Jobs at BigCommerce
777 open positions
Sales Development Representative (outbound)
Company: BigCommerce
Location: Other US Location
Posted Nov 10, 2023
BigCommerce is seeking a Sales Development Representative with 1+ years of sales experience in a high-volume, fast-paced environment. The ideal candidate will have a solid understanding of BigCommerce's products, services, and value proposition, and be proficient in solution selling. They should possess strong persuasion and communication skills, and be comfortable using technology such as Salesforce. The role involves targeting, engaging, qualifying, and scheduling meetings with prospects to build a quality pipeline for the Mid-Market Sales Team. BigCommerce is committed to diversity, equity, and inclusion, and offers a competitive salary range of $49,000-$82,800 USD.
Tier 2 Technical Support Representative
Company: BigCommerce
Location: Austin, TX
Posted Nov 22, 2023
Familiarity with BigCommerce API, Stencil Framework, and Developer Documentation. Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com. Excellent time management skills. Exceptional ability to utilize self-service resources (internal tools and documentation, Google-fu, external service portals, Stack Overflow, etc) to find solutions. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. LI-LP1 Not all candidates will be eligible for the upper end of the salary range (or have the minimum apply to them), but rather, the exact salary will be dependent on the successful candidate’s location, relevant knowledge, skills, and qualifications. Targeted salary range $40,200—$48,880 USD Diversity, Equity & Inclusion at BigCommerce Our employees make the difference. A work ethic that demonstrates dedication to the company, its mission, personal pride, and the team; a desire to work in a culture of excellence. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team. Intermediate knowledge of HTML and CSS; basic javascript skills.
Strategic Channel Account Manager
Company: BigCommerce
Location: Other US Location
Posted Nov 11, 2023
BigCommerce is seeking a Strategic Channel Account Manager to manage composable partners across content management, search, and product information management. The company, recognized for its product and workplace culture, aims to empower employees and customers to build, innovate, and grow, thereby redefining the ecommerce industry. The ideal candidate should have 7+ years of software, e-commerce, or SaaS sales experience, with a focus on consultative solutions selling in a fast-paced environment. They should possess expertise in composable or MACH technology related to eCommerce, strong project management skills, and a customer-focused mindset. The role involves building and executing plans to deliver revenue for and from new BigCommerce headless product initiatives, managing sales success through a metrics-driven approach, and collaborating with partners and partner marketing to drive joint marketing initiatives.
Director, Technical Accounting
Company: BigCommerce
Location: Austin, TX
Posted Aug 10, 2023
At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team.Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com. Reporting directly to our SVP & Chief Accounting Officer, this leader, along with their team, will evaluate, debate, and document complex technical and operational accounting issues, serving as a trusted subject matter expert to senior executives across BigCommerce. What You’ll Do:Lead external SEC financial reporting and filing processes for quarterly, annual, and periodic reports, including drafting of financial statements, equity roll forward, EPS calculation, footnotes and MD&A, and completion of SEC and GAAP checklist.Prepare internal financial reporting packages for senior management.Monitor, research, and analyze technical accounting and financial reporting standards (e.g. Must have a deep understanding of the Auditing process and methodologyMust be proficient in US GAAP, SEC reporting and technically strong in financial reporting, especially revenue recognitionExperience managing the financial statement close and reporting processStrong knowledge of risk management and internal controlsPrior experience at SAAS/Technology high growth companies and high performance teamsExperience with SaaS based accounting and business applications (web-based accounting platforms, SalesForce, ePayment Solutions, and digital processes)Experience with the Zuora billing system a big plusPossess a strong attention to detail, operate effortlessly in a highly dynamic environment and leverage cross-functional working skills to move with agilityBorn leader with exceptional interpersonal skills who invests in the growth and development of people, team members and relationships Not all candidates will be eligible for the upper end of the salary range (or have the minimum apply to them), but rather, the exact salary will be dependent on the successful candidate’s location, relevant knowledge, skills, and qualifications.Targeted salary range$147,400—$249,300 USDDiversity, Equity & Inclusion at BigCommerce Our employees make the difference. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.We are seeking a Director who will lead technical accounting and all internal and external reporting, including SEC reporting, environmental, social, and governance (ESG) reporting, and internal financial reporting. This includes the development of ESG reporting policies, ESG related disclosures, compilation of the external report, and coordination with internal partners and external auditors.Engage with the CFO’s organization on initiatives to optimize and improve our financial reporting and infrastructure.Partner with cross-functional leaders and teams to review and document current processes, identify risks and areas for improvement, designing controls to address potential gaps in the reporting and control environment, taking an innovative approach to automation, labor efficiencies, and process and policy evolution as we continue to scale.Who You Are:Licensed certified public accountant10+ years of combined audit, technical accounting, and SEC reporting experience7+ years direct people management experience; prior experience managing a global team members a plusUnderstanding and experience with Sarbanes-Oxley, including the ability recommend and apply the appropriate business requirementsExcellent communication skills with the ability to articulate complex technical accounting issues in writing and verbally, including in presentations to senior executivesStrong interpersonal skills with the ability to engage and influence senior executives cross-functionallyAbility to operate optimally in a constantly evolving, high-growth environmentTrack record of leading diverse, impactful teams with a focus on coaching, collaboration, and performance.Experience in a large public accounting firm a plus but not requiredExperience with ESG reporting and related frameworks such as TCFD and GHG Protocolos a plus but not requiredPrevious audit experience with a Big 4 Accounting Firm. GAAP, SEC, FASB, PCAOB) to prepare appropriate documentation and memos of accounting treatment of complex and highly judgmental transactions.Lead the accounting around mergers and acquisitions, including purchase accounting and accounting for goodwill and intangible assetsWork closely with senior members of our external audit firm to ensure the accuracy, reliability, and compliance of BigCommerce’sfinancial statements and disclosures.Support investor relations with the preparation of earnings release tables and ensure quality control of all external financial reporting and messaging.Oversee and coordinate Sarbanes-Oxley controls over financial reporting; prepare data and other supporting information requests as needed for audits and reviews conducted by our external auditing firm.Establish and lead ESG reporting processes including greenhouse gas emissions, diversity metrics, and social value calculations. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. We are proud to have been recognized numerous times for our product and workplace culture. BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises.
Senior Account Executive, Spanish Market
Company: BigCommerce
Location: Other US Location
Posted Dec 22, 2023
BigCommerce is seeking a Senior Enterprise Account Executive with 7+ years of sales experience, including 3+ years in technology sales. The role involves driving sales revenue through new client acquisition for $1M+ accounts, managing the sales process, and coordinating resources for implementation. The ideal candidate should be fluent in Spanish, have excellent communication skills, and possess a strong understanding of eCommerce and internet technologies. BigCommerce values diversity, equity, and inclusion, and offers reasonable accommodations for individuals with disabilities.
Call Router
Company: BigCommerce
Location: Other US Location
Posted Nov 08, 2023
BigCommerce is seeking an entry-level inbound sales representative. The role involves understanding the company's products and services, routing calls, using solutions selling techniques, providing customer service, arranging product demos, maintaining Salesforce CRM, and contributing to team improvements. The ideal candidate should have 1+ years of customer service experience, be customer-focused, efficient, a good communicator, driven, composed, personable, coachable, ethical, and tech-savvy. The targeted salary range is $32,600-$55,200 USD. BigCommerce values diversity, equity, and inclusion.
Strategic Partner Manager
Company: BigCommerce
Location: Other US Location
Posted Nov 11, 2023
BigCommerce is seeking a Strategic Partner Manager with 4+ years of experience in managing strategic partnerships. The role involves developing and managing eCommerce technology partnerships, collaborating with cross-functional teams, and driving adoption of partner solutions. The ideal candidate should have eCommerce technology acumen, be action-oriented, a master communicator, driven, and personable. BigCommerce is committed to diversity, equity, and inclusion, and offers a targeted salary range of $119,900 - $165,000 USD.
Senior Director, Business Technology - Remote
Company: BigCommerce
Location: Other US Location
Posted Nov 22, 2023
Ability to evolve with a rapidly changing environment, make decisions, prioritize, and meet or exceed deadlines. Learn more about the BigCommerce team, culture and benefits at https://careers.bigcommerce.com. At BigCommerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. This also includes DevOps tools (Jira, Github, Atlassian, etc) for FDX, BC, and future acquisitions. Extensive enterprise business application software (ie Salesforce, Workday, Zoura, Sage/Intacct, Nexonia, Bill.com) experience is a must Experience integrating the various IT platforms of acquired companies into a cohesive unified system; synergizing a multi-site and global IT platform Experience implementing and integrating Enterprise Applications Experience with network design, configuration, installation, maintenance, support and troubleshooting Direct experience with IT planning and budget management Excellent communication; ability to gain the confidence of senior executive audiences or higher. Targeted salary range $224,000—$378,000 USD Diversity, Equity & Inclusion at BigCommerce Our employees make the difference. Due to the global nature of the role, flexibility in work schedule; Ability to work variable extended hours may include extensive travel at times which can include evenings and/or weekends Maintain a valid passport to travel overseas when required Ambitious yet humble with a passion for leading and developing successful, high-performance teams LI-REMOTE LI-GC1 INDSP Not all candidates will be eligible for the upper end of the salary range (or have the minimum apply to them), but rather, the exact salary will be dependent on the successful candidate’s location, relevant knowledge, skills, and qualifications. As part of our Operations team, you’ll instill an innovative, agile mindset within our IT and Business Applications organization, striking the right balance of agility, urgency process, and structure. If you need an accommodation in order to interview at BigCommerce, please let us know during any of your interactions with our recruiting team. Ensure there is a development plan for each employee within the IT/BizApps organization Manage demand queue with business stakeholders to ensure priorities are aligned across the organization Work closely with the Cyber & GRC teams to ensure security priorities are embedded in BC’s design and development practices and advocate for security, GRC, and SOX prioritization in the business technology initiatives Continuously improve IT processes across the Company; improve functionality and eliminate redundancies Strong financial acumen and discipline, understanding technology spend working with FP&A representation Collaborate with strategic procurement to identify opportunities to reduce redundancies across FDX, BC and future acquisitions Communicate and integrate company-wide technology standards, applications and infrastructure Excluding Transformation initiatives, this role is responsible to evaluate and select technology in partnership with business stakeholders, develop, and implement new technology as needed to support the company Partner with the Enterprise architect and Data solution leadership to ensure business technology ecosystem is cohesive, agile, and scalable to support the evolving needs of the business Strong experience with M&A due diligence and integration planning from a technology perspective Ensure compliance with corporate policies and standards, as well as Data Privacy and Information security laws and regulations, aimed at maximizing effectiveness and minimizing costs related to the acquisition, implementation, and operation of IT systems Provide focused, business-minded IT leadership, emphasizing IT’s measurable contribution to business success and business metrics (revenue growth, profitability, customer service, expense, etc.)
Senior Salesforce Business Analyst - Remote
Company: BigCommerce
Location: Other US Location
Posted Dec 21, 2023
BigCommerce is seeking a Senior Salesforce Business Analyst with 5+ years of experience in business analysis and 1-2 years in project management. The role involves managing and developing salesforce, reviewing business processes, and implementing change management initiatives. The candidate must have extensive experience in process mapping, specification documentation, and creating business cases for technology-related solutions. The ideal candidate will have a Bachelor or Master's Degree in Information Technology, Software Engineering, or a related discipline, and possess strong analytical, communication, and interpersonal skills. The targeted salary range is $113,000—$162,000 USD.
Call Router-Remote
Company: BigCommerce
Location: Other US Location
Posted Nov 08, 2023
BigCommerce is looking for an ambitious, organized, and personable professional to join their Sales team. The role involves helping to fuel the sales pipeline by identifying, qualifying and cultivating new sales leads, and providing world-class customer service.