Jobs at Conduent
672,806 open positions
Hybrid Customer Experience Associate
Company: Conduent
Location: Dallas-Fort Worth, TX
Posted Mar 10, 2024
<p><b>About Conduent<b> <p> <p>Through our dedicated associates Conduent delivers missioncritical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them You have an opportunity to personally thrive make a difference and be part of a culture where individuality is noticed and valued every day <p> <p><b>Job Description<b> <p> <p><strong> Hybrid Customer Experience Associate <strong> <p> <p><strong> Dallas TX <strong> <p> <p><strong> Hourly Pay Rate $2200hr <strong> <p> <p><strong> Training 1 week in office MondayFriday 8am5pm Central time <strong> <p> <p><strong> Hybrid 2 days in office and 3 days WFH <strong> <p> <p><strong> Job Details <strong> <p> <ul><li> Will enter information into our software from paper or electronic documents Must key this information accurately as it affects the shareholders account and finances <li> <li> Will process time sensitive documents containing PII personal identification information including transfers of ownership of shares requests address and payment instruction change documents while following SEC rules for document information requirements Must meet the established deadlines for these documents <li> <li> Will receive and respond to phone calls from shareholders clients financial institutions etc regarding items such as investment holdings dividend payments not received tax forms etc May escalate issues to supervisor for further review <li> <li> Will receive and respond to emails from shareholders clients financial institutions and provide requested information including adding attachments to email <li> <li> Assist supervisor with other items as needed using Excel and Word skills <li> <li> Potential to grow into an Assistant Supervisor role <li> <ul><p><strong> Benefits <strong> <p> <ul><li> Fulltime employment <li> <li> Career growth opportunities <li> <li> Full benefit options day one <li> <li> Great work environment <li> <ul><p><strong> Requirements <strong> <p> <ul><li> Must be at least 18 years of age or older <li> <li> Must have a High School Diploma or General Education Degree GED <li> <li> Must be eligible to work in the United States <li> <ul><ul><li> Must pass FBI fingerprint background screening per SEC rule No felonies allowed <li> <ul><p><strong> People who succeed in this role have <strong> <p> <ul><li> 10 plus years experience in an office environment <li> <li> Outlook Excel Word computer literate and able to learn our inhouse software We train on our inhouse software <li> <li> Accurate keying skills for entering data into shareholders accounts <li> <li> Excellent customer service and telephone skills talking with clients financial institutions and shareholders <li> <li> Must be able to meet established deadlines for processing transfer request documents <li> <li> Experience in banking financial investment industry preferred but not required <li> <ul><p>Pay Transparency Laws in some locations require disclosure of compensation andor benefitsrelated information For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and performance In addition to base pay this position based on business need may be eligible for a bonus or incentive In addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off PTO or vacation andor sick time The estimated salary for this role is $22hour <p> <p><b>Closing<b> <p> <p>Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race color creed religion ancestry national origin age gender identity gender expression sexgender marital status sexual orientation physical or mental disability medical condition use of a guide dog or service animal militaryveteran status citizenship status basis of genetic information or any other group protected by law <p> <p>People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodations by clicking on the following link completing the accommodation request form and submitting the request by using the Submit button at the bottom of the form For those using Google Chrome or Mozilla Firefox please download the form first click here to access or download the form You may also click here to access Conduents ADAAA Accommodation Policy <p> <p>At Conduent we value the health and safety of our associates their families and our community Under our current protocols we do not require vaccination against COVID for most of our US jobs but may require you to provide your COVID vaccination status where legally permissible<p>
Remote Data Entry Associate
Company: Conduent
Location: Lexington, KY
Posted Mar 10, 2024
<p><b>About Conduent<b> <p> <p>Through our dedicated associates Conduent delivers missioncritical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them You have an opportunity to personally thrive make a difference and be part of a culture where individuality is noticed and valued every day <p> <p><b>Job Description<b> <p> <p><strong> Remote Data Entry Associate <strong> <p> <p><strong> Hourly Pay Rate $1450hr <strong> <p> <p><strong> Monday Saturdays 700am300pm CST with OT <strong> <p> <p><strong> What you will be doing <strong> <p> <p>As a Remote Data Entry Associate you will play a crucial role in ensuring the accuracy and integrity of our data This position is ideal for individuals who are meticulous efficient and comfortable working in a fastpaced remote environment <p> <p><strong> Key Responsibilities <strong> <p> <ul><li> Accurately entering data into our database from various sources <li> <li> Reviewing data for deficiencies or errors correcting any incompatibilities and checking output <li> <li> Complying with data integrity and security policies <li> <li> Researching and obtaining further information for incomplete documents <li> <li> Generating reports storing completed work in designated locations and performing backup operations <li> <ul><p><strong> What you get <strong> <p> <ul><li> Pay rate of $1450 per hour <li> <ul><ul><li>6 Weeks Compensated Training<li> <li> Fulltime employment <li> <li> Career growth opportunities <li> <li> Full benefit options day one <li> <li> Great work environment <li> <li> Day Shift Opportunity <li> <ul><p><strong> Requirements <strong> <p> <ul><li> Must be at least 18 years of age or older <li> <li> 45 WPM Typing speed and accuracy <li> <li> Must have a High School Diploma or General Education Degree GED <li> <li> Must be eligible to work in the United States <li> <li> Must be able to successfully pass a criminal background check <li> <li> Must be able to work Saturdays <li> <ul><p><strong> People who succeed in this role have <strong> <p> <ul><li> Previous working experience with Microsoft Word and Excel and some data entry <li> <li> Ability to perform repetitive and physical movements throughout work shift <li> <li> Ability to sit or stand for long periods of time <li> <li> Effective and accurate written and verbal communication skills <li> <li> Knowledge of Medical Hospital and Dental insurance Claims is preferred <li> <li> Strong work ethic <li> <ul><p>Pay Transparency Laws in some locations require disclosure of compensation andor benefitsrelated information For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and performance In addition to base pay this position based on business need may be eligible for a bonus or incentive In addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off PTO or vacation andor sick time The estimated salary for this role is $1450 <p> <p><b>Closing<b> <p> <p>Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race color creed religion ancestry national origin age gender identity gender expression sexgender marital status sexual orientation physical or mental disability medical condition use of a guide dog or service animal militaryveteran status citizenship status basis of genetic information or any other group protected by law <p> <p>People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodations by clicking on the following link completing the accommodation request form and submitting the request by using the Submit button at the bottom of the form For those using Google Chrome or Mozilla Firefox please download the form first click here to access or download the form You may also click here to access Conduents ADAAA Accommodation Policy <p> <p>At Conduent we value the health and safety of our associates their families and our community Under our current protocols we do not require vaccination against COVID for most of our US jobs but may require you to provide your COVID vaccination status where legally permissible<p>
Senior Project Manager - Tolling
Company: Conduent
Location: Orlando, FL
Posted Mar 15, 2024
<p><b>About Conduent<b> <p> <p>Through our dedicated associates Conduent delivers missioncritical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them You have an opportunity to personally thrive make a difference and be part of a culture where individuality is noticed and valued every day <p> <p><b>Job Description<b> <p> <p><strong> Senior Project Manager Toll Systems Integration Projects <strong> <p> <p><strong>About the Team<strong> <p> <p>Together we can transform the way the world travels and advance the transportation landscape We integrate innovative technologies advanced analytical capabilities and enduserfocused solutions to deliver faster safer and more economical experiences for travelers and realtime revenue management for governments transportation agencies and authorities <p> <p><strong>About the Role<strong> <p> <p>As a Senior Project Manager you will assemble and lead teams to complete Toll Systems Integration projects You will be responsible for ensuring our teams collaborate successfully to solve problems and keep on schedule You will be key in communicating with senior management stakeholders and customers to provide updates and guidance <p> <p>As a Senior Manager Project Management TransportationTolling Industry you will be responsible for <p> <ul><li> Manage the full lifecycle of a toll systems integration and operations project in central Florida which will require frequent inperson onsite meetings with the customer throughout the life of the project <li> <li> Managing the scope of work and execution of work by subcontractors <li> <li> Taking ownership of planning implementing and successful delivery of Tolling projects refresh and retrofits <li> <li> Approving concept designs allocating resources and delivering project schedules to ensure flawless execution <li> <li> Managing resources and internal and external crossfunctional teams to communicate and set priorities to meet goals and objectives <li> <li> Preparing developing and managing budgets PampL by ensuring accurate maintenance of master budget and schedules <li> <li> Documenting throughout projectlifecycle and preparing regular status reports for Senior Management to check project milestones <li> <li> Building and developing relationships with key stakeholders ITS Contractors Telecom Facility and Property Managers to provide leadership and guidance <li> <li> Collaborating with technical teams and resources to identify and resolve technical operational and organizational problems <li> <li> Tasks as needed to be assigned by Conduent management <li> <ul><p><strong>Requirements<strong> <p> <p>To be successful in this role you will <p> <ul><li> Have solid experience in leading and successfully delivering large toll or construction projects <li> <li> Must be PMPcertified <li> <li> PE license preferred <li> <li> Must have five 5 years of experience in the toll collection industry <li> <li> Must have managed at least one 1 ORT or AET roadside toll collection project involving design system development installation and systems maintenance <li> <li> Must have experience managing at least one project involving Express Lanes andor AllElectronic Tolling systems <li> <li> Demonstrate experience in managing internal and external crossfunctional teams and resources for largescale projects <li> <li> Be able to create adapt and execute business plans that contribute to the success of our strategy <li> <li> Have great problemsolving skills and the ability to create and implement innovative solutions in a fastmoving environment <li> <li> Have excellent communication skills and the ability to build trusted relationships with our teams customers and stakeholders <li> <li> Have great IT skills and be familiar and comfortable with a range of software and applications <li> <ul><p><b>Flexible Working<b> <p> <p>At Conduent we want you to be yourself We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too <p> <p>In this role you can expect the following working conditions <p> <ul><li> Hybrid work Must live in Central Florida Orlando area in order to visit work sites 50 travel within Central Florida <li> <ul><p><b>Working For You<b> <p> <p>Perks and rewards designed for you <p> <ul><li> Health and Welfare Benefits Our health and welfare benefits can be tailored to fit you and your familys needs and start on the first day of employment <li> <li> Retirement Savings We will support you as you save for your future <li> <li> Employee Discounts We offer you access to a vast selection of global national and local discounts on merchandise services travel and more <li> <li> Career Growth Opportunities We help you thrive so together we can grow We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint <li> <li> Paid Training Earn while you learn and continue to grow with access to awardwinning learning platforms throughout your Conduent career <li> <li> Paid time off We provide attractive paid time off packages designed for you to enjoy your life away from work <li> <li> Great Work Environment We are proud of our awardwinning culture and the recognition weve received for our diversity efforts <li> <li> Pay Transparency Laws in some locations require disclosure of compensationrelated information For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and performance In addition to base pay this position based on business need may be eligible for a bonus or incentive In addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off PTO or vacation or sick time The estimated salary range for this role is $87780 $114000 <li> <ul><p><b>Join Us<b> <p> <p>At Conduent we are one team one mission We understand that our success is directly related to the success of our associates We strive to create a culture where you can <p> <p>Bring your authentic self to work <p> <p>Grow and thrive both personally and professionally <p> <p>Make a difference with our clients in our communities and with the millions of people we support <p> <p>When you join Conduent you are engaged in creating the future both our companys and your own With more than 60000 associates across 24 countries we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best <p> <p><b>Closing<b> <p> <p>Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race color creed religion ancestry national origin age gender identity gender expression sexgender marital status sexual orientation physical or mental disability medical condition use of a guide dog or service animal militaryveteran status citizenship status basis of genetic information or any other group protected by law <p> <p>People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodations by clicking on the following link completing the accommodation request form and submitting the request by using the Submit button at the bottom of the form For those using Google Chrome or Mozilla Firefox please download the form first click here to access or download the form You may also click here to access Conduents ADAAA Accommodation Policy <p> <p>At Conduent we value the health and safety of our associates their families and our community Under our current protocols we do not require vaccination against COVID for most of our US jobs but may require you to provide your COVID vaccination status where legally permissible<p>
Business Analyst
Company: Conduent
Location: Hartford, CT
Posted Mar 12, 2024
<p><b>About Conduent<b> <p> <p>Through our dedicated associates Conduent delivers missioncritical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them You have an opportunity to personally thrive make a difference and be part of a culture where individuality is noticed and valued every day <p> <p><b>Job Description<b> <p> <p><strong> Business Analyst <strong> <p> <p><strong> About the Role <strong> <p> <p>Reporting to the IT Manager the Business Analyst is responsible for coordinating user requests andor program initiatives for new or modified application programs The business analyst determines the implementation requirements of any project report database requests and provide the deliverables time and provides application design and development support as well as user acceptance testing Also the business analyst is expected to be the liaison between our operations and our client and other vendors related to system issues andor system defects therefore it is expected for the business analyst to understand the daily business process In addition business analyst designs and develops reports for program and contract monitoring Qualified candidates will bring forward innovative strategies for operational improvements <p> <p><strong> Responsibilities <strong> <p> <ul><li> Responsible for creating executing and maintaining operational databases and reports <li> <li> Develop detailed understanding of business processes and application software <li> <li> Participates in the design of application software based on business requirements and processes Evaluate the effectiveness of current systems and identify the need for improvements along with recommending solutions <li> <li> Create effective efficient test plans and perform complete testing that result in accurate processing of all data <li> <li> Coordinate and write manuals to describe for users the installation and operating procedures for computer programs <li> <li> Analyze and resolve problems with operations and application including being a liaison to clients <li> <li> Conversion of project specifications into functional specifications including the use of flowcharts and diagrams that show detailed instructions and logical steps for conversion to programming specifications Apply knowledge of computer programming techniques and computer languages <li> <li> Formulate plans outlining steps required to develop programs using structured analysis and design Submit plans to management and users for approval <li> <li> Prepares monthly operations calendar <li> <li> Other duties as assigned <li> <ul><p><strong> Requirements <strong> <p> <p>To perform this job successfully an individual must be able to perform each essential duty satisfactorily The requirements listed below are representative of the knowledge skill andor ability required Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions <p> <ul><li> Knowledge of Microsoft Access especially as a frontend reporting tool <li> <li> Proficiency in Excel a must <li> <li> Knowledge of SQL OracleSQL Server Oracle PLSQL desired <li> <li> Knowledge of HTML and Web Page desired <li> <li> Ability to organize work set priorities remain flexible and adapt to change <li> <li> Demonstrated strong written and verbal communication skills <li> <li> Ability to problem solve through analysis and ongoing feedback <li> <li> Ability to achieve results through knowledge commitment and attention to detail and to meet established deadlines <li> <li> Ability to work with limited direction <li> <li> Ability to be the liaison with other vendors and our client by understanding the business flow of our organization and our current operations process <li> <ul><ul><li> Bachelors Degree in Information Services Computer Science or related field or Associates Degree in similar field with 5 years experience Minimum of 1 to 2 years work experience in application development ideally including 1 year of application design experience or 3 years in general business experience with demonstrated progressive technical skills <li> <ul><p><strong> Physical Demands <strong> <p> <p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions <p> <ul><li> While performing the duties of this job the employee is regularly required to sit use hands to finger handle or feel objects tools machines or controls and reach with hand and arms The employee is occasionally required to stand walk stoop kneel crouch or crawl and talk or hear The employee must occasionally lift andor move up to 10 pounds Specific vision abilities required by this job include close vision color vision and the ability to adjust focus <li> <ul><p><strong> Work Environment <strong> <p> <p>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions <p> <ul><li> Work is generally performed in an office setting The noise environment is usually quiet <li> <li> Overtime days evenings and some weekend hours Travel as needed Fast pace <li> <ul><p><strong> Flexible Working <strong> <p> <p>At Conduent we want you to be yourself We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too <p> <p>In this role you can expect the following working conditions <p> <p>Onsite work Work in our local office receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career <p> <p><strong> Working For You <strong> <p> <p>Perks and rewards designed for you <p> <ul><li> Health and Welfare Benefits Our health and welfare benefits can be tailored to fit you and your familys needs and start on the first day of employment <li> <li> Retirement Savings We will support you as you save for your future <li> <li> Career Growth Opportunities We help you thrive so together we can grow We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint <li> <li> Paid time off We provide attractive paid time off packages designed for you to enjoy your life away from work <li> <li> Great Work Environment We are proud of our awardwinning culture and the recognition weve received for our diversity efforts <li> <ul><p><strong> Join Us <strong> <p> <p>At Conduent we are one team one mission We understand that our success is directly related to the success of our associates We strive to create a culture where you can <p> <p>Bring your authentic self to work <p> <p>Grow and thrive both personally and professionally <p> <p>Make a difference with our clients in our communities and with the millions of people we support <p> <p>When you join Conduent you are engaged in creating the future both our companys and your own With more than 60000 associates across 24 countries we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best <p> <p>Pay Transparency Laws in some locations require disclosure of compensationrelated information For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and performance In addition to base pay this position based on business need may be eligible for a bonus or incentive In addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off PTO or vacation or sick time The estimated salary range for this role is $63525 $82500 <p> <p><b>Closing<b> <p> <p>Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race color creed religion ancestry national origin age gender identity gender expression sexgender marital status sexual orientation physical or mental disability medical condition use of a guide dog or service animal militaryveteran status citizenship status basis of genetic information or any other group protected by law <p> <p>People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodations by clicking on the following link completing the accommodation request form and submitting the request by using the Submit button at the bottom of the form For those using Google Chrome or Mozilla Firefox please download the form first click here to access or download the form You may also click here to access Conduents ADAAA Accommodation Policy <p> <p>At Conduent we value the health and safety of our associates their families and our community Under our current protocols we do not require vaccination against COVID for most of our US jobs but may require you to provide your COVID vaccination status where legally permissible<p>
Financial Techno Functional Analyst
Company: Conduent
Location: Atlanta, GA
Posted Mar 15, 2024
<p><b>About Conduent<b> <p> <p>Through our dedicated associates Conduent delivers missioncritical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them You have an opportunity to personally thrive make a difference and be part of a culture where individuality is noticed and valued every day <p> <p><b>Job Description<b> <p> <p>Why Conduent <p> <p>Youll have an opportunity to work on innovative technology while being surrounded by a culture that recognizes each persons contributions Each day youll feel challenged and know you are making a difference At Conduent we believe everything touches everything and to that end we value our work and each other in the process making it an award winning place to work In 2021 we won Best Places to Work Best Global Culture and Best HR Team <p> <p>You have an opportunity to personally and professionally thrive make a difference and be part of a culture where individuality and participation is valued <p> <p>We need someone who <p> <ul><li> Must be able to work with the clients to creategather requirements and document them according to standards <li> <li> Must adhere to or if needed define the processes for requirement solicitation documentation and hand off <li> <li> Should work closely with the IT development team to elucidate the requirements enable constructive discussions brainstorming sessions to implement the best in class solution <li> <li> Should have basic understanding concepts like web services relational databases etc <li> <li> Should be able to run queries and perform basic system analysis RCA etc <li> <li> Should be able to create mapping documents for the various interfaces and include business rules transformation and DB mapping <li> <li> Participates in full development life cycle including requirements analysis and design <li> <li> Participates in software design meetings and analyzes user needs to determine technical requirements <li> <li> Consults with end user to prototype refine test and debug programs to meet needs <li> <li> Creates technical specifications based on conceptual design and stated business requirements <li> <li> Identifies and evaluates new technologies for implementation <li> <li> Createsmaintains documentation for software functionality project planning evaluations budgeting feedbacks and improvements <li> <li> Provides estimates budgets project flow client updates and meeting expectations along with keeping up to team aspirations <li> <li> Minimizes risk prepares for risk mitigation keep project on track <li> <li> Manages user requirements provides timely project updates <li> <li> Analyzes codes to find causes of errors and revise programs as needed <li> <li> Provides feedback for performance appraisals of team members <li> <ul><p>Basic Qualifications for Consideration <p> <ul><li> Minimum 15 years of IT experience <li> <li> Should be able to Review requirements documentation and create Requirements Traceability matrix RTM <li> <li> Bachelors degree in computer science or 15 years of working experience <li> <ul><p>Pay Transparency Laws in some locations require disclosure of compensationrelated information For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and performance In addition to base pay this position based on business need may be eligible for a bonus or incentive In addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off PTO or vacation or sick time The estimated salary range for this role is $96250 $125000 <p> <p><b>Closing<b> <p> <p>Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race color creed religion ancestry national origin age gender identity gender expression sexgender marital status sexual orientation physical or mental disability medical condition use of a guide dog or service animal militaryveteran status citizenship status basis of genetic information or any other group protected by law <p> <p>People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodations by clicking on the following link completing the accommodation request form and submitting the request by using the Submit button at the bottom of the form For those using Google Chrome or Mozilla Firefox please download the form first click here to access or download the form You may also click here to access Conduents ADAAA Accommodation Policy <p> <p>At Conduent we value the health and safety of our associates their families and our community Under our current protocols we do not require vaccination against COVID for most of our US jobs but may require you to provide your COVID vaccination status where legally permissible<p>
Senior Operations Site Manager
Company: Conduent
Location: Charlotte, NC
Posted Mar 18, 2024
Conduent is seeking a Senior Operations Site Manager for the Charlotte, NC Lockbox Site. The role involves managing and directing day-to-day operations, leading teams, maintaining high client service standards, and improving efficiencies. Key responsibilities include resource planning, metrics management, people management, innovation and efficiency, operations contact, policy adherence, and risk management. The ideal candidate should have 5+ years of operations payment processing experience, 3+ years of management experience, and familiarity with lockbox processing and equipment. Conduent is an Equal Opportunity Employer offering a competitive salary range of $120,000 - $170,000, along with various benefits.
Operations Manager
Company: Conduent
Location: Hartford, CT
Posted Apr 11, 2024
<p><b>About Conduent<b> <p> <p>Through our dedicated associates Conduent delivers missioncritical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them You have an opportunity to personally thrive make a difference and be part of a culture where individuality is noticed and valued every day <p> <p><b>Job Description<b> <p> <p>The Operations Manager is responsible for implementing new projects and supporting call center oversight <p> <p><strong>Responsibilities<strong> <p> <ul><li> Developing and implementing operating policies and procedures to meet contract objectives <li> <li> Reporting trends problems and concerns and adjusting operations as needed to address program issues <li> <li> Ensuring properstaffing levels based on needs assessment and budget allocations <li> <li> Driving monitoring and measuring group performance in relation to contract requirements corporate standards accuracy timeliness program knowledge flexibility and customer service and take appropriate action <li> <li> Identifying and implementing training plans based on contract objectives <li> <ul><p><strong>Qualifications<strong> <p> <ul><li> Bachelors degree <li> <li> Minimum of three years supervisory or management experience <li> <li> Proven ability to manage operations that include transaction processing and other activities preferably in government services to consumers particularly health and human services or an equivalent combination of education and experience <li> <li> Experience in public sector healthcare Medicaid andor CHIP desired <li> <li> Proficiency with Microsoft Office Suite <li> <ul><p><strong>Flexible Working<strong> <p> <p>At Conduent we want you to be yourself We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too <p> <p>In this role you can expect the following working conditions <p> <ul><li> Onsite work Work in our local office receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career <li> <ul><p><strong>Working For You<strong> <p> <p>Perks and rewards designed for you <p> <ul><li> Health and Welfare Benefits Our health and welfare benefits can be tailored to fit you and your familys needs and start on the first day of employment <li> <li> Retirement Savings We will support you as you save for your future <li> <li> Employee Discounts We offer you access to a vast selection of global national and local discounts on merchandise services travel and more <li> <li> Career Growth Opportunities We help you thrive so together we can grow We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint <li> <li> Paid Training Earn while you learn and continue to grow with access to awardwinning learning platforms throughout your Conduent career <li> <li> Paid time off We provide attractive paid time off packages designed for you to enjoy your life away from work <li> <li> Great Work Environment We are proud of our awardwinning culture and the recognition weve received for our diversity efforts <li> <ul><p><strong>Join Us<strong> <p> <p>At Conduent we are one team one mission We understand that our success is directly related to the success of our associates We strive to create a culture where you can <p> <p>Bring your authentic self to work <p> <p>Grow and thrive both personally and professionally <p> <p>Make a difference with our clients in our communities and with the millions of people we support <p> <p>When you join Conduent you are engaged in creating the future both our companys and your own With more than 60000 associates across 24 countries we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best <p> <p>Pay Transparency Laws in some locations require disclosure of compensationrelated information For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and performance In addition to base pay this position based on business need may be eligible for a bonus or incentive In addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off PTO or vacation or sick time The estimated salary range for this role is $65$85k <p> <p><b>Closing<b> <p> <p>Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race color creed religion ancestry national origin age gender identity gender expression sexgender marital status sexual orientation physical or mental disability medical condition use of a guide dog or service animal militaryveteran status citizenship status basis of genetic information or any other group protected by law <p> <p>People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodations by clicking on the following link completing the accommodation request form and submitting the request by using the Submit button at the bottom of the form For those using Google Chrome or Mozilla Firefox please download the form first click here to access or download the form You may also click here to access Conduents ADAAA Accommodation Policy <p> <p>At Conduent we value the health and safety of our associates their families and our community Under our current protocols we do not require vaccination against COVID for most of our US jobs but may require you to provide your COVID vaccination status where legally permissible<p>
Remote Inside Sales Representative
Company: Conduent
Location: Remote
Posted Mar 14, 2024
<p><b>About Conduent<b> <p> <p>Through our dedicated associates Conduent delivers missioncritical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them You have an opportunity to personally thrive make a difference and be part of a culture where individuality is noticed and valued every day <p> <p><b>Job Description<b> <p> <p><strong>Conduent is hiring a Remote Inside Sales Representative<strong> <p> <p>Pay up to $20hr <p> <p>Training hours 830500 approximately 3 weeks <p> <p>Hours after training 830 500 900530 930600 EST depending on territory asigned <p> <p>Air travel is required <p> <p>Must pass a prehire background and drug test <p> <p><strong> Remote Inside Sales Representative <strong> <p> <p>Inside Sales Representative ISR The ISR is responsible for placing outbound calls to Health Care Professionals identified and provided by the pharmaceutical client via telephone email and chat in compliance with all reporting requirements for adverse events product quality complaints and patient privacy HIPAA data privacy Customers include physicians pharmacists nurses physician office staff and field sales representatives Work environment is dynamic and has high callvolume <p> <p><strong> The Inside Sales Representative role and responsibilities <strong> <p> <ul><li>Professionally handle outbound calls to assigned Health Care Professionals<li> <li>Ability to manage assigned targetsterritories and achieve program goals <li> <li>Utilizes gatekeeping skills to reach appropriate targets and provide engaging dialogue for assigned products <li> <li>Delivers information utilizing approved messaging accurately and professionally <li> <li>Engages with client field representatives as required <li> <li>Handles all calls according to client specifications including but not limited to using computer systems manual documentation and training resources <li> <ul><li>Possesses previous experience in business to business calling ability to communicate complex information excellent gatekeeping skills and demonstrated blend of sales and service skills Excellent verbal and written communication skills required Ability to efficiently type and navigate computer systems<li> <li>Evaluates and escalate calls as outlined in training and the FAQs<li> <li>Comply with CLIENT global policies CLIENT local policies and CLIENT processes and procedures<li> <li>Comply with CLIENT and CONDUENT AE and PQC processes<li> <li>Obtain pertinent customer information and record customer interactions in appropriate systems as agreed with CLIENT All information must be managed using Customer Relationship Management CRM system<li> <li>Communicate to CLIENT regarding customer calls issues and insights from customer calls trends programs and solutions<li> <li>Maintain uptodate knowledge of business and industry information as necessary to provide services<li> <ul><ul><p><strong> Be part of the future <strong> <p> <p>Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking Come join us and grow with a team of people who will challenge and inspire you to be the best <p> <p>We are currently NOT hiring in the following geographies <p> <p>States AK CA HI MA IL MT NY <p> <p>Metro Areas MN Minneapolis IL NY NYC <p> <p>OR Portland MD Montgomery County WA Seattle Washington DC Metro <p> <p>Remote44 <p> <p>Pay Transparency Laws in some locations require disclosure of compensationrelated information For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and performance In addition to base pay this position based on business need may be eligible for a bonus or incentive In addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off PTO or vacation or sick time The estimated salary range for this role is $2000hour <p> <p><b>Closing<b> <p> <p>Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race color creed religion ancestry national origin age gender identity gender expression sexgender marital status sexual orientation physical or mental disability medical condition use of a guide dog or service animal militaryveteran status citizenship status basis of genetic information or any other group protected by law <p> <p>People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodations by clicking on the following link completing the accommodation request form and submitting the request by using the Submit button at the bottom of the form For those using Google Chrome or Mozilla Firefox please download the form first click here to access or download the form You may also click here to access Conduents ADAAA Accommodation Policy <p> <p>At Conduent we value the health and safety of our associates their families and our community Under our current protocols we do not require vaccination against COVID for most of our US jobs but may require you to provide your COVID vaccination status where legally permissible<p>
Junior Business Analyst
Company: Conduent
Location: Atlanta, GA
Posted Mar 15, 2024
<p><b>About Conduent<b> <p> <p>Through our dedicated associates Conduent delivers missioncritical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and the millions of people who count on them You have an opportunity to personally thrive make a difference and be part of a culture where individuality is noticed and valued every day <p> <p><b>Job Description<b> <p> <p>Why Conduent <p> <p>Youll have an opportunity to work on innovative technology while being surrounded by a culture that recognizes each persons contributions Each day youll feel challenged and know you are making a difference At Conduent we believe everything touches everything and to that end we value our work and each other in the process making it an awardwinning place to work In 2021 we won Best Places to Work Best Global Culture and Best HR Team <p> <p>You have an opportunity to personally and professionally thrive make a difference and be part of a culture where individuality and participation is valued <p> <p>We need someone who <p> <ul><li>Can work closely with the development team to elucidate the requirements enable constructive discussions brainstorming sessions to implement the bestinclass solution<li> <li>Should have basic understanding concepts like web services relational databases etc<li> <li>Should be able to run queries and perform basic system analysis RCA etc<li> <li>Should be able to create mapping documents for the various interfaces and include business rules transformation and DB mapping<li> <li>Work with the clients to creategather requirements and document them according to standards<li> <li>Should work closely with the client and development team during the stages of development and conduct demos at completion of milestone track and close feedback from such demos<li> <li>Have excellent written and spoken communication skills Should be able to multitask between internal team and clients based on priority tasks<li> <li>Can work closely with Dev architecture and Design teams to define the GUI view and platform requirements which is the foundation of the product<li> <ul><p>Basic qualifications for consideration <p> <ul><li>Bachelors degree or higher or equivalent work experience<li> <li>Must have very good understanding of the healthcare payer space with a minimum experience of 1 years in the domain<li> <li>Must have prior experience in implementingmaintenance of commercial payer solution andor Medicaid system<li> <li>Must have prior experience or understanding in configuring benefits or programs in claims system across various subsystems<li> <li>Must be able to work with the clients to creategather requirements and document them according to standards<li> <li>Must adhere to or if needed define the processes for requirement solicitation documentation and hand off<li> <ul><p>Preferred qualifications for consideration <p> <ul><li>Capability to think outofthebox to create new solutions as needed<li> <li>Prior experience as a QA or Developer in a healthcare system would be helpful though not mandatory<li> <li>Ability to validate Test scenarios and test plans test data<li> <li>Should be able to Review requirements documentation and create Requirements Traceability matrix RTM<li> <li>Should have excellent communication written and spoken skills to engage with different stake holders like QAdev team clients end users of Clients and Business Units<li> <li>Ability to assess current functionality available in a product Vis a Vis market trends regulatory requirements to be implemented in future version of the product<li> <li>Ability to drive and share the requirements with Technical and Architects regarding product features to be implemented<li> <li>MS Visio to define the different views like System technical functional and rolebased view<li> <li>Awareness defect tracking and version control tools like Jira TFM DevOps Azure<li> <li>DB client to write data queries to validate data updated in the database table<li> <ul><p>Pay Transparency Laws in some locations require disclosure of compensationrelated information For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and performance In addition to base pay this position based on business need may be eligible for a bonus or incentive In addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off PTO or vacation or sick time The estimated salary range for this role is $50050 $65000 <p> <p><b>Closing<b> <p> <p>Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race color creed religion ancestry national origin age gender identity gender expression sexgender marital status sexual orientation physical or mental disability medical condition use of a guide dog or service animal militaryveteran status citizenship status basis of genetic information or any other group protected by law <p> <p>People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodations by clicking on the following link completing the accommodation request form and submitting the request by using the Submit button at the bottom of the form For those using Google Chrome or Mozilla Firefox please download the form first click here to access or download the form You may also click here to access Conduents ADAAA Accommodation Policy <p> <p>At Conduent we value the health and safety of our associates their families and our community Under our current protocols we do not require vaccination against COVID for most of our US jobs but may require you to provide your COVID vaccination status where legally permissible<p>