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EHR Technical Services Analyst
Company: iRhythm Technologies, Inc.
Location: Remote
Posted Mar 11, 2024
<div> <p><strong>Boldly innovating to create trusted solutions that detect predict and prevent disease<strong><p> <p><em>Discover your power to innovate while making a difference in patients lives <em><em>iRhythm is advancing cardiac careJoin Us Now<em> <p> <p>At iRhythm we are dedicated selfmotivated and driven to do the right thing for our patients clinicians and coworkers Our leadership is focused and committed to iRhythms employees and the mission of the company We are better together embrace change and help one another We are Thinking Bigger and Moving Faster<p> <p> <br ><p><div> <p><strong>About This Role<strong><p> <p>iRhythm is currently seeking a motivated and growth oriented EHR Technical Services Analyst This is a remote position that can be located anywhere in the US This role will be responsible for providing technical support and driving ongoing success for our EHRintegrated customers Your problemsolving skills and passion for customer success will ensure that these customers get the maximum value from our overall Zio service and continue to see efficiencies gained from our EHR integration<p> <p>As part of the EHR Integration team you will work closely with our Technical Project Managers Customer Care teams and Revenue Cycle Management teams to quickly diagnose and resolve customer issues lead customers through expansion and maintenance projects and drive innovation of our processes and support methods<p> <p>Our work environment is fast paced with a collaborative atmosphere Most of all we are passionate about delivering innovations that improve the quality of health care and the patient experience We are looking for likeminded individuals to join our team today<p> <p><strong>Specific job responsibilities include<strong><p> <ul><li>Interact with our customers to help them expand their use of Zio Integration to new sites and specialties or to meet new needs and goals<li> <li>Solve escalated issues from other customer support roles and ensure we deliver timely and effective customer service<li> <li>Troubleshoot customer issues within our interface engine Mirth and develop processes to prevent similar issues in the future<li> <li>Analyze customer support trends and present the data and proposed solutions for continuous improvement of our services<li> <li>Work with current integrated customers to understand their business needs and help close any identified gaps in our processes and offerings<li> <li>Manage iRhythms customer integration roll outs and customer integration expansion projects<li> <li>Work and communicate independently with the clients implementation team and crossfunctionally within iRhythm on a regular basis<li> <li>Align with customers on action plan that achieves success metrics and goals of the EHR integration and accelerates adoption of Zio throughout the health system<li> <li>Postimplementation partnership with iRhythm Customer Care and Revenue Cycle Services organizations to provide ongoing support<li> <li>Drive continuous improvement of our processes and value to customers by leading and executing on internal projects interacting with multiple internal and vendor stakeholders<li> <ul><p><strong>About you<strong><p> <p>You are someone who enjoys solving problems as part of a team and that wont hesitate to take on new challenges and opportunities that facilitate our customers success and happiness with our Zio service You are an analytical detailoriented individual with the ability and desire to work in a fast paced rapidly changing environment This team interacts with nearly every division at iRhythm and were looking for someone that is excited about continuing to improve our processes our collaboration with others within iRhythm and the other companies we work with and the overall value that our customers get out of the comprehensive iRhythm solution<p> <p>Our team has ambitious goals to continue growing and positively impacting more customers and more patients each year and this role will be key to unlocking our ability to scale efficiently and successfully<p> <p>In addition to the overview above here are a few key skills and qualities were looking for from you<p> <ul><li>Exceptional customer service orientation with a focus on collaboration and flexibility when working with both external and internal stakeholders<li> <li>At least 1 year of integration experience with EHRs<li> <li>Some experience with HL7 integration engine solutions Mirth preferred others are ok experience or knowledge of coding and transforming messages ORM ORU ADT is a bonus<li> <li>Experience with scripting we use JavaScript were looking for experience with any language with regular expressions<li> <li>Ability to multitask and prioritize business requirements in a dynamic fast paced environment<li> <li>Ability and desire to get to the root cause of issues and put processes in place to prevent issues from happening again<li> <li>Excellent communication and presentation skills<li> <li>Proven success in working with health systems or providers in a strategic capacity ideally including workflow consultation with customers is preferred<li> <li>Strong understanding of the healthcare landscape is preferred<li> <li>Bachelors degree or relevant experience in the healthcare or technology field<li> <li>Ability to travel 1020 of the time as needed<li> <ul><p><strong>Whats In It For You<strong><p> <p>This is a regular fulltime position with competitive compensation package excellent benefits including medical dental and vision insurances all of which start on your first day health savings account employer contributions when enrolled in high deductible medical plan cafeteria plan pretaxed benefits FSA dependent care FSA commute reimbursement accounts travel reimbursement for medical care noncontributory basic life insurance amp short long term disability Additionally we offer<p> <ul><li>emotional health support for you and your loved ones<li> <li>legal financial identity theft pet and child referral assistance<li> <li>paid parental leave paid holidays travel assistance for personal trips and PTO<li> <ul><p>iRhythm also provides additional benefits including 401k with company match an Employee Stock Purchase Plan pet insurance discount unlimited amount of LinkedIn Learning classes and so much more <p> <p><strong>FLSA Status<strong> Exempt<p> <p>LISB1<p> <p>LIRemote<p> <div> <div> <div> <p>Actual compensation may vary depending on jobrelated factors including knowledge skills experience and work location<p> <p> <br ><p><div> <p>Estimated Pay Range<p> <p><span>$86500<span><span><span><span>$125900 USD<span><p> <div> <div> <div> <p>As a part of our core values we ensure a diverse and inclusive workforce We welcome and celebrate people of all backgrounds experiences skills and perspectives iRhythm Technologies Inc is an Equal Opportunity Employer We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws<p> <p>iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures including those who may have any difficulty using our online system If you need such an accommodation you may contact us at taopsirhythmtechcom<p> <p><strong>About iRhythm Technologies<strong><br >iRhythm is a leading digital healthcare company that creates trusted solutions that detect predict and prevent disease Combining wearable biosensors and cloudbased data analytics with powerful proprietary algorithms iRhythm distills data from millions of heartbeats into clinically actionable information Through a relentless focus on patient care iRhythms vision is to deliver better data better insights and better health for all<p> <p><strong>Make iRhythm your path forward Zio the heart monitor that changed the game<strong><p> <div>
Senior Product Manager - Client Experience
Company: Invisible Technologies
Location: Remote
Posted Mar 11, 2024
<p><br ><p><p><strong>Website<strong> httpswwwinvisibleco<p> <p><strong>Blog <strong>httpsinvtechblog<p> <p><strong>OverviewSales Deck <strong>httpsdocsendcomsalesdeck<p> <p><strong>Recorded Demo<strong> httpswwwyoutubecomdemo<p> <p><strong>Core Values <strong>httpswwwnotionsoinvisibletechInvisibleValues<p> <p><strong>Who Are We<strong><p> <p>Invisible has experienced exponential growth quadrupling in size year over year for the past three years By the conclusion of 2023 we are on track to achieve an annual recurring revenue ARR of $100 million Operating as a profitable business we maintain a near complete ownership stake with a firm foundation built on robust financial management As part of our commitment to our team we are excited to offer substantial equity compensation presenting a life changing equity opportunities for our Partners<p> <p><strong datastringifytype=bold>Invisible Technologies<strong> stands at the forefront of operations innovation We remove strategic roadblocks for clients providing solutions to the worlds most complex business problemsA technologyled managed execution service our success is driven by our powerful process orchestration platform which blends the perfect mix of artificial and human intelligence with automation to create extraordinary growth and scale opportunities for clients<p> <p><strong>Who We Want<strong><p> <ul><li>5+ years of handson Product Management with technical expertise and a deep understanding of marketplace dynamics and financial mechanisms in a SaaS ecosystem Data should be second nature and experience in lowcodeno code apps is a strong preference<li> <li>AI Training is our fastest growing vertical at the moment our clients are made up of the biggest players in this space so strong command of AIML concepts and applications is also a strong preference<li> <li>Significant experience in product lifecycle management and working in Agile environment<li> <li>Demonstrated analytical ability plus conceptual thinking and problem solving skills<li> <li>Demonstrated ability to articulate teach and coach product best practices to any level of product manager<li> <li>Strong leadership and organizational abilities<li> <li>Great analytical and problemsolving skills<br ><li> <ul><p><strong>The Product Team focuses on <strong><p> <ul><li>Developing and executing a product roadmap for operationsrelated products and services based on market analysis and business objectives<li> <li>Collaborating with crossfunctional teams engineering operations sales customer support to ensure timely delivery of products and services that meet customer needs and business goals<li> <li>Conducting market research and analyzing customer feedback to identify opportunities for product improvement and new product development<li> <li>Developing pricing and packaging strategies for operationsrelated products and services based on competitive analysis market research and business goals<li> <li>Defining and monitoring service level agreements SLAs for operationsrelated products and services to ensure customer satisfaction and retention<li> <li>Identifying and managing risks associated with operationsrelated products and services including security compliance and data privacy<li> <li>Building and maintaining partnerships with thirdparty vendors and service providers to enhance the delivery of operationsrelated products and services<li> <li>Defining and tracking key performance indicators KPIs for operationsrelated products and services and reporting on product performance to key stakeholders<br ><li> <ul><p><strong>Nice to have<strong><p> <ul><li>Experience with JIRA amp Confluence<li> <li>Understanding of database technology automation CICD and DevOps would be a plus<li> <li>Experience working in a startup environment<li> <li>Active participation in an open source projects<li> <li>Agile certifications preferred<li> <ul><p><strong>Compensation amp Benefits<strong><p> <p><br ><p><ul><li>Working Times US EST or PST Hours<li> <li>Compensation Breakdown <ul><li>Base $170k<li> <li>Target Cash Bonus $80k <li> <li>Equity $46k$115k<li> <li><strong>Total Comp $296k $365k<strong> = $250k Max Cash + $46k$115k Equity<li> <li>Equity value based on $200M$500M valuation range and represents 1 year of vesting<li> <li>Total equity grants are on a 4year vesting schedule with a 1year cliff<li> <li>Work remotely<li> <ul><li> <ul><p><br ><p>
Supply Chain Manager
Company: Astranis Space Technologies
Location: San Francisco, CA
Posted Mar 11, 2024
<div> <p>Astranis is on a mission to bridge the digital divide by connecting the four billion people worldwide who currently lack internet access Were doing this by building the next generation of smaller more costeffective spacecraft to bring the world online <p> <p>As a team weve launched two satellites into orbit signed ten commercial deals worth over $1 billion in revenue raised over $500 million from top global investors and recruited a team of over 300 worldclass engineers We all work out of our legendary San Francisco office which was once used to build ships during the World Wars<p> <p>Our satellites which operate from geostationary orbit GEO weigh only 400 kg and utilize a proprietary softwaredefined radio payload Each satellite can connect over two million people and were very excited for the impact well soon have in the Philippines Peru Mexico and more <p> <p>Backed by substantial funding and a passionate collaborative team we offer a rewarding work environment where youll learn and make a significant impact no matter where you are in your career <p> <p>Apply and join us on our journey towards global connectivity<p> <div> <div> <div> <p>The Supply Chain Manager is responsible for overseeing procurement activities across the company and implementing efficient sourcing strategies to optimize supply chain operations<p> <p><b>Role<b> <p><ul><li>Manage the life cycle of component procurement from the earliest stages of vendor selection all the way to when the component is being installed in the spacecraft<li> <li>Work with engineering teams on sourcing strategy supplier roadmaps market analysis and conducting design and cost tradeoff analyses to ensure quality pricing and delivery standards are met<li> <li>Responsible for sourcing of electronics and printed circuit board assemblies to help Astranis meet its plans for scaling and cost<li> <li>Analyze current spend and evaluate current suppliers Consolidate spend across supply base to create leverage analyze purchasing trends and develop sourcing alternatives Identify new high potential suppliers<li> <li>Owner of RFIs RFPs and RFQs ensuring all commercial terms are agreed and documented<li> <li>Negotiate NDA SOWs and Master Purchase Agreement are positioned appropriately before business is initiated<li> <li>Evaluate and provide guidance on final selection of suppliers Perform value analysis for final selection of suppliers<li> <li>Address all areas of category management including category business plans global market and pricing analysis and procurement support<li> <li>Monitor current category market conditions technology roadmaps and identify supplydemand challenges amp opportunities<li> <li>Develop sourcing and negotiation strategies that deliver against business objectives and achieve sustainable relationships with suppliers<li> <ul><p><b>Requirements<b> <p><ul><li>Bachelors degree in engineering business supply chain or a similar discipline comparable experience<li> <li>Minimum of 3+ years of professional experience in procurement manufacturing or related supply chain disciplines<li> <li>Incredibly detailoriented the type of person who loves highvolume logistics and is hyperorganized<li> <li>Ability to effectively communicate with engineering teams<li> <li>Experience experience with BOMs ECOs document management and workflow<li> <ul><p><b>Bonus<b> <p><ul><li>Experience with manufacturing of electronics and printed circuit board assemblies<li> <li>Experience with enterprise resource planning and inventory asset management systems<li> <li>Ability to read technical drawings and datasheets<li> <ul><div> <div> <div> <div> <div> <div> <p>All our positions offer a compensation package that includes equity robust benefits and bonuses<strong><br >What we offer <strong><p> <p>Base pay is a single component of Astraniss total rewards package which may also include equity in the form of incentive stock options performance bonuses high quality companysubsidized healthcare disability and life insurance benefits flexible PTO 401K retirement and free onsite catered meals<p> <p> <p> <p>Astranis pay ranges are informed and defined through professionalgrade salary surveys and compensation data sources The actual base salary offered to a successful candidate will additionally be influenced by a variety of factors including experience credentials amp certifications educational attainment skill level requirements and the level and scope of the position<p> <div> <div> <p>Base Salary<p> <p><span>$110000<span><span><span><span>$165000 USD<span><p> <div> <div> <div> <p><strong>US Citizenship Lawful Permanent Residency or RefugeeAsylee Status Required<strong><p> <p>To comply with US Government space technology export regulations applicant must be a US citizen lawful permanent resident of the United States or other protected individual as defined by 8 USC 1324ba3<p> <p> <p> <p>Our mission and our products are meant to connect the world and everyone in it regardless of gender race creed or any other distinction We believe in a diverse and inclusive workplace and we encourage all people to join our team and bring their unique perspective to help make us stronger<p> <div>
Pre-Sales Engineer
Company: Alertus Technologies
Location: Baltimore, MD
Posted Mar 11, 2024
<p><b>Company Description<b><p> <p>When minutes matter seconds count As a pioneer and market leader in mass notification our mission is to empower organizations to protect lives secure assets and maintain business continuity Alertus is experiencing unprecedented growth in all markets and were looking for likeminded individuals who take pride in offering welldeveloped and invaluable life safety products to an engaged customer base <p> <p><br ><p> <p><b>Job Description<b><p> <p>We are looking for a talented technical communicator to play a critical role in driving Alertus rapid growth The PreSales Engineer will report to the Director of MNS Solutions and will be a key player in bringing our mission to life In this role you will be responsible for working alongside our Sales Executives to provide technical expertise in both the Alertus solution as well as thirdparty integrations<p> <p><br ><p> <p>This is an autonomous position where prioritizing multiple daily objectives in a fastpaced environment will be the key to success Our ideal candidate is someone who finds purpose in providing the best possible solution for critical communication gaps in the education healthcare commercial and federal markets<p> <p><br ><p> <p><b>A Day in the Life<b> <p><ul><li>Design and present engaging product demonstrations that showcase the full capabilities of the Alertus Mass Notification Solution<li> <li>Develop present and respond to RFPsRFIs<li> <li>Plan and modify the Alertus solution to meet customer needs in the education healthcare commercial and federal markets<li> <li>Demonstrate andor conduct trial installations of Alertus equipment<li> <li>Use your extensive technical knowledge in engineeringscience principles to sell goods and services as well as provide support for installation and use<li> <li>Effectively interact and communicate with our product development team to provide solutions to complex technical issues or gaps<li> <li>Collaborate with sales teams to understand customer requirements in order to promote the sale of the Alertus solution<li> <li>Provide technical support to both the Sales and Client Services departments<li> <li>Work with technology partners to evaluate integration capabilities<li> <ul><p><b>Required Skills<b> <p><ul><li>Expert oral and written communication skills including experience responding to RFIsRFPs<li> <li>Ability to maintain a high level of productivity in a fastpaced teamfirst environment while managing multiple competing priorities<li> <li>Intellectual curiosity and entrepreneurial spirit<li> <li>Working knowledge of internet hosted networking environment applications highly available architectures virtualization computer security telephony and networking<li> <li>Strong technical background with relational data structures middleware architectures and APIs<li> <li>Ability to overcome sales obstacles through creative and adaptive approaches<li> <li>Experience in Microsoft Office Suite Salesforce and other webbased applications<li> <li>Willingness to travel an average of 2025 a year to both local and national customers and prospects<li> <ul><p><b>Education and Experience<b> <p><ul><li>Bachelors degree in engineering computer science or related field<li> <li>4+ years experience in a customerfacing sales role<li> <ul><p><b>Alertus Career Advantages<b> <p><ul><li>Competitive Salary<li> <li>Business Casual Environment<li> <li>Generous Vacation Plan<li> <li>Part of a FastPaced and Growing Company Setting<li> <li>Rewarding Experience Improving the Lives and Safety of Others<li> <li>Regular Company Social and Teambuilding Events<li> <li>Circle of Excellence Rewards Trip<li> <ul><p> <p><p>All applicants who wish to be employed by Alertus regardless of work location must be fully vaccinated or in the progress of vaccination by the first day of their employment some exceptions may be considered if within the guidelines of the company policy Proof of vaccination or exemption must be provided prior to their start date <p> <p><br ><p> <p>Protecting people from harm is what we do Its our mission and our passion As a company dedicated to developing advanced technologies to help save lives we feel strongly that our employees protect themselves and others from a potentially fatal virus We encourage everyone who can safely do so to vaccinate against COVID19<p> <p><br ><p> <p>All your information will be kept confidential according to EEO guidelines<p> <p><br ><p> <p>EEOAA Employer MFDV <p> <p><br ><p> <p><b>AT THIS TIME ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP<b><p> <p><br ><p> <p><p>
Customer Support Specialist
Company: Bottomline Technologies
Location: Hampton Roads, VA
Posted Mar 11, 2024
<p><strong>Location<strong> Portsmouth NH Office 3 days a week<p> <p><strong><u>Who Are We<u><strong><p> <p>Bottomline is on a mission to be the worlds leading business payments company aligning our team to the common purpose of transforming the way businesses pay and get paid It is a journey that goes around the world serving financial institutions and companies in more than 90 countries Our Portsmouth office is the central strategic hub in the US as well as one of the goto market global centers of excellence conveniently positioned to enable a fulfilling and flexible hybrid worklife balance A place to collaborate and share knowledge share across multidisciplinary teams it also provides the perfect space to meet virtually with our colleagues across time zones<p> <p><strong><u>Culture and Values<u><strong><p> <p>We are one global team who work with and for each other in a drive to delight customers through excellent execution which fuels how we create and grow sustained business value for our customers our team and all who partner with us Our culture encourages people to be brave and curious to drive to closure and to ensure our values and principles are lived out daily We excel at Bottomline because we are positive and passionate about building a LifeAtBottomline<p> <p><strong>We are looking for Customer Support Specialist to innovate win and grow with us<strong><p> <p>As a member of our Legal Spend Management Customer Support Team deliver comprehensive highquality support to Bottomline customers with complex issues and questions On this fastpaced team you will need to exemplify outstanding customer delight skills You will have a passion for problemsolving technology and helping others to promote a highlevel customer satisfaction You are encouraged to think creatively and are empowered to make routine decisions or address issues utilizing your own expertise<p> <p><strong>How youll contribute<strong><p> <ul><li>Hold total accountability for a positive customer experience<li> <li>Achieve and maintain proficiency with the capabilities of Bottomlines software as a service applications as well as corresponding system and software changes<li> <li>Answer an average of 1530 inbound support calls and 2030 emails per day<li> <li>Consistently available to receive incoming calls at desk and logged into phone system<li> <li>Manage and maintain timelines for issue resolution<li> <li>Ability to develop and maintain customer relationships<li> <li>Document software defects and work with internal departments to escalate or resolve<li> <li>Document call transactions processes and methodologies used to diagnose and resolve the customers issues within the appropriate CRM tool<li> <li>Assist with identifying root cause of problems manage and resolve issues in a rapidly changing environment<li> <li>Focus on both customer delight and continuous seeking out of new opportunities to expand customer relationships<li> <li>Active participation and adherence to Bottomlines C1 Customer Service program<li> <li>Ability to work an 11am 8pm shift one day a week to be determined after training is completed<li> <ul><p><strong>What will make you successful<strong><p> <ul><li>2+ years of experience in a customer service or helpdesk role<li> <li>Proven ability to troubleshoot and support customers using software applications<li> <li>Strong customer service skills<li> <li>Ability to effectively multitask in a high paced environment and balance multiple priorities<li> <li>A solid understanding of basic computer functions and ability to teachtrain users<li> <li>Experience supporting software as a service<li> <li>Strong oral and written communications skills<li> <li>Excellent organizational and problem solving skills<li> <li>Ability to focus retain information and research solutions using tools provided<li> <li>Desire to be a team player resourceful and flexible<li> <ul><p><br ><p><p><em>We welcome talent at all phases of their career through understanding and supporting additional needs where applicable as we look to innovate win and grow together<em><p> <p><em>Bottomline is proud to be an equal opportunity employer We are committed to treating all individuals in a fair and equal manner by creating an inclusive and open environment <em><p> <p><br ><p>
Sales Executive - Commercial
Company: Alertus Technologies
Location: Baltimore, MD
Posted Mar 11, 2024
<p><b>Company Description<b><p> <p><span>When minutes matter seconds count As a pioneer and market leader in mass notification our mission is to empower organizations to protect lives secure assets and maintain business continuity Alertus is experiencing unprecedented growth in all markets and were looking for likeminded individuals who take pride in offering welldeveloped and invaluable life safety products to an engaged customer base<span><p> <p><br ><p> <p><b>Job Description<b><p> <p><span>We are looking for a hungry sales contributor to play a critical role in the growth of Alertus in the commercial market The Sales Executive will report to the VP National Accounts amp Key Verticals and will be a key player in bringing our mission to life In this role you will work on the front lines of the company increasing product awareness and providing our lifesaving solutions to commercial organizations<span><p> <p><br ><p> <p><span>This is a selfdriven position where building strong relationships and generating and converting qualified leads into won business are keys to success Our ideal candidate is someone who uses a customercentric approach in order to create wins in the commercial market<span><p> <p><br ><p> <p><b><i>Travel to our Baltimore HQ is required for onboarding training and other inperson teamcompany activities Candidates must be located in the Baltimore MD area andor within driving distance to our headquarters<i><b><p> <p><b>A Day in the Life<b> <p><ul><li>Develop a strong understanding of key influencers decisionmakers and the target market<li> <li>Become an expert in the Alertus solution and all of our product offerings<li> <li>Establish a business plan for a multistate geographical territory focused on market expansion and engagement<li> <li>Prospect and identify new opportunities to continuously grow your pipeline through direct and channel sales<li> <li>Conduct web and inperson presentations to key stakeholders and decisionmakers in the commercial space<li> <li>Drive enduser sales and renewals with a focus on net new business development<li> <li>Engage existing customers through their 12month service contract making sure they see value in the Alertus solution which in turn leads to customer retention<li> <li>Understand overcome and innovate new methods to proactively combat common roadblocks within the commercial market<li> <ul><p><b>Required Skills<b> <p><ul><li>Demonstrated ability to identify and sell to multiple buyers within an organization<li> <li>An understanding of the commercial landscape and all the protocols and requirements needed to be an effective sales leader<li> <li>Experience prospecting through phone driven initiatives demoing through web applications and closing deals through inperson presentations or meetings at the enterprise level<li> <li>Handson experience using sales enablement tools like Salesforce DiscoverOrg and Zoom<li> <li>Ability to handle and overcome longsales cycles<li> <li>A consultative sales approach focused on creating value and trust <li> <ul><p><b>Education and Experience<b> <p><ul><li>Bachelors degree or equivalent experience<li> <li>4+ years of salesbusiness development experience preferably in IT or technologybased solutions<li> <ul><p><b>Alertus Career Advantages<b> <p><ul><li>Competitive Salary<li> <li>Business Casual Environment<li> <li>Generous Vacation Plan<li> <li>Part of a FastPaced and Growing Company Setting<li> <li>Rewarding Experience Improving the Lives and Safety of Others<li> <li>Regular Company Social and Teambuilding Events<li> <li>Circle of Excellence Rewards Trip<li> <ul><p> <p><p>All applicants who wish to be employed by Alertus regardless of work location must be fully vaccinated or in the progress of vaccination by the first day of their employment some exceptions may be considered if within the guidelines of the company policy Proof of vaccination or exemption must be provided prior to their start date <p> <p><br ><p> <p>Protecting people from harm is what we do Its our mission and our passion As a company dedicated to developing advanced technologies to help save lives we feel strongly that our employees protect themselves and others from a potentially fatal virus We encourage everyone who can safely do so to vaccinate against COVID19<p> <p><br ><p> <p>All your information will be kept confidential according to EEO guidelines<p> <p><br ><p> <p>EEOAA Employer MFDV <p> <p><br ><p> <p><b>AT THIS TIME ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP<b><p> <p><br ><p> <p><p>
Hardware Engineer
Company: Alertus Technologies
Location: Baltimore, MD
Posted Mar 11, 2024
<p><b>Company Description<b><p> <p>When minutes matter seconds count As a pioneer and market leader in mass notification our mission is to empower organizations to protect lives secure assets and maintain business continuity Alertus is experiencing unprecedented growth in all markets and were looking for likeminded individuals who take pride in offering welldeveloped and invaluable life safety products to an engaged customer base<span> <span><p> <p><br ><p> <p><b>Job Description<b><p> <p>We are currently looking for a talented hardware engineer to make a meaningful impact to Alertus its customers and the mass emergency notification industry The Hardware Engineer will report to the Director of Product Development and will be a key player in bringing our mission to life In this role you will be responsible for developing maintaining and improving innovative life safety solutions<p> <p><br ><p> <p>Our ideal candidate is an experienced detailoriented person used to working on a team and contributing to the ongoing success of the project<p> <p><b>A Day in the Life<b> <p><ul><li>Work with other engineers to develop new embedded electronics and increase capabilities of legacy ones<li> <li>Design prototype and document new electronic components to be used standalone or as parts of larger systems<li> <li>Create necessary packages for transfer to Production and Implementations teams including bills of materials assembly instructions test plans and user documentation<li> <li>Work with QA to ensure product developments meet requirements and are ready to transition to Production team <li> <li>Provide highlevel technical assistance to Sales teams for existing and legacy products as necessary <li> <ul><p><b>Required Skills<b> <p><ul><li>Experience with digital and analog design techniques including best practices for volume production repeatability and reliability<li> <li>Electrical design experience using schematic capture tools<li> <li>Design experience with mixed voltage systems and various serial protocols<li> <li>Experience with prototype debug tools such as oscilloscope and logic analyzer as well as techniques to identify and resolve issues<li> <li>Working experience with embedded firmware development and repository systems <li> <li>Design experience with mixed voltage systems and various serial protocols<li> <ul><p><b>Desired Skills<b> <p><ul><li>Embedded WiFi knowledgeexperience<li> <li>Knowledge of network operation and infrastructure<li> <li>Some experience working with mechanical design to develop electronic housings<li> <li>Experience with low power designbattery powered designdesign to cost concepts<li> <li>Working knowledge of techniques to reduce EMIESDSusceptibility issues<li> <li>Strong written and oral communication skills with understanding how to engage both technical and nontechnical audiences <li> <ul><p><b>Education and Experience<b> <p><ul><li>Bachelors degree in Electrical Engineering or related field<li> <li>58 years of handson experience<li> <ul><p><b>Alertus Career Advantages<b> <p><ul><li>Competitive salary<li> <li>Business casual environment<li> <li>Generous vacation plan<li> <li>Being part of a fastpaced and growing company<li> <li>Rewarding experience of bringing lifesaving solutions to schools and organizations worldwide<li> <li>Regular company social and teambuilding events<li> <li>Circle of Excellence Rewards Trip<li> <ul><p> <p><p>All applicants who wish to be employed by Alertus regardless of work location must be fully vaccinated or in the progress of vaccination by the first day of their employment some exceptions may be considered if within the guidelines of the company policy Proof of vaccination or exemption must be provided prior to their start date <p> <p><br ><p> <p>Protecting people from harm is what we do Its our mission and our passion As a company dedicated to developing advanced technologies to help save lives we feel strongly that our employees protect themselves and others from a potentially fatal virus We encourage everyone who can safely do so to vaccinate against COVID19<p> <p><br ><p> <p>All your information will be kept confidential according to EEO guidelines<p> <p><br ><p> <p>EEOAA Employer MFDV <p> <p><br ><p> <p><b>AT THIS TIME ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP<b><p> <p><br ><p> <p><p>
Install Base Account Executive, Commercial, General Contractors
Company: Procore Technologies
Location: Remote
Posted Mar 11, 2024
<p><b>Job Description<b> <p><p>Were looking for an <strong>Install Base Account Executive Commercial GC<strong> to join Procores Sales team In this role youll apply an understanding of Procores products sales methodology processes prospecting techniques to maximize renewals Youll collaborate across Customer Success Sales and Product to maintain and expand our customer baseThis position reports into the Senior Manager Install Base and is based in our Carpinteria or Austin offices but also open to being remote Were looking for someone to join our team immediately<p> <p><strong>What youll do<strong><p> <ul><li>Manage a book of business of existing clients to effectively renew and expand accounts usage<li> <li>Develop renewal plans with Customer Success to maximize expansion and help introduce new usage tools and products to current clients<li> <li>Conduct product demonstrations<li> <li>Research accounts identify key champions generate interest and obtain business requirements<li> <li>Maintain accurate and uptodate forecasts provide sales management with reports on sales activities and projects as requested<li> <li>Pursue and increase knowledge of key competitors to ensure that our value proposition is effectively communicated to customers<li> <li>Manage and maintain accurate leads opportunities and account information within Salesforcecom<li> <li>Achieve or exceed monthly and quarterly targets<li> <li>Coordinate internal resources to solve clients issues and execution of service agreements<li> <li>Quarterly travel to client onsite visits<li> <ul><p><strong>What were looking for<strong><p> <ul><li>BABS or equivalent experience preferred<li> <li>5+ years of demonstrated successful software sales preferably B2B<li> <li>Experience using a consultative solutionbased sales methodology desired<li> <li>Proven record of success in an inside sales and or outside sales based selling model<li> <li>Ability and resilience to work in a fastpaced sales environment<li> <li>Ability to develop trusted relationships<li> <li>Proficiency with Microsoft Office products and online collaboration tools<li> <li>Experience with CRM and opportunity management systems preferably Salesforcecom<li> <li>Proven ability to develop and manage pipeline and forecasting<li> <ul><p><b>Additional Information<b> <p><p>Base Pay Range $38$52 plus commission for an estimated ontarget earnings of $130000$178750 This role is also eligible for Equity Compensation Procore is committed to offering competitive fair and commensurate compensation and has provided an estimated pay range for this role Actual compensation will be based on a candidates jobrelated skills experience education or training and location<p> <p><p> <p><strong>Perks amp Benefits<strong><p> <p>At Procore we invest in our employees and provide a full range of benefits and perks to help you grow and thrive From generous paid time off and healthcare coverage to career enrichment and development programs <u>learn more details<u> about what we offer and how we empower you to be your best<p> <p><strong>About Us<strong><p> <p>Procore Technologies is building the software that builds the world We provide cloudbased construction management software that helps clients more efficiently build skyscrapers hospitals retail centers airports housing complexes and more At Procore we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas Check us out on <u>Glassdoor<u> to see what others are saying about working at Procore<p> <p>We are an equalopportunity employer and welcome builders of all backgrounds We thrive in a diverse dynamic and inclusive environment We do not tolerate discrimination against employees on the basis of age color disability gender gender identity or expression marital status national origin political affiliation race religion sexual orientation veteran status or any other classification protected by law<p> <p>If youd like to stay in touch and be the first to hear about new roles at Procore join our Talent Community<p>
Chief People Officer
Company: Invisible Technologies
Location: USA
Posted Mar 11, 2024
<p class=jobDescription> <p> <strong> Who are we <strong> <p> <p> Invisible has experienced exponential growth quadrupling in size year over year for the past three years By the conclusion of 2023 we are on track to achieve an annual recurring revenue ARR of $100 million Operating as a profitable business we maintain a near complete ownership stake with a firm foundation built on robust financial management As part of our commitment to our team we are excited to offer substantial equity compensation presenting a lifechanging equity opportunity for our Partners <p> <p> Invisible Technologies stands at the forefront of operations innovation We remove strategic roadblocks for clients providing solutions to the worlds most complex business problems A technologyled managed execution service our success is driven by our powerful process orchestration platform which blends the perfect mix of artificial and human intelligence with automation to create extraordinary growth and scale opportunities for clients <p> <p> <p> <p> <strong> Position Overview <strong> <p> <p> Every Executive at Invisible runs their departments as if they were independent businesses You will be the Chief People Officer of Invisible but the CEO amp Founding Partner of Talent as a Service You will build a highly efficient and high output People function that will need to clearly demonstrate tangible results and value Ensuring the conversion of intangible outputs from the department into tangible results is vital for the organizations longterm prosperity <p> <p> You will be responsible for developing and executing our people strategy ensuring that we have the right talent culture and systems in place to support our growth objectives You will collaborate closely with the CEO and other members of the executive team to align People initiatives with our business strategy values and goals The CPO will oversee all aspects of human resources employee engagement performance management and organizational development <p> <p> <p> <p> <strong> Responsibilities <strong> <p> <p> People Strategy Develop and implement a comprehensive people strategy that aligns with the companys mission vision and strategic goals Continuously assess and refine the strategy to adapt to the evolving needs of the organization The People Strategy should showcase clear tangible outcomes that support the business and accelerates the growth of all that work here <p> <p> Talent Management Implement best practices for performance management employee development and succession planning across the Partner and Agent workforce globally Create a clear and unified vision to how everyone can continue to grow and develop <p> <p> Culture and Employee Experience Foster a positive inclusive and highperformance culture that reflects our core values Drive initiatives to enhance employee engagement satisfaction and wellbeing Develop and implement employee experience programs to support the growth and development of our team members <p> <p> Organizational Development Partner with senior leaders to identify organizational development needs and design strategies to address them Lead change management initiatives to support the companys growth and transformation <p> <p> Compensation and Benefits Oversee the design and implementation of competitive and equitable compensation and benefits programs Ensure compliance with applicable laws and regulations related to compensation and benefits <p> <p> Employee Relations Serve as a trusted advisor to employees and leaders providing guidance and support on employee relations matters Promote a positive and collaborative work environment and address employee concerns effectively <p> <p> People Operations and Compliance Ensure the effective operation of HR systems policies and procedures Stay updated on relevant employment laws and regulations and ensure compliance across the organization <p> <p> <p> <p> <strong> Requirements <strong> <p> <ul> <li> <p> Proven experience as a Chief People Officer Vice President of People or similar senior People leadership role in a scaling tech company <p> <li> <li> <p> Demonstrated business executive with a high level executive financial acumen <p> <li> <li> <p> Demonstrated expertise in talent management organizational development performance management and employee engagement <p> <li> <li> <p> Clear ability to link strategic People initiatives to the organizations needs from both a financial and business impact perspective <p> <li> <li> <p> Previous record of successfully building and leading highperforming People teams <p> <li> <li> <p> Excellent leadership communication and interpersonal skills <p> <li> <li> <p> Strategic mindset with the ability to align People initiatives with business goals <p> <li> <li> <p> Previous experience as a CEO in a smaller businessstartup desired but not required <p> <li> <li> <p> Previous experience in management consulting desired but not required <p> <li> <ul> <p> <strong> Compensation amp Benefits <strong> <p> <ul> <li> <p> Working Times US EST or PST Hours <p> <li> <li> <p> Compensation Breakdown <p> <ul> <li> <p> Base $210k <p> <li> <li> <p> Target Cash Bonus $120k <p> <li> <li> <p> Equity $100k$249k <p> <li> <li> <p> <strong> Total Comp $430k $579k <strong> = $330k Max Cash + $100k$249k Equity <p> <li> <li> <p> Equity value based on $200M$500M valuation range and represents 1 year of vesting <p> <li> <li> <p> Total equity grants are on a 4year vesting schedule with a 1year cliff <p> <li> <ul> <li> <li> <p> Flexible Work Schedule Unlimited Vacation Days <p> <li> <li> <p> Work Remotely <p> <li> <ul><p>
Senior Performance Engineer
Company: Wasabi Technologies
Location: Boston, MA
Posted Mar 11, 2024
<p>At Wasabi were a proven collection of pioneers visionaries and disruptive doers We see things differently than our competitors and we make our mark in the industry by challenging the norm and delivering the unexpected and improbable Were a fastgrowing company taking the Cloud Storage industry by storm and recognized as one of the best places to work in Boston <p> <p> <p> <p>Wasabi hot cloud storage is a new class and category of cloud storage breaking all traditional barriers and boundaries of storage with a disruptive value proposition of being 15th the cost of AWS S3 faster than the competition with no fees for egress or API request and delivered as a singletier solution Cloud storage has never been so simple so fast and so inexpensive Its all part of our vision to make cloud storage the next great global utility just like electricity<p> <p><br ><p> <p><b>Role Description Senior Performance Engineer<b><p> <p><br ><p> <p><b>Role Purpose<b><p> <p><br ><p> <p><span>Wasabi Performance Team takes pride in ensuring that the experience of customers continues to be faster than the competition As a member of the Performance team you will be responsible for optimizing the performance of software applications systems and infrastructure This includes identifying bottlenecks improving response times and ensuring the system can handle high volumes of traffic and data<span><p> <p><span> <span><p> <p><span>You will be involved in analyzing the performance of software systems testing and benchmarking implementing performance improving changes and monitoring performance of productions systems Performance engineers may also work with developers to help them write efficient code and with infrastructure engineers to ensure that the underlying systems are optimized for performance They also use a variety of tools and techniques to assess and improve the performance of systems including load testing stress testing profiling and capacity planning They must have a strong understanding of computer science principles software architecture and operating systems as well as experience with performance optimization and trouble shooting<span><p> <p><br ><p> <p><span>Principals Only No Recruiters<span><p> <p><b>Responsibilities<b> <p><ul><li>Design develop deploy maintain and improve large scale and highperformance storage systems<li> <li>Participate in capacity planning and performance optimization activities<li> <li>Contribute and drive idea generation for new storage capabilities and bring them to fruition as well as provide analytical stress evaluations of applicationsystems and service level compliance using statistical analytical and simulation methods<li> <li>Write clean efficient and maintainable code in addition to tests and documentation<li> <li>Troubleshoot hardware and software monitor maintenance and operation of production environment<li> <li>Proactively identify performance bottlenecks revealing abnormal system behavior and addressing root causes of service issues<li> <ul><p><b>Requirements<b> <p><ul><li>5+ years of large scale distributed software design and development experience in a Go environment<li> <li>Well versed in performance metrics and algorithms as well as strong analytical and debugging skills<li> <li>Strong knowledge of Linux Kernel and files systems<li> <li>Experience developing and deploying backend storage services in Golang<li> <li>Experience designing microservices and their interfaces in order to maximize the end to end performance of a service<li> <li>Understanding of modern APU best practices HTTP REST Swagger gPRC<li> <li>The candidate should have excellent mathematical analytical and problem solving skills and be able to work well in a team environment<li> <li>Familiarity with modern virtualization and containerization technologies network and public cloud environments<li> <ul><p> <p><p><span>Wasabi Technologies is an Equal Opportunity Employer We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws<span><p> <p><p>
Technical Support Analyst
Company: Alertus Technologies
Location: Baltimore, MD
Posted Mar 11, 2024
<p><b>Company Description<b><p> <p>When minutes matter seconds count As a pioneer and market leader in mass notification our mission is to empower organizations to protect lives secure assets and maintain business continuity Alertus is experiencing unprecedented growth in all markets and were looking for likeminded individuals who take pride in offering welldeveloped and invaluable life safety products to an engaged customer base <p> <p><br ><p> <p><b>Job Description<b><p> <p>We are looking for a motivated troubleshooter to play a critical role in driving Alertus rapid growth The Technical Support Analyst will report to the Technical Support Manager and will be a key player in bringing our mission to life In this role you will be responsible for keeping our customers installed Alertus systems at full readiness by combining deep technical knowledge with exceptional customer service<p> <p><br ><p> <p>Our ideal candidate is a technical versatile problemsolver with a strong desire to always provide the best and most efficient customer service<p> <p><br ><p> <p><b><i>This position is expected to cover the shift from 1030am7pm EST<i><b><p> <p><b>A Day in the Life<b> <p><ul><li>Troubleshoot both Alertus hardware and software solutions with the customer to resolve technical roadblocks<li> <li>Provide exceptional customer service via phone email and screen share tools<li> <li>Collaborate with the Product Development team to identify diagnose and resolve any software or hardware faults<li> <li>Prioritize support requests in our Salesforce ticketing system based on set levels of immediacy<li> <li>Support colleagues during the testing troubleshooting and problem replication phases of product life cycles<li> <li>Provide guidance to customers on installing Alertus solutions<li> <li>Collect and analyze detailed information to categorize and document requests<li> <li>Proactively analyze recurring issues and create innovative solutions <li> <li>Develop written checklists for typical problems and recommend procedures and controls for problem prevention<li> <li>Research open issues thoroughly and quickly address those issues toward an accurate resolution<li> <li>Leverage existing toolset to grow Alertus solution knowledge base<li> <ul><p><b>Required Skills<b> <p><ul><li>35 years prior experience working in a technical help desk or call center environment<li> <li>Flexibility to work different shifts<li> <li>Ability to participate in mandatory oncall rotation to maintain support coverage during nights weekends and company holidays<li> <li>Ability to communicate technical topics to both technical and nontechnical audiences via phone email etc<li> <li>Strong customer service mindset Proficiency in core networking concepts such as DNS DHCP HTTPS and TLS<li> <li>Ability to multitask and prioritize in a fastpaced ever changing environment<li> <li>Knowledge of IT security principles and policies that impact network environments<li> <li>Experience in the administration process of Windows domain and Active Directory<li> <ul><p><b>Desired Skills<b> <p><ul><li>Understanding of Linux and MacOS Administration<li> <li>Experience with Active Directory design and administration tasks<li> <li>Ability to develop expertise in application support involving REST and API integrations<li> <li>Windows Workstation Deployment and Administration skills<li> <li>Experience with supporting web applications <li> <li>Experience with Cisco andor Avaya VOIP solutions<li> <li>Small electronics or IoT device support experience <li> <ul><p><b>Education and Experience<b> <p><ul><li>Bachelors degree in STEM or related technical field such as Computer Science Computer andor Electrical Engineering Information Technology<li> <li>Net+ Security+ or similar certification<li> <li>35 years prior experience working in a technical help desk or call center environment<li> <ul><p><b>Alertus Career Advantages<b> <p><ul><li>Competitive salary<li> <li>Business casual environment<li> <li>Generous vacation plan<li> <li>Being part of a fastpaced and growing company<li> <li>Rewarding experience of bringing lifesaving solutions to schools and organizations worldwide<li> <li>Regular company social and teambuilding events<li> <li>Circle of Excellence Rewards Trip<li> <ul><p> <p><p><br ><p> <p><br ><p> <p>All applicants who wish to be employed by Alertus regardless of work location must be fully vaccinated or in the progress of vaccination by the first day of their employment some exceptions may be considered if within the guidelines of the company policy Proof of vaccination or exemption must be provided prior to their start date <p> <p><br ><p> <p>Protecting people from harm is what we do Its our mission and our passion As a company dedicated to developing advanced technologies to help save lives we feel strongly that our employees protect themselves and others from a potentially fatal virus We encourage everyone who can safely do so to vaccinate against COVID19<p> <p><br ><p> <p>All your information will be kept confidential according to EEO guidelines<p> <p><br ><p> <p>EEOAA Employer MFDV <p> <p><br ><p> <p><b>AT THIS TIME ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP<b><p> <p><br ><p> <p><p>
Group Financial Controller
Company: Invisible Technologies
Location: Remote
Posted Mar 11, 2024
<p><strong>Website<strong> httpswwwinvisibleco<p> <p><strong>Blog <strong>httpsinvtechblog<p> <p><strong>OverviewSales Deck <strong>httpsdocsendcomsalesdeck<p> <p><strong>Recorded Demo<strong> httpswwwyoutubecomdemo<p> <p><strong>Core Values <strong>httpswwwnotionsoinvisibletechInvisibleValues<p> <p><b><strong> <strong><b> <p><p><strong>Who are we<strong><p> <p>Invisible Technologies stands at the forefront of operations innovation We remove strategic roadblocks for clients providing solutions to the worlds most complex business problems A technologyled managed execution service our success is driven by our powerful process orchestration platform which blends the perfect mix of artificial and human intelligence with automation to create extraordinary growth and scale opportunities for clients<p> <p>Invisible has experienced exponential growth quadrupling in revenue year over year By the conclusion of 2023 we are on track to achieve an annual recurring revenue ARR of $100 million Operating as a profitable business the current team maintains a majority ownership stake with a firm foundation built on robust financial management As part of our commitment to our team we are excited to offer substantial equity compensation presenting a lifechanging equity opportunity for our Partners<p> <p><b><strong>We believe that<strong><b> <p><ul><li><strong>Our Mission <strong>is to unlock the creative potential of people and companies we are the engine that powers innovation<li> <li><strong>Our Clients<strong> are pioneers of innovation in industries ranging from AI to insurance to solar many of our clients are wellknown and on the cutting edge of technology and strategy<li> <li><strong>Ownership <strong>is our guiding value every partner on the team is the CEO of their area each of us are empowered to jump in and solve the problems in front of us<li> <li><strong>Meritocracy<strong> creates alignment the value someone produces should be reflected back in the position of responsibility and compensation that they receive<li> <li><strong>Transparency <strong>is vital for us to run an entirely remote organization what one of us knows all of us should know<li> <ul><p><br ><b><strong>Your Mission<strong><b> <p><p>As our financial controller you will work closely with our CFO and Senior VP of Finance to operate and maintain our financial statements and find an art to storytelling through data and analytics to what the business can then forecast and be as efficient and effective as possible as we grow in 2024 and beyond<p> <p><b><strong>Responsibilities Charting the Course<strong><b> <p><ul><li>Prepare accurate and timely financial statements<li> <li>Ensure compliance with GAAP standards and regulatory requirements producing audited financials on a yearly basis<li> <li>Prepare internal controls and risk management with a focus on leveraging technology to enhance these processes<li> <li>Provide financial support to departments using technology to improve payroll management and operational efficiency<li> <li>Lead the controllership team in effective management of financial tasks including payroll tax compliance and risk management<li> <li>Renewing insurance and finding new ways to mitigate our risks<li> <li>Support ad hoc corporate development projects<li> <li>Work crossfunctionally to ensure data consistency quality and appropriateness<li> <ul><p> <strong>Qualifications The Ideal Candidate<strong><p> <ul><li>Bachelors degree in Finance Accounting or a related field CPA or CMA certification preferred<li> <li>Proven experience as a Financial Controller or in a similar role<li> <li>Expert knowledge of accounting principles financial regulations and reporting standards<li> <li>Deep experience in deploying financial technology tools and automating financial processes<li> <li>Experience managing US amp international tax liabilities compliance and optimizations <li> <li>Advanced proficiency in financial modeling and analysis<li> <li>Excellent communication and interpersonal skills<li> <li>Demonstrated leadership and team management abilities<li> <li>Proficient in financial software and ERP systems<li> <ul><p><strong>Compensation amp Benefits<strong><p> <ul><li>Working Times US EST or PST Hours<li> <li>Compensation Breakdown<li> <ul><li>Base $170k<li> <li>Target Cash Bonus $80k <li> <ul><li>Flexible Work Schedule Unlimited Vacation Days<li> <li>Work Remotely<li> <ul>