses and individuals with robust user-friendly cybersecurity products. We believe that effective security starts with understanding the user and that's where you come in.

We are seeking a highly motivated and skilled UX Researcher to join our product development team. As a UX Researcher you will play a pivotal role in shaping the user experience of our cybersecurity products by providing deep insights into user behaviors needs and motivations.

Responsibilities

• User Research: Conduct in-depth user research to gain insights into user behaviors needs and pain points. Utilize various research methods including interviews surveys usability testing and analytics to inform product design decisions.

• Design and Prototyping: Develop user-centric designs for products by conducting research creating wireframes and building prototypes to test usability. Collaborate with product management and engineering teams to iterate designs based on feedback and technical constraints.Data Analysis: Analyze user data and feedback to identify trends patterns and opportunities for improvement. Present findings and recommendations to internal teams and stakeholders.

• Persona Development: Work closely with stakeholders to develop and refine user personas that accurately represent the diverse user base of the offensive security platform.

• Usability Testing: Plan and execute usability testing sessions to evaluate the effectiveness of current and proposed features. Analyze results and collaborate with design and development teams to implement improvements based on findings.

• Advocacy: Serve as a strong advocate for the user within the organization ensuring that user-centered design principles are integrated into the development process.

• Measure and quantify ROI and performance of specific programs – utilize data to improve performance and adapt programs

Requirements

• Bachelor’s or Master’s degree in Human-Computer Interaction Design Psychology or related field.

• 3-5 years experience in UX research and design specifically in technology or cybersecurity environments.

• A strong portfolio showcasing previous research projects and their impact on product design.

• Strong analytical skills with an ability to translate data into meaningful insights.

• Excellent communication and presentation skills with the ability to engage and influence cross-functional teams.

• Familiarity with a range of qualitative and quantitative research methods.

• Expertise with UX design tools and software (Figma Sketch).

Bishop Fox has always allowed its employees to work remotely and this role could work anywhere in the United States. Equity is offered to all employees and starts vesting on the first day.Our comprehensive benefits program is tailored to meet your needs at an affordable price. We embrace diversity and an inclusive culture. We value our employees and who they are which fosters a powerful and collective talent base to successfully serve our clients and the security community with unparalleled expertise.

Bishop Fox is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex including sexual orientation and gender identity national origin disability protected veteran status or any other characteristic protected by applicable federal state or local law.  All new hires must pass a background check as a condition of employment.

Interested? Apply today!