Jobs at Carvana
4,313 open positions
Senior Data Analyst, Marketplaces
Company: Carvana
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Mar 09, 2024
Carvana is a company revolutionizing the car buying experience by offering an online platform to search and browse over 20,000 vehicles, secure financing, and schedule delivery or pick up. The company values customer obsession, technology, and analytics, with a focus on data-driven decision making. The Senior Analyst role in the Customer Experience team involves creating and maintaining Tableau dashboards to track customer satisfaction and service efficiency. The ideal candidate should have 4+ years of data analysis experience, advanced SQL skills, and experience with BI tools like Tableau. Carvana offers competitive benefits, including medical, dental, vision, 401K, and a variety of perks.
Senior Product Manager, Marketplaces
Company: Carvana
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Dec 02, 2023
All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Duties, responsibilities, and activities may change at any time with or without notice. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Minimum 5+ years experience in software product management, ideally with operational experience Product experience at one or more highly successful companies Strong understanding of metrics Split-testing design and interpretation Great communication and collaboration skills Definitive design sensibility A sense of humor – we don’t take ourselves too seriously and love to have fun Data querying, modeling, and visualization skills (SQL, Tableau, Python, etc.) Carvana is an equal employment opportunity employer. We find that those types of people tend to be great at data, great at working across teams, and laser-focused on building a great customer experience. We’re doing more than just building an app, we’re building end-to-end businesses - from the ground up. a plus Automotive industry or car-enthusiast knowledge a plus Even if your experience doesn’t fit like a glove, we still encourage you to apply. In addition to all the traditional Product Manager duties, we expect you to: Develop and evangelize your team’s mission, strategy, and objectives with both internal and external partners Work with executives and strategic partnerships to evaluate and make high-impact investments in physical/operational technology and R&D Conduct competitive analyses to recommend and place product roadmap bets towards out-innovating industry-leading incumbents Work directly with large, raw datasets to meticulously transform them into intelligible, customer-facing products Take day-to-day ownership and execution responsibility for various product (and occasionally, non-product) initiatives Act as the main point of contact for and driver of cross-functional collaboration with a large field operations organization across many locations nationwide Use qualitative and quantitative research and analysis methods to investigate customers’ frustrations and unmet needs and creatively identify product development opportunities Own initiative shaping, scoping, and requirements drafting to enable effective engineering execution Write clear project briefs and detailed requirements to effectively communicate with the team and align all stakeholders around a common understanding of “what” and “why” Creatively explore ways to speed up time-to-value, reduce risk, and increase the pace of learning through prototyping, pilot testing, and other forms of validation Track, analyze, interpret, and share results of product team initiatives to track progress against KPIs Collect requirements and build relationships by working alongside business teams, partners, and users in local US markets - travel 15% of the year Bring a flexible, entrepreneurial, “whatever it takes” attitude to creating impact Live the Carvana values SKILLS AND EXPERIENCE... Many of our rockstars didn’t fit the mold on day one.
Senior Network Operations Specialist
Company: Carvana
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Dec 01, 2023
Duties, responsibilities, and activities may change at any time with or without notice. This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. What the Job RequiresTo be able to do your job at Carvana, there are some basic requirements we want to share with you.● Bachelor’s degree is required.● 1+ year in leadership experience● 2+ years practical experience in supply chain● Ability to effectively manage varying workload requirements; can shift gears comfortably,manage competing demands, delays or unexpected events.● Ability to communicate clearly and concisely, both written and oral.● Ability to build relationships with peers, management, and external vendors. Communicating accurate, clear findingsthrough the Carvana Push Service and identify trends to communicate to leadership. What you’ll be doing● Manage the day-to-day workload of Tickets within JIRA to maintain SLAs for all Carvana field operations to maintain execution.● Manage the day-to-day workload on proprietary exception reporting.● Work Tickets/Exceptions as needed to Maintain SLAs and KPIs.● First point of contact for questions and escalations from specialists as they arise.● Mentor and assist in training new hires as they are onboarded with the team.● Assist with continuous training of the team through quality assurance scorecarding.● Help maintain and improve the Planning Handbook with most updated SOPs.● Delivers on special projects as assigned to improve Logistics KPIs.● Managing and optimizing exceptions to the plan for all of fulfillment utilizing many differentsystems such as our internal TMSor inventory management.● Performing root cause analysis for delivery exceptions. This position is not eligible for visa sponsorship. Position Overview:This individual contributor position is responsible for being the first point of contact for the Planning Team supporting the day-to-day business operations.
Organizational Development Manager
Company: Carvana
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Mar 11, 2024
<p><strong>About Carvana<strong><p> <p>If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience Buying a car the old fashioned way sucks and we are working hard to make it NOT suck I mean have you seen our vending machine<p> <p>We are looking for people who are excited to<strong> thrive<strong> in an environment of impactful change Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation We take big swings set ambitious goals and challenge each other to make data and processdriven decisions in everything we do Here are a few of our stories Weve been changing the game since 2013 and were not taking our foot off the gas now <p> <p><strong>About the team and position<strong><p> <p>The Organizational Development Manager is obsessed with people ensuring they love their job and executing a holistic people plan amp strategies to elevate the employee experience and continuously raise the bar on the performance amp development of our people This role is responsible for partnering with department leadership to drive <strong>organizational effectiveness through the execution and management of multiple Talent programs and processes <span><strong>including performance management talent development organizational development and employee engagement<strong> <span><strong>More specifically the Manager is a consultative and thoughtful People Operations professional ready to roll up their sleeves to partner with our fabulous Operations teams <span><strong>This role reports to our Senior Manager of Customer CareMarket Operations Talent Development and does NOT have recruiting ownership responsibilities <strong><span><p> <p>As a Manager of Talent Development you will oversee a team of talent development professionals responsible for driving the effectiveness of talent programs and processes to support the continued growth and development of our Operations teams Youll have the opportunity to help shape the future of Carvanas talent and will see your insights have an immediate impact in an exciting fastpaced and rapidly growing company <p> <p>This position is based out of our Tempe AZ Carvana Headquarters and works on a hybrid schedule M T Th in office and W Fri remote <p> <p><strong>What youll be doing<strong><p> <ul><li>Drive and execute defined projects around talent planning career development employee development diversity and employee engagement initiatives<li> <li>Build trusting relationships and partnerships with department leaders <li> <li>Partner with department leaders to ensure the most effective organizational structure is in place and that each team member has role clarity as the organization grows and changes<li> <li>Successfully deploy talent reviews promotions and merit increase cycle Serve as an advisor on compensation related activities<li> <li>Lead changemanagement efforts of adhoc people initiatives as needed<li> <li>Build and implement programs and processes that will elevate the employee experience<li> <li>Coach department leadership on people strategy including team structure organizational design hiring performance management compensation recognition and learning development<li> <li>Empower managers to build amazing teams by providing them with the necessary tools resources and training needed collaborate with Leadership Development team amp technical training team to supplement leader amp employee development<li> <li>Lead and oversee the development and implementation of leadership development and other development focused programs<li> <li>Collaborate with internal partners in Learning amp Design and TechnicalFunctional Training to create and facilitate relevant and effective development content <li> <li>Assess employee development needs and recommend solutions<li> <li>Work closely with leadership and employees to improve teamleadership effectiveness build morale and increase productivity and retention<li> <li>Other duties as assigned <li> <ul><p><strong>What you should knowhave<strong><p> <ul><li>Bachelors degree from an accredited undergraduate institution<li> <li>5+ years experience in talent development operations leadership organizational development or human resources<li> <li>3+ years of people leadership experience<li> <li>Have prior experience creating or implementing a people strategy for an hourly workforce<li> <li>An outstanding communicator with relationshipbuilding skills your friends would call you authentic energetic persuasive and selfaware You know when to listen as well as when to speak up <li> <li>Strong facilitation and project management skills<li> <li>Able to hustle you get things done even after everyone else has given up and work hard because you love to You have a bias towards action<li> <li>Passionate about helping and empowering others<li> <li>Demonstrated track record of developing effective relationships across all levels of the organization<li> <li>Problem solving capabilities with ability to apply judgment and make decisions<li> <li>Displays strong business acumen sees the big picture and operates with perspective<li> <li>Preference will be given to internal candidates<li> <ul><p><strong>What well offer in return<strong><p> <ul><li>FullTime Salary Position with a competitive salary<li> <li>Medical Dental and Vision benefits<li> <li>401K with company match<li> <li>A multitude of perks including student loan payments discounts on vehicles benefits for your pets and much more<li> <li>A great wellness program to keep you healthy and happy both physically and mentally<li> <li>Access to opportunities to expand your skill set and share your knowledge with others across the organization<li> <li>A company culture of promotions from within with a startup atmosphere allowing for varied and rapid career development<li> <li>A seat in one of the fastestgrowing companies in the country<li> <ul><p><strong>Other requirements<strong><p> <p>To be able to do your job at Carvana there are some basic requirements we want to share with you<p> <ul><li>Must be able to read write speak and understand English<li> <ul><p>Of course well make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs <p> <p><br ><p><p><strong>Legal stuff<strong><p> <p>Hiring is contingent on passing a complete background check This role is not eligible for visa sponsorship<p> <p>Carvana is an equal employment opportunity employer All applicants receive consideration for employment without regard to race color religion gender sexual orientation gender identity or expression marital status national origin age mental or physical disability protected veteran status or genetic information or any other basis protected by applicable law Carvana also prohibits harassment of applicants or employees based on any of these protected categories<p> <p>Please note this job description is not designed to contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job Duties responsibilities and activities may change at any time with or without notice <p>
Senior Software Engineer, Finance
Company: Carvana
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Mar 07, 2024
Carvana is a company revolutionizing the car buying experience by offering an online platform to search and browse over 20,000 vehicles, secure financing, and schedule delivery or pick up. They are seeking a software developer with at least 4 years of experience in C# and dotNetCore, cloud services, and web application development. The role involves designing, developing, and deploying complex back end solutions, working with cloud systems, and participating in Agile project approaches. Carvana offers a competitive salary, benefits, and opportunities for career development.
Customer Service Representative, Verification
Company: Carvana
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Nov 07, 2023
Carvana is a company that is changing the way people buy cars. They offer a 100% online car-buying experience, which means no sales team and no commission-based positions. They are passionate about delivering exceptional service to every customer and have a team of verification advocates who play a big role in mitigating risk and safeguarding customer information.
Analyst, Information Security
Company: Carvana
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Nov 09, 2023
Carvana is a company that is revolutionizing the car buying experience by providing a convenient and efficient way to purchase a vehicle. The company offers a wide range of vehicles, a user-friendly website, and a variety of financing options. Carvana is looking for an Analyst, Information Security to join their internal Security Operations Team.
Senior Data Engineer
Company: Carvana
Location: Los Angeles, CA
Posted Dec 03, 2023
All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Duties, responsibilities, and activities may change at any time with or without notice. REQUIRED SKILLS AND EXPERIENCE... 5+ years experience with Python 3+ years Spark or other big data processing (hadoop, flink) experience Extensive background in SQL and relational databases like Postgres, MySQL, SQL Server Experience with stream processing systems for analytics such as Amazon Kinesis, Kafka, RabbitMQ, Google Pub/Sub Experience with data pipeline management tools such as Databricks Notebooks, Airflow, Prefect, Pachyderm or some other pipeline management system Experience with CICD processes (GitHub, GitLab, dbx) Strong experience with cloud APIs (e.g., GCP, AWS, Azure) Expert knowledge of data integration concepts, business intelligence and data warehousing and implementing large systems Understand how to be efficient with resource usage (e.g., system hardware, data storage, query optimization, AWS infrastructure, etc.) Improve Business Outcomes: Communicate effectively with engineers, product managers, data scientists, and data analysts to ensure correct and timely implementation of data requests. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Production quality coding standards and patterns BONUS SKILLS (helpful but not required)... Snowflake or BigQuery MLOps tools (Mlflow, Airflow, KServe, Kubeflow) WHAT YOU CAN EXPECT IN RETURN... Carvana is an equal employment opportunity employer. As a core member of our NGCP team, you will work to support customer communication pipelines, architecting and maintaining enterprise data resources, and developing data design patterns to support business analytics. You will have the opportunity to work closely with our Product, Experience, and Software Engineering teams to deliver impact on every aspect of the purchase process, from search to vehicle delivery. This role is eligible for visa sponsorship.
Senior Front End Engineer
Company: Carvana
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Mar 07, 2024
Carvana is a company that is revolutionizing the car buying experience by providing a convenient and efficient way to purchase a vehicle. The company's inventory of over 20,000 vehicles is available online, and customers can browse and purchase a car from the comfort of their own home. Carvana also offers a range of features, including the ability to search and filter vehicles, view vehicle details, and secure financing. The company's mission is to make car buying a positive experience for its customers.
Corporate Security Manager
Company: Carvana
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Mar 09, 2024
Carvana is a company revolutionizing the car buying experience, aiming to make it less stressful. They are looking for a Manager, Corporate Security to develop and implement a corporate security program focusing on associate safety. The role involves threat assessment, investigation, and management, as well as leading security efforts for special events and developing risk analytics. The ideal candidate should have a bachelor's degree, extensive security experience, and strong leadership skills. Carvana offers competitive benefits, career growth opportunities, and a dynamic company culture.
Customer Service Representative - ADESA
Company: Carvana
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Dec 02, 2023
All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Duties, responsibilities, and activities may change at any time with or without notice. We are not just a call center - we interact with our customers through many channels, including email, calls, chat, text, video, social media, slack, etc. Other Requirements To be able to do your job at ADESA, you must be able to read, write, speak, and understand English. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Responsibilities You will support inbound inquiries from internal and external customers as they interact with our online tools, products, and services You will follow up or initiate outbound calls related to titles, vehicles, etc. ADESA is an equal employment opportunity employer. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. As an industry leader, ADESA is poised for a multi-year expansion including huge investments in facilities, massive sales growth, and an ever-increasing inventory of vehicles! ADESA also prohibits harassment of applicants or employees based on any of these protected categories.
ServiceNow UI/UX Developer
Company: Carvana
Location: Phoenix – Mesa – Scottsdale, AZ
Posted Mar 11, 2024
<p><strong>About Carvana <strong><p> <p>If you like disrupting the norm and are looking for a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience Buying a car the old fashioned way sucks and we are working hard to make it NOT suck At Carvana our customers can hop online to <p> <ul><li>Search and browse our inventory of over 20000 vehicles that we own and certify<li> <li>Narrow down search results using highly intelligent filtering toolscomponents<li> <li>View vehicle details Carfax reports and 360 rotating studio images for every vehicle<li> <li>Secure financing in minutes using Carvanas inhouse service or their own bank <li> <li>Interact with GUI components to easily customize loan length down payment and monthly payment <li> <li>Generate upload and eSign all documents online no ink necessary <li> <li>Schedule front door delivery or pick up at one of our vending machines <li> <li>Tradein their existing vehicle or just sell it to Carvana no purchase necessary <li> <ul><p>For more information on Carvana and our mission sneak a peek and learn more about what its like to work here from the people that already do <p> <p><strong>About the team and position <strong><p> <p>We need to be super approachable and always willing to go above and beyond to help our Carvana family As a ServiceNow UIUX Developer you will be working with stakeholders transition teams and implementation partners to ensure best in class solutions In return for your hard work youll have an opportunity to work at one of the fastest growing and creative technology companies around as well as help us promote a lifechanging product and develop a worldclass team every day <p> <p><strong>What youll be doing <strong><p> <ul><li>Collaborate with team members users and stakeholders to solve complex user experience problems and articulate clear design requirements<li> <li>Develop site map and highlevel task flow content and build wireframes designs and mockups for new solutions<li> <li>Customize existing and create new Service Portal widgets<li> <li>Determine problem areas within our current framework and recommend solutions<li> <li>Perform persona user experience usability studies and testing including user interviews and analysis<li> <li>Design create and configure Business Rules UI Policies UI Macros Script Includes Formatters etc<li> <li>Design web page layout and online content user interface graphics icons color schemes content and infrastructure for Service Portal Employee Center<li> <ul><p><br ><p><p><strong>What you should have <strong><p> <ul><li>3+ years of experience in ServiceNow development <li> <li>3+ years of ServiceNow Service Portal Employee Center Angular Seismic<li> <li>3+ years of experience in UX or interaction design<li> <li>ServiceNow Administrator Fundamentals certification is a plus <li> <li>ServiceNow Service Portal Fundamentals certification is a plus <li> <li>Effective communication skills <li> <li>Critical thinking a love to solve problems and a drive to make things better<li> <li>Experience with UI SQL HTML and CSS <li> <li>Experience with Jira UEM AWS Java is a plus <li> <li>Experience with any additional scripting language is a plus python PowerShell etc <li> <li>Knowledge of ITIL processes is a plus<li> <li>A technical and business mindset with great attention to detail <li> <ul><p><strong>It would be great if you also had <strong><p> <ul><li>ServiceNow implementation experience <li> <ul><p><strong>What well offer in return <strong><p> <ul><li>FullTime Salary Position with a competitive salary <li> <li>Medical Dental and Vision benefits <li> <li>401K with company match <li> <li>A multitude of perks including student loan payments discounts on vehicles benefits for your pets and much more <li> <li>A great wellness program to keep you healthy and happy both physically and mentally<li> <li>Access to opportunities to expand your skill set and share your knowledge with others across the organization <li> <li>A company culture of promotions from within with a startup atmosphere allowing for varied and rapid career development <li> <ul><p><strong>Legal Stuff <strong><p> <p>Hiring is contingent on passing a complete background check This role is not eligible for visa sponsorship <p> <p>Carvana is an equal employment opportunity employer All applicants receive consideration for employment without regard to race color religion gender sexual orientation gender identity or expression marital status national origin age mental or physical disability protected veteran status or genetic information or any other basis protected by applicable law Carvana also prohibits harassment of applicants or employees based on any of these protected categories Please note this job description is not designed to contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job Duties responsibilities and activities may change at any time with or without notice<p>