Jobs at Alarm.com
830 open positions
Senior Manager, Revenue Operations
Company: Alarm.com
Location: Washington DC
Posted Sep 26, 2023
The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. For more information, please visit www.alarm.com.COMPANY BENEFITSAlarm.com offers competitive pay and benefits including a wide choice of healthcare options with generous company subsidy, a health savings account option with company contribution, 401(k) with employer match, paid holidays and paid time off increasing with tenure, paid maternity and paternity leave, company paid STD/LTD and life insurance, flexible spending accounts, and a casual dress work environment. Alarm.com is an Equal Opportunity EmployerIn connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policiesJR103794 More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. Identify and eliminate process bottlenecks and inconsistenciesFacilitate the sharing of leads and driving customer purchasing decisions for multiple ADC / VBU products and servicesWork with the Sales Leadership Teams and colleagues to enable accurate business planning, pipeline forecasting, and methodology adoption to track sales results with periodic metrics/KPI reporting and insightsCreate and maintain documentation on sales processes, policies, and relevant sales training materials and assist with onboarding new sales talent Partner with sales management and marketing to monitor and optimize the funnel conversion and pilot program processesSupport Sales and Finance on Pricing and Deal Management initiatives to adhere to internal controlsPartner with cross-functional groups to facilitate sharing of best practices, implementation of continuous improvements and ongoing effective sales training programsPerform comparative analyses ad reporting across the VBU portfolio and provide such reports to Alarm.com leadershipManage and lead a team of sales operations professionals (centralized and decentralized)Required Skills/Abilities:Ability to understand high-level sales strategies and translate them into system and processAnalytical and demonstrated ability to extract key business insights through data analysisProven Salesforce.com subject matter expert with experience creating reports, optimizing processes, training new hires, managing dashboards, and more Strong dashboard building skills and experience with reporting writing tools (PowerBI, Zoho, Tableau, QLIK)Experience leading pipeline management and funnel progression reportingAdvanced Excel skills required8+ years’ experience in Sales Operations, Sales and Business ProcessBachelor’s/MBA degree or equivalent experienceCOMPANY INFOAlarm.com is the leading cloud-based platform for smart security and the Internet of Things. Your job will be to make sure that the entire portfolio (initially starting with a subset) is fully optimized in its use of its sales CRM and specifically helping to design and operationalize sales enablement tools and robust reporting.Reports to: Sr. Director, Growth Operations – Alarm.comRoles & Responsibilities:Implement a unified technology stack to drive sales and reporting activities across the VBU portfolio (strive for uniformity where possible)Own tech stack implementation including overseeing customization/integrations, data sanitization, dashboard creation and pipeline reportingProduce and review actionable and accurate sales reporting and sales tools for reps, managers, and sales leaders across VBU portfolioProactively identify and implement improvements in current workflows and processes that will improve efficiency. Manager, Revenue Operations, Venture Business UnitsLocation: Liberty Lake, WA or Tysons Corner, VA (will require travel to various VBU offices as necessary)Job Summary:Manages support functions essential to sales force productivity across the Venture Business Unit (VBU) portfolio. These include planning, reporting, sales process optimization, sales technology optimization, and sales program implementation. The Alarm.com Venture Business Unit (VBU) portfolio consists of a unique and fast-growing group of companies which Alarm.com has either acquired or incubated (e.g., Building36, EnergyHub, Noonlight, PointCentral, Shooter Detection Systems and several others). These businesses range in size and organizational maturity and several of the businesses can benefit from hands-on, tactical support in sales operations. Sr.
International Project Manager
Company: Alarm.com
Location: Washington DC
Posted Aug 31, 2023
Alarm.com's International Project Management Team is rapidly expanding, offering continuous support to international customers for successful product launches. Project Managers ensure complex launches meet customer satisfaction and align with regional market needs. They design, develop, and manage project plans, lead stakeholders, and build relationships with key stakeholders. Alarm.com values deep technical knowledge, excellent communication skills, risk management, and a highly iterative planning process. The company offers a diverse environment, exposure to cutting-edge technologies, and a focus on team culture.
Product Manager
Company: Alarm.com
Location: Washington DC
Posted Sep 22, 2023
The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. For more information, please visit www.alarm.com.COMPANY BENEFITSAlarm.com offers competitive pay and benefits including a wide choice of healthcare options with generous company subsidy, a health savings account option with company contribution, 401(k) with employer match, paid holidays and paid time off increasing with tenure, paid maternity and paternity leave, company paid STD/LTD and life insurance, flexible spending accounts, and a casual dress work environment.Alarm.com is an Equal Opportunity EmployerIn connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. Develop marketing plans to maximize reach.Measure: Track and communicate progress.Support: We work for our customers. You’ll work closely with our support team to ensure our customers have a great experience.Grow: You’ll look to learn new things and hone your product management skills.Own: The buck stops with you. or B.A. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.COMPANY INFOAlarm.com is the leading cloud-based platform for smart security and the Internet of Things. in an engineering discipline, computer science, math, physics or related fieldExcellent written and oral communication skills1-3 years of experienceDesire to work at the intersection of hardware and softwareHistory of taking initiative, tackling ambiguity and self-directed learningAbility to work on multiple projects simultaneously in a fast-paced environmentWHY WORK FOR ALARM.COM?Collaborate with outstanding people: We hire only the best. If something needs to get done to move development forward or get an issue resolved, you’ll jump in to do it.REQUIREMENTSMinimum B.S.
Technical Support Associate - Colombia
Company: Alarm.com
Location: Remote
Posted Oct 15, 2023
The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. For more information, please visit www.alarm.com.Alarm.com is an Equal Opportunity EmployerIn connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment, record keeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and an annual corporate retreat.COMPANY INFOAlarm.com is the leading cloud-based platform for smart security and the Internet of Things. You are empowered to perform as soon as you join the Alarm.com team!Gain well-rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and gain a broad knowledge base across multiple areas of the business.Work with the latest technologies: As we continue to lead the industry, we require expertise across a broad spectrum of technologies including short and long-range wireless communication, video surveillance, lighting and HVAC automation, web development, and backend application development and hosting.Focus on fun: Alarm.com places high value on our team culture. This person is responsible for satisfying our channel partner’s needs for quick, thorough and reliable responses to a broad variety of service requests, ranging from product information, pricing, contracts updates, logistics status, requests for marketing support, and more. RESPONSIBILITIESThe primary job responsibilities will include:Providing exceptional technical support for our authorized dealers, distributors, and customers in the LATAM region, using various means to troubleshoot technical concerns and research possible solutions.Providing thorough documentation for calls taken including encountered issues, resolutions, and follow-up required using the company’s web-based support system.Developing and/or revising technical support documentation for products and processes.Collaborate with other team members to ensure on-going improvements in quality and service. Monitor support queues and bring attention to interaction queue that requires additional assistance.Be inquisitive, logical, and persistent in developing troubleshooting steps to remedy any technical concerns and find solutions.Act as a reference point for questions or doubts coming from the support team.Assisting with technical trainings and pre-sales tech support for new product releases in coordination with the Sales Engineering team. REQUIREMENTSFluency in English and Spanish (written and oral). Portuguese is highly desired.1+ years of work experience in technical support and/or sales.Background and strong desire to work for a technology company and quickly learn necessary technical skills to successfully perform daily duties.Demonstrate passion for providing the highest-quality customer service.Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, Excel, Word).Ability to communicate with customers via email and phone in a clear and professional manner.A self-starter who is able to operate independently and is customer service oriented.Must possess the ability and commitment to meet deadlines even during high volume periods.Must be proficient in Microsoft Word, Excel and PowerPoint.Ability to work in multiple technical mediums simultaneously while remaining attentive to customer and their concern.Proven ability to communicate clearly with all levels within an organization.Self-motivated and disciplined individual that has experience working independently.Flexible working hours that can accommodate support needs for local business hours.Bachelor’s Degree preferred.WHY WORK FOR ALARM.COM?Collaborate with outstanding people: We hire only the best. Our quality standards are high and our employees enjoy working alongside other high achievers.Make an immediate impact: New employees can expect to be given responsibility for bringing new technologies to the marketplace within weeks. This International Technical Support Associate will be a service minded and reliable team member to create and manage the technical support help for our international channel partners.
Technical Support Associate - APAC
Company: Alarm.com
Location: Remote
Posted Sep 20, 2023
The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. For more information, please visit www.alarm.com.Alarm.com is an Equal Opportunity EmployerIn connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment, record keeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and an annual corporate retreat.COMPANY INFOAlarm.com is the leading cloud-based platform for smart security and the Internet of Things. You are empowered to perform as soon as you join the Alarm.com team!Gain well-rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and gain a broad knowledge base across multiple areas of the business.Work with the latest technologies: As we continue to lead the industry, we require expertise across a broad spectrum of technologies including short and long-range wireless communication, video surveillance, lighting and HVAC automation, web development, and backend application development and hosting.Focus on fun: Alarm.com places high value on our team culture. This person is responsible for satisfying our channel partner’s needs for quick, thorough and reliable responses to a broad variety of service requests, ranging from product information, pricing, contracts updates, logistics status, requests for marketing support, and more. RESPONSIBILITIESThe primary job responsibilities will include:Providing exceptional technical support for our authorized dealers, distributors, and customers in the APAC region, using various means to troubleshoot technical concerns and research possible solutions.Providing thorough documentation for calls taken including encountered issues, resolutions, and follow-up required using the company’s web-based support system.Developing and/or revising technical support documentation for products and processes.Collaborate with other team members to ensure on-going improvements in quality and service. Monitor support queues and bring attention to interaction queue that requires additional assistance.Be inquisitive, logical, and persistent in developing troubleshooting steps to remedy any technical concerns and find solutions.Act as a reference point for questions or doubts coming from the support team.Assisting with technical trainings and pre-sales tech support for new product releases in coordination with the Sales Engineering team. REQUIREMENTSFluency in English (written and oral). Spanish is a plus.3+ years of work experience in technical support and/or sales.Background and strong desire to work for a technology company and quickly learn necessary technical skills to successfully perform daily duties.Demonstrate passion for providing the highest-quality customer service.Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, Excel, Word).Ability to communicate with customers via email and phone in a clear and professional manner.A self-starter who is able to operate independently and is customer service oriented.Must possess the ability and commitment to meet deadlines even during high volume periods.Must be proficient in Microsoft Word, Excel and PowerPoint.Ability to work in multiple technical mediums simultaneously while remaining attentive to customer and their concern.Proven ability to communicate clearly with all levels within an organization.Self-motivated and disciplined individual that has experience working independently.Flexible working hours that can accommodate support needs for local business hours.Bachelor’s Degree preferred.WHY WORK FOR ALARM.COM?Collaborate with outstanding people: We hire only the best. Our quality standards are high and our employees enjoy working alongside other high achievers.Make an immediate impact: New employees can expect to be given responsibility for bringing new technologies to the marketplace within weeks. This International Technical Support Associate will be a service minded and reliable team member to create and manage the technical support help for our international channel partners.
Associate General Counsel
Company: Alarm.com
Location: Washington DC
Posted Sep 12, 2023
Alarm.com is seeking an Associate General Counsel to join its team, reporting to the Deputy General Counsel. The role involves providing legal advice on various matters, including commercial contracts, compliance, securities, privacy, IP, and regulatory issues. The ideal candidate will be enthusiastic about learning and contributing to the growth of the department and the company. The position will support Alarm.com's core business and its subsidiaries, particularly EnergyHub, a company focused on creating a clean, distributed energy future. Key responsibilities include drafting, reviewing, and negotiating a wide range of agreements, advising on legal issues, developing compliance policies, and working closely with business teams. Requirements include 5+ years of relevant experience, software or technology industry experience, and SEC/public company experience. The role involves working from Alarm.com's Tysons, VA headquarters and traveling to EnergyHub's Brooklyn, NY offices regularly.
Technical Account Manager
Company: Alarm.com
Location: Minneapolis–Saint Paul, MN
Posted Aug 31, 2023
Alarm.com, a leading technology company, is seeking a Technical Solution Specialist for Partner Optimization. The role involves driving the adoption of Partner Tools and Web Services, leading API implementation projects, and consulting with key partners to improve their efficiencies. The ideal candidate should have a Bachelor's Degree, preferably in engineering, and 2-5 years of experience in sales engineering and/or software engineering. Strong knowledge of development, integrations, and implementations is required, along with proficiency in analyzing data and familiarity with coding languages like JSON, SOAP, C#, and SQL. The role involves 25% travel and offers competitive benefits including subsidized medical plans, 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure.
Technical Support Associate - Colombia
Company: Alarm.com
Location: Remote
Posted Sep 20, 2023
The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. For more information, please visit www.alarm.com.Alarm.com is an Equal Opportunity EmployerIn connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment, record keeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and an annual corporate retreat.COMPANY INFOAlarm.com is the leading cloud-based platform for smart security and the Internet of Things. You are empowered to perform as soon as you join the Alarm.com team!Gain well-rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and gain a broad knowledge base across multiple areas of the business.Work with the latest technologies: As we continue to lead the industry, we require expertise across a broad spectrum of technologies including short and long-range wireless communication, video surveillance, lighting and HVAC automation, web development, and backend application development and hosting.Focus on fun: Alarm.com places high value on our team culture. This person is responsible for satisfying our channel partner’s needs for quick, thorough and reliable responses to a broad variety of service requests, ranging from product information, pricing, contracts updates, logistics status, requests for marketing support, and more. RESPONSIBILITIESThe primary job responsibilities will include:Providing exceptional technical support for our authorized dealers, distributors, and customers in the LATAM region, using various means to troubleshoot technical concerns and research possible solutions.Providing thorough documentation for calls taken including encountered issues, resolutions, and follow-up required using the company’s web-based support system.Developing and/or revising technical support documentation for products and processes.Collaborate with other team members to ensure on-going improvements in quality and service. Monitor support queues and bring attention to interaction queue that requires additional assistance.Be inquisitive, logical, and persistent in developing troubleshooting steps to remedy any technical concerns and find solutions.Act as a reference point for questions or doubts coming from the support team.Assisting with technical trainings and pre-sales tech support for new product releases in coordination with the Sales Engineering team. REQUIREMENTSFluency in English and Spanish (written and oral). Portuguese is highly desired.3+ years of work experience in technical support and/or sales.Background and strong desire to work for a technology company and quickly learn necessary technical skills to successfully perform daily duties.Demonstrate passion for providing the highest-quality customer service.Strong technical aptitude and computer skills (e.g., Web-based applications, Mobile applications, Excel, Word).Ability to communicate with customers via email and phone in a clear and professional manner.A self-starter who is able to operate independently and is customer service oriented.Must possess the ability and commitment to meet deadlines even during high volume periods.Must be proficient in Microsoft Word, Excel and PowerPoint.Ability to work in multiple technical mediums simultaneously while remaining attentive to customer and their concern.Proven ability to communicate clearly with all levels within an organization.Self-motivated and disciplined individual that has experience working independently.Flexible working hours that can accommodate support needs for local business hours.Bachelor’s Degree preferred.WHY WORK FOR ALARM.COM?Collaborate with outstanding people: We hire only the best. Our quality standards are high and our employees enjoy working alongside other high achievers.Make an immediate impact: New employees can expect to be given responsibility for bringing new technologies to the marketplace within weeks. This International Technical Support Associate will be a service minded and reliable team member to create and manage the technical support help for our international channel partners.
Site Reliability Engineer
Company: Alarm.com
Location: Washington DC
Posted Aug 26, 2023
Alarm.com is seeking a Site Reliability Engineer to support their Video applications. The role involves working on Site Reliability projects, building knowledge as an SME, managing third-party solutions, collaborating with various teams, and participating in on-call rotations. The ideal candidate should have 1-3 years of relevant experience, excellent communication skills, and proficiency in Windows and Linux environments. Alarm.com offers a collaborative environment, opportunities for immediate impact, and a diverse range of technologies to work with.
Data Analyst
Company: Alarm.com
Location: Washington DC
Posted Sep 23, 2023
The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. For more information, please visit www.alarm.com.COMPANY BENEFITSAlarm.com offers competitive pay and benefits including a wide choice of healthcare options with generous company subsidy, a health savings account option with company contribution, 401(k) with employer match, paid holidays and paid time off increasing with tenure, paid maternity and paternity leave, company paid STD/LTD and life insurance, flexible spending accounts, and a casual dress work environment.Alarm.com is an Equal Opportunity EmployerIn connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.COMPANY INFOAlarm.com is the leading cloud-based platform for smart security and the Internet of Things. Advanced degrees preferred.Experience in SQL and familiarity with other programming languages.Previous experience in a technical or business position (Internship/Co-Op included) preferred.Familiarity with business intelligence tools (MicroStrategy, Tableau, Qlik, BOBJ, Cognos)Demonstrated success when working cross-functionally and can translate technical content to a general audience.Understanding of Data Management and the data lifecycle.Excellent written/oral communication and interpersonal skillsStrong problem-solving skillsAn interest in technologyWillingness to learn new skills and tools and flexibility to accept a wide range of responsibilities in our innovative and entrepreneurial environment.Highly motivated, self-starter that can operate under minimal supervision. Work with stakeholders to establish the right metrics for monitoring the business.Interpret business data and analyze results to provide ongoing reports.Provide analytical and data-driven decision-making support for key projects.Gather functional requirements and work with engineering to help deliver data driven solutions to stakeholders.Communicate findings on a regular basis to all levels of business and management.Help train internal and external stakeholders on utilizing reporting tools and analyzing results.Set standards for data management and conceive projects needed to eliminate the gap between current state and future goals.REQUIREMENTSBA/BS in Computer Science, Management Information Systems, Data Science, Math, Physics, Engineering, Statistics or other technical field. This role will have a huge impact on data availability through turning data into insight that will help drive business decisions. RESPONSIBILITIESDevelop and automate reports, solving for the Business Intelligence (BI) and analytical needs of our full range of stakeholders. You are empowered to perform as soon as you join the Alarm.com team!Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.Focus on fun: Alarm.com places high value on our team culture. Ability to work on multiple projects simultaneously in a fast-paced environmentWHY WORK FOR ALARM.COM?Collaborate with outstanding people: We hire only the best.
Communications Specialist
Company: Alarm.com
Location: Minneapolis–Saint Paul, MN
Posted Aug 29, 2023
The Communication Specialist, Customer Operations role at Alarm.com involves supporting the Customer Support department, gathering and sharing information, managing communication channels, and providing copy for department initiatives. The role requires strong communication skills, organizational abilities, and the ability to tailor messages to the audience. The position also involves managing and updating the Department Intranet and other department-specific Confluence items, ensuring important team updates are communicated externally, and working closely with Corporate Communications and HR to align with department processes and operations.
International Technical Support Associate - EMEA
Company: Alarm.com
Location: Remote
Posted Aug 31, 2023
Alarm.com, a fast-growing technology company, is seeking an experienced technical support associate to work remotely in Poland. The role involves providing exceptional technical support to international channel partners, documenting calls, collaborating with team members, and assisting with technical trainings. The ideal candidate should have fluency in English, additional European languages, 3+ years of technical support experience, strong technical aptitude, and the ability to work independently. Alarm.com offers a collaborative environment, opportunities for immediate impact, diverse experience, and the chance to work with cutting-edge technologies.