Jobs at Centric Software
690,340 open positions
New Customer Onboarding Specialist
Company: Rotunda Software
Location: Other US Location
Posted Aug 19, 2023
Rotunda Software, a leading provider of volunteer scheduling software, is seeking a New Customer Onboarding Specialist for a fully remote position in California, Illinois, Indiana, Michigan, and Virginia. The role involves client outreach, onboarding, and support for churches and nonprofit organizations. The ideal candidate should have excellent communication skills, a service-focused sales mentality, and the ability to problem-solve and learn new technology. Benefits include a meaningful product, a positive culture, competitive salary, work-life balance, annual retreats, health insurance reimbursement, and more.
Software Engineer - Desktop Application
Company: Take-Two Interactive Software
Location: San Francisco, CA
Posted Aug 19, 2023
Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. The company develops and publishes products principally through Rockstar Games, 2K, Private Division, and Zynga. Their products are designed for various platforms and are delivered through physical retail, digital download, online platforms, and cloud streaming services. The company's common stock is publicly traded on NASDAQ under the symbol TTWO. They have a casual and inviting office environment with a focus on creativity, innovation, and efficiency. They are also committed to individual and team development opportunities. The Direct to Consumer team is a well-funded startup within Take-Two, focusing on building a commerce and distribution platform for game labels. They are creating a flexible environment for studios to create the world's greatest games. A Software Engineer on the D2C team will develop the desktop launcher application and build libraries for game studios. They will work with system-level code in C++ and collaborate on technical designs. They need experience in modern C++, multithreading, API/SDK design, and client-server applications.
Product Support Specialist
Company: Lucid Software
Location: Salt Lake City, UT
Posted Aug 19, 2023
You will work our Engineering and Product Management teams to surface user issues, help improve our products, and streamline our internal and external communication. The Customer Operations team owns the relationships between Lucid products and users. You will be expected to work on the front lines assisting all Lucid customers, troubleshooting technical issues, and representing Lucid in critical situations.Responsibilities:Manage technical issues by investigating and troubleshooting problems, escalating user issues, managing issue workflows and proactively identifying consumer needsDevelop and maintain technical product expertise and work closely with other support and product/engineering team members to resolve user issuesIdentify and monitor key user operational metrics to help drive improvements to our product and support offeringsCollaborate with Engineering, Product Management, and other cross-functional peers on specific user-impacting issues and bugs.Assist in writing clear Help Center and user education contentEngage with our users in the Lucid CommunityBe available for one weekend per quarter to be the on-call support agent and escalate any top issues or site outages to engineering that occur during this time.Requirements:1 year practical work experience or a Bachelor's degree with a 3.0 cumulative GPA or higherA strong sense of personal ownership and responsibilityAbility to translate complex technical ideas into simple, easy to understand contentStrong written and verbal communication skills (both internally and externally)Ability to work independently, cross-functionally, and on multiple initiatives at the same time with a proven record of driving resultsExcellent analytical capabilities and problem-solving skills combined with sound business judgment in a fast-paced environment with evolving prioritiesDetail-oriented, organized and a good team playerBias towards finding solutions versus shutting down ideasPreferred Qualifications:Experience troubleshooting technical issuesExperience in content creationBasic data analytics or statistical skillsTeaching or mentoring experienceLI-NJ1 At Lucid, we hold true to our core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area. We're an operational team that uses both direct support interactions as well as scalable solutions to engage with our global consumers.As a Product Support Specialist, you'll help launch Lucid's newest products and features and have the opportunity to impact how we help thousands of people around the world. We represent the voice of the customer and work closely with cross-functional partners throughout Lucid to make our products and processes better. Lucid is a hybrid workplace, allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team. We value diversity and are dedicated to creating an environment that is respectful and inclusive for everyone.Lucid Software’s Customer Operations team helps the countless users who rely on Lucid understand how to use our product, and we use the incoming user data to improve the health of these products. Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality.
Director of Global Marketing Operations (United States, Remote)
Company: simPRO Software Group
Location: Greater Denver Area
Posted Aug 19, 2023
This role is a remote position offered by Simpro, a global leading Software-as-a-Service (SaaS) field service management solution. The role involves driving marketing and BDR planning, target setting, and reporting process, optimizing lead flows and returns on investment, and empowering the CMO in efficient business management. The ideal candidate should have 8+ years of experience in marketing or marketing operations within high-growth SaaS companies, a strong emotional intelligence, and a desire to be a high-impact individual contributor.
Sales and Onboarding Specialist
Company: Rotunda Software
Location: Other US Location
Posted Aug 19, 2023
Demonstrated patience, and a passion for teaching people new skills. Excellent verbal and written communication skills. Beta testing new features. Uncovering challenges, providing solutions, and earning clients' business. A quiet workspace for phone calls and meetings. A love for building relationships and helping people. A desire to exceed expectations and grow professionally. The ability to problem solve and learn new technology easily. Requirements A service-focused sales mentality and approach. Side projects tailored to individual strengths/interests.
Client Onboarding Specialist
Company: Rotunda Software
Location: Other US Location
Posted Aug 19, 2023
Rotunda Software is seeking a Client Onboarding Specialist to join their collaborative team. The position requires excellent communication and listening skills, as well as the ability to navigate sophisticated technology. The company offers a positive culture, competitive salary, and benefits such as work-life balance, annual retreats, and paid time off.
Senior Product Marketing Manager, Metamask Developer (SDK)
Company: ConsenSys Software Inc
Location: Remote
Posted Aug 19, 2023
The text is about Consensys seeking a Product Marketer to drive the development and adoption of the MetaMask Developer Platform. The role requires experience in product marketing or developer marketing, strong technical acumen, and a deep understanding of the Ethereum developer ecosystem. The candidate should be able to craft compelling messaging, bring it to life through various channels, and analyze market trends to identify opportunities for product differentiation.
Product Support Specialist
Company: Lucid Software
Location: Salt Lake City, UT
Posted Aug 19, 2023
Lucid Software is a leader in visual collaboration, offering products like Lucidchart, Lucidspark, and Lucidscale for team alignment, complexity clarification, and visual collaboration. The company has received global and regional recognitions, including being included in the Forbes Cloud 100 and named a Fortune Best Workplace in Technology. Lucid is a hybrid, remote-friendly workplace with four core values. The Customer Operations team supports users and engages with global consumers. As a Product Support Specialist, you'll help launch new products, improve processes, and represent Lucid in critical situations.
Product Support Specialist
Company: Lucid Software
Location: Raleigh-Durham, NC
Posted Aug 19, 2023
If you are passionate about making a difference in people’s lives and providing exceptional service to our millions of customers around the world, then we would love to meet you!Responsibilities:Investigate and process customer requests for cancellation and refunds over emailResolve customer concerns related to billing such as downgrades, duplicate charges, invoice changes, trial subscriptions, and declined paymentsResearch accounts in which payments have been posted and customer disputes activityCommunicate and follow up effectively with customers in a clear and timely mannerDevelop a deep understanding of changing product offerings and account types and implement these changes into our billing processesManage technical issues by investigating and troubleshooting problems, escalating user issues, managing issue workflow and proactively identifying consumer needsCollaborate with Marketing, Growth, UX, and other cross-functional peers on specific user-impacting issues and bugsRequirements:2 years practical work experience or a Bachelor's degree with a 3.0 cumulative GPA or higherA strong sense of personal ownership and responsibilityStrong empathy for customers and an inherent desire to solve problems creativelyExcellent written communication skills to work successfully with customers and internally in ambiguous situationsAbility to work independently, cross-functionally, and on multiple initiatives at the same time with a proven record of driving resultsExcellent analytical capabilities and problem-solving skills combined with sound business judgment in a fast-paced environment with evolving prioritiesAbility to work independently, cross-functionally, and on multiple initiatives at the same time with a proven record of driving resultsDetail-oriented, organized and a good team playerPreferred Qualifications:Experience in a client-facing role, preferably in a customer support or consulting capacityTechnical aptitude and troubleshooting skills to identify and effectively escalate billing related issuesLI-NJ1 Our employees embody our four core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area. Lucid Software’s Customer Operations team helps the countless users who rely on Lucid understand how to use our product, and we use the incoming user data to improve the health of these products. Lucid is a hybrid, remote-friendly workplace, providing employees the flexibility to work where they are most productive. We're an operational team that uses both direct support interactions as well as scalable solutions to engage with our global consumers.As a Billing Support Specialist, you will work closely with various functions within Lucid to surface user issues, to help make our products better, and to streamline our internal operations. You will own the relationship between Lucid Software billing and our users. You will master solving complex billing related issues for individual users by taking personal initiative as well as working cross-functionally to address and solve user pain points in the subscription process. With our products—Lucidchart, Lucidspark and Lucidscale—teams can align around a shared vision, clarify complexity, and collaborate visually, no matter where they're located. Our products, business and workplace culture have received numerous global and regional recognitions, such as being included on the Forbes Cloud 100 and being named a Fortune Best Workplace in Technology. Lucid Software is a leader in visual collaboration, helping teams see and build the future from idea to reality.
Product Support Specialist
Company: Lucid Software
Location: Raleigh-Durham, NC
Posted Aug 19, 2023
Lucid Software, a leader in visual collaboration, is seeking a Billing Support Specialist. The role involves investigating and processing customer requests, resolving billing concerns, and collaborating with cross-functional teams. The ideal candidate should have 2 years of work experience or a Bachelor's degree, strong empathy, excellent communication skills, and the ability to work independently and cross-functionally. Preferred qualifications include experience in a client-facing role and technical aptitude.
Lifecycle Marketing Specialist
Company: simPRO Software Group
Location: Greater Denver Area
Posted Aug 18, 2023
Simpro, a global leading SaaS field service management solution, is offering a remote Lifecycle Marketing Specialist position. The role involves optimizing MQL > SQL conversions, enhancing brand loyalty, and driving customer retention. The successful candidate will manage newsletters, develop a lifecycle marketing strategy, support customer onboarding, and collaborate with various teams. Required skills include proficiency in HubSpot, lifecycle marketing experience, HTML knowledge, and strong project management and writing skills. The compensation range is $65,000 - $75,000.
QA Test Engineer
Company: Precise Software
Location: Charleston, SC
Posted Aug 19, 2023
The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms and conditions of employment. The company is known for delivering agile and innovative solutions and specializes in strategic consulting, system modernization and integration, digital transformation and experience, infrastructure and cloud implementation, and data management and analytics.BENEFITS AND PERKS: Comprehensive Health Benefits (Medical, Dental and Vision) including High Deductible Health plan where company pays 100% of the deductible for your family.Flexible Spending Accounts (FSA) & Health Savings Account (HSA) Retirement Plan with 4% match and discretionary match at year endPaid Time Off (PTO): 15 days of PTO accrued per year; 7 holidays+ 3 Floating holidays; 2 Innovation days (paid training days)Short Term and Long-Term DisabilityPaid Parental LeavePaid Jury Duty leave Life and AD&D Insurance Critical Illness InsuranceTraining and Development Wellness Incentives & Discount programsEmployee Referral Program Annual Charity Donation Match Awards and RecognitionOur Equal Employment Opportunity PolicyPrecise is an equal opportunity employer. Responsibilities:Test and verify code, report and record defects, document test scripts, participate in design reviews, user acceptance testing, and deployment activitiesPerform manual and automated testing of web applications and back-end data processes Ensure deliverables are 508 compliant.Plan, organize, and implement day to day activities of testingCoordinate with developers, architects, and functional analysts on testing and test results and product planning activities within an agile/scrum environmentReview and understand user stories and associated acceptance criteriaExecute all phases and types of testing to include user story testing, end-to-end testing, back-end database testing, regression testing of a release, and possibly performance and 508 compliance testingUnderstand complex business and functional requirements and provide direction in designing the technical test cases that thoroughly test the tech stack from architectural standpoint and meet the application requirementsParticipate in application design reviews to provide input on functional requirements, dependencies, or potential issuesWork with the development teams in implementing and enforcing quality gates at each stage of the pipelineProactively identify and communicate risks and opportunities for improvement in testing process or other processes that cross all products and test frameworksQualifications and Skills:Bachelor’s degree in Computer Science, Software Engineering, or a related fieldGood understanding of Software Development Life Cycle (SDLC) and Defect Life CycleExperience working in an Agile development environment Strong understanding of software testing principles, methodologies, and toolsAt least 5 years of experience with formal system testing, including performing analysis of documented user requirements or designing of test plans in support of user requirementsAt least 5 years of experience with creating detailed, comprehensive, and well-structured test plans and test casesAt least 3 years of experience working with JiraFamiliar with test automation of web applicationsFamiliar with Jenkins and experience supporting test automation with JenkinsExcellent interpersonal and team-oriented skillsExcellent analytical and problem-solving skillsStrong attention to detail and ability to work in a fast-paced environmentPassion for design, attention to detail, and punctualityComfortable in a demanding environment and managing multiple prioritiesAbility to obtain a public trust security clearance (USC or GC)ABOUT USPrecise Software Solutions, Inc., an SBA 8(a) program participant, is an innovative small business with a proven record of success delivering quality services and solutions to government organizations. The company is dedicated to seeking all qualified applicants. A CMMI Level 3 company, Precise serves as a trusted advisor to senior technology executives and helps government agencies enhance and expand their information technology capabilities. Using manual and automated test processes, you will execute the test cases to see how the software performs. You will work on building a test plan with test cases based on user stories. As a QA Test Engineer, you'll work with developers to test our applications across an array of hardware and software. You will confirm expected application behaviors in response to our software and then document the results and communicate defects to the development team so they can improve the applications.