Jobs at Attentive
Technical Account Manager, West
Company: Attentive
Location: Remote
Posted Apr 04, 2024
Attentive is a leading AI marketing platform that optimizes message performance through personalized SMS and email interactions. The company, trusted by over 8,000 brands, leverages AI-powered tools and a mobile-first approach to drive online revenue. Attentive is seeking a Technical Account Manager with strong client-facing communication skills, marketing tech experience, and problem-solving abilities. The role involves serving as a technical point of contact, providing consultation, and ensuring client success within the Attentive ecosystem. The company offers competitive perks and benefits, including equity and health & wellness programs.
Analyst, Deal Strategy
Company: Attentive
Location: Remote
Posted May 01, 2024
The job posting is for an Order Operations Analyst role in the Deal Enablement team at Attentive. The role involves supporting the sales organization, building strategies and processes, and leveraging tools to help the sales team scale. The job requires strong analytical skills, attention to detail, and excellent problem-solving skills.
Senior Growth Marketing Strategist, Customer Lifecycle
Company: Attentive
Location: Remote
Posted Apr 05, 2024
Attentive, an AI marketing platform, is seeking a Senior Growth Marketing Strategist to focus on customer lifecycle marketing. The role involves creating, executing, and optimizing integrated campaigns, lifecycle automations, and one-time emails. The ideal candidate should have 1-2+ years of B2B marketing experience, preferably in lifecycle, customer, and/or growth marketing. They should be proficient in email marketing campaigns, audience segmentation, and have Salesforce experience. The candidate should also have strong analytical skills, excellent project management, and be comfortable in a fast-paced environment. Attentive offers competitive perks and benefits, including equity, and is an Equal Opportunity Employer.
Email Strategy Manager
Company: Attentive
Location: Remote
Posted May 02, 2024
The job posting is looking for an experienced email strategist to join the Enterprise Team as an Email Strategy Manager. The role involves working with clients to maximize their email marketing strategy, analyzing program KPIs, and developing a deep understanding of the company's products and the email landscape.
Attentive - Data Analyst - Strategy & Operations
Company: Attentive
Location: USA
Posted Mar 28, 2024
This is a job posting for a remote position as a Data Analyst in Strategy & Operations, with the last update on March 28.
Engineering Manager, UI Reporting
Company: Attentive
Location: Remote
Posted Apr 30, 2024
Attentive is seeking an Engineering Manager to lead the UI Reporting team, responsible for day-to-day technology execution, product delivery, and innovative product improvements. The role involves interfacing with leadership on long-term strategy, helping engineers solve problems, and executing solutions. The Engineering Manager will participate in technical design, development, implementation, and support of web stack and big data applications. They will serve as a technical domain expert in data ingestion, processing, serving, and architectural design decisions, ensuring high availability and performance. The ideal candidate has 3+ years of experience managing engineering organizations, preferably in the big data space, and 5 years of experience in public cloud environments. They should understand high-quality code, software engineering processes, and translate business needs into clearly scoped projects. Attentive's infrastructure runs primarily in Kubernetes hosted in AWS's EKS, with a backend in Java / Spring Boot microservices and a frontend in React and TypeScript. The company sent over 2.2 billion text messages during Cyber Week 2023, representing a 31% growth from 2022. The production cluster contains over 18,000 containers serving 200+ services, and streaming services process over 80 billion events per month. Competitive perks and benefits are offered, including health & wellness, equity, and a salary range of $180,000 - $260,000 annually for US-based applicants.
Client Support Specialist, West
Company: Attentive
Location: Remote
Posted Apr 13, 2024
<p><b>About Attentive <b><p> <p>Attentive® is the AI marketing platform for leading brands designed to optimize message performance through 11 SMS and email interactions Infusing intelligence at every stage of the consumers purchasing journey Attentive empowers businesses to achieve hyperpersonalized communication with their customers on a large scale Leveraging AIpowered tools a mobilefirst approach twoway conversations and enterprisegrade technology Attentive drives billions in online revenue for brands around the globe Trusted by over 8000 leading brands such as CB2 Urban Outfitters GUESS Dickeys Barbecue Pit and Wyndham Resort Attentive is the goto solution for delivering powerful commerce experiences for consumers with the brands they love<p> <p><br ><p> <p>Attentives growth has been recognized by Deloittes Fast 500 Linkedins Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees <p> <p><br ><p> <p><b>Who we are<b><p> <p>We are looking for a driven candidate to join our team as a Client Support Specialist You will be the firstresponder for Attentives entire client base troubleshooting and resolving technical issues and helping to reduce and remove friction between our clients and their use of the platform This role is the face of our product experience and delivers the most outstanding product support in the industry<p> <p> <p> <p>This role requires a special combination of highlevel professional communication skills and the ability to analyze troubleshoot and resolve complex technical issues You will interface directly with our clients on a daily basis become a resident expert on all facets of our platform and the broader ecommerce industry and work crossfunctionally with marketing sales product and design to bridge the gap between product and customers Your core responsibility will be communicating with Attentive clients via email and live chat to provide fast and accurate resolutions for any issues they might encounter<p> <p><br ><p> <p><i>Note This role is supporting our clients and teams between <i><b><i>9am6pm PST time zones<i><b><i> Applicants must be located within PSTMST time zones <i><p> <p><b>Why Attentive needs you <b> <p><ul><li>Respond to Attentive client needs via email and live chat owning that interaction from inception to resolution<li> <li>Troubleshoot technical platform issues<li> <li>Advise our clients on bestpractices with the Attentive platform and its use cases<li> <li>Assist clients with urgent needs and help usher them to the best solutions and across our platform and the business<li> <li>Act as first line of defense for triaging amp debugging platform health issues<li> <li>Exceed client expectations on response quality timeliness of responses and overall customer experience<li> <li>Continuously train to become an expert on the Attentive platform mobile marketing and the ecommerce industry<li> <li>Help translate customer feedback into specific product requirements<li> <ul><p><b>About you <b> <p><ul><li>1+ years of support experience <li> <li>4year Bachelors Degree<li> <li>Prior experience in customer support preferred<li> <li>Keen interest in startups software and entrepreneurism<li> <li>Loves working in fastpaced environments<li> <li>Ability to navigate through ambiguity<li> <li>Extremely detail oriented and organized<li> <li>Experience navigating complex work processes tight timelines and changing teams<li> <li>Comfortable learning new software for design data management and internal tools<li> <li>A strong growth mindset<li> <ul><p> <p><p><span>Youll get competitive <span>perks and benefits<span> from health amp wellness to equity to help you bring your best self to work<span><p> <p><br ><p> <p><b>For US based applicants<b><p> <p><span> The standard base salary for this position is $60000 annually + equity + benefits<span><p> <p><span> Our salary ranges are determined by role level and location<span><p> <p><span> This role is salaried nonexempt and eligible for overtime compensation<span><p> <p><br ><p> <p><span>LILC1<span><p> <p><br ><p> <p><b>Attentive Company Values<b><p> <p><b>Default to Action<b> Move swiftly and with purpose<p> <p><b>Be One Unstoppable Team<b> Rally as each others champions<p> <p><b>Champion the Customer <b> Our success is defined by our customers success<p> <p><b>Act Like an Owner<b> Take responsibility for Attentives success<p> <p><br ><p> <p>Learn more about AWAKE Attentives collective of employee resource groups<p> <p><br ><p> <p>If you do not meet all the requirements listed here we still encourage you to apply No job description is perfect and we may also have another opportunity that closely matches your skills and experience<p> <p><br ><p> <p>At Attentive we know that our Companys strength lies in the diversity of our employees Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds Our policy is to provide equal employment opportunities for all employees applicants and covered individuals regardless of protected characteristics We prioritize and maintain a fair inclusive and equitable workplace free from discrimination harassment and retaliation<p> <p><p>
Senior Software Engineer, Data Lake Platform
Company: Attentive
Location: Remote
Posted Apr 29, 2024
Attentive is a leading AI marketing platform that optimizes message performance through 1:1 SMS and email interactions. With over 8,000 brands using their services, Attentive leverages AI-powered tools, a mobile-first approach, and enterprise-grade technology to drive billions in online revenue. The company is seeking a Senior Software Engineer to join their Data Lake Platform team, focusing on building a data platform to support data-driven products and strategic outcomes. The ideal candidate will have at least 5 years of development experience with Java, Python, or Go, and experience with data stores and open-source data processing technologies.
Client Strategy Manager, Enterprise
Company: Attentive
Location: Remote
Posted Apr 29, 2024
Attentive is seeking an experienced Client Strategy Manager for its Enterprise Team. The role involves managing relationships with enterprise clients, advising on marketing strategy, and driving revenue growth. The ideal candidate should have 3-5 years of CS or Account Management experience, a strong understanding of growth and retention techniques, and excellent problem-solving skills. The position offers competitive perks and benefits, including equity and health & wellness programs. Attentive values diversity and fosters an inclusive workplace.
Staff Software Engineer, Cloud FinOps
Company: Attentive
Location: Remote
Posted May 02, 2024
Attentive is seeking a Staff+ Engineer to lead a FinOps team, focusing on optimizing cloud costs, fostering cost-awareness, and driving financial efficiency. The ideal candidate should have a strong technical background, expertise in financial operations, cloud infrastructure, and team leadership. Key responsibilities include strategic planning, cost transparency, forecasting, reporting, education, collaboration, and prioritizing cost efficiency. The role requires proficiency in AWS, Snowflake, Datadog, OpenAI, Vantage, Terraform, and Spacelift. Attentive offers competitive perks and benefits, with a US base salary range of $156,000-$245,000 annually.
Client Strategy Manager, Mid-Market
Company: Attentive
Location: Remote
Posted Apr 29, 2024
Attentive is a leading AI marketing platform that optimizes message performance through personalized SMS and email interactions. They are seeking a Client Strategy Manager with 2-4 years of account management experience, preferably in a marketing or software company. The role involves onboarding, integration, account growth, new product adoption, and renewals. The company values action, teamwork, customer success, and ownership. They offer competitive perks and benefits, including health & wellness, equity, and a salary range of $76,000 - $100,000 annually for US-based applicants.
Manager, FP&A G&A
Company: Attentive
Location: Remote
Posted Apr 03, 2024
Attentive is a leading AI marketing platform that optimizes message performance through personalized SMS and email interactions. The company, trusted by over 8,000 brands, leverages AI-powered tools and a mobile-first approach to drive online revenue. Attentive is seeking a dynamic Manager of G&A FP&A to join their finance team, partnering closely with G&A leadership to optimize support organizations and drive business results. The ideal candidate will have 5+ years of FP&A experience in high-growth SaaS organizations, strong analytical skills, and an entrepreneurial mindset.