Jobs at CarMax
5,654 open positions
CarMax is the largest private used‑car retailer in the United States, blending automotive sales with a data‑driven tech stack that powers pricing, inventory management, and the online buying experience.
The company hires software engineers, data scientists, product managers, UX designers, and cloud infrastructure specialists, often seeking candidates who can turn complex datasets into actionable insights for a high‑volume retail operation.
By reviewing CarMax listings on Job Transparency, you gain instant access to salary ranges, employee sentiment, and real‑time job counts, giving you a clear view of compensation and workplace culture before you apply.
Analyst II, EUC
Company: CarMax
Location: Atlanta, GA
Posted May 19, 2024
CarMax is seeking an Analyst II for the Technology Operations, End User Computing team. The role involves assisting with design and maintenance of engagement models for end user systems and applications. The successful candidate will work alongside senior team members and platform engineering teams to implement processes for continuous delivery, optimization, monitoring, infrastructure support, and implementation. They will also be responsible for assessing issues, creating and maintaining documentation, researching problems, assisting with computer security policies, and providing 24x7 support for critical production systems. The ideal candidate should have 2+ years of experience in IT, strong problem-solving skills, excellent communication skills, and experience with various hardware/software platforms and cloud services.
Sr. Analyst, Funding Analytics (FP&A) - Hybrid
Company: CarMax
Location: Atlanta, GA
Posted May 06, 2024
<p>9002 Carmax Auto Finance 225 Chastain Meadows Ct NW Kennesaw Georgia 30144 <p> <p>CarMax the way your career should be <p> <p><b>Job Description<b> <p> <p><b>What you will do <b> <p> <ul><li>Leverage data to develop a deep understanding of CAFs business operations and growth strategies <li> <li>Use database toolssoftware to extract key data analyze trends model predictive analytics and identify targeted areas for innovation and testing using a combination of statistical and database tools focus on the more complex areas of the business<li> <li>Demonstrate strong teamwork by partnering effectively with others to meet common objectives Be able to lead crossfunctional projects within the CAF organization<li> <li>Review and analyze existing business strategies and be prepared to recommend and implement new processes or strategies based upon the dataanalysis<li> <li>Produce reports and analysis for monthly portfolio performance tracking and evaluation<li> <li>Coach and train more junior analysts<li> <ul><p><b>Purpose of the role<b> <p> <p>Our companys success is motivated by our customercentric datainformed approach to problem solving with an unparalleled focus on a company culture that supports our associates and our community This role will have a direct hand in this effort by leveraging your creative analytical abilities to innovate and develop strategies that position CarMax Auto Finance ahead of the industry curve It takes a tenacious enthusiasm for problemsolving combined with an inherent passion for doing whats right to balance the needs of the business and our customers in these endeavors You will be entrusted to work independently in an environment that is collaborative fastpaced and teamworkcentric A candidate will use advanced analytics to provide business insights to business leaders with similar or different business backgrounds through effective communications both verbally and thru presentations This Associate must be passionate about using data to drive business decisions have experience working within an analytical team and have the ability to coach and guide more junior analysts <p> <p><b>Qualifications and Requirements<b> <p> <ul><li>Degree in an analytical major Mathematics Finance Economics Engineering etc with evidence of academic achievement required <li> <li>2 3 years of experience in an analytical or strategic role or a combination of work experience and an advanced degree<li> <li>Strong technical ability to access manipulate and interpret data<li> <li>Ability to understand complex business problems and design effective solutions<li> <li>Proficiency with computers general software Excel and PowerPoint are required<li> <li>Working proficiency in technical tools including spreadsheet applications SQL Tableau RPython <li> <ul><p><b>Work Location and Arrangement<b> This role will be based out of the Kennesaw GA Office and has a Hybrid work arrangement in office 2 days a week <p> <p><b>About CarMax <b> <p> <p>CarMax disrupted the auto industry by delivering the honest transparent and highintegrity experience customers want and deserve This innovative thinking around the way cars are bought and sold has helped us become the nations largest retailer of used cars with over 200 locations nationwide <p> <p>Our amazing team of more than 25000 associates work together to deliver iconic customer experiences Along the way we help every associate grow their career and achieve their best at work and in their community We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For® <p> <p>CarMax is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race color religion sex sexual orientation gender identity genetic information national origin protected veteran status disability status or any other characteristic protected by law <p> <p>Upon an applicants request CarMax will consider reasonable accommodation to complete the CarMax Job Application<p>
Sr. Analyst, Accounting Systems
Company: CarMax
Location: Richmond, VA
Posted May 12, 2024
CarMax is a company that values its employees and provides a positive work environment. The job description highlights the opportunities for growth and development, as well as the company's commitment to diversity and inclusion.
Front Line Manager
Company: CarMax
Location: Atlanta, GA
Posted Apr 29, 2024
CarMax offers a comprehensive four-month training program for new Front-Line Managers in the Service Operations department. The program covers roles and responsibilities, end-to-end production processes, and fundamental management skills. Upon successful completion, new managers can be placed in various roles such as Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager. Qualifications include 3+ years of managerial experience, ability to multi-task, and strong communication skills. The working conditions involve a combination of indoor and outdoor work, and may require working in noisy situations and/or inclement weather conditions.
Analyst, App Sys Support
Company: CarMax
Location: Richmond, VA
Posted May 06, 2024
<p>8116 Midtown Office 2220 W Broad Street Richmond Virginia 23220 <p> <p>CarMax the way your career should be <p> <p>The Technical Support Analyst I reviews analyzes and evaluates Information Technology systems operations tickets to provide application support to CarMax endusers This support can be either reactive to production problems systems outages and immediate business changes or this support can be proactive in order to support planned business objectives The Technical Support Analyst I will be expected to learn and utilize different tools processes and services as well as work with mentors and peers to understand the systems under their responsibility The Technical Support Analyst I will be expected to resolve basic application problems leveraging a knowledge base and partner with other team members to resolve the more complicated customer issues <p> <p>This person will frequently be found interacting with business users in the field and at the home office in order to better understand the issue and communication regarding the resolution <p> <p>Requires a bachelors degree in an IT related area or a minimum of 2 years of experience in a support related field Relies on experience and judgment to plan and accomplish goals Good at managing multiple priorities and staying organized Looking for a creative and motivated problem solver Reports directly to a team manager <p> <p><b>PRIMARY DUTIES AND RESPONSIBILITIES<b> <p> <p><b>Work Requirements<b> <p> <ul><li>Ability to Maintain ticket levels within SLAs<li> <li>Ability to debug and troubleshoot through basic problems<li> <li>Ability to do root cause analysis and identify short term solutions<li> <li>Ability to appropriately use team support documentation<li> <li>Ability to resolve tickets in our systems with accuracy and completeness<li> <ul><ul><li>Ability to write and understand basic SQL<li> <li>Ability to write knowledge base articles<li> <ul><ul><li>Ability to monitor systems and application performance in order to highlight problems or suggest further improvements<li> <ul><ul><li>Ability to do independent analysis and decision making<li> <ul><ul><li>Ability to evaluate and prioritize multiple tasks and stay organized<li> <li>Ability to effectively track and report on the progress of work<li> <li>Strong communications skills<li> <li>Actively participate in Support Center of Excellence<li> <ul><p><b>Special Projects <b> <p> <p><b>Schedule Requirements<b> <p> <ul><li>Participate in a 24x7 oncall rotation and after hours support as scheduled<li> <ul><p><b>EducationExperience<b> <p> <ul><li>2 years technicalsupport experience required or 4 years degree in IT related course of study<li> <ul><p>Work Location and Arrangement This role can be based out of the Richmond VA Technology Innovation Center or the Dallas Technology hub and have a Hybrid work arrangement <p> <p><b>About CarMax <b> <p> <p>CarMax disrupted the auto industry by delivering the honest transparent and highintegrity experience customers want and deserve This innovative thinking around the way cars are bought and sold has helped us become the nations largest retailer of used cars with over 200 locations nationwide <p> <p>Our amazing team of more than 25000 associates work together to deliver iconic customer experiences Along the way we help every associate grow their career and achieve their best at work and in their community We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For® <p> <p>CarMax is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity genetic information national origin protected veteran status disability status or any other characteristic protected by law <p> <p>Upon an applicants request CarMax will consider reasonable accommodation to complete the CarMax Job Application<p>
Analyst II EUC
Company: CarMax
Location: Other US Location
Posted May 10, 2024
CarMax is seeking an Analyst II for a remote position in Topeka, Kansas. The role involves assisting with design and maintenance of engagement models for end user systems and applications. The successful candidate will work alongside senior team members and platform engineering teams to implement processes for continuous delivery, optimization, monitoring, infrastructure support, and implementation. The position requires a delivery-focused individual with excellent communication skills, strong problem-solving abilities, and experience with various hardware/software platforms, including Windows OS, MAC OS, Microsoft Office 365, and more. CarMax is an equal opportunity employer committed to diversity and inclusion.
Architect - Application Systems (Multiple Positions)
Company: CarMax
Location: Richmond, VA
Posted Apr 29, 2024
CarMax is seeking a Digital Commerce expert to participate in the roadmap, design architectures, and create full-stack digital experiences. The role involves hands-on systems design, DevOps principles, and fostering a culture of experimentation. The candidate will work with various teams to deliver a unified commerce experience, drive consensus on architecture, and identify opportunities for stability and resiliency. They will also maintain a deep knowledge of the technology ecosystem and retail industries, and develop design diagrams and prototypes. Qualifications include a Bachelor's degree in IT or related field, eight years of experience, and expertise in application development, ERP solutions, cloud technologies, and DevOps capabilities.
Data & Analytics Cloud Platform Engineer
Company: CarMax
Location: Richmond, VA
Posted May 04, 2024
<p>8116 Midtown Office 2220 W Broad Street Richmond Virginia 23220 <p> <p>CarMax the way your career should be <p> <p><b>About this job<b> <p> <p>At CarMax we are industry disruptors At the heart of our innovation is new digital products Working on many different aspects of the customer experience our Engineers research and discover new opportunities and shape products to fulfill them From inception to completion you will develop tools and technology learning quickly from our spirit of experimentation You will have a direct impact on improving the performance of our business and ensuring customers can buy the vehicles they want in a way that is right for them <p> <p>The Data and Analytics Engineering Platform team is critical to making our organizations data strategy successful You will play a key role in building and managing modern adaptive datadriven and secure platforms and processes to enable Data amp Analytics Engineering as well as capturing and reporting on Azure cost data and identifying savings opportunities You should have strong fundamentals of FinOps DataSoftware Engineering DevOps and handson experience with Azure Cloud services You will work on crossfunctional initiatives and projects <p> <p><b>Roles and Responsibilities<b> <p> <ul><li>Design implement and maintain data pipelines integrating cost data from Azure Databricks and Snowflake<li> <li>Design implement and maintain dashboards alerts and visualizations for Azure Databricks and Snowflake cost data<li> <li>Collaborate with other data teams to identify cost anomalies and savings opportunities<li> <li>Design and implement intelligent predictable reliable scalable costefficient and easytouse platforms and frameworks for Data Science Machine Learning DSML Enterprise Data LakeWarehouse EDLEDW and Master Data Management MDM functions<li> <li>Evaluate capacity requirements and automate necessary scaling within Azure environment<li> <li>Implement Azure cloud capabilities including but not limited to Data Factories Batch Accounts storage Key Vaults Log Analytics and automated deployments<li> <li>Implement configure monitor and maintain cloud based Data amp Analytics platforms such as Databricks and Snowflake Troubleshoot and resolve environment performance issues connectivity issues and security issues<li> <li>Selfdirected and able to balance the priorities of multiple teams systems and products<li> <li>Work collaboratively in teams and develop meaningful relationships to achieve common goals<li> <li>Streamline development and operation processes via continuous integration deployment automated testing while leveraging SRE principles<li> <li>Drive efficient resolution for system outages as well as performance and functional shortcomings Engage in critical support situations and effectively efficiently and quickly drive successful resolution<li> <ul><p><b>Minimum Qualifications<b> <p> <ul><li>3+ years experience with FinOps and Azure cost management including forecasting alerting and showback and chargeback models<li> <li>3+ years experience with reporting and visualization tools such as Tableau or Power BI<li> <li>5+ years Cloud Platform Engineering experience in an enterpriselevel environment<li> <li>Advanced proficiency with Python SQL GitHub Azure DevOps Bicep templates and PowerShell is required<li> <li>5+ years of DevOps experience with a clear understanding of related tools structure and processes working in an AgileScrum setting<li> <li>3+ years leading the endtoend design and development of scalable services to be consumed by the enterprise including monitoring and production support<li> <li>Experience in evaluating and purchasing Azure cost savings plans and reserved instances<li> <li>Experience in DevOps and SRE practices testing frameworks Infrastructure as Code and building CICD pipelines<li> <li>Excellent communication skills with the ability to adapt to various audience types<li> <li>Experience on a fastpaced highly collaborative agile team within a Productoriented organization<li> <li>Effective problemsolving analytical thinking and a cloudnative and securityfirst mind set<li> <li>Strong documentation communication and presentation skills<li> <li>Ability to positively influence team norms culture and technical vision<li> <ul><p><b>Preferred Qualifications<b> <p> <ul><li>BachelorsMasters in Computer Science or equivalent area<li> <li>Experience with cloud services such as Snowflake Databricks Data Factory Event Hub Functions Batch Key Vault and Log Analytics<li> <li>Azure Administrator certification Solution Architect or Databricks Platform Administrator certification Snowflake SnowPro certification is a strong plus<li> <li>Familiarity with microservices software architecture<li> <li>Machine Learning experience is preferred<li> <ul><p><b>About CarMax<b> <p> <p>CarMax disrupted the auto industry by delivering the honest transparent and highintegrity experience customers want and deserve This innovative thinking around the way cars are bought and sold has helped us become the nations largest retailer of used cars with over 200 locations nationwide <p> <p>Our amazing team of more than 25000 associates work together to deliver iconic customer experiences Along the way we help every associate grow their career and achieve their best at work and in their community We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For® <p> <p>Our Commitment to Diversity and Inclusion <p> <p>CarMax is committed to bringing together people from different backgrounds and perspectives providing employees with a safe welcoming and inclusive work environment <p> <p>CarMax is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity gender expression genetic information national origin protected veteran status disability status and any other characteristics protected by law <p> <p>Work Location and Arrangement This role will be based out of one of the following locations and have a Hybrid work arrangement<b><b> <p> <ul><li>Richmond VA Technology Innovation Center<li> <li>Dallas TX Technology Hub<li> <ul><p>Work Authorization Applicants must be currently authorized to work in the United States on a fulltime basis <p> <p>Upon an applicants request CarMax will consider reasonable accommodation to complete the CarMax Job Application<p>
Manager, Parcel and Mail Operations
Company: CarMax
Location: Richmond, VA
Posted May 11, 2024
CarMax is seeking a dynamic and experienced individual to join their team as a Manager, Parcel and Mail Operations. The role involves leading a team, designing and optimizing a reporting platform, improving processes, managing vendors, training teams, and managing projects. The ideal candidate should have a Bachelor's degree, proven experience in analytics and Parcel and Mail Operations, strong leadership skills, expert MS Office skills, and project management experience. CarMax is committed to diversity and inclusion.
Customer Advisor
Company: CarMax
Location: Jacksonville, FL
Posted Apr 29, 2024
The job description is for a Customer Service Representative at CarMax, a leading used car retailer. The role involves delivering exceptional customer service by acting as a liaison between customers and technicians. Key responsibilities include meeting and greeting customers, assisting with service calls, documenting customer concerns, creating repair orders, and ensuring customer understanding of repairs. The job requires strong interpersonal and communication skills, intermediate computer skills, and the ability to work in a fast-paced environment. CarMax is recognized for its commitment to training, diversity, and is one of the FORTUNE 100 Best Companies to Work For.
Principal Engineer, Cloud
Company: CarMax
Location: Richmond, VA
Posted May 04, 2024
<p>8116 Midtown Office 2220 W Broad Street Richmond Virginia 23220 <p> <p>CarMax the way your career should be <p> <p><b>About this job<b> <p> <p>At CarMax we are industry disruptors At the heart of our innovation is new digital products As an Operations team our Principal Engineers research and discover new opportunities to ensure that our products which provide our seamless customer experience have a strong foundation You will iterate and evolve the cloud platform and applications used to manage the platform and will develop tools and technologies learning quickly from our spirit of experimentation You will have an impact on ensuring that our applications are reliable and resilient by using cloud concepts and technologies Through strong partnerships and influencing other engineers architects and management with new ideas that push the teams forward you will contribute to the overall Carmax Strategy as we build and deliver an exceptional customer experience to ensure customers can buy the vehicles they want in a way thats right for them <p> <p><b>What you will do Essential Responsibilities<b> <p> <ul><li>Work with fellow associates to develop and build selfservice capabilities and automation to enable our internal customers to move quickly and deliver on the needs of the business<li> <li>Collaborate with colleagues in design product management and systems architecture to develop experimental solutions and bring great ideas to life<li> <li>Influence direction and provide technical leadership internally and externally to the team offering innovative ideas that contribute to building winwin solutions through continuous feedback and critique within an agile environment<li> <li>Consult with internal customer and continually evolve the platform and its operations using solid engineering and agile practices<li> <li>Stay on top of industry trends and best practices to continuously improve what we do and ensure our customer experience is the best it can be<li> <ul><p><b>Purpose of the role<b> <p> <p>It takes a passion for technology to develop and iterate on innovative solutions to problems You will partner with Engineers Architects and Leaders in product and technology to influence the direction for the organization as we establish the patterns guidance and design for building and deploying cloud infrastructure to support our customer facing applications You will be a technical mentor to other Engineers and server as an expert in supporting multiple areas of the Business You should have strong communications skills a strong sense of ownership a passion for customer service and a deep technical understanding of how the cloud platform can contribute to the overall successful of our application development <p> <p><b>Qualifications and Requirements<b> <p> <ul><li>Bachelors Degree in Computer Science or related Technology field or equivalent experience and 7+ years of work experience or<li> <li>Masters degree in Computer Science or related Technology field or equivalent experience and 5+ years of work experience<li> <ul><p><b>Cloud Specific <b><b>Qualifications<b><b> and Requirements<b> <p> <ul><li>4+ years of working in and building Infrastructure within a cloud platform Azure preferred AWS Google with relatable experience<li> <li>3+ years scripting or coding experience with one or more languages<li> <li>Deep technical experience in infrastructure build and deployment including private and public cloud networking connectivity storage virtualization and access control<li> <li>Implementation of Azure networking for enterprise organizations building of hybrid environments to span existing customer networks and Azure<li> <li>Demonstrable experience leading large cross team efforts to solve business problems<li> <li>Demonstrable experience with a range of Azure cloud capabilities including but not limited to storage key vaults virtual networking web apps Azure Active Directory virtual machines access management and automated deployments<li> <li>Demonstrable experience building and deploying resilient cloud architectures<li> <li>Demonstrable experience creating and managing CICD pipelines using tools such as Team City or Azure DevOps<li> <li>Mentoring internal and external teams in platform management and reusable patterns and helping to solve complex problems that affect the organization<li> <li>Strong attention to detail problem investigation and diagnostic skills<li> <li>Passion for eliminating repetitive manual processes using automation<li> <ul><p>Work Location and Arrangement This role will be based out of the Richmond VA Technology Innovation Center or Dallas Tech Hub in Plano TX and have a Hybrid work arrangement <p> <p>Work Authorization Applicants must be currently authorized to work in the United States on a fulltime basis Sponsorship will be considered for this specific role <p> <p><b>About CarMax<b> <p> <p>CarMax disrupted the auto industry by delivering the honest transparent and highintegrity experience customers want and deserve This innovative thinking around the way cars are bought and sold has helped us become the nations largest retailer of used cars with over 200 locations nationwide <p> <p>Our amazing team of more than 25000 associates work together to deliver iconic customer experiences Along the way we help every associate grow their career and achieve their best at work and in their community We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For® <p> <p>CarMax is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity genetic information national origin protected veteran status disability status or any other characteristic protected by law <p> <p>Upon an applicants request CarMax will consider reasonable accommodation to complete the CarMax Job Application<p>
Customer Advisor
Company: CarMax
Location: North Bay
Posted May 10, 2024
CarMax is seeking a Service Customer Advocate to deliver exceptional customer service by acting as a liaison between the customer and retail technician or mechanical associate. The role involves meeting and greeting customers, assisting with incoming service calls, accurately interviewing and documenting customer concerns, creating repair orders, and consulting with customers regarding needed repairs. The ideal candidate should demonstrate exceptional interpersonal, communication, and customer service skills, and have intermediate computer skills. CarMax offers competitive pay, benefits, and opportunities for career growth.