Jobs at CarMax
5,654 open positions
CarMax is the largest private used‑car retailer in the United States, blending automotive sales with a data‑driven tech stack that powers pricing, inventory management, and the online buying experience.
The company hires software engineers, data scientists, product managers, UX designers, and cloud infrastructure specialists, often seeking candidates who can turn complex datasets into actionable insights for a high‑volume retail operation.
By reviewing CarMax listings on Job Transparency, you gain instant access to salary ranges, employee sentiment, and real‑time job counts, giving you a clear view of compensation and workplace culture before you apply.
Analyst, Customer Relations (Hybrid)
Company: CarMax
Location: Richmond, VA
Posted May 27, 2024
The Customer Relations Analyst at CarMax is a crucial role responsible for advocating for customers and resolving escalated concerns. This position involves collaborating with various Home Office teams and store management to ensure customer satisfaction. The ideal candidate should have strong analytical skills, decision-making abilities, and excellent communication skills. They must be able to handle complex tasks, manage time effectively, and maintain a positive attitude even in stressful situations. CarMax values its employees and offers opportunities for career growth and development.
Senior Data Engineer (Multiple Positions)
Company: CarMax
Location: Richmond, VA
Posted Jun 09, 2024
CarMax is seeking a data engineer with a Master's degree in Computer Science, Decision Science, Engineering, Statistics, or a related field, and three years of experience in data engineering. The role involves collaborating with stakeholders to develop data solutions, build data pipelines, and create data marts. The ideal candidate should have experience with Teradata, Python, Informatica, Agile teams, DevOps practices, SQL and Informatica job performance tuning, and cloud data warehouse solutions like Snowflake, Synapse, or Redshift. CarMax offers a remote position with the possibility of working onsite in Richmond, VA, if within 100 miles. CarMax is recognized as one of the FORTUNE 100 Best Companies to Work For®.
Customer Specialist
Company: CarMax
Location: Minneapolis–Saint Paul, MN
Posted Jun 09, 2024
The job posting for a Customer Specialist at CarMax emphasizes the importance of providing exceptional customer service, building rapport, and understanding customer needs. The role involves guiding customers through the buying and selling process, conducting vehicle condition assessments, and performing various administrative tasks. CarMax is known for its honesty, transparency, and high-energy retail sales environment. The company values teamwork, integrity, and diversity, and offers opportunities for career growth. The ideal candidate should have strong communication skills, the ability to build relationships, and experience in sales and customer service.
Customer Specialist
Company: CarMax
Location: Hartford, CT
Posted Jun 17, 2024
The job posting for a Customer Specialist at CarMax emphasizes the importance of providing exceptional customer service, building rapport, and understanding customer needs. The role involves guiding customers through the buying and selling process, conducting vehicle condition assessments, and performing various administrative tasks. CarMax is known for its honesty, transparency, and high-energy retail sales environment. The ideal candidate should have strong communication skills, confidence, and the ability to build and maintain relationships. Sales and customer service experience is preferred, along with basic skills in Microsoft Office Suite. CarMax is an equal opportunity employer committed to training and diversity.
Customer Specialist
Company: CarMax
Location: Other US Location
Posted May 27, 2024
The job posting for a Customer Specialist at CarMax emphasizes the importance of providing exceptional customer service, building rapport, and understanding customer needs. The role involves guiding customers through the buying and selling process, conducting vehicle condition assessments, and performing various administrative tasks. CarMax is known for its honesty, transparency, and high-energy retail sales environment. The company values teamwork, integrity, and diversity, and offers opportunities for career growth. The ideal candidate should have strong communication skills, the ability to build relationships, and experience in sales and customer service.
Sr Manager, Marketing Technology & Digital Data Analytics
Company: CarMax
Location: Richmond, VA
Posted May 26, 2024
CarMax is seeking a Senior Technology Manager to lead and empower a team of engineers in Marketing Technology and Digital Data Strategy. The role involves leveraging digital asset tagging solutions, championing technology solutions connected with data, and ensuring the right skills are used to solve problems. The ideal candidate should have 7+ years of technology experience, 5+ years of software/systems engineering leadership experience, and experience with Agile practices. CarMax offers a flexible work environment, opportunities for career growth, and a commitment to diversity and inclusion.
Customer Specialist
Company: CarMax
Location: New York City, NY
Posted Jun 17, 2024
CarMax is seeking a Customer Specialist to provide exceptional service, guide customers through the car buying and selling process, and ensure a positive experience. The role involves communicating effectively with teams, conducting vehicle condition assessments, and performing administrative duties. The ideal candidate will have strong communication skills, confidence, and the ability to build relationships. No specific educational requirements are mentioned, but sales and customer service experience is preferred. CarMax offers competitive pay, benefits, and opportunities for career growth.
Customer Specialist
Company: CarMax
Location: Other US Location
Posted May 19, 2024
CarMax is a high-energy retail sales environment where you will work as a team to meet goals and handle a wide range of customer interactions. The company is committed to delivering an honest, transparent and high-integrity experience to customers.
Customer Advisor
Company: CarMax
Location: Washington DC
Posted Jun 17, 2024
CarMax is seeking a Service Customer Advocate to deliver exceptional customer service by acting as a liaison between the customer and retail technician or mechanical associate. The role involves meeting and greeting customers, assisting with incoming service calls, accurately interviewing and documenting customer concerns, establishing specific call times, creating repair orders, obtaining accurate estimates, consulting with customers regarding needed repairs, reviewing repair orders, closing and invoicing repair orders, collecting service payments, and ensuring all customer concerns are addressed and resolved in a timely manner. The ideal candidate will demonstrate exceptional interpersonal, communication, and customer service skills, have intermediate computer skills, and be able to work in a high-energy, fast-paced environment. CarMax offers competitive pay, benefits, and opportunities for career growth.
Customer Specialist
Company: CarMax
Location: Other US Location
Posted Jun 17, 2024
The job posting for a Customer Specialist at CarMax emphasizes the importance of providing exceptional customer service, building rapport, and understanding customer needs. The role involves guiding customers through the buying and selling process, conducting vehicle condition assessments, and performing various administrative tasks. CarMax is known for its honesty, transparency, and high-energy retail sales environment. The company values teamwork, integrity, and diversity, and offers opportunities for career growth. The ideal candidate should have strong communication skills, the ability to build relationships, and experience in sales and customer service.
Senior Software Engineer (Multiple Positions)
Company: CarMax
Location: Richmond, VA
Posted May 19, 2024
CarMax is seeking a candidate with a Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field, and eight years of experience in application development, Enterprise Content Management, and related technologies. The role involves working with store associates to understand customer needs, collaborating with colleagues to develop solutions, and providing enhancements for document generation, consumption, and management. The candidate will also provide technical support and be part of the development process from end to end. CarMax is recognized as a FORTUNE 100 Best Company to Work For and is committed to diversity and equal opportunity.
Sr. Manager, Application Systems
Company: CarMax
Location: Richmond, VA
Posted May 27, 2024
CarMax is seeking a Senior Technology Manager for its Corp Office West Crk in Richmond, Virginia. The role involves partnering with business areas to provide technology solutions, strategic planning, and leading a team of engineers using Agile framework. The ideal candidate should have a passion for IT, strong communication skills, and experience in managing direct reports and software projects. CarMax offers a fast-paced, innovative environment with opportunities for career growth and development.