Jobs at Airbnb
Airbnb, founded in 2008, pioneered the home‑sharing economy and now operates a global marketplace that connects travelers with local hosts. The company invests heavily in machine learning, recommendation engines, and real‑time pricing to deliver personalized stays, and its tech stack includes Go, Node.js, Rust, and large‑scale distributed systems.
Airbnb hires across the tech spectrum: software engineers (frontend, backend, infrastructure), data scientists, product managers, design researchers, and DevOps specialists. Non‑tech roles such as finance analysts, marketing strategists, and community operations managers are also common. Candidates can expect rigorous coding challenges, design systems discussions, and a focus on building scalable, privacy‑first products.
Checking Airbnb listings on Job Transparency gives you instant visibility into base salaries, bonus ranges, and equity grants, as well as employee sentiment scores from recent reviews. This data lets you compare offers, negotiate confidently, and gauge the company culture before you apply.
Bilingual Premium Support Senior Associate
Company: Airbnb
Location: Canada
Posted Jan 21, 2025
Airbnb is seeking a bilingual (English & French) Premium Support Senior Associate for a full-time position in Canada. The role involves providing exceptional customer service to the Airbnb community, handling complex cases, and fostering strong relationships with users. The ideal candidate should have 5+ years of relevant experience, preferably in the hospitality industry, and possess world-class interpersonal and communication skills.
Policy Manager, Northeast Atlantic
Company: Airbnb
Location: Gunnison, CO
Posted Jan 22, 2025
Airbnb, founded in 2007, is a global platform connecting hosts and guests, offering unique stays and experiences. The Public Policy campaign team advocates for fair home-sharing rules, engaging with governments at various levels. The Public Policy Manager role involves developing and executing policy campaigns, managing consultants, and maintaining relationships with stakeholders. The ideal candidate has 8+ years of policy experience, strong analytical skills, and excellent communication abilities. The role is based in Boston, Massachusetts, with a pay range of $142,000—$168,500 USD.
Lead Real Estate Development, Japan
Company: Airbnb
Location: Tokyo, Japan
Posted Jan 22, 2025
Airbnb is seeking a Lead, Real Estate Development with 10+ years of experience in real estate development or residential industry. The role involves identifying and securing multi-unit Airbnb residences in Tokyo and other key areas in Japan, focusing on government-approved locations. The candidate will collaborate cross-functionally, conduct market analysis, and negotiate with real estate investors. Fluency in Japanese and English is required, along with familiarity with local regulations.
Principal, Strategic Finance & Analytics - Experiences & Guest Service
Company: Airbnb
Location: Gunnison, CO
Posted Jan 21, 2025
Airbnb, founded in 2007, is seeking an experienced strategic finance & analytics professional to support its emerging Experiences and Guest Services category. The role involves partnering with business leaders to drive growth, growth through influencing skills and strategic analyses, and providing actionable insights that drive business impact. The ideal candidate should have 8+ years of relevant experience, strong analytical skills, financial modeling expertise, and the ability to communicate complex information to senior executives. The role is remote eligible in the US, with occasional work at an Airbnb office possible.
Senior Machine Learning Engineer, User Listing Marketplace Intelligence
Company: Airbnb
Location: Gunnison, CO
Posted Jan 22, 2025
Lead, Business Process Improvement
Company: Airbnb
Location: Gunnison, CO
Posted Jan 21, 2025
Airbnb, founded in 2007, is seeking a Lead, Business Process Improvement (BPI) to drive large-scale, cross-functional improvement projects. The role involves delivering process improvements for key priority Community Support (CS) Roadmap programs, focusing on process analysis, design, pilot execution, and control plan development. The candidate will lead Continuous Improvement projects, partner with CS Analytics, and create queries using data analytics tools. They will be responsible for delivering successful improvement projects with measurable positive impact, transitioning solutions to operations, and presenting opportunities to senior leadership. The ideal candidate should have a Master/Bachelor Degree in Engineering or Science, Lean Six Sigma Green Belt or Black Belt Certification, and extensive experience in operations and process improvement.
Policy Manager, Great Lakes & Smoky Mountains (Chicago, IL Based)
Company: Airbnb
Location: Gunnison, CO
Posted Jan 22, 2025
Senior Staff Manager, Experience Research
Company: Airbnb
Location: Gunnison, CO
Posted Jan 21, 2025
Airbnb, founded in 2007, is seeking a Senior Staff Research Manager with 12+ years of industry experience. The role involves leading research strategy for international product experiences, managing a team of researchers, and collaborating with cross-functional partners. The ideal candidate should have a strong background in qualitative and quantitative research methodologies, excellent communication skills, and experience managing remote teams. The position is remote-eligible and requires occasional travel to Airbnb offices or attendance at offsites.
Staff Experience Designer, Tooling
Company: Airbnb
Location: Gunnison, CO
Posted Jan 22, 2025
Airbnb, founded in 2007, is seeking a Staff Experience Designer with 10+ years of product design experience. The role involves partnering with various disciplines to create products that empower customers and agents. The designer will focus on designing for customer support, ensuring smooth guest experiences, and building confidence in new hosts. Key skills required include strong craft in interaction and visual design, audacious pragmatism, curious tinkering, systems thinking, and radical collaboration. The role is remote eligible in the US, with occasional meetings required with partners in Beijing. Airbnb is committed to diversity and inclusion.
Staff Data Scientist - Inference, Marketing Technology
Company: Airbnb
Location: Gunnison, CO
Posted Jan 21, 2025
Airbnb, founded in 2007, is seeking a Data Scientist with 9+ years of industry experience for a remote role. The ideal candidate will have a Master's or PhD in a quantitative field, strong knowledge in Bayesian modeling, causal inference, and experimentation. They will work on projects like developing Marketing Mix Models, designing experiments, and using AI/ML to understand user travel scenarios. The role involves generating insights, communicating with stakeholders, and empowering strategic improvements in brand measurement and customer insights.
Operations Lead, Services
Company: Airbnb
Location: Gunnison, CO
Posted Jan 21, 2025
Airbnb, founded in 2007, is seeking an Operations Lead, Services for its Scaled Operations team. The role involves managing supply vetting and funnel management, optimizing processes for efficiency and accuracy, and collaborating with cross-functional stakeholders. The ideal candidate should have 10+ years in operations management, preferably within a large-scale supply chain or service provider network. They should possess strong understanding of onboarding processes, experience in problem-solving, and the ability to work in a fast-paced, evolving organization. Knowledge of Airbnb platform operations is a plus. The role is remote-eligible in the US, with potential for occasional work at an Airbnb office.