Wireless Customer Service Representative

Confidential Downey, CA

Company

Confidential

Location

Downey, CA

Type

Full Time

Job Description

At SMG Executives, we help business growth by powering up sales strategies and connecting clients with smart, effective solutions. We’re currently looking for a motivated Wireless Customer Service Representative to join our team. In this role, you’ll work with well-known clients like Frontier to introduce products, simplify the sales process, and help businesses find what works best for them. This is a great opportunity to learn about sales, work directly with customers, and be part of a team that’s focused on reaching goals and making a real impact. If you're driven, coachable, and ready to take your career to the next level, we’d love to hear from you. Wireless Customer Service Representative Responsibilities: • Wireless Customer Service Representatives deliver in-person, personalized sales presentations to businesses, demonstrating how Frontier’s offerings can enhance productivity, connectivity, and security. • Promote limited-time offers, discounts, or bundled packages to increase the likelihood of closing sales. • Engage with customers to promote products and services, explain features, and encourage the adoption of Frontier’s offerings • Keep an accurate record of customer interactions, feedback, and preferences • Ensure all communications with customers adhere to company policies, legal requirements, and industry regulations • Join Wireless Customer Service Representative meetings to help resolve any issues that arise • Meet or exceed sales quotas and performance metrics related to new customer acquisitions Wireless Customer Service Representative Requirements: • Wireless Customer Service Representatives must have at least 2 years of complete college coursework or related work experience • Experience in sales, customer service or customer support roles preferred but not required • Dependable transportation to travel to and from various field locations • Excellent verbal and written communication skills • Active listening skills • Experience with public speaking a plus • Comfortable engaging with customers face to face • Able to think on your feet and adapt to changing environments At SMG Executives, we’re not just offering a job, we’re offering a chance to build a career. As a Wireless Customer Service Representative, you’ll gain vulnerable hands-on experience, develop in-demand sales and communication skills, and be part of a team that values growth, accountability, and collaboration. If you;re ready to take the next step in your professional journey and make a meaningful impact, we encourage you to apply today. Job Type: Full-time Pay: $800.00 - $1,200.00 per week Benefits: • 401(k) Work Location: In person
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Date Posted

08/21/2025

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