Jobs at Critical Mass
735,451 open positions
Technology Lead
Company: Critical Mass
Location: Chicago, IL
Posted Mar 15, 2024
<p><b>Technology Lead MampMS<b> <p><p>Critical Mass is seeking a Technology Lead with strong fullstack experience and some AIML experience As a pivotal member of a growing team the Technology Lead will collaborate with Creative Strategy Marketing Science Project Management and Client Services to deliver bestinclass integrated experiences The Technology Lead guides all technical aspects of client work delivering whats known while pushing the limits of whats possible in the rapidly evolving space of machine learning and AI The Technology Lead will lead the daytoday technology team across ML engineering MLOps frontend development and QA<p> <p><strong>You will<strong><p> <ul><li> <p>Collaborate in a crossfunctional team to design develop and deliver groundbreaking experiences<p> <li> <li> <p>Work closely with project delivery to gather requirements define technical scope estimate the level of effort and deliver<p> <li> <li> <p>Work closely with ML Engineering amp Ops to define solution architectures<p> <li> <li> <p>Lead code reviews across the discipline enforcing best practices for a global brand<p> <li> <li> <p>Provide handson support and mentorship for the team<p> <li> <li> <p>Discuss and explain deeply technical concepts with audiences of varying technical experience<p> <li> <li> <p>Deliver sustainable solutions using AIML using clientapproved base models<p> <li> <ul><p><br ><p><p><strong>You have<strong><p> <ul><li> <p>5+ years previous experience working as a Senior Software Engineer<p> <li> <li> <p>Flexibility and curiosity<p> <li> <li> <p>Fullstack experience with an opinion but willing to defer to the team while informing their decisions<p> <li> <ul><li> <p>Python experience<p> <li> <li> <p>JavaScript experience<p> <li> <li> <p>Database experience<p> <li> <li> <p>Azure experience<p> <li> <ul><li> <p>Experience leading a fullstack development team including DevOps and QA<p> <li> <li> <p>A strong understanding of the AIML space and the drive to deliver solutions in rapidly evolving technologies<p> <li> <ul><p><br ><p><p><strong>Nice to have<strong><p> <ul><li> <p>Experience with a headless CMS and GraphQL<p> <li> <li> <p>Experience working in an agency andor creative andor technical consultancy environment<p> <li> <li> <p>Experience working within and debugging Jupyter Notebooks<p> <li> <ul><p><br ><br ><br ><p><div> <p><em>Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace We do not tolerate discrimination on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status If you are an individual with disabilities who would like to request an accommodation please reach out to<em><em> <em><em>accommodationscriticalmasscom<em><p> <p><em>We are committed to fostering diversity equity and inclusion within our pool of candidates with a target of achieving at least 50 representation from underrepresented communities<em><p> <p><em>The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmasscom<span> <span>and<span> <span>usgreenhousemailio<em> <em>We will not use apps such as Facebook Messenger WhatsApp or Google Hangouts for communicating with you<em> <em>We will never ask you to send us money technology or anything else to work for our company If you believe you are the victim of a scam please review your local government consumer protections guidance and reach out to them directly <em><p> <p><em>If US based<span> <span>httpswwwconsumerftcgovarticlesjobscamsavoid<br >If Canada based<span> <span>httpswwwcanadacaenservicesfinanceconsumeraffairshtml<br >If UK based<span> <span>httpswwwgovukconsumerprotectionrights<br >If Costa Rica based httpswwwconsumogocreducacionconsumidorconsejospracticosaspx <br ><em><p> <div>
Media Director, Network TV
Company: Critical Mass
Location: Chicago, IL
Posted Mar 12, 2024
<p>As the Media Director Network TV you drive the strategic use of media to impact a clients business performance In this role youll be responsible for developing a strategic vision and guiding your team through the execution and management of that plan Youre responsible for audience insights campaign visionstrategy client relationships cross discipline integration and performance <p> <p><strong>You will<strong><br > Coordinate the management trafficking optimization and reporting of all campaign initiatives<br > Work with Critical Mass headquarters to execute payment of invoices and prebill process<br > Be responsible for all media campaign setup and execution including working with other internal teams and clients to secure deliverables<br > Support Marketing and Media Managers in reporting templates management and presentations to clients<br > Be responsible for pulling and delivering accurate data in initial analyses<br > Provide insight into campaign analysis and optimization<br > Research and prepare new information for paid media plans RFPs and presentations<br > Evaluate build and maintain relationships in the display and emerging media<br >community<br > Stay uptodate on and advise the Marketing and Media groups on the latest trends in interactive marketing media and developments<br > Aid in the development of Point ofView POV documents on new trends or special opportunities<br > Participate in new business efforts as needed by management<p> <p><br ><p><p><strong>You have<strong><br > 7 years previous experience including at least 3 years of management experience<br > General understanding of digital media and the digital landscape<br > Thorough knowledge of standard and rich media ad trafficking software for display video mobile and other emerging channels<br > Familiarity with and passion for digital media<br > Strong interpersonal written and verbal communication skills<br > Ability to multitask and meet deadlines while paying attention to details<br > Ability to work effectively under stressful situations and time constraints<br > Ability to work effectively across functional groups or geographic offices<br > Good project management planning and organizational skills<br > Proficient in MS Office specifically Excel<br > Independent and able to work with minimal supervision while maintaining focus and productivity<br > Flexible and able to quickly adapt to new situations<p> <p><br ><p><p>The Talent Team at Critical Mass is focused on ensuring we provide the best training onboarding and employee experience possible Our new hires amp employees are the future of our organization and we want to set you up for longterm success In an effort to do so we expect our team to <strong>work from an office a minimum <strong><strong>of 4 days a week<strong> The ask stems from our want to<p> <ul><li>Strengthen opportunity for continuous learning<li> <li>Improve collaboration and team relationships<li> <li>Increase employee engagement<li> <ul><p>This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM We understand that not everyone may feel comfortable with this expectation so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly<p> <p> <br ><br ><p><div> <p><em>Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace We do not tolerate discrimination on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status If you are an individual with disabilities who would like to request an accommodation please reach out to<em><em> <em><em>accommodationscriticalmasscom<em><p> <p><em>We are committed to fostering diversity equity and inclusion within our pool of candidates with a target of achieving at least 50 representation from underrepresented communities<em><p> <p><em>The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmasscom<span> <span>and<span> <span>usgreenhousemailio<em> <em>We will not use apps such as Facebook Messenger WhatsApp or Google Hangouts for communicating with you<em> <em>We will never ask you to send us money technology or anything else to work for our company If you believe you are the victim of a scam please review your local government consumer protections guidance and reach out to them directly <em><p> <p><em>If US based<span> <span>httpswwwconsumerftcgovarticlesjobscamsavoid<br >If Canada based<span> <span>httpswwwcanadacaenservicesfinanceconsumeraffairshtml<br >If UK based<span> <span>httpswwwgovukconsumerprotectionrights<br >If Costa Rica based httpswwwconsumogocreducacionconsumidorconsejospracticosaspx <br ><em><p> <div>
Sr Account Manager
Company: Critical Mass
Location: New York City, NY
Posted Mar 15, 2024
<p><br ><p><p>Join us as a Senior Account Manager where youll be the driving force behind our client relationships Youre eager to expand and nurture these connections and youll have the backing and strategic guidance from our Account Director or Client Partner With responsibility for client satisfaction revenue growth and business profitability youll thrive under the challenge Crucially youll also play a leadership role within our agency earning the trust of our clientsranging from mid to senior levelsas their goto advisor for outstanding digital experiences<p> <p> <br ><p><p><strong>You Will<strong><p> <ul><li>Manage and own the success and satisfaction of the client relationship<li> <li>Lead projects and initiatives to delivery<li> <li>Create opportunities for deeper collaboration and interaction that reinforces the clients status as an innovative participant in the creation of cuttingedge solutions<li> <li>Provide Critical Mass internal teams with appropriate insight into clients strategic business initiatives<li> <li>Have a point of view on industry structure trends initiatives best practises and solutions and you have the confidence to speak up and express your point of view<li> <li>Provide Critical Mass Executive Sponsor VP Client Partner or Account Director with insights into organizational opportunities for cross and upsell opportunities<li> <li>Oversee the development of detailed proposals and statements of work with the support of core team members including an Account Director VP Client Partner or member of the executive management team<li> <li>Participate in weekly client discussions with a level of polish and formality<li> <li>Proactively sell and manage customer expectations and communicate project and profit risks to internal team<li> <ul><p><br ><p><p><strong>You Have<strong><p> <ul><li>45 years of Account Management experience in a Digital Marketing Agency<li> <li>Proven success with complex clients generating annual services revenues exceeding $2 million each<li> <li>Experience in customer loyalty initiatives database marketing and direct mail campaigns<li> <li>Solid understanding of usercentric digital product design principles<li> <li>Experience managing a complex Interestbased Audience Targeting IAT environment in a fastmoving setting<li> <li>Expertise as a product or category specialist preferably in automotive<li> <li>Experience working on 360 integrated campaigns ideally at lead creative or digital agencies<li> <li>Understanding of CRM content management analytics digital marketing eCommerce and internet technologies<li> <li>Proficiency in project management and digital media<li> <li>Strong negotiation and leadership skills<li> <li>Exceptional interpersonal skills adept at building consensus and fostering team spirit<li> <li>Ability to juggle multiple tasks simultaneously<li> <li>Teamoriented mindset with a knack for collaboration<li> <li>Creative problemsolving skills and a keen analytical mind<li> <ul><p><br ><p><p><strong>Nice to have<strong><p> <ul><li>Automotive experience<li> <ul><p><br ><p><p>What We Offer<p> <ul><li>Global maternity and parental leave<li> <li>Competitive benefits packages<li> <li>Vacation compassionate leave wellness days and flex days<li> <li>Access to online services for families and new parents<li> <li>Extensive winter holiday office closures<li> <li>Summer Fridays off at 300 PM local time every Friday<li> <li>Diversity and Inclusion Board with 15 affinity groups<li> <li>Enterprisewide employee discounts<li> <ul><p><br ><p><p><em>The Talent Team at Critical Mass is focused on ensuring we provide the best training mentorship and employee experience possible CM new hires amp employees are the future of our organization and we want to set you up for longterm success In an effort to do so we expect our team to work from an office a minimum of 4 days per week<em><p> <p><em>The ask stems from our want to<em><p> <ul><li><em>Strengthen opportunity for continuous learning<em><li> <li><em>Improve collaboration and team relationships<em><li> <li><em>Increase employee engagement<em><li> <ul><p><em>We understand that not everyone may feel comfortable with this expectation so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly<em><p> <p><br ><br ><br ><br ><p><div> <div> <p><span>We continually <span><span>review ranges to address skills experience and markets Base salaries are determined during <span><span>our interview process by assessing a number of factors that inclu<span><span>de but arent limited to a <span><span>candidates experience and skills relative to the scope and responsibilities of the position For <span><span>current CM employees tenure will also be a consideration<span><p> <p>Salary Range<p> <p><span>$95000<span><span><span><span>$100000 USD<span><p> <div> <div> <div> <p><em>Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace We do not tolerate discrimination on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status If you are an individual with disabilities who would like to request an accommodation please reach out to<em><em> <em><em>accommodationscriticalmasscom<em><p> <p><em>We are committed to fostering diversity equity and inclusion within our pool of candidates with a target of achieving at least 50 representation from underrepresented communities<em><p> <p><em>The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmasscom<span> <span>and<span> <span>usgreenhousemailio<em> <em>We will not use apps such as Facebook Messenger WhatsApp or Google Hangouts for communicating with you<em> <em>We will never ask you to send us money technology or anything else to work for our company If you believe you are the victim of a scam please review your local government consumer protections guidance and reach out to them directly <em><p> <p><em>If US based<span> <span>httpswwwconsumerftcgovarticlesjobscamsavoid<br >If Canada based<span> <span>httpswwwcanadacaenservicesfinanceconsumeraffairshtml<br >If UK based<span> <span>httpswwwgovukconsumerprotectionrights<br >If Costa Rica based httpswwwconsumogocreducacionconsumidorconsejospracticosaspx <br ><em><p> <div>
Senior Content Analyst
Company: Critical Mass
Location: Chicago, IL
Posted Mar 14, 2024
<p>As a Content Analyst you thrive on digging deep into understanding current content details providing insight into the current state of the content and providing a foundation for organizing and preparing content development planning migration and overall management of content Playing an integral role in analyzing and engineering an extensive amount of digital content is something youre looking for Youre a professional when it comes to providing quantitative assessments accuracy SEO and overall performance engineering to support technology You revolve around performing research to identify what kind of content attracts the public and brings more attention to the brand and its cause Lastly you bring an incredible skill set but you are always looking to hone your craft and push yourself to the next level<p> <p>This position requires you to be in Chicago <p> <p><strong>You will<strong><p> <ul><li>Lead internal site content analysis activities to provide datainformed content insights and recommendations<li> <li>Utilize AirTable to manage and document content to support internal side search operations<li> <li>Address ongoing content improvement needs<li> <li>Lead URL structural integrity by reviewing naming conventions managing within AirTable and owning governance<li> <li>Act as a consultant to Business Analysts and Developers on technical requirements<li> <li>Conduct geolocation activities that support Marketing Science Search Engine Optimization and User Experience needs<li> <li>Provide datainformed recommendations for filtering and taxonomy needs<li> <li>Gather content insights and keywords to support content planning activities<li> <li>Collaborate with SEO and Marketing Science teams to align on recommendations for content planning needs<li> <li>Collaborate on site navigation and content organization<li> <li>Support content auditing activities <li> <li>Maintain high standards of copywriting<li> <ul><p><strong>You have<strong><p> <ul><li>Minimum 4 years of MarketingCommunications experience in a Webfocused company or agency<li> <li>Proficiency in the use of MS Office Visio and Internet browsers<li> <li>Experience using AirTable <li> <li>Experience in using WordTracker and researching keyword phrases<li> <li>Experience in research writing and some project management skills<li> <li>Intimate understanding of the AEM content management system or equivalent<li> <li>A detail orientated mindset and are an attentive proofreader<li> <li>The ability to multitask and meet tight deadlines <li> <li>Knowledge of content management systems and strategies<li> <li>The ability to clearly and concisely communicate complex or demanding subject matter either verbally or in written form<li> <li>The ability to work both independently and contribute as part of a larger team<li> <li>Familiarity with search engine marketing practices including organic search paid listings and paid inclusion<li> <li>The ability to embed keywords within content to improve search engine rankings while still providing compelling information for visitors<li> <ul><p><strong>What We Offer<strong><p> <ul><li>Global maternity and parental leave<li> <li>Competitive benefits packages<li> <li>Vacation compassionate leave sick days and flex days<li> <li>Access to online services for families and new parents<li> <li>Extensive winter holiday office closures<li> <li>Summer Fridays off at 300 PM local time every Friday<li> <li>Diversity and Inclusion Board with 13 affinity groups<li> <li>Internal learning and development programs<li> <li>Enterprisewide employee discounts<li> <ul><p>At Critical Mass we value our employees and offer competitive compensation and benefits packages If youre looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees we encourage you to apply for this exciting position today<p> <p>The Talent Team at Critical Mass is focused on ensuring we provide the best training onboarding and employee experience possible Our new hires amp employees are the future of our organization and we want to set you up for longterm success In an effort to do so we expect our team to <strong>work from an office a minimum <strong><strong>of 4 days a week<strong> The ask stems from our want to<p> <p><em>Strengthen opportunity for continuous learning<em><br ><em>Improve collaboration and team relationships<em><br ><em>Increase employee engagement<em><p> <p>This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM We understand that not everyone may feel comfortable with this expectation so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly<p> <p><br ><br ><p><div> <p><em>Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace We do not tolerate discrimination on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status If you are an individual with disabilities who would like to request an accommodation please reach out to<em><em> <em><em>accommodationscriticalmasscom<em><p> <p><em>We are committed to fostering diversity equity and inclusion within our pool of candidates with a target of achieving at least 50 representation from underrepresented communities<em><p> <p><em>The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmasscom<span> <span>and<span> <span>usgreenhousemailio<em> <em>We will not use apps such as Facebook Messenger WhatsApp or Google Hangouts for communicating with you<em> <em>We will never ask you to send us money technology or anything else to work for our company If you believe you are the victim of a scam please review your local government consumer protections guidance and reach out to them directly <em><p> <p><em>If US based<span> <span>httpswwwconsumerftcgovarticlesjobscamsavoid<br >If Canada based<span> <span>httpswwwcanadacaenservicesfinanceconsumeraffairshtml<br >If UK based<span> <span>httpswwwgovukconsumerprotectionrights<br >If Costa Rica based httpswwwconsumogocreducacionconsumidorconsejospracticosaspx <br ><em><p> <div>
Content Author Lead
Company: Critical Mass
Location: Chicago, IL
Posted Mar 14, 2024
<p>Were seeking an inspired motivated and experienced Content Author Lead to join our team The Content Author Lead is responsible for leading a team of content authors to design pages using templates and components working with the development team to optimize content management workflows developing technical documentation and becoming a key contributor to their team and project A Content Author Lead acts as a technical leader in projects ensuring that the team maintains highperformance levels and builds and strengthens relationships between disciplines involved in projects The CDL will work closely with business analysts developers system administrators project managers business analysts and client stakeholders<p> <p><em><span lang=enUS xmllang=enUS xmllang=enUS>The Talent Team at Critical Mass is focused on ensuring we provide the best training<span><span lang=enCA xmllang=enCA xmllang=enCA> <span><span lang=enUS xmllang=enUS xmllang=enUS>mentorship<span><span lang=enCA xmllang=enCA xmllang=enCA> and employee experience possible CM new hires amp employees are the future of our organization and we want to set you up for longterm success In <span><span lang=enUS xmllang=enUS xmllang=enUS>an<span><span lang=enCA xmllang=enCA xmllang=enCA> <span><span lang=enUS xmllang=enUS xmllang=enUS>effort to do so we<span><span lang=enUS xmllang=enUS xmllang=enUS> expect our team<span><span lang=enCA xmllang=enCA xmllang=enCA> <span><span lang=enUS xmllang=enUS xmllang=enUS>to work from an office a minimum of<span><span lang=enCA xmllang=enCA xmllang=enCA> <span><span lang=enCA xmllang=enCA xmllang=enCA>4<span><span lang=enCA xmllang=enCA xmllang=enCA> days<span><span lang=enUS xmllang=enUS xmllang=enUS> a week The ask stems from our want to<span><em><p> <ul><li><em>Strengthen opportunity for continuous learning<em><li> <li><em><span lang=enUS xmllang=enUS xmllang=enUS>Improve collaboration and team<span><span lang=enCA xmllang=enCA xmllang=enCA> <span><span lang=enUS xmllang=enUS xmllang=enUS>relationships<span><span lang=enCA xmllang=enCA xmllang=enCA><span><em><li> <li><em>Increase employee engagement<em><li> <ul><p><em>We understand that not everyone may feel comfortable with this expectation so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly<em><p> <p><strong>You will<strong><p> <ul><li>Debug or troubleshoot complex or critical issues that cannot be handled by junior positions and provide root cause analysis<li> <li>Own content release activities including but not limited to reviewing code changes client demos QA handoffs and presenting solutions and justifications for tasks<li> <li>Mentor and enforce guidelines and best practices for the designated team<li> <li>Help coordinate the teams technical communication with other groups such as Creative Business and Management<li> <li>Setup regular oneonone meetings to provide coaching feedback career development and status reporting<li> <li>Overview peer reviewing and unit testing practices<li> <li>Gather new user and business requirements maps them to appropriate technical solutions and estimates the associated development tasks<li> <li>In charge of presentations to clients directly working with other groups such as Creative Business and Technology<li> <li>Ensures concise and clear documentation is maintained by all peers for the projects as dictated by each Capabilitys guidelines and best practices<li> <li>Creates training programs for technologies within fields of expertise<li> <li>Actively participates in Capability activities and initiatives<li> <ul><p><strong>You have<strong><p> <ul><li>6+ years of work experience<li> <li>At least 2 years of experience working with content management systems AEM Sitecore TeamSite<li> <li>Minimum of 2 years in leadership roles or as team leader<li> <li>Proficiency with data transfer formats and protocols popular in web applications eg JSON XML HTTP<li> <li>Experience with FrontEnd technologies HTMLCSSJavaScript<li> <li>Work experience implementing SEO guidelines and best practices to CMS pages<li> <li>Experience troubleshooting debugging and doing root cause analysis of web platform issues<li> <li>Capable of designing and choosing a quality assurance process for the project including guidelines for unit tests load testing performance testing<li> <li>Knowledge of recent development patterns and practices Mobile First MVC Object Oriented development<li> <li>Experience implementing Marketing Science guidelines<li> <ul><p><strong>Its a plus if you have<strong><p> <ul><li>BS in Computer Science or related technical discipline or equivalent experience as Web or Software Developer<li> <li>Work experience with AEM<li> <li>Work experience with DAM systems<li> <li>Experience in digital agencies web development projects SCRUMAgile software projects<li> <li>Experience with popular JavaScript frameworks and crossbrowser compatibility<li> <li>Knowledge of accessibility best practices<li> <li>Work experience troubleshooting page performance bugs<li> <ul><p><br ><br ><p><div> <p><em>Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace We do not tolerate discrimination on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status If you are an individual with disabilities who would like to request an accommodation please reach out to<em><em> <em><em>accommodationscriticalmasscom<em><p> <p><em>We are committed to fostering diversity equity and inclusion within our pool of candidates with a target of achieving at least 50 representation from underrepresented communities<em><p> <p><em>The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmasscom<span> <span>and<span> <span>usgreenhousemailio<em> <em>We will not use apps such as Facebook Messenger WhatsApp or Google Hangouts for communicating with you<em> <em>We will never ask you to send us money technology or anything else to work for our company If you believe you are the victim of a scam please review your local government consumer protections guidance and reach out to them directly <em><p> <p><em>If US based<span> <span>httpswwwconsumerftcgovarticlesjobscamsavoid<br >If Canada based<span> <span>httpswwwcanadacaenservicesfinanceconsumeraffairshtml<br >If UK based<span> <span>httpswwwgovukconsumerprotectionrights<br >If Costa Rica based httpswwwconsumogocreducacionconsumidorconsejospracticosaspx <br ><em><p> <div>
Marketing Science Director
Company: Critical Mass
Location: New York City, NY
Posted Mar 15, 2024
<p>As a Marketing Science Director your curiosity never ends Youre a rock star in all aspects of empirical practice to use your extensive experience as a client consultant to be a subject matter expert Collaborating with multidisciplinary teams you identify prioritize and address clients business needs Developing a deep understanding of clients categories to craft custom data practices is part of your process Youre a rock star in all five subdisciplines of Marketing Sciencetracking and measurement data visualization testing and evaluation data integration and statistical modelingbut you pretty much wrote the book on at least two of them<p> <p>Gaining leadership experience through supervising and developing a passionate team of analysts including their work priorities timelines deliverables and training is definitely something youre looking for And youll expose your analyst to all Marketing Science subdisciplines to help develop their expertise<p> <p><strong>You will<strong><p> <ul><li>Understand data data management data infrastructure and marketing applications<li> <li>Effectively communicate and present complex technical concepts to nontechnical audiences<li> <li>Proven team and project management skills including training and staff development<li> <li>Use empirical practice in digital experience design and optimization<li> <li>Deliver complex projects involving multiple stages components and contributors in a timely manner<li> <li>Creatively solve problems improve processes and design methodically<li> <ul><p><strong>You have<strong><p> <ul><li>10+ years in the marketing industry<li> <li>5+ years in the online measurement industry managing teams<li> <li>An insatiable curiosity and sense of humour<li> <li>Strong collaboration project management and team building skills <li> <li>Excellent communication and presentation skills to a variety of audiences including creative tech media project management account and client teams<li> <li>Mentorship and management skills for team members<li> <li>Ability to distill large quantities of information into clear and concise insights to formulate actionable recommendations<li> <li>Ability to articulate ideas and concepts in visually interesting and compelling formats<li> <li>An understanding that each project and problem requires a fresh approach<li> <li>Proficiency incurrent issues and trends within the online marketing industry with an emphasis on emerging media and mobile platforms<li> <ul><p><strong>What We Offer<strong><p> <p>● Global maternity and parental leave<br >● Competitive benefits packages<br >● Vacation compassionate leave wellness days and flex days<br >● Six free therapy sessions through Therify<br >● Access to online services for families and new parents<br >● Hybrid work options<br >● Extensive winter holiday office closures<br >● Summer Fridays off at 300 PM local time every Friday<br >● Diversity and Inclusion Board with 12 affinity groups<br >● Funding towards internal learning and development<br >● Enterprisewide employee discounts<p> <p><em>The Talent Team at Critical Mass is focused on ensuring we provide the best training <em><em>mentorship and employee experience possible CM new hires amp employees are the future of our organization and we want to set you up for longterm success <strong>In an effort to do so we expect our team to work from an office a minimum of 4 days a week<strong> The ask stems from our want to<em><p> <p><em>Strengthen opportunity for continuous learning<em><p> <p><em>Improve collaboration and team <em><em>relationships<em><p> <p><em>Increase employee engagement<em><p> <p><em>We understand that not everyone may feel comfortable with this expectation so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly<em><p> <div> <div> <p><span>We continually <span><span>review ranges to address skills experience and markets Base salaries are determined during <span><span>our interview process by assessing a number of factors that inclu<span><span>de but arent limited to a <span><span>candidates experience and skills relative to the scope and responsibilities of the position For <span><span>current CM employees tenure will also be a consideration<span><p> <p>Salary Range<p> <p><span>$155000<span><span><span><span>$175000 USD<span><p> <div> <div> <div> <p><em>Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace We do not tolerate discrimination on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status If you are an individual with disabilities who would like to request an accommodation please reach out to<em><em> <em><em>accommodationscriticalmasscom<em><p> <p><em>We are committed to fostering diversity equity and inclusion within our pool of candidates with a target of achieving at least 50 representation from underrepresented communities<em><p> <p><em>The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmasscom<span> <span>and<span> <span>usgreenhousemailio<em> <em>We will not use apps such as Facebook Messenger WhatsApp or Google Hangouts for communicating with you<em> <em>We will never ask you to send us money technology or anything else to work for our company If you believe you are the victim of a scam please review your local government consumer protections guidance and reach out to them directly <em><p> <p><em>If US based<span> <span>httpswwwconsumerftcgovarticlesjobscamsavoid<br >If Canada based<span> <span>httpswwwcanadacaenservicesfinanceconsumeraffairshtml<br >If UK based<span> <span>httpswwwgovukconsumerprotectionrights<br >If Costa Rica based httpswwwconsumogocreducacionconsumidorconsejospracticosaspx <br ><em><p> <div>
Account Director
Company: Critical Mass
Location: Chicago, IL
Posted Mar 13, 2024
<p>Critical Mass is a leading digital marketing agency at the forefront of innovation and technology in the industry We are seeking an experienced and highly skilled Account Director to join our dynamic team This is a unique opportunity for a professional with a strong background in technical and strategic digital marketing to lead key client accounts and drive digital excellence<p> <p><strong>You will<strong><p> <p>Build and own senior client relationships<p> <ul><li>Be responsible for a portfolio of project work This includes managing projects client expectations having an intimate understanding of project finances and resource needs You will be responsible for constantly evaluating the way in which your portfolio is being run to ensure best practices and processes are being followed to ensure operational excellence and successful delivery<li> <li>Collaborate closely with other client service and project management team members to ensure key points of portfolio information is being shared as needed for collective success<li> <li>Communicate often clearly and in a way that allows all team members to be working from a level playing field<li> <li>Participate in strategic annual planning to drive the agencys agenda forward in support of the clients business<li> <li>Handle project initiation and creation amidst ambiguous environments in collaboration with cross discipline teams<li> <li>Build strong relationships with internal teams and other agency partners in order to establish trust and an ideal collaborative environment<li> <li>Work closely with project management and other technical or data science experts to evaluate MarTech platforms to identify how to best execute strategic roadmap initiatives<li> <li>Work closely with technical data science and UIUX experts in order to create an iterative roadmap of new site features <ul><li>Assist in development of necessary processes that enable the team to build test and learn in order to iterate on the features necessary to evolve the success of the website<li> <ul><li> <li>Support or own projects related to digital strategy website development website optimization consistent AB testing programs and SEO <ul><li>Be able to analyze insights and data in order to help drive projects and solutions<li> <ul><li> <li>Ensure Client objectives are met with the projects we are executing<li> <li>Help ensure the Client understands the project work to allow for them to be core collaborators and advocates for the work within their organization<li> <li>Create opportunities for deeper collaboration and interaction that reinforces the clients status as an innovative participant in the creation of cuttingedge solutions<li> <li>Understand all disciplines to provide quality assurance of project deliverables while maintaining best practices and solutions across functions<li> <li>Provide leadership support and ongoing guidance to team members<li> <li>Provide internal teams with appropriate insight into clients strategic business initiatives<li> <ul><p><strong>You have<strong><p> <ul><li>610 years of Account Management experience in internet marketing or advertising online media demonstrating a strong track record of successful client management<li> <li>Experience with digital strategy digital experience development site development site feature development SEO MarTech platforms<li> <li>Experience with site development specifically involvement in large scale site design buildout maintenance and enhancements<li> <li>Demonstrated understanding of CRM content management analytics digital marketing eCommerce and internet technologies indicating your comprehensive knowledge of the digital landscape<li> <li>Experience working with complex clients delivering annual services revenues in excess of $2M each<li> <li>Knowledge of programs projects and management processes and toolsets showcasing your ability to efficiently oversee and execute complex projects<li> <li>Proven abilities in negotiation and leadership with a track record of successfully navigating challenging client situations and leading crossfunctional teams<li> <li>Excellent written and oral communication skills including the ability to deliver compelling presentations that resonate with clients and internal partners<li> <li>A comprehensive and detailed knowledge of issues within ebusiness including a strong working knowledge of thirdparty solution providers demonstrating your expertise in the ecommerce ecosystem<li> <li>Excellent interpersonal skills especially in situations involving consensusbuilding and team collaboration highlighting your ability to foster strong working relationships both internally and externally<li> <ul><p><br ><p><p><strong>What We Offer<strong><p> <ul><li>Global maternity and parental leave<li> <li>Competitive benefits packages<li> <li>Vacation compassionate leave sick days and flex days<li> <li>Access to online services for families and new parents<li> <li>Extensive winter holiday office closures<li> <li>Summer Fridays off at 300 PM local time every Friday<li> <li>Diversity and Inclusion Board with 13 affinity groups<li> <li>Internal learning and development programs<li> <li>Enterprisewide employee discounts<li> <ul><p>At Critical Mass we value our employees and offer competitive compensation and benefits packages If youre looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees we encourage you to apply for this exciting position today<p> <p>The Talent Team at Critical Mass is focused on ensuring we provide the best training onboarding and employee experience possible Our new hires amp employees are the future of our organization and we want to set you up for longterm success In an effort to do so we expect our team to <strong>work from an office a minimum <strong><strong>of 4 days a week<strong> The ask stems from our want to<p> <p><em>Strengthen opportunity for continuous learning<em><br ><em>Improve collaboration and team relationships<em><br ><em>Increase employee engagement<em><p> <p>This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM We understand that not everyone may feel comfortable with this expectation so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly<p> <p><br ><br ><p><div> <p><em>Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace We do not tolerate discrimination on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status If you are an individual with disabilities who would like to request an accommodation please reach out to<em><em> <em><em>accommodationscriticalmasscom<em><p> <p><em>We are committed to fostering diversity equity and inclusion within our pool of candidates with a target of achieving at least 50 representation from underrepresented communities<em><p> <p><em>The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmasscom<span> <span>and<span> <span>usgreenhousemailio<em> <em>We will not use apps such as Facebook Messenger WhatsApp or Google Hangouts for communicating with you<em> <em>We will never ask you to send us money technology or anything else to work for our company If you believe you are the victim of a scam please review your local government consumer protections guidance and reach out to them directly <em><p> <p><em>If US based<span> <span>httpswwwconsumerftcgovarticlesjobscamsavoid<br >If Canada based<span> <span>httpswwwcanadacaenservicesfinanceconsumeraffairshtml<br >If UK based<span> <span>httpswwwgovukconsumerprotectionrights<br >If Costa Rica based httpswwwconsumogocreducacionconsumidorconsejospracticosaspx <br ><em><p> <div>
Senior UX Writer
Company: Critical Mass
Location: Other US Location
Posted Mar 15, 2024
<p>As a Senior UX Writer you are a highly experienced professional who loves to collaborate closely with creatives and strategists to build apps and online experiences that are enjoyable and intuitive for the user You are an expert at grasping complex digital products and systems identifying communication challenges and coming up with copy solutions that are brilliant and onbrand<p> <p>To turn out smart insightful results you pull from a wide variety of experiences on past projects You complement your writing skills with a strong understanding of other aspects of online marketing and transactional platforms especially visual communication usability UIUX design and strategy<p> <p>When confronted with something new or unfamiliar you seize the opportunity to learn and expand your skillset Youre selfstarting able to create topquality work with minimal oversight and motivated by a desire to help your team produce exceptional results<p> <p><strong>You will<strong><p> <ul><li>Collaborate with UX designers art directors and producers to bring complex projects to life<li> <li>Work closely with art directors and designers to ensure copy tone and style are consistent with visual tone and style<li> <li>Participate in strategic brainstorming campaign development and creative execution<li> <li>Interact with project teams to understand business objectives and audience demographics<li> <li>Translate creative direction and copy points from creative briefs into engaging and effective copy concepts<li> <li>Maintain the very highest standards of copywriting and quality control<li> <ul><p><strong>You have<strong><p> <ul><li>810+ years experience as a copywriter in an agency or inhouse environment including experience with interactive media<li> <li>Acute attention to detail<li> <li>Exceptional writing skills including the ability to write in a range of styles for varied projects with diverse audiences<li> <li>A keen enthusiasm for and demonstrable understanding of Web trends and technologies<li> <li>A strong understanding of marketing and advertising principles<li> <li>Experience managing complex and rapidly evolving copy decks<li> <li>The ability to work on multiple projects simultaneously and effectively juggle diverse writing demand<li> <ul><p><strong><em>What We Offer<em><strong><p> <ul><li><em>Global maternity and parental leave<em><li> <li><em>Competitive benefits packages<em><li> <li><em>Vacation compassionate leave wellness days and flex days<em><li> <li><em>Access to online services for families and new parents<em><li> <li><em>Extensive winter holiday office closures<em><li> <li><em>Summer Fridays off at 300 PM local time every Friday<em><li> <li><em>Diversity and Inclusion Board with 12 affinity groups<em><li> <li><em>Internal learning and development programs<em><li> <li><em>Enterprisewide employee discounts<em><li> <ul><p><em>At Critical Mass we value our employees and offer competitive compensation and benefits packages If youre looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees we encourage you to apply for this exciting position today<em><p> <p><em>The Talent Team at Critical Mass is focused on ensuring we provide the best training onboarding and employee experience possible Our new hires amp employees are the future of our organization and we want to set you up for longterm success In an effort to do so we expect our team to <strong>work from an office a minimum of 4 days a week<strong> The ask stems from our want to<em><p> <p><em>Strengthen opportunity for continuous learning<em><br ><em>Improve collaboration and team relationships<em><br ><em>Increase employee engagement<em><p> <p><em>This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM We understand that not everyone may feel comfortable with this expectation so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly<em><p> <div> <p><em>Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace We do not tolerate discrimination on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status If you are an individual with disabilities who would like to request an accommodation please reach out to<em><em> <em><em>accommodationscriticalmasscom<em><p> <p><em>We are committed to fostering diversity equity and inclusion within our pool of candidates with a target of achieving at least 50 representation from underrepresented communities<em><p> <p><em>The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmasscom<span> <span>and<span> <span>usgreenhousemailio<em> <em>We will not use apps such as Facebook Messenger WhatsApp or Google Hangouts for communicating with you<em> <em>We will never ask you to send us money technology or anything else to work for our company If you believe you are the victim of a scam please review your local government consumer protections guidance and reach out to them directly <em><p> <p><em>If US based<span> <span>httpswwwconsumerftcgovarticlesjobscamsavoid<br >If Canada based<span> <span>httpswwwcanadacaenservicesfinanceconsumeraffairshtml<br >If UK based<span> <span>httpswwwgovukconsumerprotectionrights<br >If Costa Rica based httpswwwconsumogocreducacionconsumidorconsejospracticosaspx <br ><em><p> <div>
Global Expense Specialist/Analyst
Company: Salute Mission Critical
Location: Other US Location
Posted Mar 14, 2024
<p>Salute is a leading provider of cuttingedge Data Center Infrastructure Services dedicated to serving data center clients worldwide We pride ourselves on delivering sustainable solutions unparalleled reliability and outstanding customer service As we continue to grow we are seeking a dynamic and experienced Global Expense SpecialistAnalyst to join our team and drive our relationships with hyperscale clients to new heights <p> <p>We are seeking a highly motivated and detailoriented Global Expense SpecialistAnalyst preferably with expertise in Expensify software The successful candidate will play a key role in overseeing the Expensify software for a division of 500 employees facilitating the onboarding process and providing essential administrative support including team training <p> <p><strong><u>Job Duties<u><strong><p> <ul><li>Subject matter expert on travel and expense management tools functionality customizations and reporting <li> <li>Card application and card issuance <li> <li>Oversee Expensify Travel and Reimbursement system daily operations <li> <li>Responsible for auditing and monitoring the expense reports according to corporate policy <li> <li>Understanding of accounting as it relates to proper coding and international tax implications such as VAT tax refunds <li> <li>Reconciliation of all expense reports and reporting to management of open and unapproved activity <li> <li>Ensure daily weekly and monthly reports are run and sent to the appropriate team members <li> <li>Ensure system settings are operating correctly and employee settings are updated accurately <li> <li>Monitor communications via email and Teams to troubleshoot issues and provide resolution to users as well as Accounting department requests <li> <li>Work closely with Accounting department as it relates to reconciling items from Expensify to the General Ledger Provide reports as requested and add additional process enhancements as needed to help Accounting department with reconciliation process <li> <li>Make changes to employee profiles and designate approvers <li> <li>Provide support by developing and maintaining training materials and best practices for current and new users by updating TampE SharePoint Policy Tips and FAQs <li> <li>Provide navigation support and training on Expensify as well <li> <ul><ul><li>Assist with month end closing activities as it relates to expense management and credit cards <li> <li>Work closely with AP and Accounting while overseeing the reimbursement process for employees without corporate cards <li> <li>Ensure proper coding and support Accounts Receivable with Billable projects Work closely with Accounting department to ensure coding is accurate and to provide reports as needed <li> <li>Other projects and adhoc reports as assigned <li> <li>Help make recommendations for enhancements and to drive best practices in the organization <li> <li>Document and update Standard Operating Procedures SOPs <li> <ul><p><strong><u>Experience<u><strong><p> <ul><li>2 year Associates Degree or higher Preferred <li> <li>2+ years expense auditing experience Preferred <li> <li>2+ years corporate card administration Preferred <li> <li>Experience in Expensify or SAP Concur Preferred <li> <li>Experience with Sage Intacct Preferred <li> <li>Proficient in MS Office advanced Excel experience Preferred <li> <li>Excellent professional written and verbal communication skills <li> <li>Strong attention to detail and organizational capabilities <li> <li>Ability to prioritize assignments deal with interruptions and meet deadlines in a fast paced and growth oriented environment <li> <ul><p><em>If you are a motivated and resultsdriven individual with a passion for data center services and a knack for building strong client relationships we want to hear from you Join us in revolutionizing the data center industry and apply today<em> <p> <p><em>Salute is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees<em> <p>
Data Centre Shift Manager
Company: Salute Mission Critical
Location: Other US Location
Posted Mar 15, 2024
<p><strong>At Salute we dont have employees We have team members Its our culture and its a significant driver of the success were able to deliver for our clients This teamoriented culture is defined by transparent communication collaborative development and deployment of procedures and best practices a customer service mindset both internally and externally and a strong commitment to safety<br ><strong><p> <p><strong>The Data Centre Shift Manager is responsible for ensuring that all electrical mechanical and firelife safety equipment within the data center is operating at peak efficiency This involves both planned preventative maintenance of equipment daily corrective work and emergency response to emergent issues The Chief Engineer maintains relationships with third party vendors Data center equipment that supports missioncritical servers must maintain better than 99999 uptime This equipment includes but is not limited to standby diesel generators switchgear UPSs PDUs AHUs chillers cooling towers chemical treatment systems pumps motors VFDs and building automation systems<strong><p> <p><strong>This role will work on a 12 hour shift pattern including days and nights<strong><p> <p><b><strong>Requirements<strong><b> <p><ul><li>Operate monitor maintain and respond to abnormal conditions in facilities systems<li> <li>Complete planned and adhoc preventive maintenance work assignments requiring the skill and direction of several engineering mechanical and maintenance trades<li> <li>Conduct periodic inspections of building systems ie HVAC electrical distribution maintain mechanical equipment rooms to ensure clean and safe conditions<li> <li>Rapid response investigation and management of indoor emergency situations and air quality complaints<li> <li>Have a complete working knowledge on creating closing and tracking work requests WR<li> <li>Initiate or respond to work orders followup and verify completion of work<li> <li>Monitor performancenote deficiencies of service contractors and recommend changes as necessary<li> <li>Perform other related duties and responsibilities as assigned by management<li> <ul><p><b><strong>Qualifications<strong><b> <p><ul><li>Experience in the operation installation and maintenance of data center critical equipment building systems with indepth technical understanding and knowledge of all HVAC electrical plumbing firelife safety and control systems<li> <li>In possession of a valid Electrical Certification Valid for Poland SEP<li> <li>High school diploma or College Degree<li> <li>Knowledge of the electrical and mechanical systems used in a data center environment including Feeders Transformers Generators Switchgear UPS systems ATSSTS units PDUPMM units Chillers Air handling units and CRAC units<li> <li>Good observation skills and problemsolving ability<li> <li>Good verbal and written communication skills in Polish and English<li> <ul><p>The role is a fulltime position and your base salary will be commensurate with experience but is expected to be highly competitive The opportunity is located in Warsaw Poland and will include business travel as needed to meet business demands but will likely be nominal<p> <p>If your professional growth and compensation trajectory are restricted in any way consider <p> <ul><li>Stepping into a role with a nationally recognized leader in the Mission Critical market<li> <li>Working with an employer who maintains a corporate philosophy to hire only our nations best<li> <li>Who invests in and are unilaterally committed to continuing the enrichment of their employees<li> <ul><p>If you have what it takes to work in a dynamic fastpaced environment we welcome the opportunity to provide more detail and explore your current situation and interests<p> <p>EMEA<p>
Marketing Science Director, Performance
Company: Critical Mass
Location: Other US Location
Posted Mar 15, 2024
<p>As a Director of Performance Marketing Science your curiosity never ends The next question is always on your mind helping you to demonstrate the value of analytics to internal and external stakeholders You bring 10+ years of experience setting the vision and being accountable for the design and implementation of datadriven marketing strategies and insights for clients with a demonstrated expertise in at least two of the following areas tracking and measurement reporting data visualization testing and evaluation data integration or statistical modeling You have experience identifying opportunities to expand client engagements and grow revenue influencing client behavior and decisions through coherent and consistently delivered advice You excel at managing team deliverables across multiple workstreams setting the frameworks and processes used for task management and prioritization You also thrive in a global operations context working on multidisciplinary projects to drive datadriven best practices and thought leadership<p> <p>Leveraging your leadership skills to supervise and develop a passionate team including their work priorities timelines deliverables and training is something youre looking for And youll expose your team members to all Marketing Science subdisciplines to help develop their expertise<p> <p><strong>You will<strong><p> <ul><li>Understand data data management data infrastructure and marketing applications<li> <li>Effectively communicate and present complex technical concepts to nontechnical audiences<li> <li>Proven team and project management skills including training and staff development<li> <li>Use empirical practice in digital experience design and optimization<li> <li>Deliver complex projects involving multiple stages components and contributors in a timely manner<li> <li>Creatively solve problems improve processes and design methodically<li> <ul><p><strong>You have<strong><p> <ul><li>10+ years in the marketing industry<li> <li>5+ years in the online measurement industry managing teams<li> <li>An insatiable curiosity and sense of humor<li> <li>Strong collaboration project management and team building skills <li> <li>Excellent communication and presentation skills to a variety of audiences including creative tech media project management account and client teams<li> <li>Mentorship and management skills for team members<li> <li>Ability to distill large quantities of information into clear and concise insights to formulate actionable recommendations<li> <li>Ability to articulate ideas and concepts in visually interesting and compelling formats<li> <li>An understanding that each project and problem requires a fresh approach<li> <li>Proficiency in current issues and trends within the online marketing industry with an emphasis on emerging media and mobile platforms<li> <li>Understanding of various analytics key performance metrics and tagtaxonomy management systems including Adobe Experience Platform<li> <li>Technical knowledge of enterprise and marketing technology ecosystems including database systems marketing and customer cloud and the adtech supplychain<li> <li>Experience in leading an organizations testing program and expert knowledge of the marketleading platforms and their strengths and weaknesses<li> <li>Expert understanding of the media landscape and extensive experience using data to assist in the creation and validation of media strategies and tactical plans<li> <li>Knowledge of traditional digital and search advertising and how it is planned and executed<li> <li>Experience with identifying opportunities to integrate Customer Relationship Management CRM data to support digital marketing initiatives<li> <ul><p><strong>What We Offer<strong><p> <p>● Global maternity and parental leave<br >● Competitive benefits packages<br >● Vacation compassionate leave wellness days and flex days<br >● Six free therapy sessions through Therify<br >● Access to online services for families and new parents<br >● Hybrid work options<br >● Extensive winter holiday office closures<br >● Summer Fridays off at 300 PM local time every Friday<br >● Diversity and Inclusion Board with 12 affinity groups<br >● Funding towards internal learning and development<br >● Enterprisewide employee discounts<p> <p><em>The Talent Team at Critical Mass is focused on ensuring we provide the best training <em><em>mentorship and employee experience possible CM new hires amp employees are the future of our organization and we want to set you up for longterm success <strong>In an effort to do so we expect our team to work from an office a minimum of 2 days a week<strong> The ask stems from our want to<em><p> <p><em>Strengthen opportunity for continuous learning<em><p> <p><em>Improve collaboration and team <em><em>relationships<em><p> <p><em>Increase employee engagement<em><p> <p><em>We understand that not everyone may feel comfortable with this expectation so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly<em><p> <div> <p><em>Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace We do not tolerate discrimination on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status If you are an individual with disabilities who would like to request an accommodation please reach out to<em><em> <em><em>accommodationscriticalmasscom<em><p> <p><em>We are committed to fostering diversity equity and inclusion within our pool of candidates with a target of achieving at least 50 representation from underrepresented communities<em><p> <p><em>The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmasscom<span> <span>and<span> <span>usgreenhousemailio<em> <em>We will not use apps such as Facebook Messenger WhatsApp or Google Hangouts for communicating with you<em> <em>We will never ask you to send us money technology or anything else to work for our company If you believe you are the victim of a scam please review your local government consumer protections guidance and reach out to them directly <em><p> <p><em>If US based<span> <span>httpswwwconsumerftcgovarticlesjobscamsavoid<br >If Canada based<span> <span>httpswwwcanadacaenservicesfinanceconsumeraffairshtml<br >If UK based<span> <span>httpswwwgovukconsumerprotectionrights<br >If Costa Rica based httpswwwconsumogocreducacionconsumidorconsejospracticosaspx <br ><em><p> <div>
UX Writer
Company: Critical Mass
Location: Other US Location
Posted Mar 15, 2024
<p>As a UX Writer you are a highly experienced professional who loves to collaborate closely with creatives and strategists to build apps and online experiences that are enjoyable and intuitive for the user You are an expert at grasping complex digital products and systems identifying communication challenges and coming up with copy solutions that are brilliant and onbrand<p> <p>To turn out smart insightful results you pull from a wide variety of experiences on past projects You complement your writing skills with a strong understanding of other aspects of online marketing and transactional platforms especially visual communication usability UIUX design and strategy<p> <p>When confronted with something new or unfamiliar you seize the opportunity to learn and expand your skillset Youre selfstarting able to create topquality work with minimal oversight and motivated by a desire to help your team produce exceptional results<p> <p><strong>You will<strong><p> <ul><li>Collaborate with UX designers art directors and producers to bring complex projects to life<li> <li>Work closely with art directors and designers to ensure copy tone and style are consistent with visual tone and style<li> <li>Participate in strategic brainstorming campaign development and creative execution<li> <li>Interact with project teams to understand business objectives and audience demographics<li> <li>Translate creative direction and copy points from creative briefs into engaging and effective copy concepts<li> <li>Maintain the very highest standards of copywriting and quality control<li> <ul><p><strong>You have<strong><p> <ul><li>35+ years experience as a copywriter in an agency or inhouse environment including experience with interactive media<li> <li>Acute attention to detail<li> <li>Exceptional writing skills including the ability to write in a range of styles for varied projects with diverse audiences<li> <li>A keen enthusiasm for and demonstrable understanding of Web trends and technologies<li> <li>A strong understanding of marketing and advertising principles<li> <li>Experience managing complex and rapidly evolving copy decks<li> <li>The ability to work on multiple projects simultaneously and effectively juggle diverse writing demand<li> <ul><p><strong><em>What We Offer<em><strong><p> <ul><li><em>Global maternity and parental leave<em><li> <li><em>Competitive benefits packages<em><li> <li><em>Vacation compassionate leave wellness days and flex days<em><li> <li><em>Access to online services for families and new parents<em><li> <li><em>Extensive winter holiday office closures<em><li> <li><em>Summer Fridays off at 300 PM local time every Friday<em><li> <li><em>Diversity and Inclusion Board with 12 affinity groups<em><li> <li><em>Internal learning and development programs<em><li> <li><em>Enterprisewide employee discounts<em><li> <ul><p><em>At Critical Mass we value our employees and offer competitive compensation and benefits packages If youre looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees we encourage you to apply for this exciting position today<em><p> <p><em>The Talent Team at Critical Mass is focused on ensuring we provide the best training onboarding and employee experience possible Our new hires amp employees are the future of our organization and we want to set you up for longterm success In an effort to do so we expect our team to <strong>work from an office a minimum of 4 days a week<strong> The ask stems from our want to<em><p> <p><em>Strengthen opportunity for continuous learning<em><br ><em>Improve collaboration and team relationships<em><br ><em>Increase employee engagement<em><p> <p><em>This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM We understand that not everyone may feel comfortable with this expectation so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly<em><p> <div> <p><em>Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace We do not tolerate discrimination on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status If you are an individual with disabilities who would like to request an accommodation please reach out to<em><em> <em><em>accommodationscriticalmasscom<em><p> <p><em>We are committed to fostering diversity equity and inclusion within our pool of candidates with a target of achieving at least 50 representation from underrepresented communities<em><p> <p><em>The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmasscom<span> <span>and<span> <span>usgreenhousemailio<em> <em>We will not use apps such as Facebook Messenger WhatsApp or Google Hangouts for communicating with you<em> <em>We will never ask you to send us money technology or anything else to work for our company If you believe you are the victim of a scam please review your local government consumer protections guidance and reach out to them directly <em><p> <p><em>If US based<span> <span>httpswwwconsumerftcgovarticlesjobscamsavoid<br >If Canada based<span> <span>httpswwwcanadacaenservicesfinanceconsumeraffairshtml<br >If UK based<span> <span>httpswwwgovukconsumerprotectionrights<br >If Costa Rica based httpswwwconsumogocreducacionconsumidorconsejospracticosaspx <br ><em><p> <div>