Jobs at brightwheel
321 open positions
Lead Product Manager
Company: brightwheel
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <p> <strong> Our Mission and Opportunity <strong> <p> <p> Early education is one of the greatest determinants of childhood outcomes is a must for working families and has a lasting social and economic impact <a class=fontbold underline fontbold underline postingslink href=httpsmybrightwheelcomcareers rel=noopener noreferrer nofollow target=blank> Brightwheels vision <a> is to enable high quality early education for every child by giving teachers meaningfully more time with students each day engaging parents in the development of their kids and supporting the small businesses that make up the backbone of the $175 billion early education market Brightwheel is the most loved technology brand in early education globally trusted by thousands of educators and millions of families <p> <p> <p> <p> <strong> Our Team <strong> <p> <p> We are a fully remote team with employees across every time zone in the US Our team is passionate talented and customerfocused Our exceptional investor group includes Addition Bessemer Venture Partners Chan Zuckerberg Initiative GGV Capital Lowercase Capital Emerson Collective and Mark Cuban <p> <p> <p> <p> We believe that everyonefrom our employees to the students teachers and administrators we serve should be given the opportunity to learn and thrive whatever their background may be We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work <p> <p> <p> <p> Who You Are <p> <p> Brightwheels mission is a high quality early childhood education for every child research shows that early childhood education is one of the single biggest levers we have for impacting the longterm outcomes of a persons life both educational attainment and social development Brightwheel is the leader in partnering with the hundreds of thousands of early childhood institutions to make these goals a reality for every child and we accomplish this through our core product <p> <p> <p> <p> We are looking for an experienced Lead Product Manager to oversee a businesscritical area of brightwheels core product In this role youll own and develop product strategy for your area and work to develop simple intuitive solutions based on deep customer understanding and empathy Brightwheel is in a period of massive growth we have an incredible opportunity to scale our platform and we need your critical thinking creative problem solving and product management skills combined with your leadership personal drive and resultsoriented mentality to be successful <p> <p> <p> <p> We take an iterative approach to product development and hold a high bar for quality we will look to you to help bring impactful experiences to our customers quickly and to measure impact to improve those experiences based on insights To be successful you will work closely with partners across various functions including engineering design marketing sales and support <p> <p> <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Lead your product area with an iterative outcomeoriented approach build collaborative healthy relationships that yield results <p> <li> <li> <p> Define a strategy for your product area that aligns with where the company is headed and would result in meaningful customer and business impact <p> <li> <li> <p> Define measurable objectives and key results that will give your team focus and ensure they are working on the right problems <p> <li> <li> <p> Partner closely with crossfunctional colleagues throughout the product development process to ensure maximal output <p> <li> <li> <p> Develop a deep understanding and empathy for our admin and parent customers <p> <li> <li> <p> Apply deep critical thinking to thorny problems ask the hard questions and translate insights that will enable your team to come up with the right solutions <p> <li> <li> <p> Leverage data and analysis to uncover new problems and identify opportunities to improve existing products <p> <li> <li> <p> Create and maintain a prioritized pipeline of opportunities making sure the most important initiatives are appropriately scoped and resourced <p> <li> <ul> <p> <p> <p> <strong> Qualifications Skills amp Abilities <strong> <p> <ul> <li> <p> 5+ years of Product Management experience or the equivalent creating launching and iterating on consumerfacing products <p> <li> <li> <p> Strong technical and business acumen with experience leading healthy crossfunctional product teams <p> <li> <li> <p> A keen eye for design and user experience you know what good looks like <p> <li> <li> <p> Deep user empathy and experience bringing together user research insights amp data <p> <li> <li> <p> Proven ability to break down problems and translate them into clear focused solutions <p> <li> <li> <p> A strong track record of scoping launching and growing highimpact products <p> <li> <li> <p> Demonstrated ability to roll up your sleeves no task too big or too small and move quickly to achieve outcomes <p> <li> <li> <p> Strong team player support + collaborate with ease across engineering design and other functions <p> <li> <li> <p> A passion and drive for improving the world through education and technology <p> <li> <li> <p> Bonus experience building mobilefirst experiences <p> <li> <ul> <p> <p> <p> <p> <p> $137000 $218000 a year <p> <p> Brightwheel is committed to internal pay equity and offers a competitive compensation package including base salary equity and benefits Our benefits package includes premium medical dental and vision benefits generous paid parental leave a flexible paid time off policy a monthly wellness and productivity stipend and a Learning amp Development stipend <p> <p> For cash compensation brightwheel sets standard ranges for all roles based on function level and geographic location benchmarked against similarstage growth companies Multiple factors determine final offer amounts including geographic location candidate experience and expertise If you have questions about the compensation band for your region please ask your recruiter <p> <p> <em> Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity gender expression sexual orientation national origin genetics disability age or veteran status <em> <p><p>
Senior Manager, Fintech GTM
Company: brightwheel
Location: Remote
Posted Apr 24, 2024
<p><b>Our Mission and Opportunity<b><p> <p>Early education is one of the greatest determinants of childhood outcomes is a must for working families and has a lasting social and economic impact Brightwheels vision is to enable high quality early education for every child by giving teachers meaningfully more time with students each day engaging parents in the development of their kids and supporting the small businesses that make up the backbone of the $175 billion early education market Brightwheel is the most loved technology brand in early education globally trusted by thousands of educators and millions of families<p> <p><br ><p> <p><b>Our Team<b><p> <p>We are a fully remote team with employees across every time zone in the US Our team is passionate talented and customerfocused Our exceptional investor group includes Addition Bessemer Venture Partners Chan Zuckerberg Initiative GGV Capital Lowercase Capital Emerson Collective and Mark Cuban <p> <p><br ><p> <p>We believe that everyonefrom our employees to the students teachers and administrators we serve should be given the opportunity to learn and thrive whatever their background may be We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work<p> <p><br ><p> <p><b>Who you are<b><p> <p><span>Financial services are core to the future of brightwheel Building on the success of our growing Financial Services offering such as Billing and Payroll we are looking to hire a senior business leader to double down on our commitment to providing financial solutions to schools parents and teachers that free up their time to focus on what really matters providing high quality education to every child <span><p> <p><br ><p> <p><span>The Fintech GTM Sr Manager is responsible for driving the strategy and operational execution of our financial services portfolio They own the PampL and work in close collaboration with Sales Customer Success and Product leadership to turn strategy into execution This is a critical highexposure role that will be accountable for a significant percentage of total Annual Recurring Revenue <span><p> <p><b>What youll do<b> <p><ul><li><b>Define Where to Play and How to Win <b>Work closely with Executive Leadership to develop strategic and operational plans to deliver against our ambitions <li> <li><b>Drive revenue gross margin and adoption<b> Partner with crossfunctional stakeholders across Finance Marketing Sales Customer Success Finance and Product to drive the most impactful initiatives for the Fintech business Define track and execute against key initiatives Youll be a playercoach <li> <li><b>Govern the business <b>Partner with Analytics and Finance to establish plans and metrics that matter Put in place an operating system that allows you to actively monitor and control the business through insights Take your work from an idea to sustainable frameworks Drive cyclical business planning and OKR setting <li> <li><b>Collaborate with Product on feature prioritization <b>You own the gotomarket Product owns the customer experience Collaborating closely is key to the success of our schools and parents <b> <b>Develop and track experiments collect learnings and iterate towards sustained results <li> <ul><p><b>Qualifications Skills amp Abilities <b> <p><ul><li>6+ years of experience across a combination of toptier management consultingbanking and high growth tech environments Operational experience in a high growth startup environment is strongly preferred<li> <li>Experience in owning crossfunctional projects from ideation to completion track record in effectively influencing functional teams and senior management<li> <li>Proven track record of building and managing complex programs in a fastpaced environment with measurable results and high impact<li> <li>Functional experience in sales strategy GTM and marketing campaigns<li> <li>Combination of strong critical thinking and problemsolving skills with the ability to get hands dirty to build from scratch quickly<li> <li>Ability to digest complex data and present findings in a clear manner that drives decision making and outcomes Experience with financial strategic modeling and SQL are a plus<li> <li>Strong listening skills ability to understand the why and get to what matters fast<li> <li>Desire to learn Youll often be answering questions that have never been answered before which requires a high level of intellectual curiosity and an eagerness to dive into new problems domains tools and techniques<li> <ul><p> <p><p><i>Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity gender expression sexual orientation national origin genetics disability age or veteran status<i><p> <p><p>
Staff Product Designer
Company: brightwheel
Location: USA
Posted May 03, 2024
Brightwheel, a globally trusted technology brand in early education, is seeking a Staff Product Designer. The company aims to provide high-quality early education for every child, engaging parents and supporting small businesses in the $175 billion early education market. The ideal candidate will have 6+ years of experience in product design, a strong portfolio, and expertise in UI/UX craft. They will work in a cross-functional team, conduct user research, and drive team-wide impact through mentorship and collaboration. Brightwheel offers a competitive compensation package and is committed to diversity and inclusion.
Senior Manager - Fintech GTM
Company: brightwheel
Location: USA
Posted Apr 26, 2024
<p class=jobDescription> <p> <strong> Our Mission and Opportunity <strong> <p> <p> Early education is one of the greatest determinants of childhood outcomes is a must for working families and has a lasting social and economic impact <a class=fontbold underline fontbold underline postingslink href=httpsmybrightwheelcomcareers rel=noopener noreferrer nofollow target=blank> Brightwheels vision <a> is to enable high quality early education for every child by giving teachers meaningfully more time with students each day engaging parents in the development of their kids and supporting the small businesses that make up the backbone of the $175 billion early education market Brightwheel is the most loved technology brand in early education globally trusted by thousands of educators and millions of families <p> <p> <p> <p> <strong> Our Team <strong> <p> <p> We are a fully remote team with employees across every time zone in the US Our team is passionate talented and customerfocused Our exceptional investor group includes Addition Bessemer Venture Partners Chan Zuckerberg Initiative GGV Capital Lowercase Capital Emerson Collective and Mark Cuban <p> <p> <p> <p> We believe that everyonefrom our employees to the students teachers and administrators we serve should be given the opportunity to learn and thrive whatever their background may be We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work <p> <p> <p> <p> <strong> Who you are <strong> <p> <p> Financial services are core to the future of brightwheel Building on the success of our growing Financial Services offering such as Billing and Payroll we are looking to hire a senior business leader to double down on our commitment to providing financial solutions to schools parents and teachers that free up their time to focus on what really matters providing high quality education to every child <p> <p> <p> <p> The Fintech GTM Sr Manager is responsible for driving the strategy and operational execution of our financial services portfolio They own the PampL and work in close collaboration with Sales Customer Success and Product leadership to turn strategy into execution This is a critical highexposure role that will be accountable for a significant percentage of total Annual Recurring Revenue <p> <p> <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> <strong> Define Where to Play and How to Win <strong> Work closely with Executive Leadership to develop strategic and operational plans to deliver against our ambitions <p> <li> <li> <p> <strong> Drive revenue gross margin and adoption <strong> Partner with crossfunctional stakeholders across Finance Marketing Sales Customer Success Finance and Product to drive the most impactful initiatives for the Fintech business Define track and execute against key initiatives Youll be a playercoach <p> <li> <li> <p> <strong> Govern the business <strong> Partner with Analytics and Finance to establish plans and metrics that matter Put in place an operating system that allows you to actively monitor and control the business through insights Take your work from an idea to sustainable frameworks Drive cyclical business planning and OKR setting <p> <li> <li> <p> <strong> Collaborate with Product on feature prioritization <strong> You own the gotomarket Product owns the customer experience Collaborating closely is key to the success of our schools and parents <strong> <strong> Develop and track experiments collect learnings and iterate towards sustained results <p> <li> <ul> <p> <p> <p> <strong> Qualifications Skills amp Abilities <strong> <p> <ul> <li> <p> 6+ years of experience across a combination of toptier management consultingbanking and high growth tech environments Operational experience in a high growth startup environment is strongly preferred <p> <li> <li> <p> Experience in owning crossfunctional projects from ideation to completion track record in effectively influencing functional teams and senior management <p> <li> <li> <p> Proven track record of building and managing complex programs in a fastpaced environment with measurable results and high impact <p> <li> <li> <p> Functional experience in sales strategy GTM and marketing campaigns <p> <li> <li> <p> Combination of strong critical thinking and problemsolving skills with the ability to get hands dirty to build from scratch quickly <p> <li> <li> <p> Ability to digest complex data and present findings in a clear manner that drives decision making and outcomes Experience with financial strategic modeling and SQL are a plus <p> <li> <li> <p> Strong listening skills ability to understand the why and get to what matters fast <p> <li> <li> <p> Desire to learn Youll often be answering questions that have never been answered before which requires a high level of intellectual curiosity and an eagerness to dive into new problems domains tools and techniques <p> <li> <ul> <p> <p> <p> <p> <p> $127000 $203000 a year <p> <p> Brightwheel offers a competitive compensation package base salary equity and benefits with a strong emphasis on equitybased compensation ownership in brightwheel For cash compensation brightwheel sets standard ranges for all roles based on function level and geographic location benchmarked against similar stage growth companies <p> <p> Our benefits package includes premium medical dental and vision benefits generous paid parental leave a flexible paid time off policy a monthly wellness and productivity stipend and a Learning amp Development stipend <p> <p> <em> Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity gender expression sexual orientation national origin genetics disability age or veteran status <em> <p><p>
Senior Product Designer - Growth
Company: brightwheel
Location: USA
Posted Apr 30, 2024
<p class=jobDescription> <p> <strong> Our Mission and Opportunity <strong> <p> <p> Early education is one of the greatest determinants of childhood outcomes is a must for working families and has a lasting social and economic impact <a class=fontbold underline fontbold underline postingslink href=httpsmybrightwheelcomcareers rel=noopener noreferrer nofollow target=blank> Brightwheels vision <a> is to enable high quality early education for every child by giving teachers meaningfully more time with students each day engaging parents in the development of their kids and supporting the small businesses that make up the backbone of the $175 billion early education market Brightwheel is the most loved technology brand in early education globally trusted by thousands of educators and millions of families <p> <p> <p> <p> <strong> Our Team <strong> <p> <p> We are a fully remote team with employees across every time zone in the US Our team is passionate talented and customerfocused Our exceptional investor group includes Addition Bessemer Venture Partners Chan Zuckerberg Initiative GGV Capital Lowercase Capital Emerson Collective and Mark Cuban <p> <p> <p> <p> We believe that everyonefrom our employees to the students teachers and administrators we serve should be given the opportunity to learn and thrive whatever their background may be We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work <p> <p> <p> <p> <strong> Who you are <strong> <p> <p> <p> <p> Brightwheel is seeking a Senior Growth Product Designer to work across the product funnel at different stages of the customer journey By combining product design data analytics and marketing design you will create a seamless user experience that encourages users to take specific actions that lead to growth and memorable experiences <p> <p> <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Work on a growth team across the product funnel at different stages of the customer journey <p> <li> <li> <p> Test and Iterate continuously experimenting with different tactics to optimize each moment of the user journey <p> <li> <li> <p> Develop a deep understanding and empathy for our users focus on key metrics and experiment and iterate on solutions <p> <li> <li> <p> Monitor user behavior analyzing data and propose design solutions for improvement <p> <li> <li> <p> Create targeted marketing campaigns to acquire new users <p> <li> <li> <p> Simplifying the user onboarding process to increase activation and retention and create meaningful experiences <p> <li> <li> <p> Continually optimize web experience <p> <li> <li> <p> Design wireframes prototypes and highfidelity solutions for mobile and web <p> <li> <li> <p> Maintain design consistency across the customer journey adhering to our design systems and guidelines <p> <li> <li> <p> Partner with the marketing team to ensure designs reflect and reinforces the brightwheel brand <p> <li> <ul> <p> <p> <p> <strong> Qualifications Skills amp Abilities <strong> <p> <ul> <li> <p> 4+ years experience as a Product Designer <p> <li> <li> <p> A portfolio of case studies that demonstrate a hypothesis driven process across mobile and web with strong visual design <p> <li> <li> <p> Experience with hypothesisbased thinking learning how designs perform Enthusiasm for fast iterative creation cycles and analytical mindsets <p> <li> <li> <p> Deep expertise in UIUX craft brand design and a passion for visual design and UX principles <p> <li> <li> <p> Ability to work in a dynamic environment balancing rigor and scrappiness You have a strong bias for action and focus on impact <p> <li> <li> <p> Experience creating and working with an evolving design system <p> <li> <li> <p> A highly collaborative approach to working with engineering product and marketing <p> <li> <li> <p> A passion for improving the world through education <p> <li> <ul> <p> <p> <p> <p> <p> $110000 $185000 a year <p> <p> Brightwheel is committed to internal pay equity and offers a competitive compensation package including base salary equity and benefits Our benefits package includes premium medical dental and vision benefits generous paid parental leave a flexible paid time off policy a monthly wellness and productivity stipend and a Learning amp Development stipend <p> <p> For cash compensation brightwheel sets standard ranges for all roles based on function level and geographic location benchmarked against similarstage growth companies Multiple factors determine final offer amounts including geographic location candidate experience and expertise If you have questions about the compensation band for your region please ask your recruiter <p> <p> <p> <p> <p> <p> <em> Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity gender expression sexual orientation national origin genetics disability age or veteran status <em> <p><p>
Staff Android Engineer
Company: brightwheel
Location: USA
Posted Apr 25, 2024
Brightwheel, a globally trusted technology brand in early education, is seeking an experienced Staff Android Engineer. The role involves developing software solutions, leading complex projects, collaborating with product teams, and improving engineering velocity. The ideal candidate should have 5+ years of professional experience in Android development, deep technical knowledge of the Android stack, and excellent people skills. Brightwheel offers a competitive compensation package and is committed to creating a diverse and inclusive work environment.
Real Specialist
Company: brightwheel
Location: Remote
Posted May 02, 2024
Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. The company is committed to creating a diverse and inclusive work environment and is an equal opportunity employer.
Account Manager - Government/Enterprise
Company: brightwheel
Location: USA
Posted May 01, 2024
Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. The company is committed to diversity and inclusion, and its mission is to enable teachers to spend more time with students and engage parents in their children's development.
Manager, Customer Engagement - Government/Enterprise
Company: brightwheel
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <p> <strong> Our Mission and Opportunity <strong> <p> <p> Early education is one of the greatest determinants of childhood outcomes is a must for working families and has a lasting social and economic impact <a class=fontbold underline fontbold underline postingslink href=httpsmybrightwheelcomcareers rel=noopener noreferrer nofollow target=blank> Brightwheels vision <a> is to enable high quality early education for every child by giving teachers meaningfully more time with students each day engaging parents in the development of their kids and supporting the small businesses that make up the backbone of the $175 billion early education market Brightwheel is the most loved technology brand in early education globally trusted by thousands of educators and millions of families <p> <p> <p> <p> <strong> Our Team <strong> <p> <p> We are a fully remote team with employees across every time zone in the US Our team is passionate talented and customerfocused Our exceptional investor group includes Addition Bessemer Venture Partners Chan Zuckerberg Initiative GGV Capital Lowercase Capital Emerson Collective and Mark Cuban <p> <p> <p> <p> We believe that everyonefrom our employees to the students teachers and administrators we serve should be given the opportunity to learn and thrive whatever their background may be We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work <p> <p> <p> <p> <strong> Who You Are <strong> <p> <p> brightwheel is seeking an experienced manager or customer success or engagement to lead our growing postsales government and enterprise team You are a renaissance person who can build this critical team from the very beginning and develop it into a strong organization that will launch maintain and expand existing and newly acquired enterprise and government partnerships in the ECE space You approach problems in a structured manner are comfortable with ambiguity and are motivated by ambitious challenges You demonstrate strength in emotional intelligence driving to deliver measurable results customer communications and balancing customer needs with business priorities You will be the voice of the customer internally and will need to be passionate about balancing what your partners want with brightwheels roadmap and KPIs You are excited to join a small but mighty team that is part of a rapidly growing company and eager to wear many hats <p> <p> <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Hire manage grow and inspire an incredibly highperforming team of 5+ <p> <li> <li> <p> Develop the strategy for turning a wide variety of newly closed enterprise and government deals into longtime brightwheel customers who continuously expand their usage of brightwheel <p> <li> <li> <p> Design the roles org processes tools customerfacing materials and everything else needed to translate the strategy into action <p> <li> <li> <p> Use data to understand progress towards goals and to constantly improve <p> <li> <li> <p> Partner very very closely with crossfunctional partners Sales Marketing Onboarding broader Engagement team SysOps and Analytics by communicating quickly and effectively <p> <li> <ul> <p> <p> <p> <strong> Qualifications Skills amp Abilities <strong> <p> <ul> <li> <p> 3+ years managing teams in Customer Success or Sales preferably at the Enterprise level <p> <li> <li> <p> Proven track record in successfully launching proactively managing upsellingexpanding and renewing enterprise accounts <p> <li> <li> <p> Experience in leading large complex programs and projects with internal and external stakeholders including managing concurrent projects <p> <li> <li> <p> Success in meeting and exceeding goals in a quotacarrying role <p> <li> <li> <p> Proven ability to build senior relationships and navigate highprofile external organizations <p> <li> <li> <p> Ability to present to executives on KPIs complex data sets valueadd product features can get in the weeds when necessary but also knows when to pull up <p> <li> <li> <p> Systematic problemsolving approach ability to tackle openended problems and translate longterm strategy into shortterm execution <p> <li> <li> <p> Ability to thrive in uncharted territory and white space <p> <li> <li> <p> Curiosity creativity and drive to make the impossible happen <p> <li> <ul> <p> <p> <p> <p> <p> $65000 $65000 a year <p> <p> Brightwheel is committed to internal pay equity and offers a competitive compensation package including base salary equity and benefits In addition our benefits package includes premium medical dental and vision benefits generous paid parental leave a flexible paid time off policy a monthly wellness and productivity stipend and a Learning amp Development stipend <p> <p> For cash compensation brightwheel sets standard ranges for all roles based on function level and geographic location benchmarked against similarstage growth companies In addition to equity our annual cash compensation for this in all USbased locations is a base salary of $65000 There is an additional variable of $60000 for an overall OnTarget Earnings of $125000 <p> <p> <em> Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity gender expression sexual orientation national origin genetics disability age or veteran status <em> <p><p>
Customer Engagement Specialist, Billing
Company: brightwheel
Location: USA
Posted May 04, 2024
Brightwheel, a globally trusted technology brand in early education, aims to provide high-quality education for every child. They are a fully remote team with a diverse and customer-focused workforce. They are seeking a passionate, customer-oriented individual to ensure customer satisfaction, own adoption and renewal goals, and act as the 'voice of the customer'. The role involves daily communication with customers, problem-solving, and collaboration with various teams. Brightwheel offers a competitive compensation package, including a base salary, equity, and benefits.
Head of Customer Engagement
Company: brightwheel
Location: Remote
Posted Apr 23, 2024
<p><b>Our Mission and Opportunity<b><p> <p>Early education is one of the greatest determinants of childhood outcomes is a must for working families and has a lasting social and economic impact Brightwheels vision is to enable high quality early education for every child by giving teachers meaningfully more time with students each day engaging parents in the development of their kids and supporting the small businesses that make up the backbone of the $175 billion early education market Brightwheel is the most loved technology brand in early education globally trusted by thousands of educators and millions of families<p> <p><br ><p> <p><b>Our Team<b><p> <p>We are a fully remote team with employees across every time zone in the US Our team is passionate talented and customerfocused Our exceptional investor group includes Addition Bessemer Venture Partners Chan Zuckerberg Initiative GGV Capital Lowercase Capital Emerson Collective and Mark Cuban <p> <p><br ><p> <p>We believe that everyonefrom our employees to the students teachers and administrators we serve should be given the opportunity to learn and thrive whatever their background may be We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work<p> <p><br ><p> <p><b>Who You Are<b><p> <p>Brightwheel is seeking a Head of Customer Engagement You are a seasoned leader who thrives leading customerfacing teams in challenging and fastpaced startup environments You are excited to take full ownership of our Engagement function with ambitious revenue goals and complex workstreams across upsell expansion and gotomarket for different customer segments and products You have experience in SMB sales engagement or customerfacing operations and know how to balance highquality customer interactions with a datadriven results focussed approach You particularly enjoy the data and operational side of growing and leading teams <p> <p><b>What Youll Do<b> <p><ul><li>Own and relentlessly pursue ambitious goals Net new revenue upsell conversion and customer value<li> <li>Craft and implement a multiyear strategy to realize those goals by investing in people processes and tools<li> <li>Effectively lead your team including leading managers your team will report up to you through multiple layers of leadership and build a deep bench of highperforming leaders <li> <li>Maintain a highperforming culture on your team through ownership and accountability clear goals rapid tracking of results solid coaching amp feedback and rapid recognition amp rewards<li> <li>Efficiently scale your team as brightwheel continues to grow<li> <li>Collaborate with crossfunctional teams to understand challenges and create a highquality customer experience Sales Gotomarket Operations Enablement Analytics Product Marketing<li> <ul><p><b>Qualifications Skills amp Abilities <b> <p><ul><li>10+ years total experience including 3+ years at startups in an operational role operations or management consulting experience is a plus<li> <li>5+ years of people leadership experience including managing managers and driving results through team performance<li> <li>Preference for experience in highvolume sales or customer success at SaaS company covering SMB customers<li> <li>Track record of delivering ambitious results<li> <li>Experience using data to drive longterm strategy and shortterm prioritization high level of comfort in Excelsheets is required<li> <li>Demonstrated ability to break through walls and MakeItHappen in challenging highpressure environments <li> <li>History of coaching developing and championing internal talent<li> <li>Comfortable presenting to and collaborating with senior executives<li> <ul><p> <p><p><i>Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity gender expression sexual orientation national origin genetics disability age or veteran status<i><p> <p><p>
Senior Analytics Engineer
Company: brightwheel
Location: Remote
Posted May 03, 2024
Brightwheel, a globally recognized leader in early education technology, is seeking an Analytics Engineer. The company, trusted by educators and families worldwide, aims to provide high-quality education for every child. The ideal candidate will have extensive SQL and data modeling skills, experience in dbt, and a passion for data-driven problem solving. They will work on building scalable data models, collaborating with business users, and improving data visibility. Brightwheel values diversity and inclusivity, offering equal opportunities to all qualified applicants.