Jobs at brightwheel
321 open positions
Customer Onboarding Coordinator
Company: brightwheel
Location: USA
Posted Apr 18, 2024
<p class=jobDescription> <p> <strong> Our Mission and Opportunity <strong> <p> <p> Early education is one of the greatest determinants of childhood outcomes is a must for working families and has a lasting social and economic impact <a class=fontbold underline fontbold underline postingslink href=httpsmybrightwheelcomcareers rel=noopener noreferrer nofollow target=blank> Brightwheels vision <a> is to enable high quality early education for every child by giving teachers meaningfully more time with students each day engaging parents in the development of their kids and supporting the small businesses that make up the backbone of the $175 billion early education market Brightwheel is the most loved technology brand in early education globally trusted by thousands of educators and millions of families <p> <p> <p> <p> <strong> Our Team <strong> <p> <p> We are a fully remote team with employees across every time zone in the US Our team is passionate talented and customerfocused Our exceptional investor group includes Addition Bessemer Venture Partners Chan Zuckerberg Initiative GGV Capital Lowercase Capital Emerson Collective and Mark Cuban <p> <p> <p> <p> We believe that everyonefrom our employees to the students teachers and administrators we serve should be given the opportunity to learn and thrive whatever their background may be We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work <p> <p> <p> <p> <strong> Who you are <strong> <p> <p> We are rapidly expanding and need gogetters who are excited to help customers adopt new technology that can have a huge impact on their program You are comfortable independently driving critical tasks have an attention to detail and have polished customerfacing phone skills You are also able to collaborate and communicate effectively with experienced Customer Success team members who will train and support you to quickly get up to speed and become a productive member of the team <p> <p> <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Partner with members of the Customer Success team to drive critical and time sensitive tasks that support customers learning how to use the platform <p> <li> <li> <p> Contact customers via phone and email to facilitate call scheduling and collect customer information <p> <li> <li> <p> Communicate clear and concise instructions via email and phone to customers <p> <li> <li> <p> Sort through requests prioritize and report out on task progress and completion <p> <li> <li> <p> Use strong critical thinking and troubleshooting abilities to correctly identify investigate and resolve technical or usage issues <p> <li> <li> <p> Develop expertise in our platform and act as a subject matter expert for our customers <p> <li> <li> <p> Partner with members of the Customer Success team to drive critical and time sensitive tasks that support customers learning how to use the platform <p> <li> <li> <p> Contact customers via phone and email to facilitate clarification and completion of customer requests <p> <li> <li> <p> Exhibit empathy towards our customers and each other at all times <p> <li> <ul> <p> <p> <p> <strong> Qualifications Skills amp Abilities <strong> <p> <ul> <li> <p> 1+ years of professional experience ideally in sales or customer success <p> <li> <li> <p> Highvolume phonebased sales experience a plus SDR or ISR experience at a SaaS company is preferred <p> <li> <li> <p> Good command of English both oral and written and customer service skills active listening provide basic instructions professional demeanor <p> <li> <li> <p> Ability to manage timesensitive tasks and deliver on time every time <p> <li> <li> <p> Great attention to detail nothing can slip through the cracks when were supporting our customers <p> <li> <li> <p> Comfort with working remotely using communication tools such as slack and zoom <p> <li> <li> <p> Experience with CRM systems Salesforce in particular a plus <p> <li> <li> <p> Associates degree Bachelors degree or comparable professional experience Recent graduates welcome to apply <p> <li> <ul> <p> <p> <p> <p> <p> Brightwheel is committed to internal pay equity and offers a competitive compensation package This 5month contract is at an hourly rate of $2163hour for all US locations <p> <p> <p> <p> <em> Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity gender expression sexual orientation national origin genetics disability age or veteran status <em> <p><p>
Sales Training Manager
Company: brightwheel
Location: USA
Posted Apr 12, 2024
Brightwheel, a globally trusted technology brand in early education, is seeking a Sales Training Manager to build a best-in-class training program. The role involves coaching new hires, providing ongoing training for existing reps, and partnering with the leadership team to develop a comprehensive training curriculum. The ideal candidate should have 5+ years of sales leadership experience, 1 year as a sales trainer, and 1 year as a sales manager. They should also have 2+ years of sales experience in a closing role, experience selling or training sales reps remotely on a technology product, and exceptional detail orientation and communication skills.
Staff Android Engineer
Company: brightwheel
Location: Remote
Posted Apr 23, 2024
<p><b>Our Mission and Opportunity<b><p> <p>Early education is one of the greatest determinants of childhood outcomes is a must for working families and has a lasting social and economic impact Brightwheels vision is to enable high quality early education for every child by giving teachers meaningfully more time with students each day engaging parents in the development of their kids and supporting the small businesses that make up the backbone of the $175 billion early education market Brightwheel is the most loved technology brand in early education globally trusted by thousands of educators and millions of families<p> <p><br ><p> <p><b>Our Team<b><p> <p>We are a fully remote team with employees across every time zone in the US Our team is passionate talented and customerfocused Our exceptional investor group includes Addition Bessemer Venture Partners Chan Zuckerberg Initiative GGV Capital Lowercase Capital Emerson Collective and Mark Cuban <p> <p><br ><p> <p>We believe that everyonefrom our employees to the students teachers and administrators we serve should be given the opportunity to learn and thrive whatever their background may be We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work<p> <p><br ><p> <p><b>Who You Are<b><p> <p>Brightwheel is seeking an experienced Staff Android Engineer to join the mobile team You will be part of a team responsible for maintaining and improving our mobile platform architecture while working closely with other Product Engineering teams to build userfacing products and features You are comfortable taking into consideration both technical and business drivers to most efficiently deliver value You are an excellent collaborator and also accustomed to taking ownership and initiative as a technical leader on small teams or even large teams Most importantly you are eager to have the opportunity to do all of this in a dynamic startup environment where scrappiness flexibility and creativity will be required every single day<p> <p><br ><p> <p><b>What Youll Do<b> <p><ul><li>Develop software solutions for complex product engineering projects towards a business goal ship software that matters to our customers and to our company<li> <li>Be a steward of quality scalability and performance Youll propose define and work on projects to ensure that we have a solid foundation that serves our customers and enables the team to continue building a great product<li> <li>Lead complex projects that involve multiple engineers sometimes across functions eg backendweb<li> <li>Collaborate closely with product managers and designers to shape and define features while balancing platformspecific technical concerns business goals and user impact<li> <li>Design and architect new software systems or introduce new technologies as appropriate to support brightwheels growth<li> <li>Improve engineering velocity by implementing best practices and frameworks improve coding efficiency and quality across the team<li> <li>Proactively identify and diagnose issues of reliability and performance rapidly deploy code to address issues<li> <li>Drive sound datadriven decisionmaking analyze data insights to uncover opportunities to improve architecture for a great customer experience<li> <li>Promote excellence in engineering process amp culture across teams<li> <li>Collaborate effectively with technical as well as nontechnical functions across the company with empathy promote technical learning across teams<li> <li>Mentor peers and junior engineers Build trust and respect in the team <li> <li>Interview and evaluate engineering candidate technical capabilities to help grow our engineering team<li> <p><br ><p> <ul><p><b>Qualifications Technical Skills<b> <p><ul><li>You must have 5+ years of professional experience working with Android development in a fastmoving team setting<li> <li>You must have deep technical knowledge of the Android development stack standard architectural patterns and its frameworks including expertise in both Kotlin and Java<li> <li>Familiarity with Compose is a plus<li> <li>You should be confident in onboarding yourself to a project and operate with little guidance but know when to ask for help<li> <li>You should be comfortable designing and consuming REST APIs<li> <li>You are comfortable with standard tools such as GitHub Google PlayStore Firebase and analytics tools<li> <li>Familiarity with AWS andor cloudbased web architectures is a plus<li> <p><br ><p> <ul><p><b>Qualifications Essential People Skills<b> <p><ul><li>You focus on business impact you focus on successful outcomes for you and your team and seek out ways to continuously improve<li> <li>You make pragmatic technology choices at work and keep up with new technologies on your own as well <li> <li>You have clear and concise verbal and written communication skills and a proven record of collaborating with empathy<li> <li>You are a selfstarter and will take initiative and leadership when the situation warrants but are also comfortable with delegating or letting others take ownership when appropriate<li> <li>You care deeply about your work and are aware of how your attitude affects those around you<li> <li>You experiment with many different types of development and project methodologies and have a healthy appreciation for what works you drive engineering process and culture improvements<li> <li>You love to teach and learn from your peers<li> <p><br ><p> <ul><p> <p><p><i>Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity gender expression sexual orientation national origin genetics disability age or veteran status<i><p> <p><p>
Director, Head of Sales Operations
Company: brightwheel
Location: Remote
Posted Apr 15, 2024
Brightwheel, a globally recognized leader in early education technology, is seeking a Director of Sales Operations. The ideal candidate will lead a team, manage sales processes, and drive initiatives to success. Brightwheel values diversity and inclusivity, and the role requires experience in SaaS businesses, preferably in the SMB segment. The company is committed to creating a diverse and inclusive work environment.
Chief of Staff
Company: brightwheel
Location: USA
Posted Apr 10, 2024
Brightwheel, a globally trusted technology brand in early education, is seeking a Chief of Staff to join their leadership team. The company aims to provide high-quality early education for every child, engage parents, and support small businesses in the $175 billion early education market. The ideal candidate should have 7-10+ years of experience in top-tier management consulting, banking, and high-growth tech environments, with strong critical thinking, analytical, and communication skills. The role involves owning key executive-level meetings, driving meeting effectiveness, and working on strategic projects aligned with the CEO's priorities. Brightwheel offers a competitive compensation package and is committed to creating a diverse and inclusive work environment.
Associate Sales Recruiter
Company: brightwheel
Location: USA
Posted Apr 18, 2024
<p class=jobDescription> <p> <strong> Our Mission and Opportunity <strong> <p> <p> Early education is one of the greatest determinants of childhood outcomes is a must for working families and has a lasting social and economic impact <a class=fontbold underline fontbold underline postingslink href=httpsmybrightwheelcomcareers rel=noopener noreferrer nofollow target=blank> Brightwheels vision <a> is to enable high quality early education for every child by giving teachers meaningfully more time with students each day engaging parents in the development of their kids and supporting the small businesses that make up the backbone of the $175 billion early education market Brightwheel is the most loved technology brand in early education globally trusted by thousands of educators and millions of families <p> <p> <p> <p> <strong> Our Team <strong> <p> <p> We are a fully remote team with employees across every time zone in the US Our team is passionate talented and customerfocused Our exceptional investor group includes Addition Bessemer Venture Partners Chan Zuckerberg Initiative GGV Capital Lowercase Capital Emerson Collective and Mark Cuban <p> <p> <p> <p> We believe that everyonefrom our employees to the students teachers and administrators we serve should be given the opportunity to learn and thrive whatever their background may be We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work <p> <p> <p> <p> <strong> Who you are <strong> <p> <p> <p> <p> Our Talent team is committed to ensuring brightwheel has the team in place to enable a highquality early education for every child We are seeking a temporary 4month employee to join us as an Associate Sales Recruiter on our growing talent team This individual will partner closely with our Sales department and play a critical role in scaling our evergrowing organization over the coming months This individual will receive dedicated coaching and training It is a great opportunity for someone interested in honing their sales recruiting skills in a fastpaced environment <p> <p> <p> <p> You are someone who is excited to recruit in a highvolume setting and are highly motivated to hit ambitious monthly hiring goals You will work on a team of recruiters collaborating to source screen and sell candidates on our sales role that fuels the growth of our company by acquiring new schools You are a hardworker goaldriven detail and processoriented and are constantly challenging yourself to learn and become better at finding top talent <p> <p> <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Own ambitious hiring goals for highvolume sales roles <p> <li> <li> <p> Build strong diverse pipelines by engaging passive talent and finding creative ways to market your roles and unlock referrals <p> <li> <li> <p> Consistently deliver an excellent candidate experience eg highly responsive build strong rapport provide helpful information ensure focus on inclusive recruitment practices <p> <li> <li> <p> Contribute to strengthening our talent team by proactively sharing learnings and helpful resources <p> <li> <ul> <p> <p> <p> <strong> Qualifications skills amp abilities <strong> <p> <ul> <li> <p> Required 12 years of fullcycle sales recruiting experience sourcing screening and closing candidates <p> <li> <li> <p> Track record of hitting or exceeding sustained ambitious highvolume sales goals <p> <li> <li> <p> Excellent relationship building skills and passion for connecting top talent with exciting career opportunities <p> <li> <li> <p> Strong prioritization and organization skills ability to balance competing priorities while delivering excellent results <p> <li> <li> <p> Commitment to building diverse and inclusive teams and identifying strategies that support and encourage those efforts <p> <li> <li> <p> High degree of professionalism and excellent written and verbal communication skills <p> <li> <ul> <p> <p> <p> <p> <p> $3606 $3606 an hour <p> <p> Brightwheel is committed to internal pay equity and offers a competitive compensation package This 3month contract is at an hourly rate of $3606hr for all US locations <p> <p> <em> Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity gender expression sexual orientation national origin genetics disability age or veteran status <em> <p><p>
Business Operations Manager
Company: brightwheel
Location: USA
Posted Apr 15, 2024
Brightwheel, a globally trusted technology brand in early education, is seeking a talented individual to join their Business Operations team. The role involves driving strategic initiatives, partnering with senior management, and achieving extraordinary results. The ideal candidate should have 4+ years of work experience, exceptional critical thinking skills, strong stakeholder management abilities, and a desire to learn. Brightwheel offers a competitive compensation package and is committed to creating a diverse and inclusive work environment.
Go-To-Market Director - Education
Company: brightwheel
Location: USA
Posted Apr 21, 2024
<p class=jobDescription> <p> <strong> Our Mission and Opportunity <strong> <p> <p> Early education is one of the greatest determinants of childhood outcomes is a must for working families and has a lasting social and economic impact <a class=fontbold underline fontbold underline postingslink href=httpsmybrightwheelcomcareers rel=noopener noreferrer nofollow target=blank> Brightwheels vision <a> is to enable high quality early education for every child by giving teachers meaningfully more time with students each day engaging parents in the development of their kids and supporting the small businesses that make up the backbone of the $175 billion early education market Brightwheel is the most loved technology brand in early education globally trusted by thousands of educators and millions of families <p> <p> <p> <p> <strong> Our Team <strong> <p> <p> We are a fully remote team with employees across every time zone in the US Our team is passionate talented and customerfocused Our exceptional investor group includes Addition Bessemer Venture Partners Chan Zuckerberg Initiative GGV Capital Lowercase Capital Emerson Collective and Mark Cuban <p> <p> <p> <p> We believe that everyonefrom our employees to the students teachers and administrators we serve should be given the opportunity to learn and thrive whatever their background may be We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work <p> <p> <p> <p> <strong> Who you are <strong> <p> <p> Brightwheel is seeking a Director of GoToMarket to own endtoend projects specific to brightwheels Education business This role will report directly to the VP Education The ideal candidate will have extensive experience in growth strategy marketing project management and crossfunctional stakeholder management <p> <p> <p> <p> Central to our mission we are seeking team members who are aligned with and embody our <a class=fontbold underline fontbold underline postingslink href=httpsmybrightwheelcomabout rel=noopener noreferrer nofollow target=blank> leadership principles <a> We value individuals who are sharp scrappy and able to find insights and move to quick action with a high degree of quality <p> <p> <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Drive revenue growth and acquire customers initiate scope and lead crossfunctional projects related to customer adoption and retention focusing on the adoption of our Education amp Curriculum products <p> <li> <li> <p> Lead Education GTM team directing strategy for sales amp sales enablement marketing events and customer success in collaboration with central teams to execute the strategic direction <p> <li> <li> <p> Partner with Finance and the VPGM of Education to develop goals and then identify resourcing needs and systems improvements required to accomplish our ambitious growth plans <p> <li> <li> <p> Own and manage endtoend projects and results impacting the customer journey collaborating closely with senior leadership across Sales Marketing Customer Success Product and Operations <p> <li> <li> <p> Develop appropriate metrics to run the business and keep the leadership team apprised of performance then implement measure and evaluate the ongoing impact of new customer projects and initiatives to improve performance where necessary to meet goals <p> <li> <li> <p> Facilitate decisionmaking and execution by leading key stakeholders and contributors and surfacing required information to make critical decisions <p> <li> <li> <p> Act as a key stakeholder balancing both shortterm and longterm business objectives with a keen eye for the customer experience <p> <li> <ul> <p> <p> <p> <strong> Qualifications Skills amp Abilities <strong> <p> <ul> <li> <p> 10+ years of experience in strategy marketing operational experience in a high growth environment <p> <li> <li> <p> 3+ years of managing a high performing team <p> <li> <li> <p> Experience in owning crossfunctional projects from ideation to completion track record in effectively influencing cross functional teams <p> <li> <li> <p> Proven track record of building and managing complex programs with measurable results and high impact <p> <li> <li> <p> Functional expertise in sales strategy and marketing campaigns <p> <li> <li> <p> Process + Results Driven A track record of consistently delivering excellent results in a fastpaced environment Proficient in analytics critical thinking and reasoned judgment <p> <li> <li> <p> Combination of high level thinking with the ability to get hands dirty to build from scratch <p> <li> <li> <p> Resourceful and scrappy problem solver a keen ability to find and filter necessary information and solve problems <p> <li> <li> <p> An ability to lead and influence across peers and drive crossfunctional efforts with passion empathy integrity and transparency <p> <li> <li> <p> Patience drive and appetite for startup benefits and challenges <p> <li> <li> <p> A customerfirst mentality <p> <li> <ul> <p> <p> <p> <p> <p> $153000 $235000 a year <p> <p> Brightwheel is committed to internal pay equity and offers a competitive compensation package including base salary equity and benefits Our benefits package includes premium medical dental and vision benefits generous paid parental leave a flexible paid time off policy a monthly wellness and productivity stipend and a Learning amp Development stipend <p> <p> For cash compensation brightwheel sets standard ranges for all roles based on function level and geographic location benchmarked against similarstage growth companies Multiple factors determine final offer amounts including geographic location candidate experience and expertise If you have questions about the compensation band for your region please ask your recruiter <p> <p> <em> Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity gender expression sexual orientation national origin genetics disability age or veteran status <em> <p><p>
Inside Sales Manager
Company: brightwheel
Location: USA
Posted Apr 17, 2024
<p class=jobDescription> <p> <strong> Our Mission and Opportunity <strong> <p> <p> Early education is one of the greatest determinants of childhood outcomes is a must for working families and has a lasting social and economic impact <a class=fontbold underline fontbold underline postingslink href=httpsmybrightwheelcomcareers rel=noopener noreferrer nofollow target=blank> Brightwheels vision <a> is to enable high quality early education for every child by giving teachers meaningfully more time with students each day engaging parents in the development of their kids and supporting the small businesses that make up the backbone of the $175 billion early education market Brightwheel is the most loved technology brand in early education globally trusted by thousands of educators and millions of families <p> <p> <p> <p> <strong> Our Team <strong> <p> <p> We are a fully remote team with employees across every time zone in the US Our team is passionate talented and customerfocused Our exceptional investor group includes Addition Bessemer Venture Partners Chan Zuckerberg Initiative GGV Capital Lowercase Capital Emerson Collective and Mark Cuban <p> <p> <p> <p> We believe that everyonefrom our employees to the students teachers and administrators we serve should be given the opportunity to learn and thrive whatever their background may be We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work <p> <p> <p> <p> <strong> Who you are <strong> <p> <p> brightwheel is seeking an Outbound FullCycle Manager to lead a team of outbound Account Executives to exceed goals in a highvelocity sales environment Your team will grow brightwheels customer base via outbound cold calling to build a pipeline and closing their own deals You have a strong drive to enable others you are a coach and a mentor and you get a thrill from seeing others succeed You are dedicated to creating an environment where your team is highly engaged and doing their best work You love doing this in a fastpaced and constantly changing startup environment <p> <p> <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Achieve ambitious goals through your team <p> <li> <li> <p> Motivate account executives to buildmanage their own pipelines by outbound cold calling and closing their own deals <p> <li> <li> <p> Create a highperforming team by hiring setting clear expectations training motivating identifying areas for improvement in partnership with SalesOps providing coaching and recognizing success <p> <li> <li> <p> Contribute to our constantly improving sales processes and tools scripts emails etc <p> <li> <li> <p> Take ownership in creating a team culture that is highenergy and grounded in our leadership principles with a heavy focus on Delivering Value for Customers Getting Better Every Day and Achieving Ambitious Results <p> <li> <li> <p> Have an impact on transforming early education for every teacher parent and child <p> <li> <ul> <p> <p> <p> <strong> Qualifications Skills amp Abilities <strong> <p> <ul> <li> <p> 2+ years as an Inside Sales Rep andor Account Executive must include phonebased experience cold calling and closing deals <p> <li> <li> <p> 2+ years as a people manager in sales demonstrated ability to drive efficient pipeline management and forecasting practices use data and call breakdowns to identify opportunities for improvement provide constructive feedback that leads to performance improvement achieve ambitious goals via the team <p> <li> <li> <p> Preference for experience in highvelocity sales SaaS and startups <p> <li> <li> <p> Comfort with various CRMs and customer engagement tools eg SFDC Outreach Gong etc <p> <li> <li> <p> Excellent communication organization and timemanagement skills <p> <li> <ul> <p> <p> <p> <p> <p> Brightwheel is committed to internal pay equity and offers a competitive compensation package including base salary equity and benefits Our benefits package includes premium medical dental and vision benefits generous paid parental leave a flexible paid time off policy a monthly wellness and productivity stipend and a Learning amp Development stipend <p> <p> <p> <p> For cash compensation brightwheel sets standard ranges for all roles based on function level and geographic location benchmarked against similarstage growth companies <p> <p> <p> <p> In addition to equity our annual cash compensation for this role is an annual salary range of $56000$70000 with an additional variable bonus creating an overall ontarget earning range of $112000$140000 <p> <p> <p> <p> <em> Brightwheel is committed to creating a diverse and inclusive work environment and is an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity gender expression sexual orientation national origin genetics disability age or veteran status <em> <p><p>
Head of Customer Engagement
Company: brightwheel
Location: USA
Posted Apr 01, 2024
Brightwheel, a globally trusted technology brand in early education, is seeking a Head of Customer Engagement. The ideal candidate is a seasoned leader with 10+ years of experience, including 3+ years in startups. They should have 5+ years of people leadership experience, preferably in high-volume sales or customer success at a SaaS company. The role involves owning and pursuing ambitious revenue goals, leading a team, and collaborating with cross-functional teams to create a high-quality customer experience. Brightwheel offers a competitive compensation package with a strong emphasis on equity-based compensation and a comprehensive benefits package.
Customer Account Specialist
Company: brightwheel
Location: USA
Posted Apr 01, 2024
Brightwheel is a globally trusted technology brand in early education, aiming to provide high-quality education for every child. The company is fully remote, with a diverse and customer-focused team. They are seeking a customer-focused individual to ensure customer retention and drive resolutions. The role involves owning renewal and retention goals, communicating with customers, and partnering with various teams. Qualifications include experience in customer success, account management, or sales, with a proven track record of hitting challenging goals. The company offers a competitive compensation package, including base salary, equity, and benefits.
Senior HR Business Partner
Company: brightwheel
Location: USA
Posted Apr 01, 2024
Brightwheel, a globally trusted technology brand in early education, is seeking a Senior HR Business Partner to drive department-level people strategy and serve as a trusted advisor. The role involves building scale and improving employee-facing processes, supporting talent development, coaching and developing managers, being a voice for employees, and championing the company's culture. The ideal candidate should have proven experience in a business partner role in a fast-growth environment, strong interpersonal skills, and a commitment to diversity, equity, and inclusion.